Objective
The Special Assets Officer is responsible for the day‑to‑day management, monitoring, and resolution of assigned criticized and classified loan relationships, under the direction of the Special Assets Manager. This role focuses on minimizing credit losses, maximizing recoveries, and returning credits to performing status where feasible, while ensuring full compliance with Dieterich Bank's loan policy, regulatory guidance, and internal procedures. The position serves as a primary execution and support role within the bank's special assets function and works closely with lending staff, credit administration, legal counsel, and borrowers.
Essential Duties:
Problem Loan and Portfolio Management Manage an assigned portfolio of criticized and classified loans, including commercial, agricultural, and consumer credits, consistent with the bank's policy and regulatory standards. Assist in identifying emerging problem credits through delinquency trends, covenant violations, collateral deterioration, or borrower financial stress. Participate in the development, execution, and monitoring of workout strategies designed to improve collectability, reduce risk, and maximize recovery. Loan Workouts, Restructurings, and Collections Assist in structuring and administering loan workouts, including extensions, renewals, modifications, forbearance agreements, restructurings, and exit strategies. Analyze borrower financial information, cash flow, collateral position, guarantor support, and repayment capacity to support workout recommendations. Prepare or assist with loan modification memoranda, workout summaries, and internal approval documentation. Monitor borrower compliance with workout terms, triggers, and performance benchmarks.Legal, Bankruptcy, and Recovery Activities Coordinate with internal and external legal counsel on foreclosure, replevin, repossession, bankruptcy, judgment enforcement, and other collection actions, as directed by the Special Assets Manager. Monitor loans subject to bankruptcy proceedings, assist with proof of claim preparation, reaffirmation agreements, and compliance with court requirements. Support collateral liquidation efforts, including coordination of appraisals, evaluations, inspections, auctions, and asset sales.OREO Support Assist in the management of Other Real Estate Owned (OREO) properties, including tracking valuations, expenses, insurance, taxes, maintenance, and disposition efforts. Support OREO acquisition and disposition documentation, approval tracking, and reporting in accordance with the bank's policy.Reporting and Credit Administration Assist with preparation of problem loan reports, criticized loan summaries, delinquency reports, and other internal or regulatory reporting as assigned. Maintain accurate and timely credit file documentation to support examiner, auditor, and internal review requirements. Provide updates to the Special Assets Manager regarding portfolio status, risks, and recommended actions.Collaboration and Support Work collaboratively with loan officers to transition credits into special assets and support resolution efforts. Participate in internal problem loan meetings and assist with examiner and loan review requests.Compliance and Risk Management Ensure all collection, workout, and recovery activities comply with Dieterich Bank's loan policy, regulatory guidance, and applicable state and federal laws. Apply consistent, fair, and ethical collection practices. Maintain strict confidentiality of borrower and bank information.Secondary Duties:
Perform other related duties as assigned by the Special Assets Manager or senior management.Knowledge, Skills, and Abilities:
Must demonstrate Dieterich Bank's core values of Integrity, Value, Service Excellence, & Teamwork.Working knowledge of commercial, agricultural, and consumer lending products. Understanding of loan risk ratings, non-accrual accounting, impaired loans, and workout strategies. Familiarity with foreclosure, bankruptcy, repossession, and collection laws and processes. Strong analytical skills with the ability to evaluate financial statements, cash flow, and collateral. Effective written and verbal communication skills suitable for internal management, borrowers, attorneys, and regulators. Strong organizational skills and ability to manage multiple priorities. Sound judgment, professionalism, and discretion. Proficiency in Microsoft Office and bank loan systems.Work Schedule:
This position requires 40 hours each week with some evening or weekend work necessary to complete job tasks. Travel may be required for borrower meetings, collateral inspections, court proceedings, and OREO oversight.
Work Location:
This position may be based out of one of the following locations:
Loan Production Office- South County, St Louis Corporate Center- Effingham, ILTrenton Branch- Trenton, ILEducation and Experience:
Bachelor's degree in business, finance, accounting, or a related field preferred. 3-7 years of experience in commercial lending, credit analysis, loan administration, collections, or special assets. Prior experience with problem loan management, workouts, or collections preferred. Equivalent combination of education and experience may be considered.Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance ProgramDiscretionary Profit Sharing PlanDiscretionary Bonus PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Objective:
Branch Managers are directly responsible for the staffing, culture, and overall performance of the branch, including but not limited to building customer loyalty. This position's daily activities center around 2 primary areas of focus: developing business and developing retail personnel.
Essential Duties:
Staff all retail functions within the branch with an efficient level of personnel while maintaining our customer service standard.Ensure proper training, cross training, coaching, counseling, feedback, recognition, and leadership are provided to retail staff.Provide leadership, direction, and coaching to build loyalty and capacity of the branch staff to ensure that all business development and customer experience efforts are successful.Manage retail staff performance and ensuring individual and branch goals are met.Educate staff about organizational changes and assist them in learning.Demonstrate the ability to independently make and communicate sound decisions based upon Bank policies, knowledge, and experience.Collaborate with the Operations Team when resolving issues, building new policies, etc.Collaborate with Marketing to ensure successful sales campaigns and coordination of Dieterich Bank-sponsored events.Conduct regular team meetings to ensure communication and ideas are flowing.Promote the optimum Customer Experience. Also, provide exceptional customer care in an expedient manner that satisfies individual needs of each customer and builds loyalty to Dieterich Bank.Ensure that merchandising displays are properly placed in the office/branch.Maintain a well-developed working knowledge of the complete line of products and services offered by the Bank throughout the branch and taking responsibility to stay up to date on these.Partner with the VP of Retail Banking & Training to ensure all branch efforts are aligned with the strategic direction of Dieterich Bank.Verify compliance and minimizing risk for the branch. Also, maintain safety and security of branch.Conduct all performance reviews of retail staff that include individual development plans.Manage multiple tasks and responding to pressure and change with poise and confidence.Assist other branches as needed for staffing which may include travel.Attend Retail Management meetings as they are scheduled.Maintain confidentiality of customer and employee information.Secondary Duties:
Promote Dieterich Bank within the communityOther duties as assigned.Knowledge, Skills, and Abilities:
Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Knowledge of banking proceduresMake texture judgments in verifying the authenticity of currencyKnowledge of the Bank's products and servicesCustomer service orientedAbility to work well with others and in a team environment, and assist other departments as neededMust possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.Proofread and verify written materials. In addition, read and process written and numerical informationPossess relationship management skillsMaintain accuracy by remaining detail focused consistently, and have the ability to organize efficientlyProficient in Microsoft OfficeMust demonstrate ethical conductTime management skillsSupervisory Responsibilities:
This position is responsible for supervising and managing all Retail Bankers at a specific branch location. This could be as few as 4 or as many as 10 employees depending on the location.
Work Schedule:
This position requires 40 hours each week with a various schedule based on the hours of the branch.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee, with or without reasonable accommodation, to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to talk (fluently in English) and hear. The employee is often required to sit, stand, walk, and use hands and arms to reach, handle, and feel. Up to 10 pounds may be lifted.
Education and Experience:
Bachelor's degree in management, business, or a related field or equivalent experience3+ years of banking experience in a retail and consumer capacity3+ year of successful leadership and management experienceWork Environment:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Dieterich Bank is looking for a Mortgage Loan Officer to join our Teutopolis branch.
The Mortgage Loan Officer will develop relationships and solicit business from current customers, referrals, and walk-in customers. This position will accept the application, grant approval, and process and originate mortgage and consumer loans for the Bank. The objective is to assist borrowers in evaluating their opportunity to borrow money to invest in a home.
A day in the life of a Mortgage Loan Officer:
As a Mortgage Loan Officer, you'll play a crucial role in building business relationships and acquiring customers through networking efforts, leveraging your sales expertise to promote our products effectively. Your daily tasks will include analyzing applicants' needs, financial standings, credit profiles, and property evaluations to determine feasibility of granting loans.
Furthermore, you'll educate customers about the various loan types and credit options available, ensuring they understand the terms and conditions associated with our services. Serving as the primary point of contact, you'll address any inquiries or concerns raised by customers promptly. It's also essential to remain current with evolving laws and regulations governing the mortgage industry to maintain compliance and provide top-notch service.
Qualifications:
Bachelor's degree in business administration, finance, or related field OR equivalent experience3+ years of banking experienceSales ability to market Bank products to customersExcellent communication skills (verbal and written)Ability to work independently and with others successfullyDetail-oriented focusAbility to meet deadlinesProblem-solving skillsAbility to learn and use the Bank's core and software systemsOrganizational skillsTime management skillsAbility to make decisionsProficient in Microsoft OfficeWork Schedule:
This position requires 40 hours each week with work typically being completed between 8 a.m. and 5 p.m. Evenings and weekends may be necessary to fit customers' needs and/or complete work. Travel to meet with clients at their convenience and location will be necessary.
Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance Program+Discretionary Profit Sharing PlanDiscretionary Bonus PlanProfit Sharing PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a friendly, customer-focused part-time Personal Banker to join our Trenton branch team. This position is ideal for someone seeking a consistent daytime schedule with availability from 8am-5pm on Fridays and 8am-12pm on Saturdays.
Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
A day in the life of a Retail Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!
Qualifications:
1-3 years of experience working in a face-to-face customer service role preferably in bankingAssociate Degree in business or related field preferred Must be dependable and able to work Saturdays on rotation basisMust possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Ability to work well with others and in a team environment, and assist other departments as neededMaintain accuracy by remaining detail focused consistently, and have the ability to organize efficientlyBenefits of this job:
401(k) Plan- Employer matching availableDiscretionary Profit Sharing PlanDiscretionary Bonus PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choicePicture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a Retail Banker to join our team in Teutopolis, IL!
Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
A day in the life of a Retail Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!
Qualifications:
1-3 years of experience working in a face-to-face customer service role preferably in bankingAssociate Degree in business or related field preferred Must be dependable and able to work Saturdays on rotation basisMust possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Ability to work well with others and in a team environment, and assist other departments as neededMaintain accuracy by remaining detail focused consistently, and have the ability to organize efficientlyWork Schedule:
This position is a full-time position and requires up to 40 hours each week with a various schedule based on the hours of the branch between 7:30am - 5:00pm. It also involves a rotation of Saturdays working a minimum of two per month between the hours of 8:00 am - 12:00 pm. As staffing allows, a full day off during the week will be rewarded when it's the scheduled Saturday.
Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance Program+Discretionary Profit Sharing PlanDiscretionary Bonus PlanProfit Sharing PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a Customer Care Representative to join our corporate team in Effingham, IL.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
Job Details:
The Customer Care Representative I is responsible for providing information and offering creative solutions to callers concerning all deposit products, loans, bank services, and online banking products and services. This service-oriented role is responsible for providing exceptional customer service, accurate information, and prompt resolution of customer concerns via telephone and e-mail. The goal of this position is to retain and enhance existing customer relationships and to develop new ones.
Qualifications:
High school diploma or equivalent1+ year of experience in retail, office, bank, or customer service preferredMust demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Ability to maintain a high level of professionalism and accuracy in daily workMaintain confidentialityAbility to diffuse conflict quickly and efficientlyRemain flexible with work hours and dutiesDemonstrate regular attendance and punctualityProblem-solving skillsDetail oriented and organizedAbility to work independentlyAbility to multitask and switch quickly from one activity to anotherRespond positively to feedback and redirectionProficient in Microsoft OfficeWork Schedule:
This position requires 40 hours each week with work typically being completed between 7 a.m. and 5 p.m and a Saturday rotation with the Customer Care team. A little overtime may be required depending on the workload. Some travel may be required for training and seminars, or other branches on occasion.
Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance ProgramDiscretionary Profit Sharing PlanDiscretionary Bonus PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a Mortgage Loan Officer to join our Trenton branch.
The Mortgage Loan Officer will develop relationships and solicit business from current customers, referrals, and walk-in customers. This position will accept the application, grant approval, and process and originate mortgage and consumer loans for the Bank. The objective is to assist borrowers in evaluating their opportunity to borrow money to invest in a home.
A day in the life of a Mortgage Loan Officer:
As a Mortgage Loan Officer, you'll play a crucial role in building business relationships and acquiring customers through networking efforts, leveraging your sales expertise to promote our products effectively. Your daily tasks will include analyzing applicants' needs, financial standings, credit profiles, and property evaluations to determine feasibility of granting loans.
Furthermore, you'll educate customers about the various loan types and credit options available, ensuring they understand the terms and conditions associated with our services. Serving as the primary point of contact, you'll address any inquiries or concerns raised by customers promptly. It's also essential to remain current with evolving laws and regulations governing the mortgage industry to maintain compliance and provide top-notch service.
Qualifications:
Bachelor's degree in business administration, finance, or related field OR equivalent experience3+ years of banking experienceSales ability to market Bank products to customersExcellent communication skills (verbal and written)Ability to work independently and with others successfullyDetail-oriented focusAbility to meet deadlinesProblem-solving skillsAbility to learn and use the Bank's core and software systemsOrganizational skillsTime management skillsAbility to make decisionsProficient in Microsoft OfficeWork Schedule:
This position requires 40 hours each week with work typically being completed between 8 a.m. and 5 p.m. Evenings and weekends may be necessary to fit customers' needs and/or complete work. Travel to meet with clients at their convenience and location will be necessary.
Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance Program+Discretionary Profit Sharing PlanDiscretionary Bonus PlanProfit Sharing PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a Personal Banker to join our team at our Breese North branch!
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
A day in the life of a Personal Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!
Qualifications:
1-3 years of experience working in a face-to-face customer service role preferably in bankingAssociate Degree in business or related field preferred Must be dependable and able to work Saturdays on rotation basisMust possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Ability to work well with others and in a team environment, and assist other departments as neededMaintain accuracy by remaining detail focused consistently, and have the ability to organize efficientlyWork Schedule:
This position is a full-time position and requires up to 40 hours each week with a various schedule based on the hours of the branch between 8:00am - 5:00pm. It also involves a rotation of Saturdays working a minimum of two per month between the hours of 8:00 am - 12:00 pm. As staffing allows, a full day off during the week will be rewarded when it's the scheduled Saturday.
Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance Program+Discretionary Profit Sharing PlanDiscretionary Bonus PlanProfit Sharing PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a Retail Banker to join our team at our Waterloo Rt 3 branch.
Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
A day in the life of a Retail Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!
Qualifications:
1-3 years of experience working in a face-to-face customer service role preferably in bankingAssociate Degree in business or related field preferred Must be dependable and able to work Saturdays on rotation basisMust possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Ability to work well with others and in a team environment, and assist other departments as neededMaintain accuracy by remaining detail focused consistently, and have the ability to organize efficientlyWork Schedule:
This position is a full-time position and requires up to 40 hours each week with a various schedule based on the hours of the branch between 8:00am - 5:00pm. It also involves a rotation of Saturdays working a minimum of two per month between the hours of 9:00 am - 12:00 pm. As staffing allows, a full day off during the week will be rewarded when it's the scheduled Saturday.
Perks of the job:
Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance Program+Discretionary Profit Sharing PlanDiscretionary Bonus PlanProfit Sharing PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
Dieterich Bank is looking for a friendly, customer-focused part-time Personal Banker to join our Effingham branch team. This position is ideal for someone seeking a consistent daytime schedule, with availability to work from 10am-3pm four days a week, plus a minimum of two Saturdays per month from 8am-12pm.
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
A day in the life of a Personal Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!
Qualifications:
1-3 years of experience working in a face-to-face customer service role preferably in bankingAssociate Degree in business or related field preferred Must be dependable and able to work Saturdays on rotation basisMust possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.Ability to work well with others and in a team environment, and assist other departments as neededMaintain accuracy by remaining detail focused consistently, and have the ability to organize efficientlyBenefits of this job:
401(k) Plan- Employer matching availableDiscretionary Profit Sharing PlanDiscretionary Bonus PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choicePicture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today.
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
