At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
Job Duties & Responsibilities
Promotes Visual Merchandising as a key contributor to sales, margin and turn by maximizing the impact of game plans, brand standards, productivity of product flow, escalating space issues, and seasonal movement of product. Evaluates and understands store KPIs to make commercial decisions and recommendations based on sound financial judgment.
Supports stores at the region, district and store level through training, to ensure that game plan integrity is followed for major strike points and flexed for stores with unique space constraints. Supports company visual training and brand excellence through classroom training, virtual visits and hands on training within store visits. This would also include supporting new manager development and training at CORE for visual merchandising
Collaborates with critical partners to find and provide solutions to store specific visual merchandising challenges based on game plan direction, brand standards, store's unique architecture and sales performance. Ensures that all updates have field leadership and CSC visibility, updates are maintainable / sustainable and documented.
Supports company new concepts and growth initiatives partnering with the CSC visual team and New Store Team to understand company merchandising strategies, adjacency relevance, game plan tactics and to act as the "voice of the field" during set development through to execution.
Participates in Regional / District weekly conference calls to drive planning, understanding and execution of brand excellence and visual standards.
QUALIFICATIONS:
Associate's Degree in Business Management, Retail Management, or Visual Merchandising
3-5 years of multi-unit management experience
Multi-Unit Management Experience
Visual Merchandising Experience (preferably in softlines)
Store technology functions
A demonstrated understanding of customer and retail merchandising strategies
Strong problem solving skills based on analytics
Engagingtraining and facilitation skills
Ability to be flexible and prioritize multiple projects while meeting deadlines and working independently
Ability to demonstrate strong conflict management and negotiate resolution
Knowledge of customer service and selling principles
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification .
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
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At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.
Supports building and hiring a strong team by observing in-store interviews and department tours.
Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).
Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.
Maintains confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the store.
Performs other tasks as assigned by management.
QUALIFICATIONS:
Flexible availability - including nights, weekend, and holidays.
Prior retail sales experience (or customer-focused experience) preferred.
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Targeted Pay Range: $18.00 - $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit . Read Less
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
ROLE RESPONSIBILITIES:
The Retail Master Club Fitter is responsible for building golfer relationships and working one-on-one with the golfer and teammate to ensure a positive club fitting experience. The Retail Master Club Fitter supports the Operations Sales Manager in achieving company objectives in sales performance, profit contribution and profit and loss controls by overseeing the sales effort in their department. The Retail Master Club Fitter is responsible for training and certifying all club fitters and must focus on driving sales specifically in services related areas, such as simulator, putting green, Special Orders, Pre-Owned, club fitting and repair programs, accessories, etc.
Essential Functions:
Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates.
Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
Monitors the sales, customer service and operational efforts of the selling floor.
Point of contact for customers and teammates to provide golf services knowledge and communicating the company's golf services standards.
Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.
Manages store services sales by performing customer club fittings and repairs.
Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.
Management:
Ensure department scheduling, workplace and daily teammate assignments are on task.
Help communicate information to department teammates regarding Company initiatives, programs, promotions, services, etc.
Assists the store management team with general supervision in the store accordance with Company policies and procedures including opening and closing the store and coverage as assigned - Key Carrier.
Operations:
Plans and executes all golf directives.Ensures the store is achieving shrinkage goal by partnering with teammates/management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for.Complies with all federal, state, and local regulations regarding store operations.All other tasks assigned by management.TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
QUALIFICATIONS:
1-3 years retail experience preferred
1-3 years golf industry experience preferred
Targeted Pay Range: $18.00 - $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit . Read Less
