Field Project Manager Atlanta, GA
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
About the Role
Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.
Responsibilities
Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel required up to 75%What We're Looking For
Strong verbal and written communication skills comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Atlanta, GA, metro area within local commute to Hartsfield-Jackson Atlanta International AirportPreferred
Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOE
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessField Project Manager Nashville, TN
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
About the Role
Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.
Responsibilities
Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel required up to 75%What We're Looking For
Strong verbal and written communication skills comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Nashville, TN, metro area within local commuting distance to Nashville International AirportPreferred
Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOE
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessCompany Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview
The General Manager reports to the Regional Manager and oversees daily operations, ensuring compliance, efficiency, and revenue growth in appliance and furniture delivery. This role demands a strong leader with a resolute attitude, proven background in appliance delivery/installation and furniture delivery/assembly, and the ability to build team capabilities, foster client relationships, and align with company strategy. They inspire self-development, energize teams, and collaborate cross-functionally to exceed goals while embodying the company's culture.
Responsibilities and Duties
Manage a fleet of independent delivery contractors, including recruitment, weekly performance reviews (service, profitability, claims, compliance), and structured skills checks to maintain and expand capabilities.Ensure daily compliance before tendering routes; monitor loadouts, routes, and conduct weekly field audits for client satisfaction and team development.Validate and correct in-home appliance/furniture installation procedures.Build and maintain client relationships through effective, timely communication, secure additional routes for revenue growth.Oversee P&L, including delivery/operating expenses, claims processes, travel, and budget goals.Achieve client policies and goals; participate in weekly operations meetings, client calls, and provide location updates to Regional Manager.
Skills/Requirements
Proven leadership and motivational skills to drive performance.Hands-on experience in appliance/furniture final-mile delivery, installation, and assembly.Strong communication and relationship-building abilities; bilingual with Spanish highly preferred.Ability to thrive in time-constrained, metric-driven environments with quantitative root-cause analysis.Proficiency in Excel and MS Office.Bachelor's degree and 2-4 years in logistics/supply chain preferred.
Salary: $90,000-100,000/year, DOE; plus, benefits and potential for bonus
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
Read LessCompany Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview:
Delivery Support Representatives (DSRs) will report to the General Manager. The DSR helps track the progress of deliveries and installations of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers. With the leadership and support of the General Manager, they build capabilities within their teams to execute the overall Company's strategy and achieve results for their department today and tomorrow. They work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the Company’s vision.
Responsibilities and Duties:
Provides administrative support for a 6-days a week delivery and installation operation.Consistent and immediate communication of operational challenges and customer escalations while executing resolutions timely.Answers a high volume of calls, screens calls, schedules appointments.Heavy customer service.Route monitoring and communicating with delivery teams to ensure a high level of service to our customers.Accurate recording of daily activity, client billing, delivery contractor settlements.Assist with compliance and fleet tracking reporting and metrics.Determine priorities and multi-tasks.Maintains historical records by tracking information.Contributes to team effort by accomplishing related tasks as needed.Skills/Requirements:
Bilingual with Spanish highly preferred.Ready to make a difference.Excellent computer skills with experience using Excel and MS Office applications.Data Entry Skills, Thoroughness, Organization, Attention to DetailEffective communication skills with awareness of relationship building skills.Excellent written and verbal communication skills.Dependable, with a strong focus in customer service and time management.Bachelors’ Degree and 4-6 years in the logistics/supply chain field preferred.Able to stand and/or walk for long periods of time.Schedule: This is an in-office position. Staff will be scheduled for 5 days each week within the office’s 6-day operating schedule.
Hourly Rate: $17-$19/hour, DOE, plus bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
Read LessCompany Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
Job Overview
Delivery Supervisors report to the General Manager and guide furniture/appliance deliveries by coaching and coordinating independent contractor carriers and Diakon service representatives. Candidates must be able to build team capabilities to execute company strategy, achieve departmental goals, while collaborating with corporate and client leadership. The perfect candidate embodies company culture, inspires innovation, models self-development, and actively motivates teams during execution.
Responsibilities and Duties
Achieve objectives by educating, assigning, scheduling, coaching, and appraising support staff; communicate expectations, monitor performance, and enforce policies/procedures.Meet financial and operational metrics.Uphold performance standards.Maintain a safe, secure work environment by enforcing standards and complying with regulations.Oversee daily operations including route monitoring, billing, claims, metrics, and reporting.Build client relationships through effective communication and timely resolutions when issues arise.Ensure work accuracy within deadlines to meet financial/operational standards.Provide risk-minimizing solutions and hold the team accountable to client SOPs.Skills/Requirements
Bilingual (Spanish highly preferred).Excellent computer skills, including Excel and MS Office.Hands-on management with strong customer service focus.Effective verbal and written communication, with relationship-building awareness.High energy, deadline-oriented, and skilled in time management.Bachelor’s Degree and/or 2-3 years in logistics/supply chain preferred.Ability to stand/walk for extended periods.Salary: $50,000 - 60,000/year, DOE; plus, benefits and potential for bonus
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessField Project Manager Charlotte, NC
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
About the Role
Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.
Responsibilities
Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews - install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel up to 75%What We're Looking For
Strong verbal and written communication skills - comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Charlotte, NC, metro area within local commuting distance to Charlotte Douglas International AirportPreferred
Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOE
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessField Project Manager – Atlanta, GA
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
About the Role
Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.
Responsibilities
Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews – install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel required up to 75%
What We're Looking For
Strong verbal and written communication skills – comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Atlanta, GA, metro area within local commute to Hartsfield-Jackson Atlanta International AirportPreferred
Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOE
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessField Project Manager — Nashville, TN
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
About the Role
Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.
Responsibilities
Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews – install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel required up to 75%
What We're Looking For
Strong verbal and written communication skills – comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Nashville, TN, metro area within local commuting distance to Nashville International AirportPreferred
Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOE
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessField Project Manager — Charlotte, NC
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee development and fostering an internal promotional structure that rewards dedication and growth. We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.
About the Role
Diakon Logistics is looking for a Field Project Manager to provide oversight of large scale, multi-family project work and serve as the liaison between the builder, our onsite crew, and/or client for appliance installation projects. This role is built for someone who knows large scale, multi-family builder/project business, communicates well with everyone from builder foreman/supervisor to clients. The Field Project Manager will bring direction and accountability to crews on site. You'll travel to multi-family job sites across the Eastern U.S., inspecting installs, meeting with jobsite installation crews, and keeping clients informed throughout the lifecycle of the project.
Responsibilities
Coordinate movement across the life cycle of the project from pre-site walkthroughs, receiving product, offloading product, spread/uncrating product, installations, trash removal, deluxing product, and post-site punch listsInspect appliance installs on site and speak directly with builder foreman/supervisor when issues come upDeliver weekly project reports to clientsSpeak weekly with jobsite installation crews to review ongoing and upcoming projectsReport any product or site and/or installation concerns in real timeDocument installs in an application that generates client-facing reportsHelp track and inventory partsCoach on-site crews - install techniques, communication with site management, documentation, and organizationHelp recruit new job site installation crews and assess their readiness for job site placementIdentify and help develop new client relationshipsTravel up to 75%
What We're Looking For
Strong verbal and written communication skills - comfortable coordinating across jobsite installation crews, site teams, clients, and internal staffDisciplined documentation habits and comfort with applications that generate client-facing reportsA natural mentor who can coach others on-siteWillingness to travel up to 3 weeks per month across the Eastern U.S.Lives in Charlotte, NC, metro area within local commuting distance to Charlotte Douglas International AirportPreferred
Experience as an appliance installer, with the technical knowledge to inspect work and speak confidently to any issues foundBilingual (Spanish)Salary Range: $60,000-$65,000 / DOE
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.
Read LessCompany Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview:
The Field Manager will report directly to the Director of Operations and will be responsible for overseeing all day-to-day field operations. This includes developing a thorough understanding of field operations, building strong relationships with both the client and delivery teams, and continuously improving efficiency and revenue within the delivery operations.
With the leadership and support of the Director of Operations, the Field Manager will build team capabilities to successfully execute the company’s overall strategy and deliver results for their department today and in the future. They will work cross-functionally with key partners in the corporate office and client leadership to achieve or exceed goals in alignment with the company’s vision.
The ideal candidate will embody the Company’s culture and inspire others to create new possibilities. They will serve as a role model for self-development and maintain a visible presence in the operation, actively encouraging and energizing their team. Experience with appliance installations is highly preferred, as the role involves working closely with independent contractors on scope of work.
Responsibilities and Duties:
Manages a fleet of independent delivery contractors.Focus on Independent Contractor Partnerships through weekly meetings to review service, profitability, claims and compliance.Develop and hold your delivery teams accountable by managing loadouts and monitoring routes throughout the day.Weekly ride-behinds in the field with teams to ensure client satisfaction and team development.Recruitment of New Service Provider’sCreate structured teams skills checks to qualify, maintain, and expand delivery team capabilities and provide consistent service.Full understanding of appliance installations to be able to validate and redirect improper procedures in home.Build and grow relationships with client personnel. Communicate effectively and timely with the client.Visit store to build/maintain relationship with client.Uncover additional revenue generating needs from stores – Multi Family projects, dedicated pro accounts, big and bulky deliveries.P&L Management Delivery ExpenseOperating ExpensesAchieve Location Budget goals.Manage claims and their processes.Travel expendituresAchieve goals and company policies set forth by the client & Diakon Logistics.Participate in Weekly Operations Meetings and client calls.Provide Weekly updates on your locations as dictated by the Director of Operations.
Skills/Requirements:
Proven leadership and motivational skills / Ability to positively impact performance.Delivery and installation experience within the appliance final mile industry is preferred.Hands-on management approach that shares responsibilities to ensure the customer is served.Effective communication skills with awareness of relationship building skills.Excellent written and verbal communication skills.Bilingual with Spanish highly preferredAbility to operate in strict time frames environment.Ability to operate in a metric-based performance environment and conduct quantitative root cause analysis to implement necessary solutions.Strong Excel spreadsheet skills; proficiency in MS Office application.Bachelors’ Degree and 2-4 years in the logistics/supply chain field preferred.
Salary: $55,000-$65,000/year, DOE; plus, benefits and potential for bonus. This is an onsite position in Richmond that involves local travel.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
Read Less