Dexter Oral Surgery & Implant Center is seeking a full-time jack-of-all-trades to work both front desk and as support for the clinical team. We are a smaller, team-oriented oral surgery practice.
Basic Requirements: Hard worker; Perform under pressure; Team-player; Compassionate personality; Attention to Detail; Ability to multitask.
Desired Qualifications:Basic understanding of infection control; experience talking on phone in a professional manner.
Job Duties:
Administrative-answer phones and speak with patients, scheduling patients and managing patient questions; preparing daily patient paperwork to assist with surgeries; present fees and talk with patients about insurance; maintain cleanliness of patient waiting room and bathroom.
Clinical-take x-rays; process instruments in sterilization lab; maintain infection control standards; basic surgical assisting.
Interested candidates please send an email with your resume.
Company DescriptionOur Mission Statement is to provide excellence and compassion in patient-focused care.Patient Care Coordinator-Front Desk 1
The employees of Dexter Oral Surgery & Implant Center will be, above all, positive, hard working, team-oriented, personable, and committed to continuous improvement.
-Answer phone first (FD2-second, FD3-third, PM-fourth) and schedule appointments accordingly; or, triage calls to Surgical Assistant, Doctor, or other relevant party. Schedule new patients and other appointments as needed.
-Process payments
-Communicate with other offices regarding patient needs, care, or documents
-Greet patients and have them fill out all necessary paperwork; make copies of driver’s license and insurance cards; offer coffee/water to all (except NPO patients); communicate with back staff on patient readiness for rooms via DSN or verbally
-Tidy waiting room and ensure coffee area and mini-fridge are stocked; empty trash as necessary and sweep any salt/dirt/etc. as it accumulates; magazine management
-Check patient bathroom for tidiness; tidy and empty trash as necessary
-Tidy front desk and empty trash as necessary
-Monitor waiting room to ensure timely patient access to doctor and arrivals
-Scan patient’s files and documents (consents, health histories, referral slips, etc. from the “Done & Shred file) & shred documents once scanned
-Confirmation Calls
-Assist in obtaining insurance benefits as needed for upcoming patients and making sure patient’s Insurance Plans are up to date in system
-Obtain referral slips and x-rays for all upcoming consultations (for next day’s appointments) and prepare folder of daily patients
-Preparing fee estimates from teleconsultations for patients, based on insurance benefits; send via Docusign. Interface with clinical staff on consultation spreadsheet and consents that need to be emailed. Eventually, be able to assist with presentation of fee estimates for in-person consult/treat appointments or consultations.
-Attendance and participation at monthly staff meetings, familiarity drills, and other training
-Input patient information into iCore RX as directed
Soft Skills:
-Superior customer service, including but not limited to going above and beyond to meet patient needs, making every effort to satisfy patients
-Talking to patients in person and on phone in a positive and edifying manner
-Honesty, humility, and sincerity
This position is a 4 day/week position and should expect to work 32-36 hours per week. Potential to work more hours in the future.
Salary Range: $15-19, commensurate with experience
Please send cover letter and resume.
Company DescriptionOur Mission Statement is to provide excellence and compassion in patient-focused care.
Oral surgery practice in Dexter, Michigan is seeking an oral surgery assistant to be a part of our team. Great opportunity to start or continue a career in the dental field--we will train you on everything you need to learn. The ideal candidate will be positive, hard working, team-oriented, personable, and committed to continuous improvement.
Desired Qualifications:
Excellent hand-eye coordination
Strong problem-solving skills
High attention to detail
Job Duties:
We will train you to assist oral surgeon and lead assistant during procedures; operate x-ray/Cone Beam CT machine; interact with patients during consultations and surgery procedures; sterilize instruments and clean rooms/lab after surgeries.
Company DescriptionOur Mission Statement is to provide excellence and compassion in patient-focused care.
