Job Title: Experienced Front Desk Coordinator
Position Type: Full-Time / Part-Time
Job Summary:
We are seeking a reliable and experienced Front Desk Coordinator to join our team. This individual will serve as the first point of contact for patients, providing exceptional customer service while ensuring efficient front office operations. The ideal candidate is organized, professional, and able to multitask in a fast-paced environment.
Key Responsibilities:
Greet and check in patients in a friendly and professional mannerVerify patient demographics, insurance information, and required documentationSchedule patient appointments accurately and efficientlyAnswer incoming phone calls and respond to patient inquiriesCheck patients out, collect payments, and review follow-up instructionsMaintain a clean, organized, and welcoming front desk areaCoordinate with clinical staff to ensure smooth patient flowHandle patient concerns with professionalism and discretionEnsure compliance with office policies and HIPAA regulationsQualifications:
Minimum of 1–2 years of front desk or medical office experience preferredStrong customer service and interpersonal skillsExcellent organizational and multitasking abilitiesProficiency with electronic medical records (EMR) systems and scheduling softwareAbility to handle high patient volume with attention to detailProfessional demeanor and strong communication skillsPreferred Qualifications:
Experience in a medical or dermatology officeKnowledge of insurance verification and basic billing processesBenefits (if applicable):
Competitive pay based on experienceHealth, dental, and vision insurancePaid time off and holidaysSupportive and team-oriented work environmentCompany DescriptionDermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence.Position Overview
We are seeking a detail-oriented and motivated Dermatology Medical Scribe with phlebotomy experience to join our growing team. This role is ideal for someone looking to gain hands-on clinical experience in a fast-paced dermatology setting while supporting providers and enhancing patient care.
Key Responsibilities
Medical Scribing:
Accurately document patient encounters in real-time within Nextech our electronic medical record (EMR)Record patient history, physical exams, procedures, and treatment plansAssist providers with chart completion to ensure timely and compliant documentationMaintain strict patient confidentiality and HIPAA compliance
Clinical Support:
Prepare exam rooms and assist providers during dermatologic proceduresPerform phlebotomy (venipuncture, specimen collection)Ensure proper handling and documentation of lab specimensAssist provider with various proceduresQualifications
Previous experience as a medical scribe (preferred, dermatology experience a plus)Phlebotomy certification or proven experience requiredStrong understanding of medical terminologyExcellent typing and documentation skillsAbility to multitask and work in a fast-paced environmentProfessional demeanor with strong communication and interpersonal skillsCommitment to patient care and confidentiality
Preferred Qualifications
Experience in dermatology or other outpatient specialty clinicsFamiliarity with Nextech EMRInterest in pursuing a career in healthcare (pre-med, nursing, PA, etc.)
What We Offer
Competitive compensation based on experienceHands-on clinical experience with providersPaid training with dermatology technician certificationOpportunity for growth within the practiceFlexible schedulingGreat employee benefit package including:Health, dental and visionPaid time off and holidaysRetirement plan optionsEmployee discounts on services / productsVariety of employee assistance programsSupportive and team-oriented work environmentCompany DescriptionDermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence.
Floor Supervisor Job Description
Title: Floor Supervisor
Location: Palos Heights or New Lenox
Reports to: Medical Team Manager / Practice Manager
Role Purpose
In addition to scribing duties this role is to support the Medical Team Manager with day-to- day clinical operations. The Floor Supervisor, is responsible for provider triage buckets, monthly maintenance of sterilizer, and overseeing the filling of syringes. They will also assist with training staff. He /she is a leader to the team and must motivate productivity, innovation and overall commitment to the practice.
Essential Duties and Responsibilities
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:
Scribing for various providers throughout the week to maintain skills and encourage others to performBe a point of contact for scribes on floor and other departmentsBe the liaison between other departments and providers for needed informationMonitor, follow through and assist with the completion of lettersMonthly maintenance of sterilizer and other assigned itemsAnswer and triage incoming calls to medical teamMonitor patient flow including monitoring the room managerDirect evening staff as needed to keep patient flow moving productivelyCover floor in times of call offs or if clinic begins to run behindAssist with completion of various projects assignedAct as main point of contact for scribes at designated location when they are calling off or going to be late Syringe inventory monitoring Monitor performance and policy adherence by scribes and direct them appropriately as neededAssist with training new and existing scribesMedical inventory management including maintaining inventory by communicating to Assistant Medical Team Manager to order and replenish stock as neededProvide performance feedback on staff for reviews and training purposesOther duties as assigned
Job requirements
Must be able to multi-taskWork well independently and be a team playerAbility to focus with constant interruptionsPossess strong customer service and problem resolution skillsLaudable oral and written communication skillsAction oriented, organized and detailedAdvanced computer skills and proficiency in Word, OutlookMust have extensive experience with Nextech
Minimum Requirements
Degree – High School Diploma
College Preferred
Experience
Minimum of 2 – 4 years in “high volume” medical office
Supervisor Experience
Some Experience Preferred
Licenses & Certifications
Dermatology Technician certification
Company DescriptionDermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence.Front office assistant for busy Dermatology office in Gainesville, Florida. Mon-Fri 8-5. Duties include scheduling appointments, checking patients in and out, verifying insurance, collecting payments, answering phones and other duties. Billing experience a plus. Looking for a professional individual with good computer skills and experience in a medical office. Part Time OR Full Time with benefits including 401K, health insurance, paid time off and salary commensurate with experience. Send cover letter and resume to daopportunity@aol.com
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