We are seeking a technically minded, customer-focused Parker Store Manager to oversee daily store operations and deliver an exceptional retail experience. This role is ideal for someone who enjoys hands-on problem solving, working directly with customers, and supporting a fast-paced technical sales environment. You will use your product knowledge, business judgment, and communication skills to help customers find the right solutions, support the sales team, and ensure the store runs efficiently and profitably.
Responsibilities:
Use technical knowledge to assess customer needs and provide accurate product recommendations and solutions.Support outside and inside sales staff by answering technical questions and assisting with customer challenges that require quick, accurate problem solving.Create and manage item/BOM creation, quotes, sales orders, work orders, and purchase orders within NetSuite.Communicate effectively with customers in person, over the phone, and through digital channels.Evaluate pricing scenarios using strong business judgment to ensure proper margins and market alignment.Review inventory levels, provide stock recommendations, and negotiate stock agreements as needed.Maintain and improve the retail experience through thoughtful store layout, effective merchandising, promotional displays, and a clean, organized environment.Understand local market needs and help shape the store's product offerings accordingly.Learn Depatie's product offering and go-to-market strategy, using that knowledge to build stronger customer relationships and drive increased revenue.Qualifications:
Technically oriented, with formal technical training preferred.Strong communication skills across digital, phone, and in-person interactions.High business acumen with the ability to make informed decisions on pricing, inventory, and customer value.Experience in environments requiring fast, accurate problem solving.Comfortable supporting both customers and internal sales staff.Ability to contribute to a positive, professional, and customer-friendly retail environment. Read LessAre you looking to launch your sales career with a team that invests in your growth? We are seeking a motivated and customer-focused Inside Sales Representative to join our sales team. In this entry-level role, you will play a vital part in driving business growth by managing customer accounts, generating new sales opportunities, and delivering an exceptional customer experience across every interaction.
You will work closely with experienced outside sales representatives and internal teams, gaining hands-on exposure to the full sales cycle while building the foundational skills needed to advance your career in sales.
Generate new and repeat sales by delivering timely product information, technical guidance, and tailored solutions to meet customer needs.
Manage the order lifecycle including accurate order entry, price and delivery quotations, stock checks, order modifications, expedites, and return authorizations.
Resolve customer inquiries related to product identification, recommendations, and application to ensure a seamless customer experience.
Coordinate with suppliers on cost and delivery requests, purchase order placement, order changes, return authorizations, and sourcing new supply partners.
Serve as the primary inside sales contact for a designated portfolio of customer accounts, building strong, trusted relationships.
Collaborate cross-functionally with outside sales representatives and internal departments to deliver outstanding service, including inventory analysis and on-time delivery support.
Manage customer expectations through clear, professional communication, accurate information, and consistent follow-up.
Navigate supplier and customer portals, as well as the company ERP system (NetSuite), to support day-to-day customer and operational needs.
Proactively identify opportunities to improve customer satisfaction and contribute to continuous team improvement.
Respond promptly and professionally to inbound inquiries via phone, email, and digital communication channels.
High school diploma or equivalent
Strong verbal and written communication skills clear, courteous, and professional
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
Basic problem-solving skills with a customer-first mindset
Foundational customer service skills with a focus on responsiveness and professionalism
Technical certification, associate's or bachelor's degree in a related field, or equivalent work experience
Prior experience with computer-based business systems or CRM/ERP platforms (NetSuite experience a plus)
Experience in a customer-facing, sales support, or administrative role
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