Join Our Team & Make a Real Impact!
Do you thrive on the open road, building relationships face-to-face, and closing deals that make a real difference in people's lives? Are you energized by the challenge of cold calling, walking into a dental office unannounced, and walking out with a new partner? If you are a self-starter who loves being in the field, managing your own territory, and being the face of a company you believe in — this role was built for you.
At Dental Health Services, we are an Employee-Owned company where every team member has a direct stake in our success. Your work in the field will shape the health of our provider network and the lives of our members. This is not a desk job — it is a mission.
Dental Network Territory (Outside Sales) Recruiter
Location: California State (Field-Based — Statewide Travel Required) | Department: Network Development | Reports To: Director of Network Development
Schedule: Full-Time, Monday–Friday | Travel: 75%+ field travel throughout California State
Position Summary
This is a field-first, territory-based role. The Dental Network Territory Recruiter is responsible for building and expanding Dental Health Services' provider network across California State by getting out of the office and into the field — every day. You will drive across your territory, walk into dental practices cold, pick up the phone and make outreach calls, and show up consistently to deepen relationships with existing providers. Think of this as a territory sales role where the product is a partnership and the mission is expanding access to dental HMO care for our members.
You will own your territory. That means prospecting new dentists, negotiating contracts, onboarding providers, resolving issues, and returning regularly to strengthen relationships — just like a seasoned territory sales rep who never lets their accounts go cold.
What This Role Really Looks Like Day-to-Day
This is not a remote desk job. A typical week in this role looks like this:
• Driving your territory across Washington State, planning efficient routes to maximize in-person office visits
• Walking into dental offices — scheduled and unannounced — to introduce Dental Health Services and pitch the value of joining our HMO network
• Making high-volume outbound phone calls to dental offices to set appointments, follow up on proposals, and keep your pipeline moving
• Sitting down with dentists, office managers, and practice owners to present our network participation value proposition and address objections
• Returning regularly to existing provider offices to check in, resolve issues, and deepen the relationship — building the kind of trust that keeps providers in-network long-term
• Attending local dental association events, study clubs, and professional gatherings to expand your presence and referral network
• Managing your territory pipeline in CRM tools, tracking activity, and reporting results to leadership
• Collaborating with internal credentialing and contracting teams to move new providers efficiently from prospect to active network participant
Essential Responsibilities
Territory Prospecting & Cold Outreach
• Conduct daily in-person cold calls to dental offices throughout your assigned California State territory
• Execute high-volume outbound phone prospecting to identify and qualify general dentists and specialists for network participation
• Develop and maintain a robust territory pipeline from initial cold contact through signed contract
• Research competitor networks, identify coverage gaps, and prioritize outreach in underserved areas to meet access-to-care requirements
Relationship Building & Account Management
• Serve as the primary relationship owner for all provider accounts within your territory — visiting regularly, not just once
• Cultivate long-term partnerships with dental practice owners, office managers, and executives at multi-location dental organizations
• Act as a trusted advisor to your providers: anticipate their needs, resolve concerns before they escalate, and continuously demonstrate the value of network participation
• Conduct regular in-office check-ins and relationship calls to maintain high provider satisfaction and reduce attrition
Contracting & Negotiation
• Negotiate provider agreements, compensation structures, and contract terms with dental organization decision-makers
• Partner with Professional Services and Credentialing teams to ensure smooth, timely contract execution and onboarding
• Coordinate additions, changes, and terminations of provider contracts within your territory
Provider Onboarding & Training
• Orient and train newly contracted providers on Dental Health Services plans, quality standards, and administrative processes
• Conduct in-office training sessions on Company tools, provider portals, and plan administration procedures
• Create and deliver compelling presentations that communicate the value of network participation to prospective and current providers
Issue Resolution & Provider Support
• Serve as the first point of contact for provider issues, member service concerns, and grievances within your territory
• Resolve provider and member concerns promptly, professionally, and to the satisfaction of all parties
• Support DMHC and OIC audit preparation by ensuring provider documentation is current and accurate
Reporting & Market Intelligence
• Maintain accurate, up-to-date provider records across internal systems (i.e. provider directories)
• Compile and analyze competitor and market data to identify network needs and growth opportunities
• Deliver timely, accurate territory reports and pipeline updates to leadership on a regular cadence
Who You Are — The Ideal Candidate
• You are genuinely comfortable walking into a business you have never visited before and starting a conversation — cold calling does not intimidate you, it energizes you
• You have a territory sales mindset: you plan your routes, manage your pipeline, and hold yourself accountable to activity metrics and results
• You build relationships that last — providers in your territory will know your name, trust your word, and look forward to your visits
• You are highly self-directed and thrive without someone looking over your shoulder; you know what needs to get done and you go do it
• You are comfortable spending the majority of your work week in your car, in dental offices, and on the phone — not at a desk
• You communicate clearly and persuasively with everyone from a front-desk receptionist to a dental group CEO
Basic Qualifications
Experience
• Minimum 2 years of field sales, territory management, account management, or network recruiting experience
• Experience in dental, healthcare, or insurance preferred; dental HMO or managed care background is a strong plus
• Demonstrated success in cold calling, in-person prospecting, and relationship-based selling
Education
• Bachelor's degree preferred; candidates with 4+ years of relevant field sales or dental industry experience will be considered
Licenses & Requirements
• Valid California State driver's license with a clean DMV record — you will be on the road daily
• Reliable personal vehicle; mileage reimbursement provided
• Ability to obtain and maintain a company charge card for travel and field expenses
Additional Requirements
• Comfortable with 75%+ travel throughout California State, including occasional overnight stays
• Knowledge of dental plan operations, provider services, and HMO/managed care environments
• Familiarity with HIPAA, PHI, and applicable healthcare regulatory requirements
• Strong written and verbal communication skills; able to present and persuade at all levels
• Proficiency in MS Office and CRM tools; experience with Aldera a plus
• Proven ability to negotiate complex provider agreements and compensation structures
• Highly organized with strong time management skills; able to manage a large territory independently
• Working knowledge of Current Dental Terminology (CDT) codes and dental nomenclature preferred
• Ability to operate effectively in a fast-paced, rapidly changing environment
Position Details
• Primary Location: Field - California State territory
• Job Schedule: Full-Time
• Hours: Monday–Friday, 8:00 AM – 6:00 PM (overtime as needed)
• Travel: 75%+ field travel required — this is a road-warrior role
If you are ready to hit the road, make an impact, and build something real — we want to hear from you.
Dental Health Services is proud to be an Employee-Owned company. Your success is our success.
Read LessJoin Our Team & Make a Real Impact!
Do you thrive on the open road, building relationships face-to-face, and closing deals that make a real difference in people's lives? Are you energized by the challenge of cold calling, walking into a dental office unannounced, and walking out with a new partner? If you are a self-starter who loves being in the field, managing your own territory, and being the face of a company you believe in — this role was built for you.
At Dental Health Services, we are an Employee-Owned company where every team member has a direct stake in our success. Your work in the field will shape the health of our provider network and the lives of our members. This is not a desk job — it is a mission.
Dental Network Territory Recruiter
Location: Washington State (Field-Based — Statewide Travel Required) | Department: Network Development | Reports To: Director of Network Development
Schedule: Full-Time, Monday–Friday | Travel: 75%+ field travel throughout Washington State
Position Summary
This is a field-first, territory-based role. The Dental Network Territory Recruiter is responsible for building and expanding Dental Health Services' provider network across Washington State by getting out of the office and into the field — every day. You will drive across your territory, walk into dental practices cold, pick up the phone and make outreach calls, and show up consistently to deepen relationships with existing providers. Think of this as a territory sales role where the product is a partnership and the mission is expanding access to dental HMO care for our members.
You will own your territory. That means prospecting new dentists, negotiating contracts, onboarding providers, resolving issues, and returning regularly to strengthen relationships — just like a seasoned territory sales rep who never lets their accounts go cold.
What This Role Really Looks Like Day-to-Day
This is not a remote desk job. A typical week in this role looks like this:
• Driving your territory across Washington State, planning efficient routes to maximize in-person office visits
• Walking into dental offices — scheduled and unannounced — to introduce Dental Health Services and pitch the value of joining our HMO network
• Making high-volume outbound phone calls to dental offices to set appointments, follow up on proposals, and keep your pipeline moving
• Sitting down with dentists, office managers, and practice owners to present our network participation value proposition and address objections
• Returning regularly to existing provider offices to check in, resolve issues, and deepen the relationship — building the kind of trust that keeps providers in-network long-term
• Attending local dental association events, study clubs, and professional gatherings to expand your presence and referral network
• Managing your territory pipeline in CRM tools, tracking activity, and reporting results to leadership
• Collaborating with internal credentialing and contracting teams to move new providers efficiently from prospect to active network participant
Essential Responsibilities
Territory Prospecting & Cold Outreach
• Conduct daily in-person cold calls to dental offices throughout your assigned Washington State territory
• Execute high-volume outbound phone prospecting to identify and qualify general dentists and specialists for network participation
• Develop and maintain a robust territory pipeline from initial cold contact through signed contract
• Research competitor networks, identify coverage gaps, and prioritize outreach in underserved areas to meet access-to-care requirements
Relationship Building & Account Management
• Serve as the primary relationship owner for all provider accounts within your territory — visiting regularly, not just once
• Cultivate long-term partnerships with dental practice owners, office managers, and executives at multi-location dental organizations
• Act as a trusted advisor to your providers: anticipate their needs, resolve concerns before they escalate, and continuously demonstrate the value of network participation
• Conduct regular in-office check-ins and relationship calls to maintain high provider satisfaction and reduce attrition
Contracting & Negotiation
• Negotiate provider agreements, compensation structures, and contract terms with dental organization decision-makers
• Partner with Professional Services and Credentialing teams to ensure smooth, timely contract execution and onboarding
• Coordinate additions, changes, and terminations of provider contracts within your territory
Provider Onboarding & Training
• Orient and train newly contracted providers on Dental Health Services plans, quality standards, and administrative processes
• Conduct in-office training sessions on Company tools, provider portals, and plan administration procedures
• Create and deliver compelling presentations that communicate the value of network participation to prospective and current providers
Issue Resolution & Provider Support
• Serve as the first point of contact for provider issues, member service concerns, and grievances within your territory
• Resolve provider and member concerns promptly, professionally, and to the satisfaction of all parties
• Support DMHC and OIC audit preparation by ensuring provider documentation is current and accurate
Reporting & Market Intelligence
• Maintain accurate, up-to-date provider records across internal systems (ACT, Aldera, provider directories)
• Compile and analyze competitor and market data to identify network needs and growth opportunities
• Deliver timely, accurate territory reports and pipeline updates to leadership on a regular cadence
Who You Are — The Ideal Candidate
• You are genuinely comfortable walking into a business you have never visited before and starting a conversation — cold calling does not intimidate you, it energizes you
• You have a territory sales mindset: you plan your routes, manage your pipeline, and hold yourself accountable to activity metrics and results
• You build relationships that last — providers in your territory will know your name, trust your word, and look forward to your visits
• You are highly self-directed and thrive without someone looking over your shoulder; you know what needs to get done and you go do it
• You are comfortable spending the majority of your work week in your car, in dental offices, and on the phone — not at a desk
• You communicate clearly and persuasively with everyone from a front-desk receptionist to a dental group CEO
Basic Qualifications
Experience
• Minimum 2 years of field sales, territory management, account management, or network recruiting experience
• Experience in dental, healthcare, or insurance preferred; dental HMO or managed care background is a strong plus
• Demonstrated success in cold calling, in-person prospecting, and relationship-based selling
Education
• Bachelor's degree preferred; candidates with 4+ years of relevant field sales or dental industry experience will be considered
Licenses & Requirements
• Valid Washington State driver's license with a clean DMV record — you will be on the road daily
• Reliable personal vehicle; mileage reimbursement provided
• Ability to obtain and maintain a company charge card for travel and field expenses
Additional Requirements
• Comfortable with 75%+ travel throughout Washington State, including occasional overnight stays
• Knowledge of dental plan operations, provider services, and HMO/managed care environments
• Familiarity with HIPAA, PHI, and applicable healthcare regulatory requirements
• Strong written and verbal communication skills; able to present and persuade at all levels
• Proficiency in MS Office and CRM tools; experience with ACT or Aldera a plus
• Proven ability to negotiate complex provider agreements and compensation structures
• Highly organized with strong time management skills; able to manage a large territory independently
• Working knowledge of Current Dental Terminology (CDT) codes and dental nomenclature preferred
• Ability to operate effectively in a fast-paced, rapidly changing environment
Position Details
• Primary Location: Field — Washington State territory
• Job Schedule: Full-Time
• Hours: Monday–Friday, 8:00 AM – 6:00 PM (overtime as needed)
• Travel: 75%+ field travel required — this is a road-warrior role
If you are ready to hit the road, make an impact, and build something real — we want to hear from you.
Dental Health Services is proud to be an Employee-Owned company. Your success is our success.
Read LessJoin Our Team & Make a Real Impact!
Do you value meaningful work that truly makes a difference? Are you ready to bring your passion and expertise to a team that cares just as much about each other as we do about our members? If you’re looking for more than just a job - a place to grow, contribute, and be valued - you’ve found it!
At Dental Health Services, collaboration isn’t just a buzzword - it’s how we thrive. As an Employee-Owned company, every team member plays a vital role in shaping our success and delivering outstanding specialized healthcare.
Come be a part of something bigger. Your unique skills, ideas, and dedication will help drive innovative, people-first dental health solutions. Let’s build a healthier future - together.
Job Summary
The Member Services Specialist addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for dental care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Provides available information upon request and research or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines.
Essential Responsibilities
Provides information and guidance in response to telephone inquiries from members, dentists, brokers, and group contacts in a professional and supportive manner.Acts as a mediator for members, groups, providers, and others to resolve problems and concerns, and answer questions based upon Dental Health Services company plans, policies and procedures.Maintains daily and pending phone logs for maintaining accurate department records and follow ups.Assists dental offices and members in verifying and communicating member eligibility. Makes arrangements for member second opinions and authorizes emergency referrals.Answer questions members may have regarding treatment and charges.Provides plan benefit information to existing members. Assists in keeping all member information updated in data systems.Researches files, checks billing and interface with other departments to collect data necessary to respond to inquiries.Actively seeks to identify member problems and work to resolve them in a timely manner and confirms caller satisfaction in all interactions.Answers, screens, and forwards incoming phone calls to the appropriate person and/or department to ensure high caller service and supportPerforms any and all additional duties as requested and directed for this position.Basic Qualifications
Experience
Minimum of 1-2 years of related experienceEducation
High school diploma or equivalentSome college preferredLicense, Certification, Registration
N/AAdditional Requirements
Excellent interpersonal, oral, and written communication skillsComputer literacy is requiredWell organizedDetail-orientedPreferred Qualifications
Knowledge of dental terminology and proceduresBilingual English/SpanishPrevious experience in a customer service call centerPosition Details
Primary Location: Long Beach, CaliforniaJob Schedule: Full timeScheduled Weekly Hours: 40Shift: Monday - Friday between the hours of 8:00 am to 6:00 pm, Overtime as neededTravel: NoWe look forward to having you on our team!
Read Less
Join Our Team & Make a Real Impact!
Do you thrive on the open road, building relationships face-to-face, and closing deals that make a real difference in people's lives? Are you energized by the challenge of cold calling, walking into a dental office unannounced, and walking out with a new partner? If you are a self-starter who loves being in the field, managing your own territory, and being the face of a company you believe in — this role was built for you.
At Dental Health Services, we are an Employee-Owned company where every team member has a direct stake in our success. Your work in the field will shape the health of our provider network and the lives of our members. This is not a desk job — it is a mission.
Dental Network Territory Recruiter
Location: Washington State (Field-Based — Statewide Travel Required) | Department: Network Development | Reports To: Director of Network Development
Schedule: Full-Time, Monday–Friday | Travel: 75%+ field travel throughout Washington State
Position Summary
This is a field-first, territory-based role. The Dental Network Territory Recruiter is responsible for building and expanding Dental Health Services' provider network across Washington State by getting out of the office and into the field — every day. You will drive across your territory, walk into dental practices cold, pick up the phone and make outreach calls, and show up consistently to deepen relationships with existing providers. Think of this as a territory sales role where the product is a partnership and the mission is expanding access to dental HMO care for our members.
You will own your territory. That means prospecting new dentists, negotiating contracts, onboarding providers, resolving issues, and returning regularly to strengthen relationships — just like a seasoned territory sales rep who never lets their accounts go cold.
What This Role Really Looks Like Day-to-Day
This is not a remote desk job. A typical week in this role looks like this:
• Driving your territory across Washington State, planning efficient routes to maximize in-person office visits
• Walking into dental offices — scheduled and unannounced — to introduce Dental Health Services and pitch the value of joining our HMO network
• Making high-volume outbound phone calls to dental offices to set appointments, follow up on proposals, and keep your pipeline moving
• Sitting down with dentists, office managers, and practice owners to present our network participation value proposition and address objections
• Returning regularly to existing provider offices to check in, resolve issues, and deepen the relationship — building the kind of trust that keeps providers in-network long-term
• Attending local dental association events, study clubs, and professional gatherings to expand your presence and referral network
• Managing your territory pipeline in CRM tools, tracking activity, and reporting results to leadership
• Collaborating with internal credentialing and contracting teams to move new providers efficiently from prospect to active network participant
Essential Responsibilities
Territory Prospecting & Cold Outreach
• Conduct daily in-person cold calls to dental offices throughout your assigned Washington State territory
• Execute high-volume outbound phone prospecting to identify and qualify general dentists and specialists for network participation
• Develop and maintain a robust territory pipeline from initial cold contact through signed contract
• Research competitor networks, identify coverage gaps, and prioritize outreach in underserved areas to meet access-to-care requirements
Relationship Building & Account Management
• Serve as the primary relationship owner for all provider accounts within your territory — visiting regularly, not just once
• Cultivate long-term partnerships with dental practice owners, office managers, and executives at multi-location dental organizations
• Act as a trusted advisor to your providers: anticipate their needs, resolve concerns before they escalate, and continuously demonstrate the value of network participation
• Conduct regular in-office check-ins and relationship calls to maintain high provider satisfaction and reduce attrition
Contracting & Negotiation
• Negotiate provider agreements, compensation structures, and contract terms with dental organization decision-makers
• Partner with Professional Services and Credentialing teams to ensure smooth, timely contract execution and onboarding
• Coordinate additions, changes, and terminations of provider contracts within your territory
Provider Onboarding & Training
• Orient and train newly contracted providers on Dental Health Services plans, quality standards, and administrative processes
• Conduct in-office training sessions on Company tools, provider portals, and plan administration procedures
• Create and deliver compelling presentations that communicate the value of network participation to prospective and current providers
Issue Resolution & Provider Support
• Serve as the first point of contact for provider issues, member service concerns, and grievances within your territory
• Resolve provider and member concerns promptly, professionally, and to the satisfaction of all parties
• Support DMHC and OIC audit preparation by ensuring provider documentation is current and accurate
Reporting & Market Intelligence
• Maintain accurate, up-to-date provider records across internal systems (ACT, Aldera, provider directories)
• Compile and analyze competitor and market data to identify network needs and growth opportunities
• Deliver timely, accurate territory reports and pipeline updates to leadership on a regular cadence
Who You Are — The Ideal Candidate
• You are genuinely comfortable walking into a business you have never visited before and starting a conversation — cold calling does not intimidate you, it energizes you
• You have a territory sales mindset: you plan your routes, manage your pipeline, and hold yourself accountable to activity metrics and results
• You build relationships that last — providers in your territory will know your name, trust your word, and look forward to your visits
• You are highly self-directed and thrive without someone looking over your shoulder; you know what needs to get done and you go do it
• You are comfortable spending the majority of your work week in your car, in dental offices, and on the phone — not at a desk
• You communicate clearly and persuasively with everyone from a front-desk receptionist to a dental group CEO
Basic Qualifications
Experience
• Minimum 2 years of field sales, territory management, account management, or network recruiting experience
• Experience in dental, healthcare, or insurance preferred; dental HMO or managed care background is a strong plus
• Demonstrated success in cold calling, in-person prospecting, and relationship-based selling
Education
• Bachelor's degree preferred; candidates with 4+ years of relevant field sales or dental industry experience will be considered
Licenses & Requirements
• Valid Washington State driver's license with a clean DMV record — you will be on the road daily
• Reliable personal vehicle; mileage reimbursement provided
• Ability to obtain and maintain a company charge card for travel and field expenses
Additional Requirements
• Comfortable with 75%+ travel throughout Washington State, including occasional overnight stays
• Knowledge of dental plan operations, provider services, and HMO/managed care environments
• Familiarity with HIPAA, PHI, and applicable healthcare regulatory requirements
• Strong written and verbal communication skills; able to present and persuade at all levels
• Proficiency in MS Office and CRM tools; experience with ACT or Aldera a plus
• Proven ability to negotiate complex provider agreements and compensation structures
• Highly organized with strong time management skills; able to manage a large territory independently
• Working knowledge of Current Dental Terminology (CDT) codes and dental nomenclature preferred
• Ability to operate effectively in a fast-paced, rapidly changing environment
Position Details
• Primary Location: Field — Washington State territory
• Job Schedule: Full-Time
• Hours: Monday–Friday, 8:00 AM – 6:00 PM (overtime as needed)
• Travel: 75%+ field travel required — this is a road-warrior role
If you are ready to hit the road, make an impact, and build something real — we want to hear from you.
Dental Health Services is proud to be an Employee-Owned company. Your success is our success.
Read LessJoin Our Team & Make a Real Impact!
Do you value meaningful work that truly makes a difference? Are you ready to bring your passion and expertise to a team that cares just as much about each other as we do about our members? If you’re looking for more than just a job - a place to grow, contribute, and be valued - you’ve found it!
At Dental Health Services, collaboration isn’t just a buzzword - it’s how we thrive. As an Employee-Owned company, every team member plays a vital role in shaping our success and delivering outstanding specialized healthcare.
Come be a part of something bigger. Your unique skills, ideas, and dedication will help drive innovative, people-first dental health solutions. Let’s build a healthier future - together.
Job Summary
The Chief Financial Officer (CFO) is responsible for developing both the Company’s strategic vision and
mission as a member of the Executive Team but is also responsible for translating that vision and
mission into short and long term financial plans, actions, programs and activities. Oversees, delegates
and supervises management and other staff in providing financial systems, policies and procedures,
programs, human resource functions, and is responsible for making decisions in support of all financial
reporting, operations and treatment program costs and impacts.
Essential Responsibilities
Basic Qualifications
Experience
10+ years of work experience in a finance/strategic leadership roleEducation
BA Degree in Business, Accounting, Finance or related field, or equivalent directly related progressive experience.License, Certification, Registration
Certified Public AccountantPosition Details
Primary Location: Seattle, WAJob Schedule: Full timeScheduled Weekly Hours: 40Shift: Monday – Friday; 8:00 am to 5:00 pmTravel: NoWe look forward to having you on our team!
Read Less