JOB SUMMARY/PURPOSE
The Data Engineer designs, builds, and maintains the pipelines, integrations, and frameworks that move and transform data across the enterprise. This role ensures that data is efficiently ingested, cleansed, and stored in medallion-tiered lakehouses (Bronze, Silver, Gold) to support reliable, scalable analytics and reporting.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Design, develop, and maintain ETL/ELT pipelines for internal and external data sources using Azure and related platforms. Implement orchestration, scheduling, and monitoring for high-availability data flows. Ensure data quality through validation, testing, logging, and automated monitoring. Optimize storage, partitioning, and compute performance in Fabric Lakehouse and associated environments. Collaborate with the Data Architect to align implementation with enterprise data models, governance, and standards. Partner with Analysts to deliver curated, trusted, and performant datasets for business intelligence and advanced analytics. Apply CI/CD practices for data workflows, including version control and automated deployment. Maintain documentation of data flows, schemas, and processes, and support team knowledge sharing. Perform other job-related duties as assigned, within scope of responsibilities.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in Computer Science, Information Systems, Data Engineering, or related field.Minimum experience required of the position
3–6 years of professional experience in data engineering, ETL development, or similar role. Demonstrated experience with cloud-based data platforms (Oracle, Fabric, Databricks, Synapse, or equivalent).Preferred: Experience in utilities, energy, or regulated industriesMinimum knowledge, skills and abilities preferred of the position
Strong proficiency in SQL and Python (PySpark or Scala a plus). Solid understanding of data modeling principles, performance optimization, and Familiarity with orchestration tools (Azure Data Factory, Fabric Pipelines, or large-scale data handling. similar).Preferred:
Exposure to medallion/lakehouse architectures Knowledge of DevOps practices for data (Git, CI/CD pipelines) Relevant certification (e.g., Azure Data Engineer Associate)Any certificates, licenses, etc. required for the position
NonePhysical Requirements
Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities is a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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JOB SUMMARY/PURPOSE
The Enterprise Technology Architect is technically aligned to infrastructure services and focused on building a SaaS-first, simplified, and AI-enabled IT landscape. The Enterprise Technology Architect will own the architecture practice, set standards, guide solution design, and ensure resiliency across technology domains. The ideal candidate is passionate about IT, forward-thinking, problem-solving oriented, and a go-getter with a vision for how technology will evolve over the next decade. They should align with Delta Utilities’ modern philosophy of a SaaS-first, buy-over-build approach that prioritizes an efficient tool stack, and leverages generative AI to increase productivity and accelerate delivery.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Chair the Solution Review Board for projects and major changes Run Architectural Review Boards covering standards, patterns, new software, and roadmaps Lead Architectural Readiness Reviews before go-live to confirm non-functional requirements Develop and maintain multi-year technology roadmaps mapped to business growth and guiding pillars Publish and update enterprise standards (cloud reference architectures, integration patterns, data models) Own the enterprise architecture strategy that supports SaaS-first, reliability, cost optimization, zero-trust goals, and incorporates generative or agentic AI where beneficial Produce high level and detailed technical designs for infrastructure services including networks, cloud platforms, end user computing, and core IT operations while collaborating with application, data, and security teams to ensure integrated solutions. Translate business and operational needs into clear technical specifications and architectural blueprints. Maintain authoritative architectural design documents in ServiceNow Knowledge & CMDB Perform annual architectural assessments of key platforms (Azure, OCI, M365, Meraki, Palo Alto, etc.) Define and track architecture KPIs (availability, performance, cost, security posture) Utilize generative AI tools to optimize documentation, automate analysis, and accelerate decision-making Lead disaster recovery planning (regional, security, technical) in line with 99.99% uptime targets Partner with Cloud, ServiceNow, ITIL, Network, and Data teams plus strategic vendors (Microsoft, Oracle, Accenture, Cisco) to deliver cohesive solutions Mentor engineers and architects with a strong emphasis on hands-on technical skills and AI-assisted practices Represent Technology Operations in executive and partner forums, translating architecture decisions into business-centered languageMINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s in Computer Science, Engineering, or similar. In lieu of a degree, candidates must have at least 4 additional years of experience in enterprise architecture, in addition to the 8 years of experience required below.Minimum experience required of the position
Minimum of 8 years of experience in enterprise architecture, with at least 5 years focused on leading architecture governance initiatives. Preferred: Experience in the utilities, energy, or asset-intensive industries.Minimum knowledge, skills and abilities preferred of the position
Proven record of hands-on implementation and technical leadership Cloud platforms (Azure, OCI); ITSM / ITIL processes; Meraki Networking; Security and zero-trust architecture High-availability and DR designPractical use of generative AI to drive productivityProven ability to run architecture boards and influence senior stakeholdersAny certificates, licenses, etc. required for the position
Required: Azure Solutions Architect Expert Preferred: OCI Architect, ITIL v4 Foundation.Physical Requirements
Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted. Able to perform on-site inspections. Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work daily in all types of weather conditions. Able to work regular hours, with occasional overtime. Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion. Able to work rotating shifts, if required. Able to respond to emergency calls and/or callouts and occasionally return to work while off duty. Able to wear and operate personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear and earplugs daily. Able to be included in random drug screen pool required for DOT drivers and DOT safety sensitive positions. May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking an experienced and versatile Industrial Hygienist will lead efforts in identifying, evaluating, and controlling occupational health and safety hazards across our operating footprint. This position focuses on industrial hygiene programs while also supporting broader safety initiatives in field operations.
The successful candidate will work closely with Operations, Environmental, and Safety personnel to ensure regulatory compliance, reduce employee exposures, and improve the overall safety culture. This is a high-impact role with companywide responsibilities and travel requirements ranging from 25–50%.
**Please Note: This position can reside in our Shreveport, LA office or our Pearl, MS office.
ACCOUNTABILITIES AND ESSENTIAL FUNCTION
Industrial Hygiene Program Management
Conduct air sampling, noise monitoring, and exposure evaluations for chemical, physical, biological, ergonomic, and thermal hazards. Lead and maintain IH programs for: - Asbestos - Lead - Mercury - Hexavalent Chromium - Silica - Respiratory Protection Program - Ergonomics Program - Heat Stress Management Coordinate scheduling and tracking of required respiratory fit testing and audiograms in accordance with regulatory requirements and company policy. SDS Management: Maintain the SDS database and representative access; review new SDS requests and verify operations are prepared to manage new chemical hazards. Maintain, calibrate, and utilize IH sampling equipment; oversee IH data collection, analysis, and reporting. Review IH data trends, audit results, incident reports, and sampling records to identify potential risks and communicate findings. Conduct or support IH-related audits and inspections. Investigate employee health complaints and recommend corrective actions.Safety Support & Field Engagement
Participate in safety audits, inspections, and field visits to support operational safety performance. Conduct and support incident investigations, including root cause analysis. Develop and deliver training on topics such as respiratory protection, heat stress prevention, hazard communication, ergonomics, and exposure control. Assist in updating policies, programs, and procedures related to IH and safety programs. Support emergency response planning and incident investigations. Stay current with industry trends, technologies, and regulatory changes.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s Degree in Industrial Hygiene, Environmental Health, Occupational Safety, Engineering, Chemistry, Health, Safety or related field (Master’s preferred).Minimum experience required of the position
5+ years of experience in industrial hygiene, preferably in the utility or energy sector.Minimum knowledge, skills and abilities preferred of the position
Strong knowledge of OSHA, ACGIH, NIOSH, EPA, and other applicable regulatory standards. Strong analytical, communication, and organizational skills. Proficiency with industrial hygiene sampling equipment and software.Any certificates, licenses, etc. required for the position
Certification or eligibility for CIH (Certified Industrial Hygienist) or CSP (Certified Safety Professional) is strongly preferred.Physical Requirements
Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted. Able to perform on-site inspections. Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Field and office-based work; occasional travel to operational sites. Ability to work in varying environmental conditions including extreme temperatures, confined spaces, and elevated areas. Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work daily in all types of weather conditions. Able to work regular hours, with occasional overtime. Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion. Able to respond to emergency calls and/or callouts and occasionally return to work while off duty. Able to wear and operate personal protective equipment (PPE), such as respirator, safety glasses, hardhat, gloves, protective footwear and earplugs daily to participate in emergency response activities. Able to be included in random drug screen pool required for DOT drivers and DOT safety sensitive positions. May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.Notice: As a safety sensitive position, compliance with Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA) drug and alcohol regulations is required, including but not limited to pre-employment drug testing and background screening.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities is a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking a Data Architect to stand up a modern, cloud‑first IT landscape that will serve 580,000 natural gas customers across Louisiana and Mississippi. This Data Architect will design and maintain an enterprise data architecture. The solution will optimize our Oracle Utilities cloud suite (ERP, CCS, WACS, HCM, OFS) while integrating additional enterprise and external data sources. In this role, the Data Architect will develop scalable, secure data solutions aligned with our guiding pillars of reliability, performance, cost optimization, security, and operational efficiency. Strong technical capabilities combined with communication skills are critical to align business, security, and operational goals.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Data Architecture Strategy & Design
Develop and maintain the enterprise data architecture and roadmap, aligning data solutions with business objectives and Guiding Pillars. Define and document data architecture standards (data models, integration patterns, naming conventions), ensuring all designs are requirements‑driven and traceable to business needs. Evaluate emerging data technologies and recommend improvements to keep the data platform modern and efficient.Data Integration & Pipeline Development
Design and build data integration pipelines connecting the Oracle Utilities suite to the enterprise data platform. Ensure data pipelines are reliable and fault‑tolerant, with automated error handling and recovery processes. Optimize ingestion and transformation processes (e.g., Azure Data Factory, Microsoft Fabric) for low latency and high throughput. Integrate additional enterprise and external data sources to ensure seamless data flow across platforms.Data Governance & Security
Implement robust data governance using Microsoft Purview to catalog data assets, manage metadata, and track lineage. Enforce zero‑trust and least‑privilege principles, ensuring sensitive data is encrypted in transit and at rest. Establish data quality standards and validation processes to maintain a single source of truth and ensure compliance with regulations.Performance & Reliability
Engineer data architecture for high performance and reliability, design data stores and queries to handle current and future peak loads. Incorporate redundancy and failover mechanisms to eliminate single points of failure; test disaster‑recovery scenarios regularly. Monitor data platform performance and fine‑tune configurations to meet or exceed SLA targets.Cost Optimization & Operational Efficiency
Optimize data storage and processing costs by right‑sizing cloud resources and selecting cost‑effective services.Track usage and spending trends as part of a cloud cost management practice to ensure cost‑efficiency.Automate data pipeline deployments and routine operations using infrastructure‑as‑code and CI/CD for data infrastructure.Keep documentation, diagrams, and runbooks up to date; conduct regular reviews to simplify designs and improve efficiency.Collaboration & Best Practices
Collaborate with application architects, business analysts, and data engineers to design end‑to‑end solutions. Contribute to architecture review boards and peer reviews, ensuring data solutions meet enterprise standards and align with Delta Utilities’ Guiding Pillars. Champion core engineering practices: the Keep It Super Simple principle, requirements‑driven architecture, peer review, and a culture of questioning assumptions. Mentor junior team members and promote continuous improvement of architecture, processes, and tools.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in Computer Science, Engineering, or related field preferredMinimum experience required of the position
7+ years in data architecture, data engineering, or related roles designing and implementing enterprise data solutions; utilities, energy, or asset‑intensive industry experience strongly preferredMinimum knowledge, skills and abilities preferred of the position
Having experience with Microsoft PureViewExpertise with Oracle Database and SQL (data modeling, complex queries, performance tuning)Hands‑on experience with Microsoft Azure data platforms (Azure Data Factory, Microsoft Fabric, Azure Data Lake Storage, Azure SQL Database) and data governance tools (Microsoft Purview)Proven ability to design data warehouses/lakes and ETL/ELT pipelinesStrong data modeling skills (relational and dimensional)Familiarity with integrating SaaS applications (Oracle Utilities suite or similar) and additional enterprise or external data sourcesKnowledge of data security best practices (encryption, access controls) and compliance standardsExcellent problem‑solving and communication skillsAny certificates, licenses, etc. required for the position
Microsoft Certified: Azure Data Engineer Associate (DP‑203) Microsoft Certified: Power BI Data Analyst Associate (PL‑300) Preferred: Additional certifications such as Azure Solutions Architect, Oracle Database, or DAMA CDMPPhysical Requirements
Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime. Able to respond to emergency calls and/or callouts and occasionally return to work while off duty. May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking a Cloud Engineering Lead who will own the company’s Azure and OCI infrastructure portfolio, while championing enterprise monitoring and automation solutions. You will manage key vendor relationships (Microsoft and Oracle) and ensure the platform delivers strong availability, strong security, and predictable costs. This position blends strategic planning and governance with a very hands-on focus. You will regularly work directly in the environment using tools like PowerShell, APIs, and Infrastructure as Code to deliver solutions. You will also drive the use of generative AI across the engineering team to automate tasks, improve operational efficiency, and innovate in day-to-day workflows.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Define multi-year cloud roadmaps in partnership with the Enterprise Architect, and approve reference architectures, IaC patterns, and hardening baselines. Own availability, capacity, and performance management for all cloud workloads. Maintain and test technical disaster recovery plans, document RTO/RPO evidence, and lead quarterly fail-over exercises. Deploy and tune the enterprise monitoring platform. Embed AIOps correlation to reduce MTTR and publish monthly reliability scorecards. Develop no-code automations and Infrastructure as Code templates. Leverage PowerShell and APIs extensively to deliver automation at scale. Champion AI and innovation company-wide. Build automation workflows using large language models and other generative AI tools. Serve as the primary contact for Microsoft, Oracle, and Accenture cloud MSP. Negotiate contracts, manage renewals, handle escalations, and track vendor SLAs. Conduct cost optimization reviews and deliver charge-back or show-back reports. Govern OS and platform lifecycles including patching, image hardening, and EOL migrations. Manage and mentor team members and act as L3 for critical incidents while chairing post-incident reviews. Approve design and execution of new environments, mergers, or big-bang cutovers. Coordinate change windows with the Service Management Lead and CAB.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s in Computer Science, Engineering, or similar. In lieu of a degree, candidates must have at least 4 additional years of experience in enterprise architecture, in addition to the 8 years of experience required below.Minimum experience required of the position
8+ yrs in cloud engineering; 3+ years leading teams or large programs; proven record managing vendor contracts and cloud FinOps.Minimum knowledge, skills and abilities preferred of the position
Technical Depth: Azure and/or OCI architecture, IaC, CI/CD, Windows and Linux, networking, DR, performance tuning.Scripting: Strong knowledge of PowerShell, IaC, and API calls.Soft Skills: Contract negotiation, cost analytics, incident leadership, and executive communication.Any certificates, licenses, etc. required for the position
Preferred: Azure Solutions Architect Expert, OCI Architect Professional, ITIL v4.Physical Requirements
Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted. Able to perform on-site inspections. Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime. Able to work rotating shifts, if required. Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking a Service Management Lead who will own the full Service Management practice for Delta Utilities with a strong technical focus on ServiceNow. Design, build, and configure ServiceNow while running high-volume Incident and Change operations. Drive continual service improvement through data analytics and leverage generative AI to increase efficiency and effectiveness across processes. Guide ITIL process owners, coordinate business-continuity testing, and act as the day-to-day face of IT service quality for 900+ employees.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
ServiceNow Ownership & Technical Delivery
• Direct the ServiceNow roadmap, architecture, administration, and development teams
• Design and build ServiceNow catalog items, workflows, and automations to support business needs
• Configure ServiceNow to enhance platform functionality
• Maintain CMDB accuracy and integrations with monitoring, automation, communication and asset tools
• Own the relationship with ServiceNow, and other MSP/SI partners—manage contracts, license compliance, renewals, and quarterly business reviews
ITIL Process Leadership
• Serve as process owner for Incident, Problem, Change, Configuration, Asset, Risk, Release / Deployment, Knowledge, and Service Catalog
• Chair weekly Incident and Change review meetings; ensure SLAs, RCAs, and CAB outcomes are met
• Maintain the Service Catalog and Service Portfolio, ensuring each service has an owner
Operational Excellence & Analytics
• Build real-time dashboards and monthly scorecards; analyze MTTR, change success rate, incident trends
• Identify automation opportunities (Power Automate, Azure Functions) and lead improvement sprints
• Utilize generative AI tools to optimize workflows, automate tasks, and enhance operational insights
Leadership & Collaboration
• Mentor platform users and stakeholders in a professional and consultative manner
• Run a quarterly process maturity assessment and provide coaching to process owners
• Chair monthly service reviews with business units, highlighting performance, risks, and improvement plans
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s in Computer Science, Engineering, or similar. In lieu of a degree, candidates must have at least 4 additional years of experience in enterprise architecture, in addition to the 8 years of experience required below.Minimum experience required of the position
8+ yrs in IT Service Management; 3+ yrs leading ServiceNow teams; proven record running Incident & Change at enterprise scale and configuring ServiceNow solutions.Minimum knowledge, skills and abilities preferred of the position
Deep ITIL v4 expertise, ServiceNow ITSM & CMDB, workflow and catalog item creation, data visualization (Power BI/Fabric), scripting / automation, strong root-cause and communication skills, strong knowledge of generative AI and its application to service management.Any certificates, licenses, etc. required for the position
Preferred: ITIL v4 Managing Professional required; ServiceNow CIS-ITSM or Architect.Physical Requirements
Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted. Able to perform on-site inspections. Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities.Job duties are performed in a normal and clean office environment with normal noise levels.Work is predominately done while standing or sitting.The ability to comprehend, document, calculate, visualize and analyze are required.Able to work regular hours, with occasional overtime.Able to work rotating shifts, if required.Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking a detail-oriented and analytical Senior Analyst to join our FP&A team with a dedicated focus on Operations & Maintenance (O&M) expense reporting & analysis. This role will play a critical part in providing financial visibility into monthly, quarterly, and year-to-date actuals versus budget and forecast for O&M expenses, supporting both financial accuracy and operational decision-making.
The ideal candidate has strong experience in accruals, variance analysis, and financial reporting, and thrives in a fast-paced, data-driven environment.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Monthly, quarterly, and YTD variance analysis for O&M expenses compared to budget and forecast, identifying drivers and partnering with stakeholders to explain deviations. Prepare and distribute recurring and ad hoc O&M expense reports for business unit leaders, highlighting actionable insights. Develop and maintain monthly accruals to ensure timely and accurate financial reporting. Support the monthly close process, working closely with accounting to align actuals with forecasted spending. Assist in the preparation of forecast and budget cycles, ensuring alignment with departmental expectations and corporate targets. Maintain and enhance financial models and tools used to forecast and monitor O&M costs. Collaborate with operations, accounting, procurement, and other departments to improve expense visibility, accuracy, and accountability. Identify opportunities for process improvement, automation, and more efficient financial reporting practices.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in Finance, Accounting, Economics, or a related field such as Math, Data Analytics or Statistics. Master’s or MBA a plusMinimum experience required of the position
3+ years of relevant experience in FP&A, corporate finance, or accounting, with a focus on expense management.Minimum knowledge, skills and abilities preferred of the position
Strong understanding of accrual accounting and operational expense forecasting. Advanced Excel skills; experience with ERP systems (e.g., SAP, Oracle) and planning tools (e.g., Adaptive Insights, Anaplan, Hyperion) preferred. Excellent analytical, communication, and interpersonal skills. Ability to work independently and collaboratively, with a strong attention to detail and deadlines. Comfortable managing large datasets and distilling insights for non-finance stakeholders.Any certificates, licenses, etc. required for the position
• None
Physical Requirements
Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted. Able to perform on-site inspections. Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Please Note: When hired, this position title will be Senior Analyst, Financial Operations & Maintenance.
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work daily in all types of weather conditions. Able to work regular hours, with occasional overtime. Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion. Able to work rotating shifts, if required. Able to respond to emergency calls and/or callouts and occasionally return to work while off duty. Able to wear and operate personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear and earplugs daily. May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration effortsAbout Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking a Director of Enterprise Applications who is responsible for overseeing the strategy, implementation, and management of enterprise-wide applications. This role ensures that the organization's software systems support business operations and objectives effectively and efficiently. The Director will lead a team of application specialists and collaborate with various departments to optimize the use of technology solutions.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Develop and execute a strategic plan for enterprise applications that aligns with the company's business goals.Lead and mentor a team of application developers, analysts, and support staff. Oversee the implementation of new applications and upgrades to existing systems, ensuring projects are completed on time and within budget. Manage relationships with software vendors and service providers, including contract negotiations and performance evaluations. Ensure seamless integration of enterprise applications with other IT systems and platforms. Develop and manage the budget for the enterprise applications department. Ensure that all applications comply with industry standards, regulations, and best practices. Provide high-level support and training to end-users to maximize the effectiveness of enterprise applications. Stay current with emerging technologies and trends to recommend and implement innovative solutions.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is preferred.Minimum experience required of the position
Minimum of 10 years of experience in IT, with at least 5 years in a leadership role managing enterprise applications.Minimum knowledge, skills and abilities preferred of the position
Proficiency in enterprise application platforms (e.g., ERP, CRM, HRIS), project management software, and database management. Strong leadership and team management skills, with the ability to inspire and motivate a diverse team. Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with a focus on delivering practical and innovative solutions. Proven experience in managing large-scale IT projects from inception to completion.Any certificates, licenses, etc. required for the position
Preferred Certifications: PMP, ITIL, or other relevant certifications.Physical Requirements
Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Read LessJOB SUMMARY/PURPOSE
Delta Utilities is seeking an experienced and dynamic Analyst or Senior Analyst, Regulatory to play a critical role in ensuring the organization’s compliance with regulatory rate and ratemaking requirements and support strategic initiatives related to regulatory ratemaking matters for natural gas utilities. This is a full-time position based in New Orleans, Louisiana.
This individual will be responsible for supporting the Company’s regulatory initiatives and activities in day-to-day responsibilities as well as rate case management and strategic initiatives by working closely with and project leading internal teams and external resources. This role will support compliance, performance rate and reconciliation filings, support rate case and other filing data request processes, conduct analysis for regulatory matters and legislative proposals, research, track and complete internal management updates, and support the engagement with the various regulatory authorities in advocating the Company's position on accounting, ratemaking, and other regulatory issues and to comply with orders from regulatory authorities and current tariffs covering multiple natural gas utility companies.
***The position can be filled as an Analyst or a Senior Analyst depending on qualifications.***
JOB DUTIES/RESPONSIBILITIES
Project manage regulatory filings and initiatives working cross-functionally to advocate the Company's position on accounting, ratemaking, performance-based rate, cost allocation, capital structure, actual and authorized rates of return and other regulatory issues of a complex nature and to comply with orders from regulatory authorities and current tariffs. Project manage the discovery review process for regulatory filings and rate cases. Prepares and reviews analytical exhibits and performs complex statistical analyses in developing regulatory filings and testimony submitted by company witnesses. Prepares and reviews analytical exhibits as support in response to data requests from regulatory authorities and interveners. Coordinates and organizes the information flow between internal departments to prepare regulatory filings and provide timely responses to requests from regulatory authorities and interveners. Represent the Company in regulatory proceedings, hearings, and meetings with regulatory agencies. Conducts internal reporting of on-going regulatory activity and maintains the calendar for the Rates & Regulatory Affairs organization to ensure the Company maintains accurate records of all regulatory activities, filings, and communications. Develops financial and statistical models to improve departmental efficiency and accuracy in rate filings. Prepares, reviews and files compliance reports as required by the various regulatory authorities. Prepare, review and support the analytical requirements for general rate case proceedings (i.e. cost of service activities, rate impact analysis, capital structure, rates of return and preparation of filing requirements). Analyze and review data related to regulatory compliance, rates, and tariffs to support decision-making, regulatory filings and reconciliation with financial reporting / accounting systems. Conduct industry related and legislative (federal, state and local) research, analyzing the potential impact of and communicating to senior management of regulatory changes on the Company’s operations and financial performance. Ensure the company’s compliance with all regulatory requirements by managing, preparing and submitting necessary reports, filings, and documentation through continuous application of in-depth advanced knowledge of regulatory, ratemaking, accounting, financial, and legal concepts and standards unique to the natural gas utility industry. Follow processes to maintain ongoing compliance with regulatory changes with a mindset of continuous improvement to recommend process changes to increase organizational efficiency and effectiveness. Participate in industry forums and conferences to stay informed of regulatory trends and best practices.MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in finance, business, economics, accounting or a related field. Desired: Master’s degree, CPA or equivalent experience is desiredMinimum experience required of the position
Analyst: 1 to 3 years of experience in regulatory accounting, rate analysis, accounting and finance related fields, preferably within the utility sector. Senior Analyst: 2 to 4 years of increasingly complex experience in regulatory accounting, rate analysis, accounting and finance-related fields, preferably within the utility sector.Minimum knowledge, skills and abilities preferred of the position
Proven ability to independently manage, plan, organize and prioritize details aspects of several projects and issues simultaneously in a fast-paced environment. Demonstrated ability to work with, evaluate, analyze and track financial and accounting data and reports, statistical data and other metrics of a complex nature. Demonstration of high-level competencies in accountability, collaboration, continuous learning and high performance in ambiguous situations. Experience interacting and leading projects with internal teams on regulatory, accounting, financial or strategic planning issues. Ability to manage occasional travel to regulatory hearings, meetings, and industry events. Ability to work under tight deadlines and manage stress effectively.Other Minimum knowledge, skills and abilities for Analyst Level:
Working knowledge and understanding of regulated utility rate-making, accounting, cost of service, performance based rates, cost allocations, capital structure, rates of return and processes, and demonstrated capabilities in the required analytics/financial competencies. Working knowledge in data analysis tools and regulatory software for creating complex documents, databases and graphics. Excellent analytical, communication (written and oral), and presentation skills.Other Minimum knowledge, skills and abilities for Senior Analyst:
Advanced knowledge and understanding of regulated utility ratemaking, accounting, cost of service, performance based rates, cost allocations, capital structure, rates of return and processes of a complex nature, and demonstrated capabilities in the required analytics/financial competencies. Advanced knowledge and understanding of regulatory processes, utility ratemaking, revenue, cost of service and compliance requirements of a complex nature. Advanced knowledge in data analysis tools and regulatory software for creating complex documents, databases and graphics.Any certificates, licenses, etc. required for the position
None Desired: CPAPhysical Requirements
Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime.About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
JOB SUMMARY/PURPOSE
Delta Utilities is seeking an experienced and dynamic Rates Manager to play a critical role in ensuring the organization’s compliance with regulatory rate and ratemaking requirements and support strategic initiatives related to regulatory ratemaking matters for natural gas utilities. This is a full-time position based in New Orleans, Louisiana.
This individual will be responsible for managing and leading the regulatory rates analyst group covering multiple natural gas utility companies and scope of analyzing regulatory tariffs, rate schedules and riders, advising the ratemaking strategy of the organization, and preparing regulatory filings. The Rates Manager will work closely with internal teams and external resources to align the organization’s billing and recovery mechanisms with applicable regulations and regulatory strategy.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Lead, coach and develop rate team and efforts related to regulatory rate analysis and ratemaking strategy, including forecasting and analysis related to utility rates and tariffs and the filings thereof Prepare and manage regulatory rate analysis and strategy for regulatory filings, including rate cases, tariff revisions, and compliance reports Manage, prepare and support the analytical requirements for general rate case proceedings (i.e. cost of service activities, rate impact analysis, and preparation of filing requirements) Act as an expert witness before regulatory bodies and in litigated proceedings. Provide expert testimony and / or coordinate the preparation of testimony by other witnesses on behalf of the company on regulatory issues. Analyze data related to regulatory compliance, rates, and tariffs to support decision-making, regulatory filings and reconciliation with financial reporting / accounting systems Calculate and document periodic updates to rates, schedules and riders Analyze the potential impact of and advise senior management of rate related regulatory changes on the company’s operations and financial performance Represent the company in regulatory proceedings, hearings, and meetings with regulatory agencies Conduct detailed analysis of proposed rate related regulatory policies and legislation, assessing and communicating their potential impact on the company Work with the billing department to establish billing procedures that comply with tariffed rates, schedules, riders and terms of service Monitor and analyze federal, state, and local rate related regulations that impact the natural gas utility industry Ensure the company’s compliance with all rates related regulatory requirements by managing, preparing and submitting necessary reports, filings, and documentation through continuous application of in-depth working knowledge of regulatory, ratemaking, accounting, financial, and legal concepts and standards unique to the natural gas utility industry, Develop and implement processes to maintain ongoing compliance with rate related regulatory changes Work with industry associations, regulators, and other stakeholders to influence regulatory policies in line with the company’s interests Develop and present policy recommendations to senior management and regulatory bodies Maintain accurate records of all regulatory activities, filings, and communications; report on regulatory matters to senior management as needed Work closely with internal departments on regulatory matters Provide regulatory guidance and support to other departments to ensure compliance with applicable regulations Engage with regulatory agencies, industry groups, and other external stakeholders to build and maintain positive relationships Serve as a point of contact for rate related regulatory inquiries and provide timely and accurate responses Participate in industry forums and conferences to stay informed of regulatory trends and best practicesMINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor’s degree in finance, business, economics, accounting or a related field. Desired: Master’s degree, CPA or equivalent experience is preferredMinimum experience required of the position
Minimum of five years of experience in regulatory accounting, rate analysis, accounting and finance related fields, preferably within the utility sector At least three years of supervisory experience in leading, developing and coaching teamsMinimum knowledge, skills and abilities preferred of the position
Strong knowledge of regulated utility tariffs, rate-making procedures and processes, and demonstrated capabilities in the required analytics/financial competencies Strong understanding of regulatory processes, utility ratemaking, revenue, cost of service and compliance requirements Demonstration of high-level competencies in accountability, collaboration, continuous learning and high performance in ambiguous situations Excellent analytical communication (written and oral), and presentation skills Experience interacting with senior management on regulatory, accounting, financial or strategic planning issues Ability to manage multiple priorities and work effectively in a fast-paced environment Proficiency in data analysis tools and regulatory software Experience in representing a company, as well as testifying on behalf of the company in regulatory proceedings is preferred Ability to manage occasional travel to regulatory hearings, meetings, and industry events Ability to work under tight deadlines and manage stress effectivelyAny certificates, licenses, etc. required for the position
Relevant certifications, such as CPA, preferredAbout Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
