We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departmentsQualifications:
Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skills Read LessRONT DESK POST:
MOTEL 6 - NORTH PORTLAND
1125 N Schmeer Rd
Portland, Or 97217
FULL TIME
*Greet guests upon arrival and departure*Handle guest check-ins and check-outs appropriately*Operate hotel switchboard, take calls and provide information, make reservations and handleguest needs.*Manage accurate accounting of all rooms*Answer queries regarding the hotel’s services, charges*Balance cash at the end of the shift and generate accounting reports for the benefit of the nextshift.***Requirements*Able to work under pressure and in a fast paced environment*Must be sales-minded*Highly responsible and reliable*Must have dependable transportation to and from work*Must be professional and courteous*Computer literate, ability to operate all Front desk equipment*Previous hotel knowledge preferred but will train the right person.*Must complete a Background check**MUST BE ABLE TO WORK SHIFTS 7am-3pm 3pm-11pm, 11pm- 7am**MUST BE FLEXABLE AND OPEN TO WORK ANY DAY OF THE WEEK INCLUDING HOLIDAY'SRequired education:
High school or equivalentRequired experience:Customer Service: 1 year.
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