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Dell Medical School
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  • Principal Solution Architect  

    - Austin
    General Notes The Office of Information Technology at the Dell Medical... Read More
    General Notes

    The Office of Information Technology at the Dell Medical School is looking for a Principal Solution Architect.

    Under the direction of the CTO, this position is a strategic leader for the technology department and the broader University of Texas Medical Center, anchored by the Dell Medical School organization, facilitating the overall solution architecture, design and implementation of platforms and capabilities to meet the needs of a new Academic Medical Center .

    Key to the role is the ability to translate vision into tangible roadmaps and drive subsequent action by building the right coalition across the institution . Assignments will run the spectrum of education, research, clinical, administrative, digital , IT transformation , and h ospital build , with the ability to effectively lead changes to accomplish both short-term and long-term objectives . Of special importance are the mul ti -year EHR, ERP, Digital and IT transformation programs, both individually and together.

    The Principal Solution Architect with work directly with the leadership and staff throughout the technology organization as well as with research and clinical leaders. Collaboration with UT Austin main campus IT, UT System, and other healthcare organizations across UT is a key part of this role . Occasional travel to UT locations can be expected .

    The right candidate is a continuous learner, has architecture and platform leadership experience from complex environments , and is accomplished in managing architecture activities across multiple large transformation programs. Independent stakeholder management and co a l i tion building is expected, enabled by great communication skills.

    Core architecture tradecraft deliverables, the creation of which the Principal Solution Architect will lead, include: Tangible architecture principles to be followed by the rest of the technology organization, associated escalation model for the (few) cases where agreement cannot be achieved on the ground in a project. Architecture and technology roadmap as the tangible embodiment of our platform milestone roadmap. Current and complete technology solution catalog (including all UT Medical Center sourced, main campus sourced and research team sourced solutions) Mapping and triaging all current technology solutions against our platform landscape, creating a roadmap for what to phase out and when. Informed triage of new technology requests, including vendor technology evaluations and platform strategy fit. Standards and templates for solution and integration architecture designs. Solution and integration architecture designs for the EHR, ERP , Digital and IT transformation initiatives. Solution architectures and technology designs to serve human health research needs across the institution. Security and privacy architecture for our overall platform landscape. Executive level presentation materials to story- tell roadmap and platform topic s.
    Rightsizing time and effort spent on various activities is necessary, keeping in mind our 5 - year timeframe for successfully completing multiple large interdependent technology and business transformations.

    Purpose

    The Principal Solution Architect will lead requirements development activities, drive technology portfolio cataloging and optimization , translate business requirements into technical solutions, deliver global and local solution designs for key initiatives , and provide architectural oversight of project execution .

    Responsibilities Deep understanding of leading technologies and how they work together. F luent in all aspects of technology used in healthcare with a demonstrated ability to assess multiple factors in formulating recommendations , factors such as usability, performance, reliability, cost effectiveness, cybersecurity, integration. Part of the core team defining the overall technology roadmap. Lead transition and transformation by d eveloping technical designs that meet the needs of the business , as well as usability, performance, cost, cybersecurity, and integration requirements . Regularly conducts research and evaluation of current technology trends and industry practices to inform strategy and works with Business Development on related opportunities . Ability to communicate technical information effectively with business, clinical, technical, and executive audiences . Ability to clearly articulate trade-offs and rationale for recommendations. Comfortable working with staff at all levels of the organization . Work style of collaboration balanced with the need to execute and complete priority work. Business-driven, people-focused, with exceptional influencing and storytelling skills; excellent organizational, multi-tasking, presentation, and time-management skills; strong verbal and written communication skills . Serves as a role model and mentor for staff . Takes accountability for individual and group responsibilities. Experienced in establishing credibility, obtaining buy-in and leading multidisciplinary teams to achieve the technical strategy working in a fast-paced and matrixed environment partnering with senior business leaders . Proven track record of delivering integrated solutions in complex environments with multiple delivery teams . Proven ability to lead teams, develop effective relationships, and drive change . Escalates appropriately. Ability to develop and foster strategic partnerships with technology vendors, startups, and industry leaders that will enable and accelerate the overall strategy. Data driven in decision making and continuous improvement of services . Strong analytic and problem-solving skills in area of responsibility. Sound business and financial acumen and understanding . Contributes to vendor management and contract negotiations in partnership with operational owners . Develop, implement, and monitor policies, procedures and standards in collaboration with other Technology and Risk Management leaders to ensure policies, procedures and standards are aligned and effective across the organization . Provides leadership in Business Continuity and Disaster Recovery planning. Other related duties as assigned. Required Qualifications

    Bachelor's degree in Computer Science , Engineering, Information Systems or a related field and 10 years of related experience including previous experience as a Principal Solution Architect , or similar architecture role. Leadership gravitas. Prior experience developing and developing and overseeing solution architecture and /or at-scale design for an enterprise . Broad knowledge of technology trends and robust technology industry understanding. Robust understanding of cyber threats, cohesive and effective mitigation strategies through architecture and design. Experience in vendor relationship management . Experience leading IT transformational initiatives in complex environments. Relevant education and experience may be substituted as appropriate.

    Preferred Qualifications

    Master's degree in related field. Experience in hospital, medical education, research, or related fields of healthcare. New facility technology-related technical design and implementation experience. Experience with developing and managing strategic partnerships.

    Salary Range

    OPEN

    Working Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Research Engineering Scientist Assistant  

    - Austin
    General Notes The Department of Pediatrics is looking for a Research E... Read More
    General Notes

    The Department of Pediatrics is looking for a Research Engineering Scientist Assistant. This is a one-year fixed term position, renewable based upon availability of funding, work performance, and progress toward research goals. This is grant funded position with an end date of 7/31/26 and renewable based upon availability of funding.

    Purpose

    To assist NIH-funded research project and to perform wet-lab experiments.

    Responsibilities

    Perform tissue culture including organoid culture and related molecular and biochemical analysis.

    Assist with mouse maintenance and experiments (colony management, embryo collection, genotyping).

    Miscellaneous work (including checking lab inventory and package management).

    Other related duties as assigned.

    Required Qualifications

    Bachelor's degree with some wet lab experience.

    Relevant education and experience may be substituted as appropriate.

    Salary Range

    $32,000+ depending on qualifications

    Working Conditions

    Uniforms and/or personal protection equipment (furnished)

    May work in extreme temperatures

    May work around chemical fumes

    May work around biohazards

    May work around chemicals

    Occasional weekend, overtime and evening work to meet deadlines

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisor

    Letter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Research Associate  

    - Austin
    General Notes Dell Medical School is seeking a Research Associate for... Read More
    General Notes

    Dell Medical School is seeking a Research Associate for Dr. Alan Groves Lab. The position is fixed term, limited duration.

    Purpose

    The research associate will be dedicated to driving recruitment for a study to be conducted in a high stress, challenging environment. This position will be directly involved in the recruitment, enrollment and retention of research participants for an intervention that will occur in a neonatal intensive care unit. Key responsibilities include recruiting, coordinating, scheduling, data collection related activities.

    Responsibilities

    Coordinate subject recruitment using a patient-centered approach to enrollment, according to study protocol.

    Facilitate data acquisition (collection activities) adhering to site policies and procedures.

    Preparation of abstracts and manuscripts, and presenting findings at national conferences

    Preparation and upkeep of IRB, SAT and other approvals

    Liaison with secondary recruitment site, SHARP, San Diego

    Required Qualifications

    Bachelor's degree and two years of experience.

    Clinical or Research experience working in a NICU setting

    Relevant education and experience may be substituted as appropriate.

    Preferred Qualifications

    More than two years of prior work experience in a hospital/clinical setting.

    Experience recruiting to clinical studies, especially in the pediatric population

    Experience with Cerner (Compass) EHR

    Experience with RedCap data management

    Experience collating data from clinical studies

    Salary Range

    $25,000 + depending on qualifications

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisor

    Letter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Research Associate III  

    - Austin
    PURPOSE The Research Associate III independently designs and conducts... Read More
    PURPOSE

    The Research Associate III independently designs and conducts complex research projects, analyzes and presents data, and supervises junior research staff. The Research Associate III is responsible for developing research protocols, performing literature searches, preparing grant applications, and contributing to research publications. This position is located within the Department of Women's Health and i s is a grant funded position with an end date of 02/1/2026, renewable based upon availability of funding, work performance, and progress toward research goals.

    RESPONSIBILITIES Conduct Research Experiments Design and perform laboratory experiments independently.Collect and analyze data using various scientific techniques.Maintain accurate records of experimental procedures and results. Data Analysis Analyze research data using statistical software and tools.Submit project results to management by compiling data and preparing comprehensive reports.Research and demonstrate new methods of data analysis.Interpret results and prepare reports for review by senior researchers.Assist with manuscripts and publications by drafting sections, reviewing content, and ensuring adherence to publication guidelines. Protocol Development Develop and optimize research protocols.Review and update standard operating procedures (SOPs) as needed.Assist with IRB submission and management by preparing necessary documentation, coordinating with IRB representatives, and ensuring timely submission and approval.Identify and resolve experimental errors to enhance and refine protocols.Devise innovative solutions to experimental challenges, including the development and dissemination of new protocols for related work. Laboratory Maintenance Maintain and calibrate laboratory equipment.Ensure the laboratory is clean, organized, and stocked with necessary supplies.Follow safety protocols and procedures.Evaluate laboratory procedures and conduct self-assessments, compiling detailed reports. Collaboration and Communication Work closely with other research staff to coordinate experiments and share findings.Participate in team meetings and provide updates on research progress.Communicate effectively with external collaborators and stakeholders. Grant Writing and Management Prepare grant applications, contracts, and related budget recommendations.Manage operational, financial, and personnel functions of designated projects.

    REQUIRED QUALIFICATIONS Bachelors degree in a relevant field such as Biology, Chemistry, or Biochemistry.5 years of relevant laboratory experience.

    Relevant education and experience may be substituted as appropriate.

    PREFERRED QUALIFICATIONS Master's degree in a relevant field.7 years of relevant laboratory experience, including experience with specific techniques used in the research area.Certification as a Clinical Research Associate (CRA) from the Association of Clinical Research Professionals (ACRP) or similar certification.

    SALARY RANGE

    $52,000 + depending on qualifications

    WORKING ENVIRONMENT/EQUIPMENT Standard office equipmentRepetitive use of a keyboard

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Research Engineering/Scientist Assistant  

    - Austin
    General Notes The Department of Pediatrics at the Dell Medical School... Read More
    General Notes

    The Department of Pediatrics at the Dell Medical School is looking for Research Engineering/Scientist Assistant. Employment is based on continuation of grant funding.

    Purpose

    This is a lab staff position to support the Ekker program and to further develop our gene editing research efforts.

    Responsibilities

    Collaboration and Communication: Collaborate effectively with other members of the research team, actively participating in lab meetings and discussions. Present research progress and findings in regular lab meetings and potentially at scientific conferences.

    Data Collection and Analysis: Accurately record experimental data and assist in data analysis using various software tools and statistical methods. Collaborate with other Ekker lab researchers including students to interpret and present findings effectively.

    Lab and Equipment Maintenance: Ensure proper maintenance and calibration of laboratory equipment and instruments and assist with inventory management of laboratory supplies.

    Laboratory Experiments: Perform a range of experimental molecular, gene editing and genomics techniques and procedures related to mitochondrial biology and metabolism. This includes but is not limited to tissue sample preparation, cell culture, molecular biology assays, and microscopy. Support the maintenance of zebrafish strains.

    Other related duties as assigned.

    Required Qualifications

    Bachelor's degree in a scientific, engineering or technical field or a graduate of the ACC biotechnology program Associate of Applied Science Degree. Relevant education and experience may be substituted as appropriate.

    Preferred Qualifications

    Prior experience with cell culture especially iPSCs or ES cells.

    Salary Range

    $35,000+ depending on qualifications

    Working Conditions

    May work around standard office conditions.

    Repetitive use of a keyboard at a workstation.

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisor

    Letter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Senior Finance Business Parter, Facilities  

    - Austin
    PURPOSE The Senior Finance Business Partner - Facilities Management (S... Read More
    PURPOSE

    The Senior Finance Business Partner - Facilities Management (SFBP-FM) provides strategic financial leadership and operational support to the healthcare system, ensuring alignment of financial strategies with organizational and facilities goals. This role oversees essential financial functions, including planning, budgeting, forecasting, reporting, and performance analysis, while driving informed decision-making across the enterprise. Embedded within the Dell Med Facilities Team, the SFBP-FM maintains a robust strategic, operational, and tactical partnership with the Chief Facilities Officer and reports directly to the Director of Clinical Finance. The position collaborates closely with senior management, clinical leaders, and administrative teams to optimize physical space, infrastructure, and capital projects, ensuring financial stewardship and operational excellence.

    RESPONSIBILITIES Strategic Financial Planning Develops and implements long-term financial strategies aligned with organizational and facilities goals.Provides financial insights to support strategic decision-making related to space utilization, infrastructure, and capital projects.Partners with leadership to ensure financial plans support operational and facility objectives. Budgeting & Forecasting Leads the annual budgeting process for facilities operations and capital projects.Prepares and maintains rolling forecasts to reflect changing business and infrastructure needs.Monitors budget performance and recommends corrective actions as needed. Financial Reporting & Data Analysis Oversees the preparation and distribution of accurate and timely financial and operational reports.Extracts, analyzes, and reports on data from various sources to identify trends and insights related to facility performance, costs, and utilization.Ensures compliance with internal policies and external regulatory requirements.Presents financial and operational data to senior leadership and stakeholders. Performance Analysis & Process Improvement Conducts comprehensive financial and operational analyses to identify trends, risks, and opportunities.Recommends cost optimization, revenue enhancement, and operational efficiency strategies.Applies lean principles to improve effectiveness and reduce waste in facility operations. Operational & Project Support Assists the Chief Facilities Officer, Executive Director for Facilities Management, and Operations & Maintenance Director in formulating maintenance and repair schedules, and asset management strategies from a financial planning, programming, budgeting, and execution perspective.Participates in and/or leads cross-functional teams on projects related to facility maintenance, improvements, and new construction.Manages computerized maintenance management systems (CMMS) and ensures facility goals align with business objectives. Collaboration & Advisory Serves as a trusted financial advisor to senior leaders and department heads.Facilitates cross-functional discussions to drive financial and operational performance.Provides training and guidance on financial tools, processes, and best practices.Creates and tracks performance metrics, generates reports, and provides visual representations of data to stakeholders.Provides training and support on financial processes and tools.

    REQUIRED QUALIFICATIONS Bachelor's degree in Finance, Accounting, or related field.7 years of progressive, professional finance, accounting, or consulting experience with broad knowledge of budgeting, forecasting, and financial analysis.

    PREFERRED QUALIFICATIONS Master's degree in Business Administration or related field.Experience working with Workday Financials.Certified Public Accountant (CPA)Certified Management Accountant (CMA)Certified Facility Manager (CFM)5 years of experience working in a financial role at an Academic Health institution.5 years of experience working in business operationFacilities Management experienceStrong analytical skills with proficiency in data analysis and reporting tools (e.g., Microsoft Excel, Power BI, Tableau). Familiarity with CMMS software (e.g., Archibus, Maximo, UT Works) is desired. Knowledge of project management principles and tools. Strong communication skills to collaborate with various teams, including UT Campus Operations, Contractors, Vendors, etc., and present findings. Experience/exposure in facilities management, including maintenance, operations, and space management. Experience/exposure in contracts, contracting, purchasing, accounts payable/receivable, real estate actions, credit card program management and Human Resources (recruiting and hiring).

    SALARY RANGE

    $107,055 + depending on qualifications

    Working Environment and Equipment Standard office equipmentRepetitive use of a keyboardRequires occasional travel to local, state, and national meetings.May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Application Analyst - Epic Ambulatory/Bones  

    - Austin
    The Office of Information Technology at the Dell Medical School is see... Read More

    The Office of Information Technology at the Dell Medical School is seeking an

    Epic Analyst - Ambulatory/Bones Analyst.

    Purpose

    This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Bones) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory/Bones Analyst demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems.

    Responsibilities

    Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.

    Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.

    Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.

    Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.

    Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.

    Marginal or Periodic Functions:

    Assists with other Epic modules as needed.

    Provides backup support during peak times or staff shortages.

    Participates in special projects and initiatives.

    Performs related duties as required.

    Knowledge, Skills & Abilities

    Technical Learning

    Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge.

    Stays updated with the latest Epic Ambulatory features.

    Actively seeks out training opportunities.

    Applies new knowledge to improve system performance.

    Problem Solving

    Uses rigorous logic and methods to solve difficult problems with effective solutions.

    Diagnoses and resolves complex application issues.

    Develops innovative solutions to improve user experience.

    Collaborates with teams to address system challenges.

    Customer Focus

    Is dedicated to meeting the expectations and requirements of internal and external customers.

    Provides excellent support to clinical staff.

    Understands and anticipates user needs.

    Ensures user satisfaction with application performance.

    Collaboration

    Works effectively and cooperatively with others; establishes and maintains good working relationships.

    Collaborates with IT and clinical teams.

    Shares knowledge and best practices.

    Participates in team meetings and projects.

    Attention to Detail

    Thoroughly reviews work for accuracy and completeness.

    Ensures configurations are precise and accurate.

    Reviews documentation for completeness.

    Monitors system performance for issues.

    Required Qualifications

    E pic Ambulatory Certification.

    Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field.

    Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems.

    Relevant education and experience may be substituted as appropriate.

    Preferred Qualifications

    Project Management Professional (PMP) Certification

    Master's degree in Information Technology, Computer Science, or a related field.

    Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience.

    Salary Range

    OPEN

    Working Conditions

    Standard office equipment

    Repetitive use of a keyboard

    May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisor

    Letter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • Quality Systems Analyst  

    - Austin
    Purpose UT Health Austin at Dell Medical School is seeking a Quality S... Read More
    Purpose

    UT Health Austin at Dell Medical School is seeking a Quality Systems Analyst. This position is responsible for evaluating and enhancing systems and processes that support the clinical enterprise, including quality, risk, patient experience, and patient safety within the healthcare organization. Reporting to the Associate Director of Clinical Quality, this role collaborates closely with IT, clinical and quality staff, and administrative teams to ensure compliance with industry standards and regulatory requirements with the overall goal of delivering high-quality care.

    Responsibilities System Performance and Analysis Analyze existing systems to ensure they meet required standards.Analyze organizational needs for quality systems integration and interfaces with existing (i.e. REDCap) and forthcoming systems (i.e. Epic).Develop system reporting capability in collaboration with stakeholders.Conduct regular audits and reviews to identify areas for improvement.Develop and implement testing methodologies and quality control procedures.Develop a deep understanding of quality systems and their functionality.Lead or participate in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships.Apply a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommend improvements.Research and analyze operational procedures and methods and recommend changes for improvement in efficiency and effectiveness. Compliance and Documentation Ensure all processes comply with industry and company standards.Prepares and presents reports on system performance to management. Training and Support Identify training needs and organize training sessions for staff.Provide consultancy support to staff members in the evaluation of new systems.Assists in mentoring team members on new processes and systems. Problem Resolution Identify and resolve system problems in a timely manner.Documents system bugs and collaborates with the development team to fix issues.Conducts root cause analysis to prevent future occurrences.

    Marginal or Periodic Functions Conduct special projects assigned by leadership.Stay updated on industry trends and best practices in quality systems analysis.Assists in the development of new quality assurance tools and techniques.

    Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field.3+ years of experience in information technology systems analysis, project management, and/or product management. A portion of that experience should include managing and supporting technologies in an Academic Medical Center. Experience with desktop technologies, business applications, operational process improvements, cloud applications, productivity tools, knowledge management solutions, self-service and custom-developed solutions. Applicants should have experience with IT requirements, architecture, design, configuration, build, licenses and identity management, data migrations, integrations, testing, training, and all related communications and change management.

    Preferred Qualifications Master's degree in a related field.3 years of experience in quality systems analysis or project management within a healthcare setting.Project Management Professional (PMP) or equivalent certification.ITIL, Agile, or other relevant certifications in IT service management and project management.Industry standard and application specific certifications (Microsoft, ServiceNow, Adobe, Jira).

    Salary Range

    $72,000+ depending on qualifications

    Working Conditions Standard office equipmentRepetitive use of a keyboard

    Required Materials Resume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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  • General Notes The Office of Information Technology at the Dell Medical... Read More

    General Notes

    The Office of Information Technology at the Dell Medical School is seeking an

    Epic Analyst - Ambulatory / Kaleidoscope.

    Purpose

    This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Kaleidoscope) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory / Kaleidoscope demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems.

    Responsibilities

    Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.

    Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.

    Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.

    Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.

    Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.

    Marginal or Periodic Functions:

    Assists with other Epic modules as needed.

    Provides backup support during peak times or staff shortages.

    Participates in special projects and initiatives.

    Performs related duties as required.

    Knowledge, Skills & Abilities

    Technical Learning

    Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge.

    Stays updated with the latest Epic Ambulatory features.

    Actively seeks out training opportunities.

    Applies new knowledge to improve system performance.

    Problem Solving

    Uses rigorous logic and methods to solve difficult problems with effective solutions.

    Diagnoses and resolves complex application issues.

    Develops innovative solutions to improve user experience.

    Collaborates with teams to address system challenges.

    Customer Focus

    Is dedicated to meeting the expectations and requirements of internal and external customers.

    Provides excellent support to clinical staff.

    Understands and anticipates user needs.

    Ensures user satisfaction with application performance.

    Collaboration

    Works effectively and cooperatively with others; establishes and maintains good working relationships.

    Collaborates with IT and clinical teams.

    Shares knowledge and best practices.

    Participates in team meetings and projects.

    Attention to Detail

    Thoroughly reviews work for accuracy and completeness.

    Ensures configurations are precise and accurate.

    Reviews documentation for completeness.

    Monitors system performance for issues.

    Required Qualifications

    E pic Ambulatory Certification.

    Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field.

    Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems.

    Relevant education and experience may be substituted as appropriate.

    Preferred Qualifications

    Project Management Professional (PMP) Certification.

    Master's degree in Information Technology, Computer Science, or a related field.

    Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience.

    Salary Range

    OPEN

    Working Conditions

    Standard office equipment

    Repetitive use of a keyboard

    May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisor

    Letter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

    Read Less
  • Application Analyst - Epic Prelude/Cadence  

    - Austin
    General Notes The Office of Information Technology at the Dell Medical... Read More
    General Notes

    The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Prelude/Cadence.

    Purpose

    This position serves as the subject matter expert and technical contact for their focus application areas (Cadence and Prelude) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Prelude/Cadence demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems.

    Responsibilities

    Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.

    Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.

    Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.

    Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.

    Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.

    Marginal or Periodic Functions

    Assists with other Epic modules as needed.

    Provides backup support during peak times or staff shortages.

    Participates in special projects and initiatives.

    Performs related duties as required.

    Knowledge, Skills & Abilities

    Technical Learning

    Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge.

    Stays updated with the latest Epic Ambulatory features.

    Actively seeks out training opportunities.

    Applies new knowledge to improve system performance.

    Problem Solving

    Uses rigorous logic and methods to solve difficult problems with effective solutions.

    Diagnoses and resolves complex application issues.

    Develops innovative solutions to improve user experience.

    Collaborates with teams to address system challenges.

    Customer Focus

    Is dedicated to meeting the expectations and requirements of internal and external customers.

    Provides excellent support to clinical staff.

    Understands and anticipates user needs.

    Ensures user satisfaction with application performance.

    Collaboration

    Works effectively and cooperatively with others; establishes and maintains good working relationships.

    Collaborates with IT and clinical teams.

    Shares knowledge and best practices.

    Participates in team meetings and projects.

    Attention to Detail

    Thoroughly reviews work for accuracy and completeness.

    Ensures configurations are precise and accurate.

    Reviews documentation for completeness.

    Monitors system performance for issues.

    Required Qualifications

    Active Epic Certification or Accreditation (considered) in relevant Core application. Must maintain current certification for primary EHR module(s) as a condition of employment.

    Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in a related field of Information Technology or Computer Science or five years of professional experience supporting clinical, ancillary, or business environments.

    Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization

    Two years' experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.

    Related professional experience supporting clinical, ancillary, or business environments

    Strong knowledge of clinical information systems, clinical informatics, data management and administration.

    Relevant education and experience may be substituted as appropriate.

    Preferred Qualifications

    ITIL Foundation certification. Associated Certification or Accreditation in Epic Cadence, Epic Prelude and Epic Decision Tree.

    5-7 years previous clinical information systems experience.

    Demonstrated experience as a major participant in an EHR configuration.

    Experience with online scheduling design and implementation.

    Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, and performance.

    Salary Range

    OPEN

    Working Conditions

    Standard office equipment

    Repetitive use of a keyboard

    May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

    Required Materials

    Resume/CV

    3 work references with their contact information; at least one reference should be from a supervisor

    Letter of interest

    Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

    Read Less

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