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DCI Donor Services
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  • Job DescriptionJob DescriptionCome work with DCIDS (Sierra Donor Servi... Read More
    Job DescriptionJob Description

    Come work with DCIDS (Sierra Donor Services and Tennessee Donor Services) without having to relocate!


    SUMMARY FUNCTION: Works with donor families, donor hospital personnel, and transplant hospital personnel to facilitate efficient recovery of organs for transplantation. Manages donor patients in accordance with established policy and protocols, in addition to consultation with Medical Director and leadership. Utilizes critical thinking skills to manage all aspects of donor case management. Must be able to withstand extended work hours and extensive on-call duties. Must have reliable personal transportation and be able to travel in small aircraft. Assists with hospital development duties, professional, public and outreach educational projects. Services are provided to all DCIDS OPOs (SDS and TDS). As a member of the Float Pool team, call locations will vary based on staffing needs and donation activity.

    MAJOR DUTIES AND RESPONSIBILITIES:


    Provides extensive on-call recovery services across all DCIDS OPOs to meet the needs of donor patients, donor families, hospital personnel, and transplant centers. Responds to referral calls by phone or in person as required. Functions as resource to hospital personnel and physicians regarding patient management and brain death determination.


    Evaluates and determines patient suitability for donation. Assumes primary responsibility for management of donor patients to optimize the number of organs available for transplant by using established donor management guideline protocols, consulting with hospital nursing, physician staff, Medical Director, and leadership.


    Follows all state and hospital policies to ensure potential donors are declared according to legal and medical standards.


    Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery.


    Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies.


    Supports donor families, conducts medical and social history interviews, provides informed consent, and assists donor families as needed.


    Has an understanding of electronic medical records and demonstrates an ability to complete all documentation in DCIDS electronic medical record. Adheres to established AOPO, UNOS and company guidelines regarding documentation.


    Collaborates with Hospital Development to prepare and present educational resources to hospital personnel and physicians. Works with selected hospitals to assess the highest donor potential. Conducts hospital rounds to increase OPO visibility, donor and referral follow-up, correspondence with donor hospitals and donation education. Offers feedback mechanism regarding post-referral and recovery initiatives with hospital staff and assists with implementation of hospital strategic plans.


    In addition to call expectations, coordinators are required to complete assigned professional responsibilities and assist with projects and other duties as assigned.


    PHYSICAL TRAITS: Must be able to drive to on-call assignments and to/from donor hospitals. Listens and talks to donor families, hospital personnel and physicians. Communicates with new employees and observes performance. Must be able to work in all hospital environments, including the operating room and the ICU. Work with laboratory specimens. Visually assesses donors. Read/write charts, reports, records, and verbally presents a variety of information. Walks, stands and lifts/carries containers (up to 70 lbs.).

    QUALIFICATIONS:

    Education:

    RN/PA/RT/Paramedic or related health care degree preferred.

    Experience:

    Two to three years of experience as an OPO clinical coordinator with similar responsibilities outlined in job description.

    Licenses/

    Certifications:

    Certified Procurement Transplant Coordinator (CPTC) preferred. Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business.

    Computer Skills:

    Working knowledge of computers and basic data entry skills required.

    DCIDS is an EOE/AA employer – M/F/Vet/Disability


    Read Less
  • Hospital Development Coordinator - Nashville  

    - Davidson County
    DCI Donor Services Tennessee Donor Services (TDS) is looking for a dyn... Read More
    DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Nashville. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential. Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives. Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization. Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation. Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives. Documents all interactions with medical facilities. Performs other duties as assigned. The ideal candidate will have: A bachelor's degree in healthcare administration, public health, or related field. 2 years marketing experience, preferably within the medical or donation industry and/or related experience required. Understanding of the healthcare system and hospital operations. CPTC preferred. Working knowledge of computers and Microsoft Office applications. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. PI3b20acb8991e-37476-40451052 Read Less
  • DCI Donor Services Tennessee Donor Services (TDS) is looking for a dyn... Read More
    DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are seeking a Surgical Recovery Coo rdinator - Team Lead for the Nashville region. This role is responsible for the oversight of surgical related activities related to the allocation, distribution, surgical removal, and preservation of organs recovered for research and/or transplantation. The Surgical Recovery Coordinator team lead coordinates the call schedule and provides oversight for all aspects of orientation and ongoing training of staff regarding preservation for our Nashville and Jackson areas. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee– and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with company policy, UNOS policy. Works to remedy pump perfusion difficulties or challenges with the department manager. Coordinates the call schedule to ensure adequate coverage is provided for designated service area (DSA). Performs extensive on-call responsibilities to assist with the activities related to the donor recovery. Primary on-call responsibilities will occur in assigned region or office where employed. Increased donor activity, staffing shortages, etc. will require assuming on-call responsibilities outside the primary area. Coordinates and assists in the surgical recovery, preservation, packaging, and delivery of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators, research facilities or coroner's offices in compliance with company policy, and UNOS requirements. Serves as a resource for the organization handling education, in-services, and assisting with reviewing staff job competencies. Provides oversight for all aspects of orientation and ongoing training of staff responsible for preservation duties. Collaborates with Hospital Development to provide in-services at donor hospitals related to surgical organ recovery. Assists with quality processes such as investigations, root cause analysis, process improvement, and PDSAs related to preservation. Participate in internal and external committees to improve organ utilization. May first assist on any surgical recovery cases as needed. Coordinate and assists with fly outs. Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with company policy, UNOS policy. Receives import organ offers and facilitates communication of information between host donor program and local transplant program (if applicable). Coordinates and assists with travel arrangements for transplant teams, organs for transplant and/or research, and specimens to laboratories, as appropriate, in accordance with company policy, UNOS policy, and ME office. Responsible for the materials management oversight of all related clinical supplies necessary for the organ recovery process. Maintains sterile supplies and donor equipment bags. Maintains the organ clinical supply room as appropriate. Handles and maintain supplies per OSHA standards and company policy. Maintains the constant state of readiness (clean and orderly). Responsible for data collection, analysis and reporting as needed for regulatory compliance in adherence to company policy, and UNOS standards regarding documentation. Assists with assigned projects and performs other duties related to the clinical, hospital services, and public education activities of the company. Assists with organ specific research projects. Responsible for regular review of relevant clinical policies and protocols to ensure current practice and compliance with regulatory requirements. Performs other duties as assigned. The ideal candidate will have: High school diploma or equivalent. Bachelor's degree in a related field preferred. Three years OPO experience required in an organ recovery or preservation role. Certified Scrub Tech, EMT, or RN/LVN preferred Valid driver license required and ability to pass MVR underwriting requirements. Working knowledge of computers and Microsoft Office applications and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. PI9aa45b9a055d-37476-40274463 Read Less
  • DCI Donor Services Tennessee Donor Services (TDS) is looking for a dyn... Read More
    DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Hospital Development Coordinator to join our team in Knoxville . This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements strategic plans for hospitals to maximize organ/tissue donation potential. Engages with physicians, nurses, and coroner/medical examiner staff to facilitate organ/tissue donation and champions process improvement initiatives. Serves as a liaison to hospital staff during the donation process, ensuring effective communication between the hospital, the donor's family, and the organization. Develops and presents regular education to hospital staff on the benefits of and process for organ/tissue donation. Conducts data analysis and marketing initiatives to maximize potential in an effort to save and improve more lives. Documents all interactions with medical facilities. Performs other duties as assigned. The ideal candidate will have: A bachelor's degree in healthcare administration, public health, or related field. 2 years marketing experience, preferably within the medical or donation industry and/or related experience required. Understanding of the healthcare system and hospital operations. CPTC preferred. Working knowledge of computers and Microsoft Office applications. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. PI12af9f040a54-37476-40449872 Read Less
  • DCI Donor Services Sierra Donor Services - New Mexico (SDS) is looking... Read More
    DCI Donor Services Sierra Donor Services - New Mexico (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Inhouse Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. SUMMARY FUNCTION: The In-house Organ Recovery Coordinator is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. The In-house Organ Recovery Coordinator works with potential donor families, hospital personnel and transplant hospitals to facilitate efficient recovery of organs and tissues for transplantation. Extensive on-call services and flexibility are required. Significant daily presence in assigned hospital is required. This position collaborates with the medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation. This position assists with public education and outreach projects. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Performs daily responsibilities to meet the needs of potential donors, donors, donor families, potential donor families, hospital personnel, physicians, and the OPO. Provides rapid on-site response to referrals. Primary responsibilities will occur in the assigned facility where employed. Increased donor activity, staffing shortages, etc. will require assuming responsibilities outside the primary area. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation. Participates in decision-making programs and committees in the hospital that have an influence on organ donation, promoting donation and seeking opportunities for further collaboration. Facilitates the donation process. Maintains high visibility by conducting rounds to all critical care units with medical teams and functioning as the designated resource within the hospital for all issues related to organ donation. Provides donor and referral follow-up to appropriate hospital staff one-on-one or by post-recovery conferences. In partnership with the In-House Donation Specialist (when applicable), develops, provides and evaluates in-house training and in-service educational programs on all aspects of the donation process for hospital staff. Also, collects and reports donation outcome data to various levels of clinical and administrative hospital staff. Documents hospital activities, updates hospital plans, goals, and critical issues in a timely manner on a regular basis. Performs other duties as assigned. PHYSICAL TRAITS: Talks and listens to donor families, hospital personnel, and physicians. Visually assesses donors. Reads charts and documents information. Walks, stands, and sits. Lifts and carries containers up to 70 lbs. Drives to and from donor hospitals. Must be able to stand for more than eight hours a day. Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities. Must have a valid driver's license and ready access to reliable transportation. QUALIFICATIONS: Education Required: RN/PA or related health care degree or licensure. Or OPO experience commensurate with job requirements. Experience: Minimum one to two years experience as a Donation Coordinator or Organ Recovery Coordinator. Licenses/Certifications: Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business. Computer Skills: Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. Compensation details: 54000-67000 Yearly Salary PId0f613ab1aa2-37476-40755237 Read Less
  • Hospital Development Coordinator  

    - Bernalillo County
    DCI Donor Services Sierra Donor Services - New Mexico (SDS) is looking... Read More
    DCI Donor Services Sierra Donor Services - New Mexico (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! New Mexico Donor Services is seeking a Hospital Development Coordinator to join our team in Albuquerque. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives! COMPANY OVERVIEW AND MISSION Sierra Donor Services - New Mexico is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio. Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling. Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps. Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators. Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals. Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice. Design curriculum for and conduct professional education programs. Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes. Develop and conduct accredited educational programs for healthcare professionals. Customize professional education materials for one on one presentations/discussions, large and small audience educational forums. Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles. Maintains accurate and timely documentation of all hospital development activities. Performs other duties as assigned. PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals. QUALIFICATIONS: Education Required: BA or BS in Business, Education, Public Health, or Health care related field. Experience: Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO. Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable. Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators. Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care. Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators. Excellent communication (verbal and written), interpersonal, and presentation skills. Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. Compensation details: 54000-67000 Yearly Salary PI6f7ad7cdf4bc-37476-40858187 Read Less
  • AND MISSION New Mexico Donor Services is a designated organ procuremen... Read More
    AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff. Coordinates organ placement and allocation with transplant programs and surgeons. Coordinates and assists in the surgical recovery of organs and peri-operative management – including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment. Provides support to donor families and conducts medial/social history interviews. Updates donor information into electronic medical record. Other duties as assigned. This position requires minimum availability of 15 days of call per month. Incentives are available for additional availability. The ideal candidate will have: Two plus years prior experience in a critical care setting. Ability to exercise independent judgement and multitask. Exceptional teamwork, interpersonal, communication, and conflict management skills. Registered Nursing (RN) License Valid Driver's License with the ability to pass MVR underwriting requirements The ability to creatively approach marketing and outreach. This role requires flexibility, including availability for day and night shifts, weekends, and some holidays, based on organizational needs. Coordinators should be prepared to adjust their schedules to meet the demands of the role, ensuring 24/7 donor management and patient care. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly Cell Phone Stipend Meal Per Diems when actively on cases New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. PI6ce6ab31ac34-30492-40754519 Read Less
  • Tissue SOC  

    - Davidson County
    AND MISSION Tennessee Donor Services is a designated organ procurement... Read More
    AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Screens tissue donor referrals and consented donors to ensure medical/regulatory suitability. Reviews medical/social history of donors to establish donor eligibility. Works with coroner/medical examiner to obtain release for donation. Coordinates donor logistics. Provides onsite support for recovery activities. Other duties as assigned. Schedule This position will work 12-hour night shifts – and will work 3 shifts one week and 4 shifts the next week. The ideal candidate will have: 7 – 10 years of experience in Tissue Recovery CTBS certification (or ability to gain certification within 12 months) Demonstrated self motivator Valid Driver's License with the ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Cell phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. PI6651f1694eb6-30492-40882543 Read Less
  • On-Site Medical Call-Center Specialist  

    - Nashville
    Job DescriptionJob DescriptionDCI Donor Services (DCIDS) is looking fo... Read More
    Job DescriptionJob Description

    DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families.

    COMPANY OVERVIEW AND MISSION

    For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

    DCI Donor Services operates as organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

    Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

    With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

    *This is not a fully remote position. This position is located in Nashville, TN.

    This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift.


    Key responsibilities this position will perform include:

    Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel.Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned.

    The ideal candidate will have:

    A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification1+ years in a health-care related position including use of medical terminology.CTBS, RN, or LPN desired.Working knowledge of computers and Microsoft Office applications.Ability to exercise independent judgement and multitask.Exceptional teamwork, communication, and conflict management skills.Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills.


    We offer a competitive compensation package including:

    Up to 184 hours of PTO your first yearUp to 72 hours of Sick Time your first yearTwo Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage403(b) plan with matching contributionCompany provided term life, AD&D, and long-term disability insuranceWellness Program Supplemental insurance benefits such as accident coverage and short-term disabilityDiscounts on home/auto/renter/pet insuranceCell phone discounts through Verizon

    **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

    You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

    DCIDS is an EOE/AA employer – M/F/Vet/Disability.

    Read Less
  • Senior Director of Clinical Operations  

    - Nashville
    Job DescriptionJob DescriptionDCI Donor Services is looking for a dyna... Read More
    Job DescriptionJob Description

    DCI Donor Services is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Senior Director of Clinical Operations to oversee all clinical operations – including donor authorization, donor management, organ recovery, logistics, and organ utilization. This role is critical to providing leadership and guidance to all clinical teams. The Senior Director of Clinical Operations will align daily activities with our strategic and operational goals to maximize donation. Extensive on-call duties and travel will be required. This is a great opportunity to serve as a lifeline to those on the transplant waiting list!

    COMPANY OVERVIEW AND MISSION

    For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

    DCI Donor Services operates organ procurement/tissue recovery organizations in the states of New Mexico, California, Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

    Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

    We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

    Key responsibilities this position will perform include:

    Achieves strategic objectives through monitoring and analyzing data to maximize organ donation and identify trends and areas for improvement. Formulates plan and collaborates with clinical teams, hospital partners, and medical staff.Oversees clinical operations for the organization in accordance with company policies, CMS regulations, and UNOS/OSHA guidelines.Works with operational leaders to forecast staffing needs to projected donor events. Ensures the recruitment and training of the clinical department to ensure core competency. Partners with Training/Education Department to assess needs and competencies of the clinical department. Directs coordination of clinical affinity groups to ensure the clinical staff are current on company policies and emerging trends within the industry.Partners with both Clinical leadership and HR leadership to complete annual performance evaluations of all staff. Provides routine coaching and feedback to employees. Continues to develop bench strength.Oversee the overall operational, budgetary, and financial responsibilities of the department. Analyzes variances and works to actively reduce costs.Works in collaboration with the Medical Director to continually review and enhance clinical evaluation, donor management, organ allocation, and organ recovery practices for the purpose of identifying and resolving clinical process and performance issues.Analyzes data to forecast current & future departmental needs of the department. Develops, interprets, and analyzes data relating to the nature and volume of clinical activity. Data reviewed may include referrals, determining eligibility, introduction and approach issues, consent and conversion rates, clinical donor management, and organ allocation and transplantation yield.Coordinate periodic onsite meetings with transplant centers and hospital partners.Works with other department directors to facilitate communication between departments and encourages clinical staff to support and participate in initiatives of the organization. Works with all Department Leaders to facilitate communication, encourage support, and ensure quality processes throughout the organization.Facilitates interaction with senior management, Medical Advisory Committee and Medical Directors to provide input from clinical perspective regarding organizational goals and policy / procedures.Participates in internal and external committees to represent the clinical services department and the organization.Additional duties as assigned

    The ideal candidate will have:

    5+ years’ OPO clinical management experience required. Bachelor’s degree in Health AdministrationRegistered Nurse (RN) licenseValid Driver’s License with ability to pass MVR underwriting requirements**New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.** Read Less

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