Job DescriptionJob DescriptionAs the Outdoor Dining General Manager, you will be responsible for overseeing all aspects of food and beverage service within the pool area and outdoor restaurant outlet. Your role involves crafting an exceptional and diverse menu, leading a skilled team of professionals, and ensuring a seamless service experience to deliver world-class dining for our guests. You will be accountable for maintaining high standards of quality, service, and profitability, while also promoting business initiatives, reducing employee turnover, and achieving budgeted productivity goals. With a focus on culinary excellence, strong leadership, and guest satisfaction, you will play a crucial role in enhancing the overall success and reputation of the resort.Qualifications & RequirementsEducation & ExperienceBachelor’s degree in a relevant field or equivalent experience in Food & Beverage operations.Minimum of 4 years of prior experience in Food & Beverage management, preferably within a luxury setting.Food Handler’s Certificate for managers is required.Proficiency with Microsoft Office software.High school diploma is required.Bilingual in English and Spanish (verbal and written communication).Knowledge of F&B preparation techniques, health regulations, and liquor laws.Skills & CompetenciesStrong knowledge of food and beverage operations, menu planning, and presentation.Excellent communication skills to effectively engage with guests, team members, and external contacts.Proven ability to optimize staffing efficiency and control labor costs.Strong leadership skills to guide, mentor, and develop a positive, motivated team.Exceptional organizational abilities to work under pressure and meet deadlines.Excellent interpersonal skills for working with guests, team members, and stakeholders.Knowledge of local competition and industry trends.Ability to ensure restaurants are consistently prepared for service, maintaining cleanliness, organization, and proper staffing.Flexibility to work various shifts, including nights and weekends, to meet operational needs.Ability to thrive in a fast-paced environment.Physical RequirementsAbility to stand for extended periods.Capability to work through long shifts.Comfort working in a loud, crowded setting.Ability to work outdoors in all weather conditions (heat, sun, rain, wind, and cold).Medium physical work required, including lifting, carrying, pushing, or pulling up to 50 pounds occasionally or 20 pounds frequently.General RequirementsMust be able to communicate effectively, both verbally and in writing, with employees and guests in a courteous and service-oriented manner.Ability to listen, understand, and address concerns raised by staff and guests.Strong multitasking skills and the ability to prioritize tasks to meet deadlines.Friendly, approachable, and professional demeanor with all guests and employees.Active participation in hotel meetings and training programs.Available for Manager on Duty (M.O.D.) shifts as required.Regular attendance in compliance with departmental standards.Adherence to grooming standards and wearing of nametags.Ensuring safe and efficient hotel operations, in compliance with department policies.Ability to identify issues and implement solutions for improved productivity.Promote a consistent and innovative beverage operation across the resort’s bars.Must maintain confidentiality when handling sensitive information.Willingness to perform other duties as assigned by management.Consistently maintain a warm and welcoming attitude.Key ResponsibilitiesCore Duties:Oversee all daily operations of the outdoor dining outlet, ensuring smooth food and beverage service.Collaborate with staff to ensure operational standards and service expectations are met.Manage outlet personnel, including recruitment, training, scheduling, and conducting performance reviews.Foster a positive and productive work environment by motivating staff and providing guidance.Ensure employees provide attentive, friendly, and courteous service to all guests, managers, and colleagues.Address guest complaints promptly, ensuring issues are resolved efficiently to maintain high guest satisfaction.Maintain open communication with other F&B managers and departments to stay informed about operational issues and guest feedback.Prepare and submit required operational reports, including payroll, revenue, schedules, and quarterly action plans.Ensure compliance with all relevant health, safety, and local regulations.Collaborate with the kitchen and bar teams to plan and prepare menus that align with guest preferences, seasonal offerings, and cost efficiency.Promote outlet offerings through creative concepts and promotions to enhance the dining experience.Regularly inspect the outlet to ensure food safety, cleanliness, and compliance with established standards.Implement training programs for both new and existing staff to ensure adherence to SOPs, job tasks, and safety procedures.Assist in controlling operational costs, including managing labor, inventory, and other expenditures.Be visible on the floor during service hours to ensure excellent service and assist guests when needed.Regularly evaluate the condition of the outlet and equipment, addressing any maintenance needs.Collaborate with the Director of F&B to implement corporate promotions, special events, and seasonal offerings.Oversee budget management and financial reporting to ensure revenue and expenses meet operational goals.Ensure that all promotions are executed according to guidelines, and monitor their effectiveness.Work flexible hours, including nights, weekends, and holidays, to meet the demands of the business.Additional Duties:Perform any other duties as assigned to contribute to the overall success of the food and beverage department and the resort.
Job DescriptionJob DescriptionThe Nightlife - Bars & Lounge General Manager is responsible for overseeing all aspects of cocktail service and lounge operations. This role involves setting policies, procedures, and guest service standards to ensure high levels of customer satisfaction and operational excellence. The manager will lead the bar and lounge operations, driving profitability, efficiency, and quality while ensuring both innovation and consistency across the venues.Qualifications & RequirementsEducation & ExperienceA Bachelor’s Degree in Business, Hospitality Management, or a related field, or equivalent experience.A minimum of 4 years of supervisory or managerial experience in a high-volume beverage and hospitality environment.In-depth knowledge of cocktail operations, current beverage trends, and beverage management practices, including health and safety regulations and liquor laws.At least 2-3 years of experience managing or coordinating entertainment events in bars, nightclubs, or similar hospitality settings.Proficiency in Microsoft Office and operational management software.Strong understanding of budgeting, financial accountability, and cost control practices.Fluent in both Spanish and English, with strong verbal and written communication skills.Skills & CompetenciesExcellent interpersonal, written, and verbal communication skills.Ability to plan, organize, and execute various entertainment events, ensuring flawless delivery and high guest satisfaction.Proven ability to manage, mentor, and develop a diverse team while fostering a positive and motivating work environment.Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.Flexibility to work long hours, including nights and weekends, in a dynamic and fast-paced environment.Thorough understanding of F&B preparation techniques, health department regulations, and liquor laws.Physical RequirementsAbility to stand for extended periods.Capability to work long shifts, including late-night hours and weekends.Ability to work effectively in a loud, crowded environment.Medium work – exerting up to 50 pounds of force occasionally and/or 20 pounds frequently to lift, carry, push, pull, or otherwise move objects.General RequirementsEffective verbal and written communication with all employees and guests in a friendly, courteous, and service-oriented manner.Ability to listen, understand, and address concerns raised by employees and guests.Capable of multitasking and prioritizing departmental functions to meet deadlines.Approach all interactions with guests and employees in a warm, attentive, and service-oriented manner.Attendance at all required hotel meetings and training sessions.Willingness to participate in Manager on Duty (M.O.D.) shifts as needed.Regular attendance in line with department standards, adjusting to the varying needs of the hotel.Maintain high standards of personal grooming, including wearing nametags.Adhere to hotel standards and regulations for safe and efficient operations.Focus on maximizing productivity, identifying problem areas, and assisting in implementing solutions.Keep the bar and lounge operations innovative and engaging.Demonstrate strong problem-solving skills, including anticipating, preventing, and resolving issues.Maintain confidentiality of sensitive information.Perform additional duties as required by management.Always maintain a friendly, positive demeanor.Provide excellent customer service, adhering to the core service standards: Leave a Mark, Geek Out, Love Big, Abracadabra, Keep it Real, Own it, Make it Happen, Unbreakable Together.Key ResponsibilitiesCore Duties:Oversee the daily operations of bars, lounges, and cocktail services, ensuring smooth and efficient service delivery.Monitor and implement best practices and procedures, addressing operational issues to maintain consistent service quality.Set and maintain service standards and operational guidelines for the bar and lounge services.Track Key Performance Indicators (KPIs), operational expenses, and provide regular reports on performance.Develop departmental schedules to optimize staffing and operational efficiency.Mentor and manage cocktail and lounge managers, helping them enhance their leadership skills and improve team performance.Recruit, train, and onboard new staff, ensuring they meet service expectations and company standards.Provide ongoing training to staff on customer service, product knowledge, and safety protocols.Foster a positive work environment to retain employees and encourage high performance.Assist in preparing annual budgets and marketing plans for the bars and lounges.Ensure financial goals are met, with a strong focus on cost control and revenue generation.Regularly review sales performance, manage costs, and track expenses to meet budget and financial objectives.Implement pricing strategies and monitor revenue from the bars and lounges.Respond promptly to guest service issues, ensuring customer satisfaction and high service standards.Collect and analyze guest feedback to identify opportunities for operational improvements.Create a welcoming atmosphere in the bar/lounge, focusing on guest engagement and service excellence.Collaborate with F&B leadership to develop menus, promotions, and special event planning.Develop marketing initiatives to attract new guests and retain regular customers.Plan and coordinate themed events, live entertainment, and special promotions to enhance the nightlife experience.Supervise team members and provide regular feedback through performance evaluations.Create and manage departmental schedules, using data to optimize staffing levels and improve efficiency.Ensure compliance with local and state regulations regarding alcohol service, health, safety, and permits.Enforce responsible alcohol service policies and maintain safety protocols to protect both guests and staff.Work closely with hotel management, event planners, and other departments to align objectives and create cohesive guest experiences.Collaborate on large-scale events or private functions, ensuring seamless execution and operational alignment.Complete and submit regular departmental reports, including daily and monthly closing reports.Perform other duties as assigned to ensure smooth operations and contribute to the overall success of the food and beverage department.
Job DescriptionJob DescriptionSenior Vice President & General Manager
Location: Puerto Rico
Reports To: Senior Managing Director & Chief Operating Officer
Employment Type: Full-TimePosition Summary
As SVP & General Manager, you will sit on the Executive Committee, leading three premier resorts while directly managing the General Managers, VPs, and an Area Director of Operations overseeing the properties. This role demands strong business acumen, operational expertise, and emotional intelligence, with a deep understanding of luxury hospitality, complex resort environments, and financial performance optimization. The ideal candidate will be a dynamic and strategic leader who can foster a culture of excellence, accountability, and innovation while ensuring financial, operational, and guest satisfaction goals are met across all properties.Key ResponsibilitiesStrategic Leadership & Operations OversightProvide executive-level leadership for the properties in the Caribbean.Directly oversee General Managers, VPs, and the Area Director of Operations.Ensure seamless operations across all properties, maintaining high luxury standards and financial performance.Align property strategies with corporate objectives to drive growth and profitability.Financial & Business PerformanceOversee P&L management, budgeting, forecasting, and financial performance across all properties.Implement cost control strategies while enhancing service quality and revenue streams.Develop and execute strategic business plans to drive market positioning and profitability.Collaborate with the Revenue Management and Sales teams to optimize ADR, RevPAR, and overall revenue generation.Guest Experience & Brand StandardsEnsure all properties maintain the highest levels of guest satisfaction and luxury hospitality standards.Drive a culture of exceptional service, innovation, and continuous improvement.Oversee guest relations strategies, ensuring that each resort delivers unique, personalized, and memorable experiences.People Leadership & Culture DevelopmentLead, mentor, and inspire a diverse team of hospitality professionals.Foster a collaborative and performance-driven culture, focusing on employee engagement and retention.Provide leadership development opportunities, ensuring that top talent is nurtured and retained.Maintain strong emotional intelligence, fostering positive relationships at all levels.Operational & Strategic PartnershipsWork closely with corporate stakeholders, ownership, and the executive committee to drive success.Collaborate with the Sales & Marketing, Food & Beverage, and Finance teams to align business goals.Engage with local and global hospitality networks to elevate the brand presence and industry partnerships.Qualifications & ExperienceMinimum Bachelor’s Degree in Hospitality, Business, or a related field.15+ years of luxury hospitality leadership experience, with at least 5+ years in a large resort environment.Proven track record as a General Manager of luxury resorts.Minimum 5 years experience in a VP or Regional position with oversight in multiple properties.Strong business acumen and financial expertise, with experience managing large-scale budgets and P&L accountability.Luxury brand experience required (e.g., Mandarin Oriental, Ritz-Carlton, Four Seasons, JW Marriott, One and Only, etc.).Must be a visionary leader with exceptional people management skills and high emotional intelligence.Spanish proficiency is preferred but not required.Pre-opening, rebranding, or re-opening experience is advantageous.Ability to thrive in a high-performance, results-driven environment while maintaining an inspiring leadership presence.Why Join Us?Lead a multi-property luxury hospitality portfolio in a prestigious executive role.Competitive compensation based on experience, with performance-based incentives.Be part of an innovative, growing hospitality investment and management company.
Job DescriptionJob DescriptionREPORTS TO: Vice President of Marketing
STATUS: ExemptJOB SUMMARY
The Director of Marketing is responsible for developing, implementing, and overseeing marketing strategies for two hotel properties to drive business growth, enhance the brand’s visibility, and achieve organizational goals. This position leads the marketing team, collaborates with various departments, and ensures that all marketing initiatives align with the properties’ needs and objectives.QUALIFICATION STANDARDS
Education & Experience:
• At least 5 years of progressive experience in a hotel or related field, with a proven track record of success in marketing roles, or a 4-year college degree in Marketing, Hospitality Management, or a related field, and at least 2 years of relevant experience.
• Previous experience in managing marketing for multiple properties or locations is preferred.
• Must possess a valid driver’s license for the applicable state.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build relationships with stakeholders, vendors, and customers.
• Proven organizational skills, with a keen eye for detail and the ability to manage multiple priorities simultaneously.Physical Requirements:
• Long hours sometimes required.
• Prolonged periods of sitting sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.General Requirements
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all required meetings and training.
• Participate in Manager on Duty (M.O.D.) coverage as required.
• Maintain regular attendance in compliance with department standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with department standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Responsible for property advertising and media scheduling in the local market and North American market, in conjunction with the central office.
• Provide excellent customer service, including but not limited to our core services standards: Leave a Mark, Geek Out, Love Big, Abracadabra, Keep it Real, Own it, Make it Happen, Unbreakable Together.DUTIES & FUNCTIONS
Fundamental Requirements:
• Assist in executing the annual marketing plan for both properties, ensuring strategies align with organizational goals.
• Implement marketing campaigns designed to generate leads, increase occupancy, and drive revenue for both properties under the guidance of the Marketing VP.
• Analyze target market data and recommend actionable marketing strategies to improve market positioning for both properties.
• Support the collection, analysis, and interpretation of market data for short- and long-term forecasts and prepare relevant reports.
• Work closely with the Sales Department to align sales and marketing strategies, ensuring seamless execution of campaigns and promotions.
• Ensure compliance with brand standards across all marketing materials and communication channels for both properties.
• Identify competitors for both properties, assess their marketing strategies, and help implement counter-strategies.
• Build and maintain strong relationships with clients, employees, and local stakeholders to support business objectives.
• Coordinate and manage advertising and promotional activities for both properties, ensuring they align with strategic goals.
• Identify and target new market segments for both properties to expand reach and increase revenue.
• Assist in managing local public relations campaigns for both properties, collaborating with the central office.
• Oversee the production of property-specific marketing materials, such as brochures and collateral, ensuring consistency with brand guidelines.
• Actively participate in Yield Management and Weekly Business Review (WBR) meetings, providing input on marketing efforts.
• Communicate with the local advertising agency on marketing issues, providing feedback to ensure alignment with property needs.
• Oversee property photography and video production, ensuring assets align with brand standards and support marketing campaigns.
• Supervise marketing initiatives across both properties, ensuring they are executed within established timelines.
• Property Operations Knowledge: Develop a solid understanding of both properties' operations to inform marketing decisions.
• Operate within the established marketing budget for both properties, managing expenditures efficiently.Additional Responsibilities:
• Administer the Marketing Training Program, ensuring staff is trained according to organizational standards.
• Prepare timely reports on marketing performance and KPIs, providing insights for strategic adjustments.
• Motivate, coach, and counsel Marketing Department staff to ensure high performance and adherence to standards.
• Monitor meeting planner evaluations and address any issues to maintain positive client relationships.
• Develop strategies to increase market share from competitors when revenue goals are not being met.
• Utilize the properties’ computerized systems to manage marketing data, generate reports, and support promotions.
• Build relationships through active participation in community events and professional associations.
• Respond to shifts in market trends with targeted promotions or campaigns to drive business.
• Perform any other related tasks as directed by the Marketing VP.
Job DescriptionJob DescriptionDEPARTMENT: Golf & Tennis (Country Club)
REPORTS TO: VP of Operations / General ManagerJOB SUMMARYThe Country Club General Manager directs and oversees all aspects of Golf Operations, including its activities and relationships between guests, all members, team members, and the community. Has the ultimate responsibility for maximum guest satisfaction and financial performance.QUALIFICATION STANDARDSEducation & Experience:At least 5 years of progressive Golf/Tennis/F&B, Golf Course Maintenance Operations-related experience and/or training; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.CMAA/Certified Club Manager and/or PGA certified professional in good standing with the AssociationPrevious supervisory responsibility required.Physical requirements:Long hours sometimes required.Regularly stands, walks, and sits. Occasionally climbs or balances; stoops, kneels, crawls, or crouches.Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells.Occasionally lifts up to 50 pounds.Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions.Noise level is moderate.General RequirementsAbility to read and speak English is required in order to perform the duties of the jobKnowledge of Microsoft Office applicationsExperience with computerized POS and tee time systemMaintain a warm and friendly demeanor at all timesMust be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented mannerMust be effective at listening to, understanding, and clarifying concerns raised by employees and guestsMust be able to multitask and prioritize departmental functions to meet deadlinesApproach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mannerAttend all required meetings and trainingMaintain regular attendance in compliance with department standards, as required by scheduling, which will vary according to the needs of the facilityMaintain high standards of personal appearance and grooming, including wearing nametagsComply with department standards and regulations to encourage safe and efficient operationsMaximize efforts towards productivity, identify problem areas, and assist in implementing solutionsMust be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessaryMust be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectivesMust be able to maintain confidentiality of informationPerform other duties as requested by managementProvide excellent customer service, including but not limited to core service standardsMust be a US citizen - no work permit is provided.DUTIES & FUNCTIONSFundamental Requirements:Develops, implements, and monitors annual budget, revenue goals, and expenses for operations departmentsProvides timely and accurate reporting of all financial and non-financial information as directed, requested, or required by management or representativesMonitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessaryDevelops, maintains, and administers sound organizational plans and initiates improvements as necessaryMeets with the board quarterly to discuss membership questions and suggestionsMaintains membership with the PGA and/or CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developmentsOversees the care and maintenance of all the facility's physical assetsCoordinates marketing programs designed to promote the facility’s services to potential customersImplements policies and procedures for the Golf and Maintenance Departments, including compliance of all relevant standards relating to quality of products and servicesResponsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problemsManages department members that may include, but is not limited to: Golf Services Supervisors, Maintenance Superintendent, Retail Store Supervisor, and Membership/Tournament Sales ManagerAssures that effective orientation and training are given to each new associate. Develops ongoing training programsInspects courses regularly to ensure that standards and upkeep are metEnsures that golf etiquette and rules are adhered to by all members and guestsRegular and reliable attendance.
Job DescriptionJob DescriptionKey Responsibilities:Oversee the day-to-day operations of multiple luxury resort/hotel properties, ensuring the highest standards of quality and service are consistently met.Collaborate with property management teams to develop and implement strategic operational plans that align with organizational objectives and enhance guest satisfaction.Analyze financial performance, prepare budgets, and conduct forecasting to optimize operational efficiency and profitability.Foster a culture of continuous improvement by identifying areas for operational enhancement and leading initiatives to drive excellence across all properties.Develop and maintain strong relationships with internal and external stakeholders, including local tourism authorities and industry partners.Provide mentorship and support to property leadership teams, promoting a cohesive and motivated workforce that excels in service delivery.Lead recruitment, training, and development efforts for operational teams, prioritizing succession planning and talent cultivation.Stay abreast of industry trends, local culture, and competitive landscape to inform strategic decision-making and innovation in guest experience.Qualifications:Bachelor’s degree in Hospitality Management, Business Administration, or a related field; advanced degree preferred.7-10 years of senior leadership experience in luxury resort/hotel management, overseeing large-scale operations.Strong financial acumen with experience in budgeting, forecasting, and financial analysis.Exceptional leadership, communication, and organizational skills, with a proven track record of operational excellence and team development.Bilingual in English and Spanish, with a deep understanding of local culture and dynamics.Ability to adapt and thrive under pressure in a fast-paced, high-profile environment.Must be a US citizen - no work permit provided.
Job DescriptionJob DescriptionThe Casino General Manager will be responsible for overseeing all casino operations, ensuring profitability, compliance, guest engagement, and operational excellence. This senior leadership role requires a strong background in casino management, financial oversight, and high-end guest service standards. The role involves managing casino operations, finance, marketing, and guest relations while ensuring compliance with local gaming regulations.The ideal candidate will have extensive experience in casino operations, with expertise in gaming regulations, financial performance, and VIP guest services in a resort casino environment.Key ResponsibilitiesCasino Operations & Gaming ManagementOversee daily operations of the casino, ensuring an engaging and high-quality gaming experience.Manage table games and slot machine operations to ensure efficiency and guest satisfaction.Ensure proper staffing, training, and performance management of casino employees.Monitor casino floor operations, security, and gaming integrity to ensure compliance and guest safety.Implement strategic initiatives to enhance casino performance and guest engagement.Financial & Revenue ManagementDevelop and execute revenue growth strategies to maximize profitability.Oversee budgeting, forecasting, and P&L management, ensuring financial targets are met.Implement cost-control measures while maintaining high service levels.Analyze slot and table game performance and make data-driven decisions to optimize revenue.Collaborate with the finance team to ensure accurate reporting and financial planning.Marketing & Player DevelopmentDevelop and execute marketing campaigns, promotions, and loyalty programs to attract new and repeat guests.Cultivate and maintain relationships with VIP players and high-value guests to enhance retention.Work closely with the sales and marketing teams to align casino promotions with overall resort offerings.Implement player engagement strategies to increase guest participation and gaming revenue.Compliance & Regulatory OversightEnsure compliance with local gaming regulations, company policies, and industry best practices.Maintain knowledge of gaming laws and licensing requirements.Implement strong security and fraud prevention measures, ensuring fair play and gaming integrity.Conduct internal audits and work closely with regulatory bodies to ensure compliance.Guest Experience & Service ExcellenceMaintain a high-end, guest-centric gaming atmosphere that aligns with luxury hospitality standards.Address guest concerns and escalations, ensuring positive resolutions and high satisfaction.Work with other resort departments (F&B, hotel operations, marketing) to create integrated guest experiences.Ensure the casino is a seamless extension of the resort’s overall luxury brand and service philosophy.Qualifications & ExperienceBachelor's degree in Business Administration, Hospitality Management, or related field required.10+ years of experience in casino management, with at least 5+ years in a senior leadership role.Proven experience managing casino operations within a luxury resort environment.Strong knowledge of table games, slot operations, and gaming regulations.Experience in financial management, budgeting, and P&L responsibility.Proven track record in casino marketing, player development, and VIP guest services.Ability to implement casino security, compliance, and risk management protocols.Excellent leadership, communication, and problem-solving skills.Spanish proficiency preferred but not required.Strong business acumen, guest service focus, and operational expertise.Why Join?Lead the operations of a premier resort casino in a world-class destination.Competitive compensation based on experience, with performance-based incentives.Be part of a prestigious hospitality and gaming team within a growing luxury portfolio.Work in a dynamic, high-energy resort environment with the opportunity to drive revenue and innovation.
