Job DescriptionJob DescriptionBenefits:
Simple IRALicense reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with David Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal management-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the agency team and daily operations.Develop and implement office policies and procedures.Handle escalated customer complaints and issues.Train and mentor customer service and sales representatives.QUALIFICATIONS:
3+ years of experience in office management or insurance.Leadership and organizational skills.Communication and problem-solving abilities.Property/Casualty license (must be able to obtain, current licensees preferred).Life/Health license (must be able to obtain, current licensees preferred).
Job DescriptionJob DescriptionBenefits:
Simple IRALicense reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for David Roberts - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage client accounts and update information in the database.Assist clients with policy changes and inquiries.Process insurance claims and follow up with clients on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:
Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.
Job DescriptionJob DescriptionBenefits:
Simple IRALicense reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with David Roberts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.Assist clients with policy changes and updates.Process insurance claims and follow up with clients.Maintain accurate records of customer interactions.QUALIFICATIONS:
Strong communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.
Job DescriptionJob DescriptionBenefits:
401(k) matchingOpportunity for advancement
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for David Roberts - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.Assist clients with policy applications and renewals.Handle client inquiries and provide timely responses.Maintain accurate records of client interactions.QUALIFICATIONS:
Strong communication and interpersonal skills.Detail-oriented and able to multitask.Experience in customer service or sales preferred.
Job DescriptionJob DescriptionBenefits:
Bonus based on performanceFree food & snacksOpportunity for advancement
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with David Roberts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:
Dedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBENEFITS:
Hourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Health benefitsValuable career-building experience
