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Daves Hot Chicken CLT
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  • GASTONIA, NC GENERAL MANAGER  

    - Charlotte
    Job DescriptionJob DescriptionSummaryThe General Manager will lead the... Read More
    Job DescriptionJob Description

    Summary

    The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.

    Job Expectations

    The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all
    Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan.

    Duties:

    Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilitiesCommunicate to their immediate supervisor when additional training guidance and practice is neededEnsure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistentlyEnsure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time offUnderstand how each job responsibility impacts guests, employees, and overall restaurant operationsEnsure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirementsEnsure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restroomsHandle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant PolicyMaintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform PolicyAre performance-oriented and performance driven; understand performance expectations and are aware of performance resultsProvide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team moraleInstitute and follow advanced cash handling policies and proceduresHire, train, schedule and oversee the daily tasks of their teamsManage purchasing, inventory, maintenance and other operational functionsDevelop strategies for better workplace efficiency and goal achievementFocus on building sales and forecasting future performanceEffectively plan, organize, and implement all daily operational routines and activities with the management teamEnsure all required administrative duties and daily paperwork including required checklists are completedEnsure Restaurant is opened and closed according to DHC policyEstablish an environment of trust to ensure honest, open, and direct communicationRole model and set a positive example for the entire team in all aspects of business and personnel practicesFollows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilitiesCommunicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as neededRequirements
    Current student or high school diploma/GED preferredMust be at least 21 years old and fluent in EnglishPrevious Assistant General Manager/General Manager experienceCertified in all stations and Management positions following the DHC Training ProgramCurrent ServSafe CertificationFlexibility to work nights, weekends, holidays, opening, and closing shiftsAbility to stand for long periods of time and work in a fast-paced environmentAbility to bend and stoop and lift 50 - 75 lbs. comfortablyAbility to work in close quarters and around heatPositive attitude while conducting any and all dutiesCommitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of viewEffective communicator with co-workers and the Restaurant Management TeamExcellent organization, planning, time management, delegation, and problem-solving skillsTransportation & Accessibility:
    Must have reliable transportation to work, a driver’s license and proof of insuranceMust have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
    The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Read Less
  • CHARLOTTE AREA GENERAL MANAGER  

    - Charlotte
    Job DescriptionJob DescriptionCompensation    Who are we?     Dave'... Read More
    Job DescriptionJob Description

    Compensation

        


    Who are we? 

        Dave's Hot Chicken is the hottest new fast-casual concept in the country, with an unmatched growth opportunity in the Charlotte area. Our franchise group NNJ Restaurant Group is committed to twelve locations in the Greater Charlotte, NC, area as far south as Rock Hill, SC. DHC started on the streets of East Hollywood, CA, in 2017 and has quickly grown to the fastest-growing franchise in the country.  

    Who are we looking for?

        You should have a minimum of five years of General Manager experience with a background in Kitchen Management, bar Management, or a hands-on mentality of jumping in the mix with a true sense of urgency before issues arise, and a solid understanding of following company standards while keeping food cost, waste, and inventory under control.   With Leadership skills and the passion for not just building a team but empowering each individual member to be a better person as well as the best employee, they can be.  And lastly, someone who can recognise those with the potential and desire to be a bigger part of the company and guide them with a roadmap to their success as well as ours.

    Summary

    The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.

    Job Expectations

    The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all
    Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan.

    Duties:

    Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilitiesCommunicate to their immediate supervisor when additional training guidance and practice is neededEnsure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistentlyEnsure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time offUnderstand how each job responsibility impacts guests, employees, and overall restaurant operationsEnsure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirementsEnsure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restroomsHandle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant PolicyMaintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform PolicyAre performance-oriented and performance driven; understand performance expectations and are aware of performance resultsProvide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team moraleInstitute and follow advanced cash handling policies and proceduresHire, train, schedule and oversee the daily tasks of their teamsManage purchasing, inventory, maintenance and other operational functionsDevelop strategies for better workplace efficiency and goal achievementFocus on building sales and forecasting future performanceEffectively plan, organize, and implement all daily operational routines and activities with the management teamEnsure all required administrative duties and daily paperwork including required checklists are completedEnsure Restaurant is opened and closed according to DHC policyEstablish an environment of trust to ensure honest, open, and direct communicationRole model and set a positive example for the entire team in all aspects of business and personnel practicesFollows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilitiesCommunicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as neededRequirements
    Current student or high school diploma/GED preferredMust be at least 21 years old and fluent in EnglishPrevious Assistant General Manager/General Manager experienceCertified in all stations and Management positions following the DHC Training ProgramCurrent ServSafe CertificationFlexibility to work nights, weekends, holidays, opening, and closing shiftsAbility to stand for long periods of time and work in a fast-paced environmentAbility to bend and stoop and lift 50 - 75 lbs. comfortablyAbility to work in close quarters and around heatPositive attitude while conducting any and all dutiesCommitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of viewEffective communicator with co-workers and the Restaurant Management TeamExcellent organization, planning, time management, delegation, and problem-solving skillsTransportation & Accessibility:
    Must have reliable transportation to work, a driver’s license and proof of insuranceMust have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
    The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Read Less
  • ROCK HILL, SC GENERAL MANAGER  

    - Charlotte
    Job DescriptionJob DescriptionSummaryThe General Manager will lead the... Read More
    Job DescriptionJob Description

    Summary

    The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.

    Job Expectations

    The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all
    Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan.

    Duties:

    Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilitiesCommunicate to their immediate supervisor when additional training guidance and practice is neededEnsure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistentlyEnsure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time offUnderstand how each job responsibility impacts guests, employees, and overall restaurant operationsEnsure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirementsEnsure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restroomsHandle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant PolicyMaintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform PolicyAre performance-oriented and performance driven; understand performance expectations and are aware of performance resultsProvide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team moraleInstitute and follow advanced cash handling policies and proceduresHire, train, schedule and oversee the daily tasks of their teamsManage purchasing, inventory, maintenance and other operational functionsDevelop strategies for better workplace efficiency and goal achievementFocus on building sales and forecasting future performanceEffectively plan, organize, and implement all daily operational routines and activities with the management teamEnsure all required administrative duties and daily paperwork including required checklists are completedEnsure Restaurant is opened and closed according to DHC policyEstablish an environment of trust to ensure honest, open, and direct communicationRole model and set a positive example for the entire team in all aspects of business and personnel practicesFollows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilitiesCommunicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as neededRequirements
    Current student or high school diploma/GED preferredMust be at least 21 years old and fluent in EnglishPrevious Assistant General Manager/General Manager experienceCertified in all stations and Management positions following the DHC Training ProgramCurrent ServSafe CertificationFlexibility to work nights, weekends, holidays, opening, and closing shiftsAbility to stand for long periods of time and work in a fast-paced environmentAbility to bend and stoop and lift 50 - 75 lbs. comfortablyAbility to work in close quarters and around heatPositive attitude while conducting any and all dutiesCommitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of viewEffective communicator with co-workers and the Restaurant Management TeamExcellent organization, planning, time management, delegation, and problem-solving skillsTransportation & Accessibility:
    Must have reliable transportation to work, a driver’s license and proof of insuranceMust have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
    The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Read Less
  • GREENSBORO, NC GENERAL MANAGER  

    - Charlotte
    Job DescriptionJob DescriptionSummaryThe General Manager will lead the... Read More
    Job DescriptionJob Description

    Summary

    The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.

    Job Expectations

    The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all
    Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan.

    Duties:

    Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilitiesCommunicate to their immediate supervisor when additional training guidance and practice is neededEnsure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistentlyEnsure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time offUnderstand how each job responsibility impacts guests, employees, and overall restaurant operationsEnsure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirementsEnsure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restroomsHandle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant PolicyMaintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform PolicyAre performance-oriented and performance driven; understand performance expectations and are aware of performance resultsProvide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team moraleInstitute and follow advanced cash handling policies and proceduresHire, train, schedule and oversee the daily tasks of their teamsManage purchasing, inventory, maintenance and other operational functionsDevelop strategies for better workplace efficiency and goal achievementFocus on building sales and forecasting future performanceEffectively plan, organize, and implement all daily operational routines and activities with the management teamEnsure all required administrative duties and daily paperwork including required checklists are completedEnsure Restaurant is opened and closed according to DHC policyEstablish an environment of trust to ensure honest, open, and direct communicationRole model and set a positive example for the entire team in all aspects of business and personnel practicesFollows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilitiesCommunicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as neededRequirements
    Current student or high school diploma/GED preferredMust be at least 21 years old and fluent in EnglishPrevious Assistant General Manager/General Manager experienceCertified in all stations and Management positions following the DHC Training ProgramCurrent ServSafe CertificationFlexibility to work nights, weekends, holidays, opening, and closing shiftsAbility to stand for long periods of time and work in a fast-paced environmentAbility to bend and stoop and lift 50 - 75 lbs. comfortablyAbility to work in close quarters and around heatPositive attitude while conducting any and all dutiesCommitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of viewEffective communicator with co-workers and the Restaurant Management TeamExcellent organization, planning, time management, delegation, and problem-solving skillsTransportation & Accessibility:
    Must have reliable transportation to work, a driver’s license and proof of insuranceMust have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
    The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Read Less
  • Brand Ambassador / NRO Leader  

    - Charlotte
    Job DescriptionJob DescriptionThe Brand Ambassador / NRO Leader of DAV... Read More
    Job DescriptionJob Description

    The Brand Ambassador / NRO Leader of DAVE’S HOT CHICKEN will host, orchestrate, and manage new restaurant openings equipped with the support of shift-leading trainers.  The New Restaurant Opening Leader guides a team of trainers who's primary function is to teach a staff of 75-100 new team members the recipes, policies and requirements of all functions of a Dave's Hot Chicken Concept.

    Expectations

    The Brand Ambassador performs leadership, management, and organizational tasks in the form of hosting new restaurant openings, supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately.  As an NRO team member, you will be required to conduct opening training as per DHC corporate guidelines for each of our next 10 new stores in the Carolina's. . You will need to be Certified by an NRO training team.

    Requirements
    -!00% availability to travel throughout the Carolina's and conduct a 2 week training program at each opening location over the next 5 years.
    -Continue any training needed and required by Dave's Hot Chicken to keep current with all company policies and proceedureas
    -Current student or high school diploma/GED preferred
    -Must be at least 18 years old and fluent in English 
    -Certified in all stations as a Shift Leader following the DHC Training Program 
    -Flexibility to work nights, weekends, holidays, opening and closing shifts 
    -Ability to stand for long periods of time and work in a fast-paced environment 
    -Ability to work in close quarters and around heat 
    -High energy & a positive attitude while conducting any and all duties 
    -Commitment to Guest satisfaction
    -Looks at Restaurant Operations from a Guest’s point of view 
    -Effective communicator with co-workers and the Restaurant Management Team 
    -Excellent organization, planning, time management, delegation, and problem-solving skills

    Duties
    -Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities 
    -Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination
    -Communicate to their immediate Supervisor when additional training guidance and practice is needed 
    -Organize shift schedules for your team and monitor attendance, tardiness, and time off 
    -Assign duties to specific Team Members based on role and skills 
    -Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success 
    -Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions 
    -Ensure Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements 
    -Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. 
    -Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms 
    -Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy 
    -Are performance-oriented and performance driven; understand performance expectations and are aware of performance 
    -Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale 
    -Communicate Shift Leader and Team Member work performance to the Restaurant Management Team and appropriately address performance issues 
    -Train new and current Team Members
    -Assist the Assistant General Manager & General Manager as directed 
    -Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leaders 
    -Complete all required administrative duties and daily paperwork including required checklists 
    -Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team 
    -Establish an environment of trust to ensure honest, open, and direct communication 
    -Role model and set a positive example for the entire Team in all aspects of business and personnel practices 
    -Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities 
    -Communicate effectively with Shift Leaders, Team Members and Management to resolve any interpersonal issues as needed
    Read Less

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