Company Detail

Dana Farber Cancer Institute
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Dana-Farber Cancer Institute seeks a Chief Communications
    Dana-Farber Cancer Institute seeks a Chief Communications Read Less
  • The Oncology Nurse Navigator (ONN) uses their oncology-specific clinic... Read More
    The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Participates in day-to-day operations of the program including patient education and call triage Participates in program evaluation and development of strategic goals consistent with DFCI's mission and professional values. Participates in the QA/QI projects for the program. Supports the research activities of the program. Exhibits professional commitment through individual integrity, honesty and accountability to self and others Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues. A. Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation. Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers. Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care. Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory. Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes. Advocates for patients to promote patient centered care that includes shared decision making and patient goals of care with optimal outcomes. Provides psychosocial support to and facilitates appropriate referrals for patients, families and caregivers. Contributes to ONN program and role development, implementation, and evaluation within the healthcare system and community. Participates in the tracking and monitoring of metrics and outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program. Functions as the primary nursing contact for care delivered within the physician practice setting. Engages in collaborative decision making, utilizing available data expertise and wisdom of the collective. Manages patient care across the continuum, including new patient calls, and making appropriate referrals as necessary. Works collaboratively and functions as an effective member of the health care team. Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards. Maintains clinical practice that is evidence-based and consistent with nursing policies, procedures and standards. Provides care based on age-specific needs of the patient. Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2001) in all aspects of professional practice. Complies with accepted standards of professional nursing practice that is evidence- based and consistent with policy, and procedures determined by DFCI as well as with all licensure/registration requirements applicable to the nursing role. Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age. B. Professional Development: Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these. Serves as representative on Nursing and Institute committees, including the Program Nurse Committee. Supports research activities within the Nursing and Patient Care Services and the Institute. Meets all annual evaluation requirements and competencies within the established time period. Collaborates in preparing professional reports, articles, and presentations for colleagues and the public. Pursues active membership in local and national professional organizations. Commitment to continuous learning and improvement through a high spirit of inquiry, innovation and mentoring. Knowledge, Skills and Abilities: Demonstrated ability to work as an effective member of an interdisciplinary team. Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions. Minimum Job Qualifications: Education: Associate degree, Nursing. Baccalaureate degree in Nursing strongly preferred. If Associate degree in Nursing, must complete BSN degree within 4 years. Experience: 1 year of recent experience as a Registered Nurse. Ambulatory and/or oncology experience preferred. License/Certification/Registration Required: Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required. AHA BLS required (AHA ACLS accepted as minimum requirement). Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC). Supervisory Responsibilities: None Patient Contact: Yes. Demonstrates understanding of special needs and behaviors of age groups of the population served: young adults to geriatrics. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $42.65 - $105.81 Read Less
  • The Infusion Pharmacist I, Per Diem is responsible for the oversight o... Read More
    The Infusion Pharmacist I, Per Diem is responsible for the oversight of the preparation and compounding, order verification, and dispensing of pharmaceuticals according to the laws and regulations governing pharmacists and the practice of pharmacy within oncology or sterile compounding. The Infusion Pharmacist I, Per Diem is responsible for the optimization of drug therapy by identifying, resolving, and preventing drug-related problems and adverse drug events. This is a per diem weekday position. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Practices in accordance with all federal and state regulations, DFCI policies and Joint Commission standards. Responsible for designated daily operations and/or clinical activities of assigned area. Appropriately dispenses pharmaceuticals, including sterile products, chemotherapy, biologics, controlled substances, and investigational medications. Evaluates all providers' medication orders for completeness and appropriateness prior to dispensing; consults with providers and nurses to clarify orders as needed. Performs quality control on medication orders and prepared medications and additional quality control activities as necessary (e.g., refrigerator temperature, compounding logs, hood cleaning, emergency cart, and controlled substance inventory, etc.). Reviews and compares investigational protocols to medication orders for completeness and appropriateness prior to dispensing. Oversees pharmacy technicians and students as assigned. Other duties and projects as assigned. Knowledge, Skills and Abilities: • Ability to effectively communicate both orally and in writing. • Ability to work effectively as a member of a unit team and cross functional teams both inside and outside of department (i.e. patients, providers, other institutions). • Working knowledge of and ability to use all technology required to perform primary job functions. • Ability to prioritize and accept additional responsibilities based on the changing needs of the work setting. • Ability to utilize references and/or drug information sources. • Ability to resolve typically encountered problems within their scope of practice and to escalate appropriately when needed. • Ability to demonstrate critical thinking skills (ability to analyze information objectively and make a reasoned judgement). Minimum Job Qualifications: Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of Pharmacy. 1 year of pharmacist experience in a hospital pharmacy, ambulatory care, or sterile compounding, or 3 years of experience as a pharmacist in a retail pharmacy setting. Experience in oncology pharmacy preferred. License/Certification/Registration Required: Must be licensed to practice pharmacy in the Commonwealth of Massachusetts. Some satellite locations require additional licensure. Supervisory Responsibilities: None Patient Contact: Yes Special Working Conditions: Routine, direct exposure to chemotherapeutic agents, biologic agents, investigational agents, gene therapy, potentially dangerous and flammable chemicals. Potential for sticks or cuts by needles and other sharp items. Potential for exposure to infectious patients and/or materials. Rotating shifts required (not open weekends/evenings). At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $140,200.00 - $152,500.00 Read Less
  • Job Profile Summary The Clinical Oncology Access PA coordinates inpati... Read More
    Job Profile Summary The Clinical Oncology Access PA coordinates inpatient access for the Department of Medical Oncology at Dana-Farber Cancer Institute (DFCI). In collaboration with the Medical Director, Director of Oncology Access, nursing leadership, and Chief PAs, this role directs and manages patient flow for oncology patients admitted or transferred to DFCI. The PA facilitates timely and appropriate team and bed assignments for patients originating from outpatient clinics, outside facilities, the emergency department, internal transfers, and direct admissions. Shifts are 12 hours. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Generates a daily bed plan strategy based on predicted needs and available beds; performs extensive chart review to ensure appropriate team and bed selection based on patient acuity, diagnosis, and resource availability. Continuously reassesses incoming patients and anticipated oncology discharges throughout the day; updates the plan accordingly Leads daily interdisciplinary huddles with nursing, care coordination, and oncology service line leadership to confirm discharges and identify/resolve barriers; escalates issues to appropriate departments as needed. Collaborates with nursing leadership to distribute acuity across oncology pods to optimize nursing and patient care resources. Facilitates communication between inpatient and outpatient teams to ensure safe, timely transitions of care for urgent and emergent admissions and transfers. Coordinates with bed planning, transfer center, and care management to improve throughput, bed utilization, and patient experience. Communicates with ambulatory practices and outside hospitals to coordinate direct admissions and interfacility transfers. Creates a detailed overnight plan and provide clear handoff to BWH bed planners; ensures continuity across shift changes. Participates in quality-improvement initiatives focused on communication, transitions, admission workflows, and throughput; contributes to pathway adherence and process refinement. Maintains accurate documentation and tracking of admission flow, team assignments, and barriers; supports data collection for operational metrics. Knowledge, Skills and Abilities: Strong systems-thinking and critical thinking skills, with the ability to synthesize complex clinical and operational information for real-time decision-making. Excellent communication and facilitation skills to lead interdisciplinary discussions and coordinate across teams and institutions. Demonstrated ability to manage bed capacity, predict needs, and balance acuity across units. Proficiency with electronic health records and hospital operations tools; ability to perform detailed chart reviews efficiently. Leadership, collaboration, and problem-solving skills with a focus on patient safety, throughput, and experience. Minimum Job Qualifications: Master's Degree, AAPA/NCCPA-accredited Physician Assistant Studies program, 1 Year of professional clinical Physician Assistant experience. Oncology experience preferred. License/Certification/Registration Required: Current Massachusetts PA license NCCPA certified Completion of 100 hours of CME per national and state regulations every two years. Supervisory Responsibilities: None Patient Contact: None Special Working Conditions: Remote; 12-hour shifts. Eastern Time operations: nights/weekends/holidays may be required based on program needs. Remote work requirements Secure, private workspace compliant with HIPAA (no printing PHI). Reliable high-speed internet; ability to use computer, VPN, softphone, and collaboration tools. Comfortable with prolonged screen time, rapid multitasking, and high-volume phone/virtual communication. Must work from within the United States; Massachusetts PA license required. Residence in New England or an employer-approved state may be required per HR policy. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Read Less
  • Infection Preventionist  

    - Suffolk County
    The Infection Preventionist helps to coordinate all aspects of the Inf... Read More
    The Infection Preventionist helps to coordinate all aspects of the Infection Control Program at the Dana-Farber Cancer Institute (DFCI) with the goal of reducing the risks of acquiring and transmitting infections among patients, staff, and visitors. Locations include the inpatient hospital, the Longwood Ambulatory clinics, the Ambulatory Satellites and the Dana-Farber Community Cancer Care sites. The scope of practice includes meeting the infection control needs of pediatric, adult, and geriatric patients. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: Conduct on-going surveillance using Center of Disease Control (CDC) infection criteria, documentation, and investigation of nosocomial infections through review of admission diagnoses, microbiology culture results, isolation orders, patient records, consultation requests, post-discharge surveillance, and autopsy findings Apply epidemiologic principles and statistical methods, including risk stratification, to identify target population, analyze trends and risk factors, and design and evaluate prevention and control strategies. Investigates outbreaks/exposures of communicable diseases and recommends control measures in Hem/Onc/BMT inpatients. Coordinate inpatient and outpatient infection control activities for Dana-Farber Cancer Institute including the inpatient hospital, the Longwood Ambulatory clinics, the Ambulatory Satellites and the Dana-Farber Community Cancer Care sites. Recommend isolation precautions as required. Assist in the organization of regularly scheduled Hospital Infection Control meetings and dissemination of recommendations hospital-wide Enforce infection control policies and procedures as designated by the DFCI Infection Control Committee. Initiate quality improvement activities as indicated. Assess environmental control through surveillance of water supply systems as needed, air pressure relationships for high-risk environmental monitoring Conduct environmental rounds in the outpatient and inpatient settings. Serve as a resource to the Occupational Health Services. Perform periodic analysis of occupational exposures to blood and body fluids in collaborations with OHS and the Biosafety Officer, and recommends change in practice, equipment, etc., as indicated. Monitor infections in staff members. Assure compliance with regulatory agencies. Develop and implement programs in collaboration with the Hospital Epidemiologist and Director, Patient Safety BSN preferred. 2 years of Infection Control experience required; 5 or more years in acute care hospital preferred. Oncology experience preferred. Current CIC certification preferred. SUPERVISORY RESPONSIBILITIES: None PATIENT CONTACT: Yes, adult and pediatric At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $97,500.00 - $118,300.00 Read Less
  • Specimen Processing Technician  

    - Middlesex County
    The Specimen Processing Technician II processes, distributes, and prov... Read More
    The Specimen Processing Technician II processes, distributes, and provides quality assurance for all patient specimens. Supplies accurate information to providers and other clinical staff regarding laboratory testing, test requirements and patient results. The Specimen Processing Technician II participates in training new team members. This position's work location is 100% on-site, part-time on campus at the Chestnut Hill location. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Performs pre-analytical specimen processing: Receives patient specimens from within the institute and outside institutions. Becomes familiar with patient and specimen requirements; stores and transports specimens according to procedures; ensure specimen integrity is preserved at all times. Unloads and loads the pneumatic tube system and accurately distributes specimens; does routine and stat specimen delivery runs to BWH laboratories; does specimen pickup runs from clinic locations at DFCI Receives specimens into the Laboratory Information System (LIS) by scanning barcodes or manual entry Verifies upon receipt that all samples are labeled according to policy and addresses variances according to policies. Documents in the LIS any specimen or test cancellations per policy; contacts the appropriate provider or reference laboratories with questions regarding discrepancies with test orders or specimen containers. Processes add on tests according to policy. Processes tests sent out to reference laboratories; communicates with reference labs as needed Processes specimens by loading the pre-analytic automation system or via centrifugation, aliquoting, storing, and shipping per test requirements. Performs various quality checks to ensure all requests are accurate before dispensing the specimens to the appropriate performing lab. Responds to telephone inquiries to assist providers, nurses and other caregivers with lab test, test requirement and result inquiries. Performs all duties with accuracy and efficiency to ensure patient care is not compromised. Utilizes electronic system for faxed tests results from reference laboratories. Accurately enters reference lab results as needed including transplant test results from Rhode Island Blood Center. Reviews pending lists as required; addresses and corrects discrepancies or pending test results by contacting the reference lab and the provider as necessary. Participates in training new team members. Processes bone marrows orders and specimens. Processes specimens in the Central Pathology Processing area of the department Performs other duties as assigned. Minimum Qualifications High School diploma required, AS or BS in a physical science preferred. 1 year of experience in a healthcare or laboratory setting required. Knowledge, Skills and Abilities Required: Fundamental knowledge to accurately and efficiently ensure all test requests are in the LIS. Understands lab safety policy and procedures and Department of Transportation specimen shipping regulations. Basic knowledge of specimen processing for all specimen types. Strong communication and interpersonal skills, including phone etiquette; customer service skills Basic proficiency in computer skills - able to perform essential tasks such as using a keyboard and mouse, navigating the operating system, managing files and folders, and using basic software applications like word processors and web browsers. Ability to work well in a heavily team-oriented environment. Ability to work efficiently and effectively in a fast-paced environment. Capacity to remain flexible and multitask is key. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $43,700.00 - $48,200.00 Read Less
  • Medication Reconciliation Technician  

    - Worcester County
    The Pharmacy Department at the Dana-Farber Cancer Institute places emp... Read More
    The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician II, Medication Reconciliation is responsible for providing support to pharmacy operations under the supervision of a licensed pharmacist. The Pharmacy Technician II will staff in pharmacy locations/areas as required. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Medication Reconciliation Pharmacy Technician Duties Conduct in-person or phone meetings with patients to update medication lists prior to their provider appointments, ensuring accuracy and completeness of the medication list. Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards. Create and update lists of current medications, document changes in dose, frequency, or route, and flag medications for removal to prevent harmful drug interactions. Communicate drug-drug interactions or other medication changes with pharmacists and providers to maintain patient safety. Manage medication lists for medications listed from external entities, ensuring comprehensive and accurate records. Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Troubleshoot as necessary. Trains other employees as assigned. Communicates and escalates issues or problems. May be asked to provide cross coverage in the hospital outpatient/specialty pharmacy as needed to maintain seamless patient care. Performs other duties as assigned. Knowledge, Skills and Abilities: Ability to effectively work within a collaborative team-focused environment. Ability to effectively communicate both orally and in writing. Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect. Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource. Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup. Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment). Strong attention to detail. Minimum Job Qualifications: Minimum Education High School graduate or equivalent. Minimum Experience Two years of prior work as a pharmacy technician in a retail or hospital environment required. Experience with oncology medications preferred. License/Certification/Registration Required: Massachusetts Board of Pharmacy Registration as a Pharmacy Technician required. National Pharmacy Technician Certification (PTCB) must be obtained within 1 years of hire date. Supervisory Responsibilities: None Patient Contact: Yes At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $60,195.20 - $70,543.20 Read Less
  • This position is responsible for all aspects of established patient sc... Read More
    This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients Obtains detailed clinical information face-to-face, by telephone or electronically May provide basic information regarding the need for insurance referral(s) Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority Performs independent patient and outside provider call triaging and assists in directing patient flow Serves as a liaison between patient/family/provider Resolves issues directly or ensures appropriate management of call by others Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated Participates in training for new hires Prepares, open, and close provider schedules and handles daily schedule changes Conduct slide submission as needed Other duties and responsibilities as assigned KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to multi-task and function as an integral member of the team Excellent verbal and written communication skills required Excellent computer, customer service, problem solving, and organizational skills required MINIMUM JOB QUALIFICATIONS: The position strongly prefers a bachelor's degree in health administration or a related field, along with up to 1 year of experience in healthcare or customer service. SUPERVISORY RESPONSIBILITIES: None PATIENT CONTACT: Yes, interacts with the adult patient population. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00 Read Less
  • Reporting to the Practice Manager, this mission critical position is r... Read More
    Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Reporting to the Practice Manager and working under the guidance of the Lead Clinic Coordinator, this mission critical position is responsible for the following: Appointment Scheduling: Accurately schedules complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines Monitors scheduling reports to ensure accuracy in patient scheduling and to ensure optimization of resource utilization Maintains confidentiality of Protected Health Information (PHI) Possesses strategic thinking skills, the ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment. Participates in training new team members as requested Patient Experience: Delivers outstanding customer service to internal and external customers Timely, accurately and curiously responds to the needs of internal and external customers Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary Communication and Collaboration: Demonstrates ability to effectively communicate across leadership levels and with varying audiences Synthesizes and communicates complex information in patient friendly terms Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions - i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders Works effectively as a member of the team and across functional teams Fosters a sense of shared responsibility among the team Emergency Response: Recognizes emergencies and appropriately responds using standard operating procedures Regulatory Compliance and Quality Improvement: Compliance with DFCI policies and procedures Understanding their role and responsibility in obtaining successful Joint Commission accreditation HIPPA regulation compliance Completion of assigned AEU and Health Stream competencies Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information. Actively participates and provides constructive feedback on quality improvement projects Information Technology: Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook Actively engaged in system upgrades and effected operational changes Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads Knowledge, Skills and Abilities: Excellent verbal and written communication skills Working knowledge of computers and technology Excellent customer service Ability to function as an integral member of the team Strong organizational skills with the ability to multi-task Strong problem solving and critical thinking skills Demonstrated flexibility and ability to take on additional responsibilities as situations require Ability to adapt to ever-changing environment Minimum Job Qualifications: High school diploma, bachelor's degree preferred. Experience working in a customer service setting preferred. Proficiency in technology and complex computer systems required. License/Certification/Registration Required: Supervisory Responsibilities: None Patient Contact: Yes, this position entails patient contact and communication. Methods of contact are in person, via telephone, written letter or email. Age population served will depend upon clinical area assigned, (i.e. Pediatric or Adult clinic). This position may or may not include provision of wheelchair escort services. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00 Read Less
  • Prior Authorization Supervisor  

    - Norfolk County
    Reporting to the Manager of Prior Authorization, the Prior Authorizati... Read More
    Reporting to the Manager of Prior Authorization, the Prior Authorization Supervisor is responsible for managing the operational workflows and staff obtaining drug and laboratory procedure prior authorizations from third-party payers. This work will primarily address on-/off-label drugs and molecular pathology procedures provided in the outpatient hospital setting. A key focus of the Prior Authorization Supervisor will be to apply appropriate medical knowledge to all functions of the prior authorization work. He/She will oversee and ensure staff applies appropriate medical knowledge and training. The Prior Authorization Supervisor will assist with prior authorization medical necessity inquiries, with a primary focus on drug and laboratory prior authorizations. Prior Authorization work requires its staff to serve as liaisons between the clinical team and third-party payers. The Prior Authorization Supervisor will demonstrate a strong ability to collaborate with these key stakeholders. He/She will be required to understand and discuss clinical relevance of treatment plans with providers and complete research publications reviews independently. The Prior Authorization Supervisor will have expert knowledge of third-party payer medical policies and procedures and facilitate appropriate provider-to-payer medical director discussions. He/She will apply these skills to his/her management of the prior authorization staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: Understands and values the Dana-Farber Cancer Institute mission and applies it to all prior authorization processes. Oversees the daily on-label drug prior authorization operations related to outpatient, clinic-infused drugs and other drug infusions within the scope of the Dana-Farber Cancer Institute Access Management Department. Assists staff with complicated clinical or administrative on-label drug cases with the goal of resolving the prior authorization issue before rendering the service. Oversees clinical staff members responsible for off-label chemotherapy regimen prior authorization requests. Works closely with pharmacists, clinicians, and other access management teams, to obtain appropriate financial clearance prior to treatment. Understands and meets treatment deadlines appropriately. Assists clinical staff with complicated clinical or administrative off-label chemotherapy regimen requests with the goal of resolving coverage issues. Escalates complicated administrative cases to Manager of Prior Authorization or Access Management Director. Assists in the design and implementation of new molecular pathology prior authorization workflows. Oversees the daily molecular pathology prior authorization operations for Dana-Farber Cancer Institute administered services. Assists staff with complicated clinical or administrative molecular pathology cases with the goal of resolving the prior authorization issue before rendering services. Discusses complex medical necessity cases in all aspects of the prior authorization work (on-label drug, off-label drug, laboratory testing, and others as assigned) with attending physicians. Understands a case's complex medical necessity and communicates appropriate medical information to the third-party payer. Completes medical science literature searches and/or coordinates appropriate provider-to-payer medical director discussions. Collaborates with attending physicians on treatment alternatives when medical necessity coverage denials cannot be overturned. Appropriately escalates complex cases to Manager of Prior Authorizations or Access Management Director. Monitors payer policy changes related to drug and molecular pathology prior authorizations. Takes appropriate actions to ensure future services are appropriately identified prior to rendering services. Develops and maintains appropriate tools to support drug and molecular pathology prior authorization teams. Reviews drug prior authorization workflows, identifies gaps, and implements enhancements to improve processes. Communicates issues to Manager of Prior Authorization. Attends regular meetings with the Access Management and/or other Revenue Cycle Departments to discuss revenue cycle issues, implement improvements, and disseminate information appropriately. Oversees the daily prior authorization denial workflows including retro authorizations, coordinating peer-to-peer discussions, and writing/filing appeals to the third-party payer. Assists with complex prior authorization denials and denial projects. Escalates issues to Manager of Prior Authorization or Access Management Director accordingly. Maintains standard operating procedures for the prior authorization team. Monitors staffing productivity and delegates daily work accordingly. Ensures adequate staffing coverage for required duties. Performs other duties as assigned by Manager of Prior Authorization and remains compliant with all departmental and institutional policies. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Demonstrates strong ability to train, develop, and oversee clinical and non-clinical staff. Demonstrates strong leadership and teamwork skills Self-starter with strong analytical, problem solving skills Highly organized, able to multi-task and prioritize work quickly and effectively Performs well in high-pressure situations Superior written and verbal communication skills, knowledge of Microsoft Office products, and technical computing skills Strong clinical knowledge with an ability to apply it appropriately and effectively, oncology knowledge a plus. MINIMUM JOB QUALIFICATIONS: Bachelor's degree in Nursing required. Licensed as a Registered Nurse in the Commonwealth of Massachusetts preferred. Minimum 3 years in a Case Management, Utilization Review, and/or related healthcare experience 2-3 years of supervisory experience preferred Prior patient access experience, revenue cycle experience, and/or payer rules and regulations knowledge required. SUPERVISORY RESPONSIBILITIES: Supervise up to fifteen (15) direct reports. PATIENT CONTACT: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $96,500.00 - $109,100.00 Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany