The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Nature & Scope:
Knowledge & Skills:
Competency:
Experience:
Education/Certification:
People Management: No
Physical Requirements / Work Environment:
Reports To:
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessThe Engineer Compliance 2 will ensure that engineering designs, products, and processes adhere to relevant laws, regulations, and standards . Drives domestic (US, Canada and Mexico) and international certification projects for both new products and current products. Develops a plan to meet all new Product safety standard requirements without interruption to current or future product and laboratory certifications.
Position Responsibilities may Include:
• Coordinate compliance, certification, and recertification activities with domestic and international agencies.
• Assist with product design and development by providing guidance based on technical knowledge and experience for compliance related activities.
• Develop and manage certification project schedules for compliance related activities.
• Support the needs of existing products with design modifications for quality and cost improvements.
• Participate in the standards development process, working with standards technical committees to develop requirements for product standards
• Communicate upcoming changes to standards and develop the necessary plans with engineering to meet all new or revised performance, construction and marking requirements without interruption to certifications.
• Train engineers on the Goodman Certification Process and basic product requirements
• Manage internal and external resources to meet project workloads.
• Participate on cross functional teams to launch new products, product modifications, resolve issues, and support product improvements.
• Assist engineering with defining certification project scopes and schedules.
• Provides support for manufacturing quarterly inspections, laboratory certifications and field compliance issues.
• Perform additional projects/duties to support ongoing business needs
Nature & Scope:
• Applies advanced knowledge of job area typically obtained through advanced education and work experience
• Manages projects and processes while working independently and with limited supervision
• Coaches and reviews the work of lower-level professionals
• Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions
Knowledge & Skills:
• Advanced understanding of both national and international standards that define product safety requirements for HVAC products.
• Proficient in technical writing and presentations
• Team working skills - must be able to obtain results collaborating with a diverse team.
• Customer focused – must create and maintain positive relationships.
• Proficient Project management skills.
• Understanding of the following: UL, CSA, CE, RoHs, NEC, ETL, Nom and ANSI. -Please spell these out
• Excellent Communication Skills - Written & Verbal, able to interface with employees at all levels of the organization.
• Proficiency with software including Microsoft Office Word, Excel, PowerPoint, and Project.
• UL 60355-2-40, HVAC standard experience preferred
• Ability to apply good judgement, strong work ethics and integrity on the job.
Experience:
• 3 plus years of experience with domestic and international compliance and certification programs preferred
• Experience with HVAC/ Refrigeration/ Combustion/Gas Furnace certifications preferred
Education/Certification:
• BS – Mechanical, Electrical Engineering or Engineering Major
People Management: No
Physical Requirements / Work Environment:
• Must be able to perform essential responsibilities with or without reasonable accommodations. Working conditions are normal for a manufacturing and laboratory environment. Work may involve lifting of materials up to 30 pounds. Machinery, tool and operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted.
Reports To: Manager/Director, Engineering
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessThe Indirect Tax Manager will be responsible for accountability managing all indirect taxes (sales, use, gross receipts, B&O, property tax, and other indirect taxes) for numerous Daikin owned entities. This role must demonstrate broad accounting, business and tax technical knowledge in resolving problems, project management, and finding opportunities to minimize tax or recover overpaid taxes. Responsibilities will include overseeing all aspects of indirect tax compliance such as not limited to timely completion and filing of Sales & Use tax returns, general ledger account reconciliation, researching and reviewing tax laws, resolving vendor and customer tax issues, handling sales & use tax audits, maintaining tax automation system, implementing process improvements and managing special projects.
Position Responsibilities:
May include:
• Oversee the timely compliance of indirect taxes in all aspects.
• Manage the journal entries and tax account reconciliations.
• Perform highly technical and complex research for new future revenue streams as well as day-to-day business operations.
• Lead efforts with defining project scope and timing.
• Implement and manage maintenance of transaction tax calculation software with product taxability mapping for integration with transaction systems across multiple lines of business and multiple legal entities for multiple geographies.
• Work closely with Information and Technology and other internal teams to implement system changes that support accurate calculation of transaction taxes in compliance with Indirect Tax laws, regulations and policies.
• Monitor business changes and initiatives for potential impact on the transaction tax calculation software.
• Manage tax audits including gathering data, documentation, reviewing information provided by the auditor, and responding to information requests from both auditors and/or third-party consultants as applicable.
• Train staff as needed
• Prepare and present tax training presentations to internal departments and subsidiaries.
• Perform and manage M&A tax due diligence.
• Provide leadership to teams from training, directing and leading staff members.
• Serve as subject matter expert for indirect tax questions for the business units as well as transaction tax calculation software.
• Identify, implement and drive continuous improvement on indirect tax processes
• Update management on project status and related issues that need awareness or resolution.
• Perform other related duties or assist with special projects as required.
Nature & Scope:
• Ensures work is aligned with the Director’s expectations, goals, and vision
• Accountable for implementation of policies, processes, and procedures for short-term results
• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
• Works on difficult to moderately complex issues and projects
• Provides guidance and training to subordinates
• Has authority to hire, recommend pay, establish performance and recommend for termination
• Level of signing authority established by company policy/guidelines
Knowledge & Skills:
• Advanced knowledge of standard transaction tax concepts, practices, and procedures
• Strong interpersonal and presentation skills, including the ability to communicate effectively with others at all levels inside and outside the company
• Expert Excel, Access, Word, Outlook and PowerPoint Skills
• Leadership and performance management skills
• Strong verbal and written communications skills
• Excellent organizational and time management skills
• Possess strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently
• Strong tax research skills and experience with tax research software (CCH/TTR preferred).
• Experienced user with ERP systems such as MAPICS, MINCRON, or SAP and Vertex Sales and Use Tax Calculation Engine O Series preferred
• Strong analytical skills with a working knowledge of sales and use laws in various states
• Ability to work well under pressure and meet deadlines
• Ability to clearly articulate complex tax requirement information to individuals and groups across the company
• Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
• Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
Experience: Minimum 10 years of indirect tax experience in public accounting, or multiple entities/multi-state company (manufacturing industry experience is preferred) with at least 4 years of supervisory experience and 3 years of configuring and supporting transaction tax calculation software
Education/Certification: Bachelor’s degree in accounting, finance, or related field is required
CMI Sales Tax designation or CPA license is preferred.
People Management: Yes
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To: Tax Director
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our College Station, TX branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
May include:
Nature and Scope:
Knowledge & Skills:
Experience:
Education:
Physical Requirements/Work Environment:
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessThe CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Nature & Scope:
Knowledge & Skills:
Experience:
Education/Certification:
People Management: No
Physical Requirements / Work Environment:
Reports To:
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessThe Analyst Fraud, Level 2 works with warranty accounts through email and phone communication to assist in claim entry, claim processing, contract purchasing, assist in audit reviews of claims, answer phone calls through warranty queue, work with HOS agents to assist customers, and any other tasks assigned by the team lead, supervisor, or manager. Will work with different warranty programs, Microsoft Excel, Microsoft Word, and Microsoft Outlook.
May include:
Communicate with dealers and distributors about their warranty behavior
Analyze standard and extended warranty claims submitted by dealers/distributors
Handle all communication via phone and email with assigned warranty accounts
Use Excel to manipulate and explore data
Contact homeowners when necessary to research dealer behavior while keeping homeowners unaware of possible fraud
Support Internal Audits with research, data, and reporting when fraud investigations occur
Work as a member of a team to reach the collective goal of assisting customers with warranty-related questions and issues
Work in cooperation with corporate IT resources to continue to improve Warranty Express and SMP capability and functionality
Work in the Warranty phone queue
Work in SMP to manage and maintain claims and extended warranties.
Help facilitate a reduction of claims coming into the manufacturer’s review by auditing and watching the claiming behavior of each distributor.
Adjust dealer rates and address changes in various warranty systems.
Ensure each distributor is filing claims correctly and work with distributors when needed to help them better understand the claim process and what is required of them.
Ensure dealers can self-submit claims and contracts, if the distributor agrees, and know how to work through the different programs
Perform additional projects/duties to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised
Knowledge & Skills:
Strong intellect and aptitude, along with the ability to manage multiple and varied activities.
Good leadership and people skills, effective communication skills, and an ability to prioritize and effectively problem-solve.
Superior ability to understand, analyze and assess a wide variety of complex warranty rules.
Ability to communicate with a wide variety of customers in various positions.
Excellent written and verbal skills. Must be able to organize ideas and answers via phone, email or Excel-based applications.
Strong working knowledge of MS Excel and Outlook
Knowledge of the Goodman AS 400 applications including Mapics, Mincron Warranty, Warranty Express, and SMP.
Superior ability to understand, analyze, and asses a wide variety of complex warranty rules & Customer request.
Excellent written and verbal skills. Must be able to organize and present ideas via phone, email or excel based applications.
Analytical skills including ability to interpret information and make sound recommendations.
Ability to apply good judgment, strong work ethic, and integrity on the job.
Competencies:
Experience:
2-4 years
Education/Certification:
High School diploma or GED equivalent required.
People Management: Yes/No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessMay include:
Nature and Scope :
Knowledge & Skills:
Experience
Education:
Physical Requirements/Work Environment:
Pay Range :
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
May include:
Nature and Scope:
Knowledge & Skills:
Experience:
Education:
Physical Requirements/Work Environment:
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our North Port, FL branch. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization’s policies, procedures, practices, products, and services.
Why work with us?
Position responsibilities may include:
Nature & Scope:
Knowledge & Skills:
Experience:
Education/Certification:
Physical Requirements / Work Environment:
Reports To:
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.
Read Less