The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. Provide excellent customer service via face to face, phone calls and e-mails. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. Generate new and repeat sales by providing product and technical information in a timely manner. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. Provide accurate information regarding availability of in-stock items. Assist customers with warranties and returns. Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments. Periodically reach out to customers to determine satisfaction with the organization, products, and services Maintain records and prepare reports on sales activities. Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures, and company policies. Participate in additional projects/activities to support ongoing business needs.Nature & Scope:
Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks Work is closely supervisedKnowledge & Skills:
Knowledge of HVAC equipment/products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Good phone etiquette and e-mail etiquette Ability to deal with high-volume customer traffic Effective verbal skills – must be able to explain fairly technical parts of information clearly Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders Effective organizational skills and time management skills including ability to prioritize and multi-task High level of attention to detail and accuracy Ability to establish positive working relationships with internal and external customers and employees Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policiesCompetency:
Experience:
1 – 3 years of progressive sales experienceEducation/Certification:
High School diploma or GED equivalent, some colleges preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Branch Manager / Supervisor, Customer ServicePayrate: $18.64 to $23.31 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessThe Product Manager develops, implements, and manages product marketing activities for the Daikin Light Commercial product portfolio, including rooftop units, commercial split systems, and related accessories. This role is responsible for driving profitable growth through product strategy, roadmap development, Voice of Customer, competitive analysis, and cross-functional execution throughout the product lifecycle.
Position Responsibilities may include:
Identify business opportunities through Voice of Customer and market share analysis. Develop business cases for the development of new products, including recommending product positioning and pricing strategy to produce the lowest cost products, and attain the highest possible margins and long-term market share. Develop product specifications to meet the voice of customer needs for markets Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate. Monitor competitive activities/products and provide continuous gap analysis in products/services. Apply knowledge of regulatory requirements for products. Establish price to market through margin analysis and competitive positions. Provide sales support for product benefits and features internally and externally (Product/Dealer Meetings) Participate in additional projects to support ongoing business needs and process improvementsNature & Scope:
Possesses a broad theoretical job knowledge typically obtained through advanced education Has no discretion to deviate from established procedures by performing structured work assignments Work is closely supervised Problems faced are not typically difficult or complex Explains facts, policies, and practices related to the job areaKnowledge & Skills:
Ability to work in a fast-paced team environment. Effective communication skills – verbal, written, and public speaking. Ability to develop and deliver effective communication pieces such as (presentations, written memos, etc.). Ability to apply business and financial methods. Ability to build relationships with and influence stakeholders. Understands manufacturing principles. Understands quality problem-solving techniques (root cause analysis). Effective organizational and time management skills. Participates in Voice of Customer sessions. Ability to apply good judgment, strong work ethic, and integrity on the job.Experience:
0-5 years of experience in product managementEducation/Certification:
Bachelor’s degree. Preference would be in the SciencesPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
DIRECTOR, PRODUCT MARKETINGThe Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals, and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities may include:
Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners Develop, track, and maintain direct and non-direct local relationship with key accounts, mechanical contractors, trade bodies, local authorities and government organizations to build long term sales opportunities Monitor Rep targets on a weekly basis and communicate weekly results to the regionals sales leadership As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. Become the VRV technical expert and resource for our Rep salesforce Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress Conduct monthly business reviews with Rep leadership team Update customers and new products and changes, PMN's & Training events as they occur Provide regular sales application, install, commissioning, business development training and support (primarily VRV) Work closely with local authorities, Association’s (IE: ASHRAE) end users and architects to build long term sales opportunities Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements Conduct demonstrations of products and new features to prospective clients Coordinate with National Accounts Director; Regional Sales Manager and other sales team members to assist in expanding the VRV product opportunities within the sales territory Provide market and competitive intelligence to Daikin leadership Perform other related job duties as assigned by regional sales leadershipRaise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards Perform additional projects/duties to support ongoing business needs.Nature & Scope:
Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion Understands the business and can put together comprehensive department solutions Works with other leaders to establish strategic plans and works towards achieving them Provides leadership and direction to managers in their respective division/departmentSees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) Participates in budget development and monitoring of expenses Level of signing authority established by company policy/guidelines Knowledge & Skills Highly technical VRF capabilities Demonstrated experience with product selection software (primarily for VRV designs) Ability to effectively communicate ideas, concepts, business plans and strategies Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles Embrace the "customer and team first" concept; use a collaborative style in problem solving Demonstrate critical thinking and problem-solving skills Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM) Frame professional activities through an organized and detailed time management system Demonstrate discernment and sound judgment Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends Ability to effectively negotiate agreements with customers and other related parties Comfortable working with C-level executives and/or principles Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word) Ability to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. Previous responsibility for managing a revenue budget of $5M to $10M, preferred.Education/Certification:
Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Manager, Rep SalesQualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals, and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities may include:
Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners Develop, track, and maintain direct and non-direct local relationship with key accounts, mechanical contractors, trade bodies, local authorities and government organizations to build long term sales opportunities Monitor Rep targets on a weekly basis and communicate weekly results to the regionals sales leadership As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. Become the VRV technical expert and resource for our Rep salesforce Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress Conduct monthly business reviews with Rep leadership team Update customers and new products and changes, PMN's & Training events as they occur Provide regular sales application, install, commissioning, business development training and support (primarily VRV) Work closely with local authorities, Association’s (IE: ASHRAE) end users and architects to build long term sales opportunities Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements Conduct demonstrations of products and new features to prospective clients Coordinate with National Accounts Director; Regional Sales Manager and other sales team members to assist in expanding the VRV product opportunities within the sales territory Provide market and competitive intelligence to Daikin leadership Perform other related job duties as assigned by regional sales leadershipRaise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards Perform additional projects/duties to support ongoing business needs.Nature & Scope:
Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion Understands the business and can put together comprehensive department solutions Works with other leaders to establish strategic plans and works towards achieving them Provides leadership and direction to managers in their respective division/departmentSees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) Participates in budget development and monitoring of expenses Level of signing authority established by company policy/guidelines Knowledge & Skills Highly technical VRF capabilities Demonstrated experience with product selection software (primarily for VRV designs) Ability to effectively communicate ideas, concepts, business plans and strategies Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles Embrace the "customer and team first" concept; use a collaborative style in problem solving Demonstrate critical thinking and problem-solving skills Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM) Frame professional activities through an organized and detailed time management system Demonstrate discernment and sound judgment Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends Ability to effectively negotiate agreements with customers and other related parties Comfortable working with C-level executives and/or principles Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word) Ability to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. Previous responsibility for managing a revenue budget of $5M to $10M, preferred.Education/Certification:
Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Manager, Rep SalesQualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals, and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities may include:
Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners Develop, track, and maintain direct and non-direct local relationship with key accounts, mechanical contractors, trade bodies, local authorities and government organizations to build long term sales opportunities Monitor Rep targets on a weekly basis and communicate weekly results to the regionals sales leadership As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. Become the VRV technical expert and resource for our Rep salesforce Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress Conduct monthly business reviews with Rep leadership team Update customers and new products and changes, PMN's & Training events as they occur Provide regular sales application, install, commissioning, business development training and support (primarily VRV) Work closely with local authorities, Association’s (IE: ASHRAE) end users and architects to build long term sales opportunities Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements Conduct demonstrations of products and new features to prospective clients Coordinate with National Accounts Director; Regional Sales Manager and other sales team members to assist in expanding the VRV product opportunities within the sales territory Provide market and competitive intelligence to Daikin leadership Perform other related job duties as assigned by regional sales leadershipRaise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards Perform additional projects/duties to support ongoing business needs.Nature & Scope:
Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion Understands the business and can put together comprehensive department solutions Works with other leaders to establish strategic plans and works towards achieving them Provides leadership and direction to managers in their respective division/departmentSees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) Participates in budget development and monitoring of expenses Level of signing authority established by company policy/guidelines Knowledge & Skills Highly technical VRF capabilities Demonstrated experience with product selection software (primarily for VRV designs) Ability to effectively communicate ideas, concepts, business plans and strategies Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles Embrace the "customer and team first" concept; use a collaborative style in problem solving Demonstrate critical thinking and problem-solving skills Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM) Frame professional activities through an organized and detailed time management system Demonstrate discernment and sound judgment Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends Ability to effectively negotiate agreements with customers and other related parties Comfortable working with C-level executives and/or principles Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word) Ability to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. Previous responsibility for managing a revenue budget of $5M to $10M, preferred.Education/Certification:
Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Manager, Rep SalesQualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessThe Safety Ambassador plays a role for the Company’s Health & Safety objectives. The purpose is to improve the work environment while establishing a positive safety culture by identifying and correcting potential unsafe conditions, unsafe acts, processes, and ensuring employees are adhering to all H&S policies. The Safety Ambassador will also participate in EH&S policy and program development with more senior EH&S team members.
Position Responsibilies may include;
Review recent incidents and emergency response actions. Review and participate in worksite inspections/audits and implement improvements if needed. Review results of occupational accidents and incidents resulting in injuries, illnesses or exposure or hazardous materials. Make suggestions to management for the prevention of future incidents. Recommend new safety policies and procedures. Ambassador shall review employee safety suggestions. Members shall submit recommendations to assist management in suggestion evaluation. Help Maintain 5S in assigned areas. Promote Health and Safety engagement campaigns. Support safety efforts of designated H&S leadership. Will be designated rescuer for Powered Industrial Truck (PIT) incidents. Will train and provide guidance for employees regarding any safety related matters. Perform additional duties as instructed.Nature and Scope:
Works within well-defined instructions The Safety Ambassador role is a means of communication between employees and management on matters of safety and health. Uses established procedures and works in a designated location under immediate supervision to perform assigned tasks.Knowledge and Skills:
Demonstrated knowledge and awareness Daikin’s Health and Safety Rules Knowledge of manufacturing safety protocols and practices including PPE Effective written and verbal communication skills Ability to establish positive working relationships with employees Ability to understand and follow procedures, work instructions and company policies Attention to detail and accuracy including good organizational skills Ability to work with a sense of urgency, self-motivated Comfortable coaching employees Good problem solving skills Ability to use good judgement and strong work ethics and integrity on the job Competency with computers and related software – MS Office-Outlook, Word, Excel and additional database applications Knowledge of forklift/reach truck operations and safety protocols preferredExperience:
2 plus years of manufacturing experience preferably within a high volume environment Powered industrial truck experience is a plusEducation:
High School diploma or GED required Some College or equivalent work experience preferredPeople Management: No
Physical Requirements / Working Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports to:
Area Leader/Area ManagerThe Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals, and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities may include:
Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners Develop, track, and maintain direct and non-direct local relationship with key accounts, mechanical contractors, trade bodies, local authorities and government organizations to build long term sales opportunities Monitor Rep targets on a weekly basis and communicate weekly results to the regionals sales leadership As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. Become the VRV technical expert and resource for our Rep salesforce Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress Conduct monthly business reviews with Rep leadership team Update customers and new products and changes, PMN's & Training events as they occur Provide regular sales application, install, commissioning, business development training and support (primarily VRV) Work closely with local authorities, Association’s (IE: ASHRAE) end users and architects to build long term sales opportunities Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements Conduct demonstrations of products and new features to prospective clients Coordinate with National Accounts Director; Regional Sales Manager and other sales team members to assist in expanding the VRV product opportunities within the sales territory Provide market and competitive intelligence to Daikin leadership Perform other related job duties as assigned by regional sales leadershipRaise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards Perform additional projects/duties to support ongoing business needs.Nature & Scope:
Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion Understands the business and can put together comprehensive department solutions Works with other leaders to establish strategic plans and works towards achieving them Provides leadership and direction to managers in their respective division/departmentSees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) Participates in budget development and monitoring of expenses Level of signing authority established by company policy/guidelines Knowledge & Skills Highly technical VRF capabilities Demonstrated experience with product selection software (primarily for VRV designs) Ability to effectively communicate ideas, concepts, business plans and strategies Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles Embrace the "customer and team first" concept; use a collaborative style in problem solving Demonstrate critical thinking and problem-solving skills Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM) Frame professional activities through an organized and detailed time management system Demonstrate discernment and sound judgment Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends Ability to effectively negotiate agreements with customers and other related parties Comfortable working with C-level executives and/or principles Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word) Ability to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. Previous responsibility for managing a revenue budget of $5M to $10M, preferred.Education/Certification:
Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Manager, Rep SalesQualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Territory Sales Manager position for our Houston, TX branch operations group located remotely, but local, to our Houston, TX branches. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
May include:
Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.Target and sign-up Dealers within assigned territory.Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.Maintain and improve sales revenue and gross margin.Maintain an accurate call history within the CRM system.Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territoryAs required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.Periodically reach out to customers to determine satisfaction with the organization, products and servicesMonitor competitive activity and trends within territory.Expand knowledge base of the company’s products and features.Understand and follow work instructions, operating procedures and company policies.Perform additional projects/duties to support ongoing business needs.Nature and Scope :
Ensures work is aligned with the Director’s expectations, goals, and vision Accountable for implementation of policies, processes, and procedures for short-term resultsDecisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/DirectorWorks on difficult to moderately complex issues and projects Provides guidance and training to subordinatesHas authority to hire, recommend pay, establish performance and recommend for terminationLevel of signing authority established by company policy/guidelinesKnowledge and Skills:
Proficient sales ability with the ability to build and action a robust sales planExcellent communication and presentation skills; both verbal and writtenProficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc.Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales planStrong organizational and multi-tasking and time management skillsAbility to focus and high level of attention to detailAbility to read and interpret construction documents and drawings/plansKnowledge of HVAC products, services, customers and market trendsDemonstrates discernment and sound judgmentSelf-motivated with the ability to work autonomously with minimal supervisionAbility to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 5 years of sales experience preferably within the HVAC industryEducation:
High School Diploma or GED equivalentCollege degree preferredPhysical Requirements/Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsTravel is required – up to 50%Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals, and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities may include:
Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners Develop, track, and maintain direct and non-direct local relationship with key accounts, mechanical contractors, trade bodies, local authorities and government organizations to build long term sales opportunities Monitor Rep targets on a weekly basis and communicate weekly results to the regionals sales leadership As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. Become the VRV technical expert and resource for our Rep salesforce Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress Conduct monthly business reviews with Rep leadership team Update customers and new products and changes, PMN's & Training events as they occur Provide regular sales application, install, commissioning, business development training and support (primarily VRV) Work closely with local authorities, Association’s (IE: ASHRAE) end users and architects to build long term sales opportunities Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements Conduct demonstrations of products and new features to prospective clients Coordinate with National Accounts Director; Regional Sales Manager and other sales team members to assist in expanding the VRV product opportunities within the sales territory Provide market and competitive intelligence to Daikin leadership Perform other related job duties as assigned by regional sales leadershipRaise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards Perform additional projects/duties to support ongoing business needs.Nature & Scope:
Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion Understands the business and can put together comprehensive department solutions Works with other leaders to establish strategic plans and works towards achieving them Provides leadership and direction to managers in their respective division/departmentSees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) Participates in budget development and monitoring of expenses Level of signing authority established by company policy/guidelines Knowledge & Skills Highly technical VRF capabilities Demonstrated experience with product selection software (primarily for VRV designs) Ability to effectively communicate ideas, concepts, business plans and strategies Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles Embrace the "customer and team first" concept; use a collaborative style in problem solving Demonstrate critical thinking and problem-solving skills Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM) Frame professional activities through an organized and detailed time management system Demonstrate discernment and sound judgment Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends Ability to effectively negotiate agreements with customers and other related parties Comfortable working with C-level executives and/or principles Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word) Ability to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. Previous responsibility for managing a revenue budget of $5M to $10M, preferred.Education/Certification:
Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Manager, Rep SalesQualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Read LessDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Rep Director position working remotely, but local to the Central US region. The Regional Rep Director’s primary objectives are to help achieve annual sales goals, and expand the company’s market share within their region. Additionally, they will determine sales and technical training needs for the Rep Sales Engineers and execute the plan to deliver those needs so they are prepared to represent all the company’s product categories.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities may include:
Meet or exceed the budget for sales as defined by the Regional Sales Manager within a predefined geographic territory with pre-assigned customer partners Develop, track, and maintain direct and non-direct local relationship with key accounts, mechanical contractors, trade bodies, local authorities and government organizations to build long term sales opportunities Monitor Rep targets on a weekly basis and communicate weekly results to the regionals sales leadership As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis Be the channel expert on the features, benefits, product performance, and design guidelines for Daikin's products sold in the United States – primarily VRV. Become the VRV technical expert and resource for our Rep salesforce Conduct monthly sales meetings with Rep sales team to monitor VRV + FiT sales progress Conduct monthly business reviews with Rep leadership team Update customers and new products and changes, PMN's & Training events as they occur Provide regular sales application, install, commissioning, business development training and support (primarily VRV) Work closely with local authorities, Association’s (IE: ASHRAE) end users and architects to build long term sales opportunities Monitor project and customer development targets on a weekly basis and communicate the weekly results to the Company’s sales leadership. Manage Daikin resources to resolve all customer concerns, including but not limited to technical and application-based support requirements Conduct demonstrations of products and new features to prospective clients Coordinate with National Accounts Director; Regional Sales Manager and other sales team members to assist in expanding the VRV product opportunities within the sales territory Provide market and competitive intelligence to Daikin leadership Perform other related job duties as assigned by regional sales leadershipRaise any legal concern, commentary, or threat of legal action to supervisor or other appropriate stakeholder Adhere to Daikin's Code of Business Conduct, core values, corporate policies, procedures, and standards Perform additional projects/duties to support ongoing business needs.Nature & Scope:
Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion Understands the business and can put together comprehensive department solutions Works with other leaders to establish strategic plans and works towards achieving them Provides leadership and direction to managers in their respective division/departmentSees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.) Participates in budget development and monitoring of expenses Level of signing authority established by company policy/guidelines Knowledge & Skills Highly technical VRF capabilities Demonstrated experience with product selection software (primarily for VRV designs) Ability to effectively communicate ideas, concepts, business plans and strategies Demonstrated ability to execute the consultative selling approach in unison with our Rep salespeople Demonstrates quality interpersonal relationships and demonstrates flexibility and an open mind in social styles Embrace the "customer and team first" concept; use a collaborative style in problem solving Demonstrate critical thinking and problem-solving skills Ability to manage time, tasks, and activities within a CRM environment (we use Microsoft 365 CRM) Frame professional activities through an organized and detailed time management system Demonstrate discernment and sound judgment Ability to comprehend detailed knowledge of company products and services, customers, decision makers, sales processes & market trends Ability to effectively negotiate agreements with customers and other related parties Comfortable working with C-level executives and/or principles Demonstrated proficiency in Microsoft Office products (Excel, PowerPoint, Word) Ability to apply good judgement, strong work ethics and integrity on the job.Experience:
Minimum 8+ years of demonstrated VRF sales management experience in a technical sales environment and a specification-oriented sales environment. Previous responsibility for managing a revenue budget of $5M to $10M, preferred.Education/Certification:
Bachelor’s degree (Mechanical Engineering degree is a plus) or equivalent, preferredPeople Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:
Manager, Rep SalesQualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
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