We are currently hiring a competitive Project Coordinator to help manage our fast-paced environment, create a consistent positive customer experience for our clients, as well as drive productivity for their respective region. This position is critical for the overall success of the branch and offers the opportunity to build influence company-wide.
Why DaBella?
DaBella is the fastest-growing home improvement company in the United States. We have a total of 67 branches across the nation, and are continuing to open new locations every year! Our vision is to care for families and care for homes; while striving to transform home improvement services across the county! When you join the DaBella Team, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders.
Status: Full-Time - Monday through Friday.
Compensation: $22.00 - $24.00 Hourly
Job Responsibilities:Collaborate with vendors, sub-contractors, customers, and sales team members on multiple projects at any time
Oversee projects across multiple markets to ensure project deadlines and quality standards are met
Serve as the initial point of contact for all visitors
Process deposits and final payments for projects assigned
Coordinate office supply orders and vendor management
Provide general clerical and administrative support
Qualifications:
Strong organizational and time management skills
Ability to independently manage multiple priorities and deadlines
Must be well-organized, accurate, and detail-oriented
Excellent written and verbal communication skills
Comfortable interacting with all levels of leadership
Benefits:
Employees and their families are eligible to enroll in:
Medical, Dental, and Vision
Health Savings Account (HSA)
Company Sponsored Life Insurance
Supplemental Life Insurance
Long-term and short-term disability
Accident protection
Employee assistance program - access to counseling services and other tools to improve work/family/life balance
Pet Insurance for your furry family member
401k plan
Additional Insurance Programs including:
UHC Rewards
Rally Health
One Pass Select (gym membership subscription)
Additional Perks:
VPTO (Volunteer paid time off) year-round incentives to give back to your local community
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
Relocation opportunities to other branches across the nation
Each DaBella Employee receives:
80 hours of Paid Time Off annually with incremental increases
6 paid holidays during a calendar year effective day one of employment
**This is an IN-OFFICE role**
For more information, please visit DaBella.us
#INDCORPORATE
Read LessLocation: On-site, Hillsboro, OR
Schedule: Mon-Fri, 8am - 5pm
Compensation: 80,000 - 90,000K
Essential Functions:
Lead and oversee full-cycle biweekly payroll processing for 2,000+ employees across multiple statesManage payroll operations within Workday, including earnings, deductions, commissions, bonuses, garnishments, PTO, and tax withholdingsEnsure payroll is processed accurately and on schedule while maintaining compliance with federal, state, and local regulationsReview and audit payroll data, reports, and payroll runs to identify discrepancies and ensure accuracyPartner closely with HR, Accounting, and leadership teams to improve payroll workflows and operational efficiencyMaintain payroll records, reporting, and documentation in accordance with company standards and compliance requirementsMonitor changes in payroll laws and regulations and implement process updates as neededSupport, train, and develop payroll team members while helping elevate overall team performanceCreate and maintain payroll reporting and audit processes to improve visibility and accountabilityAssist with payroll-related inquiries, escalations, and issue resolutionAdapt quickly in a fast-paced, high-growth environment where priorities can shift rapidlyQualifications:
5+ years of payroll experience, including high-volume payroll environmentsExperience managing or overseeing payroll operations for large multi-state organizationsStrong experience with Workday payroll processing strongly preferredLeadership experience preferredStrong understanding of payroll laws, wage and hour regulations, taxes, garnishments, and compliance practicesAdvanced attention to detail with strong organizational and problem-solving skillsAbility to manage deadlines and maintain accuracy in a fast-paced environmentStrong communication and interpersonal skillsHigh level of professionalism, accountability, and confidentialityBachelor’s degree in Accounting, Finance, Business, or related field preferredBenefits:
Employees and their families are eligible to enroll in:
Medical, Dental, and VisionHealth Savings Account (HSA)Company Sponsored Life InsuranceSupplemental Life InsuranceLong-term and short-term disability Accident protection Employee assistance program - access to counseling services and other tools to improve work/family/life balancePet Insurance for your furry family member401k planAdditional Insurance Programs including:UHC RewardsRally HealthOne Pass Select (gym membership subscription)Additional Perks:
VPTO (Volunteer paid time off) year-round incentives to give back to your local community Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences Relocation opportunities to other branches across the nationEach DaBella Employee receives:
80 hours of Paid Time Off annually with incremental increases6 paid holidays during a calendar year effective day one of employment#INDCORPORATE
Read LessDaBella is looking for people with grit and determination. The kind who leans into challenges and keeps going when others don’t.
The momentum is here. Appointments are set, and opportunity is building fast. We’re looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer.
We provide the system, the support, and the opportunity to produce six-figure earners. The path is there. The rest comes down to you.
The Role-
WARM LEADS – all of them, no calling, no door knocking, closing sales only!Uncover customer needs and wants, pitch home-improvement solutions same dayTotal ownership of your income with uncapped bonus opportunitiesRapid career growth plans through our esteemed Sales Manager and General Manager in Training programsOngoing mentorship from leadership – unlock tools to be successful in more than just your current role.The Pay-
Earn while you learn: $1,750 during the training period.Expected first-year earnings of $70,000-$90,000Top performers earn $150k+ annuallyUnparalleled and unlimited income potential – expect rewards that match your dedication.$ $3,000 sign-on bonus, paid out over 12 weeks. This will be paid out $250 weekly upon completion of new hire training. The full bonus is fully dependent upon completing the initial 12 weeks of selling after training.Do you have what it takes? Our ideal candidate is…
An adaptable go-getter who seizes opportunities and challenges with a smile.Has a competitive spirit, with or without prior industry experience.Highly effective in communication skills.A self-motivated achiever who consistently exceeds expectations.Showcases the ability to inspire and lead others toward shared goals.Additional Information
Requirements
Availability Monday through Saturday.Valid driver’s license, personal auto insurance, and reliable transportation.Willing to travel within designated sales territory.Working cell phone with data plan.Bilingual Spanish a plus (not required)Benefits & Perks
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
Volunteer Paid Time Off (VPTO)
For more information, please visit DaBella.us
About DaBella
Since 2011, DaBella has grown to become one of the largest home improvement services companies in the United States, currently with 60+ branches in over 20 states. We continue our rapid expansion because we believe a larger footprint means that more will benefit from how we serve homeowners. Our core purpose is to care for families and their homes. We strive to provide the best customer experience and the best environment for our growing workforce.
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most. DaBella puts to work only factory-trained installers, who use only quality-made products, and offer the industry’s best manufacturer warranties. We work with only the best American manufacturers like GAF, James Hardie, Glasswing & Fairfield Windows, and Sentrel Bath Systems just to name a few.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
Learn more about the DaBella family at www.DaBella.us
#82007SALES
Read LessDaBella is looking for people with grit and determination. The kind who leans into challenges and keeps going when others don’t.
The momentum is here. Appointments are set, and opportunity is building fast. We’re looking for sales reps ready to step in, take hold of that momentum, and turn it into a six-figure summer.
We provide the system, the support, and the opportunity to produce six-figure earners. The path is there. The rest comes down to you.
The Role-
WARM LEADS – all of them, no calling, no door knocking, closing sales only!Uncover customer needs and wants, pitch home-improvement solutions same dayTotal ownership of your income with uncapped bonus opportunitiesRapid career growth plans through our esteemed Sales Manager and General Manager in Training programsOngoing mentorship from leadership – unlock tools to be successful in more than just your current role.The Pay-
Earn while you learn: $1,750 during the training period.Expected first-year earnings of $70,000-$90,000Top performers earn $150k+ annuallyUnparalleled and unlimited income potential – expect rewards that match your dedication.$ $3,000 sign-on bonus, paid out over 12 weeks. This will be paid out $250 weekly upon completion of new hire training. The full bonus is fully dependent upon completing the initial 12 weeks of selling after training.Do you have what it takes? Our ideal candidate is…
An adaptable go-getter who seizes opportunities and challenges with a smile.Has a competitive spirit, with or without prior industry experience.Highly effective in communication skills.A self-motivated achiever who consistently exceeds expectations.Showcases the ability to inspire and lead others toward shared goals.Additional Information
Requirements
Availability Monday through Saturday.Valid driver’s license, personal auto insurance, and reliable transportation.Willing to travel within designated sales territory.Working cell phone with data plan.Bilingual Spanish a plus (not required)Benefits & Perks
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
Volunteer Paid Time Off (VPTO)
For more information, please visit DaBella.us
About DaBella
Since 2011, DaBella has grown to become one of the largest home improvement services companies in the United States, currently with 60+ branches in over 20 states. We continue our rapid expansion because we believe a larger footprint means that more will benefit from how we serve homeowners. Our core purpose is to care for families and their homes. We strive to provide the best customer experience and the best environment for our growing workforce.
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most. DaBella puts to work only factory-trained installers, who use only quality-made products, and offer the industry’s best manufacturer warranties. We work with only the best American manufacturers like GAF, James Hardie, Glasswing & Fairfield Windows, and Sentrel Bath Systems just to name a few.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
Learn more about the DaBella family at www.DaBella.us
#82007SALES
Read LessWhy DaBella?
DaBella is the fastest-growing home improvement company in the United States. We have a total of 67 branches across the nation and are continuing to open new locations every year! Our vision is to care for families and care for homes, while striving to transform home improvement services across the county! When you join the DaBella Team, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders.
Schedule: Full-time, Monday – Friday 8:00am – 5:00pm (Possible overtime / weekend work when needed)
Compensation: 85,000-95,000K
Location: On-site, Austin Texas, Some travel required (25-50%) - We are looking for Local Applicants Only
About the Role
The Senior Systems Administrator supports our IT infrastructure, ensuring system availability, security, and performance. This role collaborates with IT team members, vendors, and end users to deploy, troubleshoot, optimize, and support technology systems. They analyze and resolve complex, escalated issues, implement processes and SOPs, and apply best practices to improve system usability, uptime, and efficiency while delivering a high level of user support.
Job Responsibilities:
Lead design and implementation of enterprise IT infrastructure (networking, cloud), ensuring security, performance, and 24/7 availabilityDevelop and execute Business Continuity and Disaster Recovery plansManage Windows servers, desktops, Active Directory, and Office 365Automate and optimize systems using PowerShell, Python, or AnsibleMonitor, maintain, and enhance systems, including Pulseway and AssetSonar platformsTroubleshoot complex and widespread issues; serve as escalation point for IT support and assist end usersPerform system maintenance; test and deploy patches, firmware, and updatesManage integrations and automations to improve user experience and securityMaintain accurate documentation, SOPs, and records in ticketing/change management systemsLead strategic IT projects; mentor team members and stay current on emerging technologiesQualifications:
5+ years of experience in systems administration and/or IT InfrastructureStrong knowledge of Windows Operating systems, Group Policy, Active Directory, Azure AD, and AzureExperience with virtualization (VMware, Hyper-V) and enterprise storageKnowledge of VoIP systems and cloud networking in distributed environmentsHands-on experience with enterprise monitoring tools (e.g., SolarWinds, PRTG, Splunk)IT Certifications like CCNP, MCSE, or Azure Solutions ArchitectStrong knowledge of IT infrastructure, networking, cloud platforms, and enterprise applicationsExperience with IT service management tools, monitoring systems, and automation technologiesProven track record of improving uptime, performance, and securityProven track record of identifying needs and implementing system improvements to reduce user issuesExcellent problem-solving, analytical, and organizational skillsHigh standards for integrity, confidentiality, and meeting deadlinesProven ability to create SOPs and documentation independentlyCustomer service oriented with a problem-solving attitudeAbility to listen to non-technical users and identify, understand and analyze underlying technical issuesPreferred:
Bachelor’s degree in information systems, business or related fieldExperience with Zendesk or other similar IT Support ticketing systemsExperience with Asana or other similar project management toolsBenefits & Perks:
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass SelectPaid professional development, leadership training, and relocation opportunities nationwide80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)For more information, please visit DaBella.us
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
#INDCORPORATE
Read LessSince 2011, DaBella has grown to become one of the largest home improvement services companies in the United States, currently with 60 branches in 20 states. We continue our rapid expansion because we believe a larger footprint means that more will benefit from how we serve homeowners. Our core purpose is to care for families and their homes. We strive to provide the best customer experience and the best environment for our growing workforce.
Full-time, Monday – Friday 8:00am – 5:00pm
Location: On-site, Austin Texas - We are looking for Local Applicants Only
Compensation: $95,000 – $105,000
Are you the type of IT leader who doesn’t just manage projects—but drives them across the finish line?
Do you thrive on collaborating with talented teams, optimizing systems, and ensuring that every user has a seamless, secure tech experience?
About the Role
As our IT Infrastructure Manager, you’ll be the driving force behind the reliability, performance, and security of our company’s technological backbone. You’ll lead a skilled team of Network, Security, and Systems Administrators—plus trusted external partners—to design, maintain, and optimize our enterprise infrastructure.
Your leadership and project management expertise will be key to transforming our systems and processes, ensuring everything runs smoothly—from cloud environments and networks to servers and user endpoints.
You’ll balance strategy and hands-on technical work, turning complex challenges into actionable results.
Job Responsibilities
Manage and mentor the IT Infrastructure team, fostering collaboration, technical growth, and accountability.Plan and execute infrastructure initiatives that improve uptime, security, and user experience.Lead the design, implementation, and optimization of enterprise IT infrastructure, spanning networking, cloud services, and server systems.Develop and maintain IT infrastructure best practices, policies, and SOPs to ensure operational excellence, data integrity, and compliance.Oversee lifecycle management of network, cloud, and server systems, including monitoring, maintenance, and performance tuning.Implement and test Business Continuity and Disaster Recovery plans, ensuring rapid recovery and minimal business disruption.Collaborate with cross-functional teams to support business growth, office expansions, and technology initiatives.Manage and administer Windows servers, Active Directory, and Office 365, leveraging automation tools such as PowerShell, Python, or Ansible.Stay current with industry trends and emerging technologies, recommending and implementing innovations to enhance system reliability and security.Qualifications
5+ years of experience in IT Infrastructure, Systems, or Network Administration2+ year leading or supervising technical teamsStrong knowledge of IT infrastructure, networking and cloud platformsWindows OS, Active Directory, Entra/Azure AD, and AzureRelevant certifications (CISSP, CCNP, MCSE, Azure Solutions Architect) are a plusExcellent project management, communication, and organizational skillsHigh standards for integrity, confidentiality, and meeting deadlinesProven ability to create SOPs and documentation independentlyA strong customer-service mindset with a knack for translating tech into resultsBenefits & Perks:
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass SelectPaid professional development, leadership training, and relocation opportunities nationwide80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)For more information, please visit DaBella.us
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
Read LessLocation: Dallas, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually
Overview:
The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.
What You'll do:
Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.
Qualifications:
1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications:
Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials
Benefits & Perks:
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)
For more information, please visit DaBella.us
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
#INDCORPORATE
Read LessLocation: Dallas, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually
Overview:
The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.
What You'll do:
Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.
Qualifications:
1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications:
Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials
Benefits & Perks:
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)
For more information, please visit DaBella.us
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
#INDCORPORATE
Read LessLocation: Austin, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday | 8:00 AM–5:00 PM ( Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site ( Up to 25% travel may be required )
Compensation: $100,000–$120,000 annually
We are seeking an experienced Call Center Systems Manager to oversee and optimize the technology that powers our call center operations. In this role, you’ll serve as the subject matter expert for our call center platforms, primarily Five9, while ensuring seamless integration with systems such as Salesforce and other enterprise applications.
You’ll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications teams to improve workflows, enhance user experience, and drive operational performance. This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving.
What You'll DoLead administration and optimization of call center platforms, primarily Five9Configure and maintain IVRs, call routing, queues, campaigns, SMS/chat channels, and communication workflowsManage dialing strategies and campaign performance to improve productivity and connect ratesMonitor system performance and troubleshoot issues to ensure reliable operationAdminister user access, permissions, and platform configurationsSupport integrations between Five9, Salesforce, and other enterprise systemsPartner with stakeholders to identify opportunities for process improvements and enhanced user experienceCollaborate with data teams to develop reporting and dashboards for call center performance metricsCreate documentation, SOPs, and training materialsMentor junior administrators and support team membersEnsure compliance with security, privacy, and operational standardsQualifications5+ years of experience administering and managing call center platformsExperience with Five9 or similar CCaaS platformsStrong understanding of call routing, IVR configurations, campaign management, and real-time monitoringWorking knowledge of Salesforce or comparable CRM systemsExperience supporting high-volume call center environmentsStrong troubleshooting, analytical, and organizational skillsAbility to collaborate effectively across technical and business teamsPreferred:
Leadership, supervisory, or team lead experienceFive9 or other CCaaS certificationsExperience with Salesforce Service CloudExperience with workforce management and analytics toolsFamiliarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRailStrong documentation and training experienc Read LessThe Accounts Payable Manager oversees vendor payments, supports technology stack integrations, implements process improvements, and manages the accounts payable team.
On-site in Austin, TXMonday - Friday, 8am - 5pmJob Duties:
Own the full AP cycle, ensuring timely and accurate vendor payments. Optimize vendor rebate and early payment discount programs to maximize cost savings.Lead and mentor a team of 8+ AP professionals supporting 60+ branches across multiple time zones (Eastern, Central, Mountain, and Pacific).Ensure all transactions are recorded in compliance with U.S. GAAP, including ASC 842 (Lease Accounting). Oversee and review month-end close and account reconciliations across all entities.Partner with operations, sales, property management, and finance leaders to align financial processes with business needs and resolve vendor disputes and escalations.Monitor KPIs and productivity metrics, identify opportunities for automation, and lead initiatives to improve efficiency. Analyze budget-to-actuals and support monthly financial reporting.Own and manage business personal property tax filings, escheatment/unclaimed property processes, B&O, Sales, Sales and Use, and 1099 reporting. Support tax return preparation and ensure timely state and local tax payments.Qualifications:
Bachelor’s degree in Accounting; CPA preferredMinimum of 5+ years in high-volume financial operations, AP, or accounting systems rolesAt least 3+ years managing a team of 6 or moreProven experience with process automation and operational improvementsExpertise in Business Personal Property tax filings and 1099 complianceProficient in financial reporting tools and dashboards (e.g., Salesforce, Tableau, Excel)Experience supporting FP&A and operational reporting effortsPreferred:
Experience with Sage IntacctExperience with SalesforceExperience with MediusExperience with Divvy / Bill.comExperience with AvalaraBenefits & Perks:
Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass SelectPaid professional development, leadership training, and relocation opportunities nationwide80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)For more information, please visit DaBella.us
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
Read Less