We are seeking an Account Manager to join our team in Jacksonville, FL
You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve customer inquiries and complaintsSet follow-up appointments to keep customers aware of latest developmentsCreate sales material to present to customersQualifications:
Previous experience in sales, customer service, or other related fieldsAbility to build rapport with clientsStrong negotiation skillsDeadline and detail-orientedCompany DescriptionD&A Building Services, Inc. and its subsidiaries are privately owned, commercial facility maintenance providers. Founded in 1985, the company has grown from its humble beginnings and has positioned itself as the leading company providing services to property management companies, building owners, municipal, state and federal government facilities.Company DescriptionD&A Building Services, Inc. and its subsidiaries are privately owned, commercial facility maintenance providers. Founded in 1985, the company has grown from its humble beginnings and has positioned itself as the leading company providing services to property management companies, building owners, municipal, state and federal government facilities. Read LessSUMMARY
The Area Manager serves as a representative of D&A Building Services, Inc., D&A Window Cleaning Services, Inc., D&A Construction Group, Inc. and D&A Landscaping Division (hereinafter collectively known as D&A). The incumbent is responsible for the management of multiple accounts, and the personnel assigned to each account. This Manager will ensure that all services are being provide in an appropriate and cost effective manner.
DUTIES AND RESPONSIBILITIES – ESSENTIAL FUNCTIONS
• Controlling and maintaining all the assigned locations within the assigned budget.
o Ensuring buildings are properly stocked with the appropriate supplies (toilet tissue, paper towel, liners, etc.)
o Employee's use of cleaning supplies, equipment and machinery, and safety equipment.
• Prepare supplies order within company procedures and budget.
• Conducting locations inspections/audits to ensure the job was performed within the company and client quality standards and requirements.
o Perform, at least, ten (10) inspections per week.
o Perform correction and prevention actions to correct findings and/or unsatisfactory work as needed.
o Provide completed inspections to the Operations Manager with the action plan, if needed.
o Maintain inspections file up-to-date.
• Training, counseling and discipline (as necessary) the assigned staff to ensure company policies and procedures are followed.
o Review electronic time sheets of employees in their territory
o Create communication logs, as needed
• Prepare paperwork for new hires, changes and/or terminations.
• Support personnel, customer relations and special project work, as needed.
• Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements.
• Ensure compliance with regulatory agencies.
• Maintain an environment that is sanitary, attractive, and in orderly condition.
• Demonstrate and promote company culture, values and management philosophy.
• Demonstrate quality leadership in meeting performance plans.
• In free time, Manager must generate sales in the Tampa market
• Generate new sales through current/new clients
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
CREDENTIALS
This position is for TAMPA, FLMUST be bilingual (Spanish)MUST have a clean driver's license/driving recordTwo (2) year college AND 3-5 years in the janitorial industry with operating experience - OR - Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.**To be paid salary plus annual bonus depending on project profitability
Company DescriptionD&A Building Services, Inc. and its subsidiaries are privately owned, commercial facility maintenance providers. Founded in 1985, the company has grown from its humble beginnings and has positioned itself as the leading company providing services to property management companies, building owners, municipal, state and federal government facilities.Company DescriptionD&A Building Services, Inc. and its subsidiaries are privately owned, commercial facility maintenance providers. Founded in 1985, the company has grown from its humble beginnings and has positioned itself as the leading company providing services to property management companies, building owners, municipal, state and federal government facilities. Read LessAssistant Operations Manager Requirements:
Must be able to work independently with little supervision.Bilingual English/Spanish a plus!Available to work non-traditional business hours (where necessary)Have own transportation.Must be knowledgeable in regards to janitorial equipment such as an auto scrubber, buffer, side by side slow speed and high speed burnisher.MS Office: Word, Excel, Outlook.Positive and out-going personality; a good relationship developer with clients, employees and vendors.Clean driver's license/driving recordOperations Manager Responsibilities:
Manage vendor and self-performed services within assigned territory.Train, educate and reinforce corrective measures among vendor and self-perform staff.Communicate with our Corporate Office, Operations Manager & Area Managers, Utilities and leads in buildingsThe completion of a pre-set visitation and inspection program monthly.Escalate urgent issues to corporate officeTake photos for quality inspectionsSpecial ProjectsOnly candidates who have cleaning supervisory experience should apply.
Company DescriptionD&A Building Services, Inc. and its subsidiaries are privately owned, commercial facility maintenance providers. Founded in 1985, the company has grown from its humble beginnings and has positioned itself as the leading company providing services to property management companies, building owners, municipal, state and federal government facilities.Company DescriptionD&A Building Services, Inc. and its subsidiaries are privately owned, commercial facility maintenance providers. Founded in 1985, the company has grown from its humble beginnings and has positioned itself as the leading company providing services to property management companies, building owners, municipal, state and federal government facilities. Read Less
