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CyrusOne
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  • Senior Facilities Manager  

    - Maricopa County
    Senior Facility Manager Under the direction of the Regional Operations... Read More
    Senior Facility Manager Under the direction of the Regional Operations Director, oversee the daily operation of the data centers and associated critical infrastructure by managing internal and external resources and providing an exceptional customer experience each day for every customer. The Senior Facility Manager will manage the relationship with the third-party facility management provider (JLL) within his or her region, to ensure that the facilities are being operated within the mandated CyrusOne procedures and standards. The Senior Facility Manager will manage the implementation process for all customer orders and build-outs within his or her region. Essential Job Functions: Environmental Management Manage day to day operations of the facilities through daily coordination with on-site engineering teams. Manage the preventative and corrective maintenance program for the region. Provide direction to the site teams on the resolution of any incidents or issues. Coordinate with JLL management, concerning staff recognition, reviews, career development, corrective actions and scheduling. Coordinate with JLL management concerning staff training or re-training needs. Maintain Operations Policies, Procedures and Guidelines. Vendor Management for all entities working within the data centers. Asset Management Management of our asset tracking processes, and systems. Reporting on Assets for customers and internal. Incident Management Lead the local incident manage process from incident inception, through resolution and final RCA documentation. Capacity Management Maintain current status and future status reporting on all capacity thresholds within the facility. Customer Support Work with centralized Implementation Managers to assure on-time and quality delivery and customer orders and build-outs. Manage the implementation process for the scopes of work under Facility Operations, to ensure the successful and timely delivery of service. Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc. Support the Sales Organization in the placement of potential new customer orders. Act as single point of contact for local customer teams in the resolution of day to day issues. Lead and direct facility tours for new customer deals. Review customer contracts. Represent CyrusOne on customer audits and provide required documentation. Reporting and Compliance Manage all internal and external monthly reporting required from the region. Coordinate with internal departments (e.g.: Accounting, Finance, EH Read Less
  • Senior Director, Regional Operations  

    - Loudoun County
    Sr. Director, Regional Operations The Sr. Director, Regional Operation... Read More
    Sr. Director, Regional Operations The Sr. Director, Regional Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. Director will also provide Implementation Management support for certain key accounts to ensure successful service delivery. Responsibilities: Management of the Facilities Support Customer Environmental Services Management Environmental Management Capacity Management Access Management Asset Management Daily Reporting and Communication Regulatory Compliance Management Problem Resolution Customer Communication Budgeting and Forecasting Manage Strategic Initiatives Qualifications: 9+ years' experience in managing critical facilities in a data center environment 12+ years supervisory or personnel management experience Excellent verbal and written communication skills Ability to work well with all levels of people within the organization Ability to direct and manage work groups Excellent organizational skills Ability to work well under pressure and manage multiple concurrent priorities Excellent time management skills Demonstrates strong customer service skills and takes ownership of the customer experience Ability to develop and document procedures and train personnel on the procedures Can proactively identify potential customer issues; communicate them to appropriate parties and resolve. Takes ownership for business performance Provides constructive thought leadership on ways to improve service. Pursues creative ways to reduce expenses when possible. Operates with a strong work ethic and a desire to do things the right way. Proactively offers constructive and creative ways to improve our business. Leads by example in helping to build and sustain a healthy, supportive and results driven culture. Exercises good judgment in communicating and resolving issues with fellow co-workers. As a CyrusOne representative, treats all vendors, contractors, employees with respect and professionalism. Encourages constructive feedback on performance so lessons can be learned as part of a continuous improvement culture. Displays personal commitment to always learn and improve. Education/Certifications: Bachelor's Degree in Computer Science, Business Administration or related field (equivalent work experience may be substituted for degree) Work Environment: Fast paced environment Travel required. 25% for candidates in Sterling, VA, 50% for candidates in Aurora, IL CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Read Less
  • Senior Project Manager, Construction & Development  

    - Bexar County
    Senior Project Manager, Construction
    Senior Project Manager, Construction Read Less
  • Global Account Director  

    - Dallas County
    Global Account Director The Global Account Director is responsible for... Read More
    Global Account Director The Global Account Director is responsible for identifying and closing new Hyperscale opportunities, managing the customer relationship, and growing CyrusOne's presence within the client/account. The Global Account Director will provide insights and recommendations to support the client's strategic initiatives. Essential Functions: Prospect, qualify and close technical solution sales with the named Hyperscale accounts, typically one to five key accounts. Work with the customer to identify underlying causes of customer's business problems and recommend the appropriate solutions. Manages sales activities for assigned named accounts. Responsible for significant key client relationship management and development. Responsible for the strategy for strategic accounts and ensures the strategy execution. Manage intermediate, technical sales with highly varied business applications. Develop customer presentations and lead customer meetings. Consistently achieve targeted sales objectives. Build and manage account plan for targeted accounts. Develop clear, specific, action-oriented account plans to develop large accounts. Prospect, qualify and close complex, technical solution sales. Manage the client engagement cycle from prospecting, to proposal through to closing and contract signature, including the negotiation of complex contractual terms and conditions with new clients. Ability to understand hyperscale data center needs, define requirements and customize solutions for a variety of organizations. Keeps Salesforce updated and follows sales processes for orders as set by department. Other duties as assigned. Minimum Requirements: Proven successful sales experience. Excellent presentation and verbal and written communication skills. Must be able to work in a team environment. Must be able to set goals and develop a business plan. Must be self-motivated and performance driven. Must be able to learn the solution sales cycle. Must be able to effectively use sales automation tools, applications software and equipment to manage the sales/service process. Excellent communication skills, both verbal and written. Must be able to effectively communicate to Executives both within and outside the company. Must be willing to learn and adapt as new products are developed. Data Center sales (shell, build-to-suit, colocation, managed services and professional services) experience required. Successful track record of selling high profile solutions to global hyperscale data center clients. Experience managing a global customer with key stakeholders around the world. Proven ability to work well as part of an extended sales team as well as cross functionally within a global organization. Strong solution selling skills, including extensive experience calling on key executives in large accounts. Strong knowledge of the IT industry. Experience/Skills: This position requires 10 year's successful data center sales experience, with a minimum of 5 years of successful Hyperscale account leadership. Requires previous experience selling to C-level decision makers in respective business market and proven successful sales experience in an IT consulting sales environment. Education: Bachelor's Degree required, MS or MBA preferred. Work Requirements: Travel as required. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Read Less

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