Position: Front Desk and Patient Scheduling Coordinator
Job Type: Full-Time (Must Travel)
Job Summary:
We are seeking a friendly and outgoing Front Desk/Check-Out and Patient Scheduling Coordinator to join our team. This person will perform a variety of administrative and customer service duties, including answering phone calls, scheduling appointments, checking patients in and out, and processing payments, Scanning, Testing appointment. The Front Desk and Patient Coordinator will also aid other Departments, as required.
Responsibilities:
Greet and check-in patients and visitors.
Answer and manage phone calls.
Schedule patients and confirmation appointments Schedule follow-up appointments, check-in, and check-out patients Verify patient insurance information and collect co-pays and balances. Respond to patient inquiries and concerns in a pleasant and professional manner Ensure a clean and organized front desk area Handle other tasks as assigned.
Requirements:
High school diploma.
Medical front desk experience.
Excellent communication.
interpersonal skills Ability to multitask and work under pressure
Basic knowledge of medical billing.
Proficient computer skills, including Microsoft Office
EMR software (E-clinical +)
Ability to work flexible hours, including early mornings and evenings.
Must Travel locally to our 5 locations.
Pleasant demeanor and team-oriented attitude
2-year medical experience
Bilingual +
Benefits:
Dental insurance
Health insurance
Life insurance
401k Retirement
Paid time off
Vision insurance
Schedule:
8+ hour shift
Monday to Friday
Some Saturdays
If you are seeking a challenging and rewarding career in a fast-paced medical environment, we encourage you to apply for this role.
Read LessJob Description: Authorization/Referral Specialist
Position Overview:
We are seeking a detail-oriented and highly organized Authorization Specialist to join our growing Cardiology Group. The Authorization/Referral Specialist will be responsible for obtaining authorization from insurance companies and other third-party payers to ensure timely reimbursement for medical services provided. This role requires strong communication skills, attention to detail, and the ability to navigate insurance authorization processes efficiently.
Key Responsibilities:
1. Verify Insurance Coverage: Review patient insurance details and benefits to determine coverage for specific medical services. Communicate with patients and insurance companies to clarify coverage details when necessary.
2. Obtain Authorizations/Referral: Initiate the authorization process with insurance companies by submitting all required documentation and information. Follow up with insurance companies to obtain timely approval for medical services.
3. Documentation and Records: Maintain accurate and updated records of all authorization requests and communications. Document all relevant information regarding insurance coverage, authorizations, denials, and any additional requirements from payers.
4. Collaborate with Providers: Collaborate closely with healthcare providers, including physicians, nurses, and administrative staff, to gather necessary medical documentation and ensure appropriate codes and information are included in authorization requests.
5. Adhere to Compliance Policies: Ensure compliance with all applicable laws, regulations, and internal policies related to obtaining authorizations. Stay updated on insurance industry changes and guidelines for authorization processes.
6. Insurance Appeals: Assist in the insurance appeals process for denied authorizations. Gather additional information, follow up with insurance companies, and provide necessary documentation to support the appeal.
7. Communication and Customer Service: Maintain effective communication with patients and insurance companies, to resolve any issues or discrepancies related to authorizations. Provide timely and knowledgeable responses to inquiries and concerns.
Qualifications and Skills:
- High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.- Minimum of 2 years of experience in medical billing, insurance authorization, or related field.- Strong understanding of medical terminology, insurance plans, and authorization processes.- Excellent written and verbal communication skills, with the ability to effectively communicate complex information to patients, insurance companies, and healthcare providers.- Proficient in using computer systems for data entry, record-keeping, and communication.- Detail-oriented with a strong ability to prioritize tasks and manage multiple authorizations simultaneously.- Knowledge of insurance billing and coding systems (ICD-10, CPT, HCPCS) is a plus.- Familiarity with electronic health records (EHR).- Ability to work independently as well as collaboratively in a team-oriented environment.
The Authorization/Referral Specialist plays a critical role in ensuring the smooth and efficient processing of insurance authorizations to facilitate timely healthcare services for patients. If you have strong organizational skills, attention to detail, and a passion for assisting patients navigate insurance processes, we invite you to apply for this position.
Benefits:
Dental insurance
Health insurance
Life insurance
401(K) Retirement
Paid time off
Vision insurance
If you are seeking a challenging and rewarding career in a fast-paced medical environment, we encourage you to apply for this role.
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