Department: Food and Beverage
Reports To: General Manager, Food & Beverage Manager, Catering/Sales Managers and Event Coordinator
Summary:
To assist the general manager, food & beverage manager, catering/sales managers and event coordinator in setting up and taking down banquet and catering services and functions within banquet standards set by the company.
Essential Functions:
Review assigned work functions for the entire week and the next day.Set up room according to instructions. Assure all requested AV equipment is in place and working. Check all china, glassware, silverware and linen items are in place for the event. Assure proper atmosphere; lights, temperature and music are set and maintained for our guests. Assure all rooms are cleared and broken down; items should be stored properly after each function.Reset after breakdown.Assist with food serving and dishing if necessary.For buffets, help run food and stock food to ensure sufficient food is available. Assure proper breakdown of food tables and storage of food.Adhere to written management schedule as written and requested by general manager / food and beverage manager / catering and sales manager / event coordinator.Help maintain the teamwork environment and cooperate fully with others.Assure service standards.Maintain at all times a neat, clean, organized work area that is presentable to guests.Follow proper sanitation, hygiene and safety procedures.Responsible for the proper handling of all items, including china, glassware, silverware, linen and props, ensuring proper storage after use. Recommend proper maintenance and repair to the general manager / food and beverage manager / catering and sales manager / event coordinator and ensure the proper housekeeping of all function space. Assist with reporting and processing all claims for workman’s compensation within 24 hours.Ensure a harassment and hostile-free environment.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required.
Education/Experience Preferred:
No prior experience is required.
Reasoning Ability:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills.Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities.Must be able to read banquet event orders and interpret diagrams.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job:
Most work tasks are performed indoors and outdoors. Temperature and weather can vary.Walking and standing are required the majority of the working day. Length of time of these tasks may vary from day to day and task to task.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.Must be able to bend, stoop, squat and stretch to fulfill cleaning and inspection tasks.Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.Vision occurs continuously with the most common visual functions being those of near vision and depth perception.Requires manual dexterity to use and operate all necessary equipment.
I have read this job description and understand its contents. Furthermore, I verify that I am able to meet all criteria as detailed above and am capable of performing all tasks described. I also understand that no written job description can detail every aspect of a job and realize that I may be asked to work in other areas besides my primary position.
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessDepartment: Retail
Reports to: Store Manager
Summary:
Receives payment from customers or associates for goods or services by performing
the following duties:
Responsibilities
Provides excellent guest service.Is thoroughly familiar with the property and all of its services and generally familiar with other lodges and activities in CSP.Is thoroughly familiar with grocery and gift store items.When not absolutely certain, verifies minimum legal age of any patron attempting to buy alcoholic beverages or tobacco products.Uses suggestive selling methods to build stores totals.Operates cash register and direct deposit credit card machine and is responsible for accuracy of all items posted.Makes change and issues receipts or tickets to customers.Stock work as directed by store manager.Keeps work areas clean and uncluttered.May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving company mission.
Qualifications
To perform this job successfully, an individual must be able to perform eachEducation/Experience Preferred:
Prior experience desired, but not required.Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Physical Requirements:
The physical demands described here are representative of those that must be met by
an associate to successfully perform the essential functions of this job:
I have read this job description and understand its contents. Furthermore, I verify that I
am able to meet all criteria as detailed above and am capable of performing all tasks
described. I also understand that no written job description can detail every aspect of a
job and realize that I may be asked to work in other areas besides my primary position.
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessDepartment: Administration and General
Reports to: General Manager
Summary:
The director is responsible for placing employees in dormitory rooms and RV sites.
Provides transportation to and from the park. Arranges the transportation to Rapid City
and Custer as well as tourist destinations. Plans and organizes activities for employees
in their free time. Serves as security and counselor:
Responsibilities
Provides excellent guest service; serves as a role model.Is thoroughly familiar with the dormitories and the numbers assigned to the RV sites.Sets a schedule for cleaning the common areas in the dormitory and picking up trash outside.Ensures safety and quiet time in the dormitory.Has a working knowledge of the schedules at the bus terminal and airport.Plans the weekly, monthly or regular free-time activities.Maintains the employee van for transportation of the employees to Custer, Rapid City or tourist attractions.Guides and gives directions to new employees.Handles multiple tasks in regard to addressing employee needs and maintaining park rules.May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving the company mission.Reports to the general manager on all room assignments and any room moves or changes.Qualifications
To perform this job successfully, an individual must be able to perform eachEducation/Experience Preferred:
Prior experience and/or training desirable but not required.Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Physical Requirements:
The physical demands described here are representative of those that must be met by
an associate to successfully perform the essential functions of this job:
Physical Requirements:
The work environment characteristics described here are representative of those an
associate encounters while performing the essential functions of this job. While
performing the duties of this job, the associate is frequently exposed to humid
conditions and heat. The noise level in the work environment is usually moderate unless
there is a big party.
I have read this job description and understand its contents. Furthermore, I verify that I
am able to meet all criteria as detailed above and am capable of performing all tasks
described. I also understand that no written job description can detail every aspect of a
job and realize that I may be asked to work in other areas besides my primary position.
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Department: Rooms
Reports to: Front Desk Manager
Summary:
Front desk activities of the resort include resolving problems arising from guest
complaints, completing reservation and room assignment activities and addressing
unusual requests or inquiries by performing the following duties:
Responsibilities
Provides excellent guest service.Is thoroughly familiar with all lodges and activities in Custer State Park.Works closely with the Central Reservations staff to receive reservations or
Qualifications
To perform this job successfully, an individual must be able to perform eachEducation/Experience Preferred:
Prior experience desired, but not required. High school education or GEDReasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Physical Requirements:
The physical demands described here are representative of those that must be met by
an associate to successfully perform the essential functions of this job:
I have read this job description and understand its contents. Furthermore, I verify that I
am able to meet all criteria as detailed above and am capable of performing all tasks
described. I also understand that no written job description can detail every aspect of a
job and realize that I may be asked to work in other areas besides my primary position.
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read Less