This position is responsible for overall engineering operations. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations.
• Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines and capital expenditures.
• Learns the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the hotel property.
• Assesses and evaluates functionality of all equipment and assets.
• Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long term savings can be realized.
• Keep the property well maintained, equipment serviced and in good repair.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses.
• Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives.
• Monitor and manage all payroll/labor expenses.
• Is knowledgeable in all engineering SOP’s, and sets the example for others by following all CSM and brand requirements.
• Identifies training opportunities, and provides one-on-one training in specific tasks or SOP’s as appropriate.
• Supports all departments to ensure excellent customer service as it relates to maintenance and equipment issues.
• Completes all assigned duties within or outside the normal scope of responsibilities.
• Maintains a clean and safe work environment in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills.
• Must have high level of technical expertise as it relates to the position.
• Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and have high attention to detail.
• Must be able to work in an environment with frequent interruptions and tight deadlines
Competencies/Skills Required: Minimum of 3+ years of maintenance experience and 2+ years of experience in a maintenance supervisory, lead, or management role, or an equivalent combination of education, technical expertise, and leadership experience.
Education: High school diploma or GED required. College degree or equivalent experience preferred. CPO, HVAC, boiler, Serve Safe certification desired, or the ability to obtain certification based on policy guidelines. Current and valid driver’s license and safe driving record required.
Physical Requirements: Ability to lift, push, and pull up to 100 pounds consistently throughout shift.
Rate: $35.00 - $38.00 per hour
Read LessThis position is responsible for the cleaning and maintenance of linens and other soft goods. Assists guests by providing friendly, courteous and professional service.
Responsible for cleaning and maintaining linen/soft goods by working industrial washers and dryers in the laundry departmentCleans all equipment, carts, tables, and floorsInspects linens for wear or stains during foldingSeparates soiled linen away from clean linenUses proper wash procedures according to the type of linenConducts monthly linen inventoryCleans lint traps and sweeps laundry roomsAccountable for guest satisfaction as it pertains to laundry service at the propertyAssists and responds to guest and coworker requests in a positive and timely manner while providing the highest level of quality serviceWorks as a team player and actively contributes to the efforts of other departments as necessaryUnderstands and follows the company guest service recovery programEnsures a clean and safe work area in compliance with company, brand, local, state and federal regulationsReports all maintenance needs and service issuesKnowledgeable on the safe use of chemicals utilized within the housekeeping departmentFollows all company procedures for guest/employee incidents. Knowledgeable of hotel emergency proceduresProduces required volume of work by planning, organizing and prioritizing work dutiesAdheres to the company attendance policy, grooming and appearance standards, and general work rules and department proceduresAttends all required department and hotel meetingsResponsible for proper use of all equipment and suppliesEducation: High school diploma or GED preferred
Experience/Knowledge/Skills/Abilities:
Housekeeping/laundry experience preferredAttention to detail, customer focused and the ability to perform job duties in a repetitious and fast-paced environmentMaintains predictable and reliable attendanceAbility to lift, push and pull up to 25 pounds on an occasional basisAbility to move throughout the hotel (standing, walking, kneeling, bending) for extended periodsTo perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
Read LessThis position is responsible for assisting hotel guests in a friendly, courteous and professional manner. Creates a welcoming and inviting breakfast/evening social room by providing superior customer service to guests. Responsible for set-up, maintenance and take-down of the breakfast/evening social room. Ensures food and beverage station is maintained, and adheres to all safety and health regulations. Follows CSM high standards of quality to ensure guest satisfaction.
• Greets all guests in a courteous and friendly manner.
• Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.
• Assists other associates as necessary to meet guest needs.
• Understands and follows CSM guest service recovery program.
• Responsible for set-up, maintenance, and take-down of the breakfast/evening social room.
• Responsible for maintaining food and beverage station to all safety and health regulations.
• Attendant may also be responsible for assisting with food inventories and orders as needed.
• Attendant dispenses appropriate levels of alcohol to local, CSM, and Brand standards.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Consistently checks guest’s identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Responsible for disposal of garbage, picking up dishes and glass wear, re-stocking breakfast/social area including coolers and freezers, and clearing/wiping down tables and counters.
• Transfers full tubs to the dish room, and washes all barware/dishes.
• Completes all required paperwork accurately and in a timely manner.
• Assists with inventory, completing inventory par sheets, ordering, and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM, brand, local, state and federal regulations.
• Assist in maintaining sanitation and cleanliness of the breakfast/social area, kitchen, and dish room.
• Follow all CSM/Brand procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all required side work, and takes initiative to jump in wherever necessary.
• Works as a team player and actively contributes to the success of the guest’s experience.
Competencies/Skills Required: Must have food service handling certification or ability to obtain as required. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
Education: High school diploma/GED or equivalent experience required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessJob Duties
Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
Responds to guest needs and provides the highest level of quality service.
Effectively operates micros operating system and cash register.
Responsible for answering all questions about menu items, specials, and prices.
Familiar with preparation methods and ingredients to meet guest’s dietary/allergy questions.
Prepares all food in a timely manner and operates the Turbo Chef according to standards. Consistently checks guests’ identification and monitors guests' consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
Responsible for disposal of garbage, picking up trays, re-stocking dishes on the line, and clearing/wiping down tables and counter.
Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
Completes all required side work and takes initiative to assist wherever necessary.
Works as a team player and actively contributes to the success of the Bistro experience.
Also provides food and beverage service to clients in a business of social function in a friendly manner.
Education
High school diploma/GED
Rate: $18.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessThis position is responsible for assisting hotel guests in a friendly, courteous and professional manner. Creates a welcoming and inviting breakfast by preparing food and providing superior customer service to guests. Responsible for set-up, maintenance and take-down of the breakfast including cooking and stocking food. Ensures food and beverage station is maintained, and adheres to all safety and health regulations. Follows CSM high standards of quality to ensure guest satisfaction.
• Greets all guests in a courteous and friendly manner.
• Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.
• Assists other associates as necessary to meet guest needs.
• Understands and follows CSM guest service recovery program.
• Responsible for set-up, maintenance, and take-down of the breakfast/evening social room.
• Responsible for maintaining food and beverage station to all safety and health regulations.
• Attendant may also be responsible for assisting with food inventories and orders as needed.
• Attendant dispenses appropriate levels of alcohol to local, CSM, and Brand standards.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Consistently checks guest’s identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Responsible for disposal of garbage, picking up dishes and glass wear, re-stocking breakfast/social area including coolers and freezers, and clearing/wiping down tables and counters.
• Transfers full tubs to the dish room, and washes all barware/dishes.
• Completes all required paperwork accurately and in a timely manner.
• Assists with inventory, completing inventory par sheets, ordering, and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM, brand, local, state and federal regulations.
• Assist in maintaining sanitation and cleanliness of the breakfast/social area, kitchen, and dish room.
• Follow all CSM/Brand procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all required side work, and takes initiative to jump in wherever necessary.
• Works as a team player and actively contributes to the success of the guest’s experience.
Competencies/Skills Required: Must have food service handling certification or ability to obtain as required. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
Education: High school diploma/GED or equivalent experience required.
Availability: Part Time, need to have weekend availability
Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism.
Anticipates and responds to guests in a friendly and positive mannerResponsible for providing the highest level of serviceProcess check-ins and check-outs, verify billing, create reservations, and process special requestsAssists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and servicesWorks as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessaryUnderstands and follows the company guest service recovery programFollows proper selling techniques and ensures strategies are utilized to maximize room revenuesMonitors room availability, follows restrictions, and all booking policies and proceduresDrives sales and maximizes revenue by up-selling rooms and amenitiesFollows company procedures when handling cash and processing financial transactionsResponsible for proper use of all equipment and adheres to cost controls to reduce expenses and wasteProduces required volume of work by planning, organizing and prioritizing work dutiesAdheres to company general work rules, department procedures and company policiesEducation: High school diploma or GED required
Availability: 7:00 AM - 3:00 PM or 3:00 - 11:00 PM shifts, all days of the week
Experience/Knowledge/Skills/Abilities:
1+ years prior guest service experience required preferably in a hospitality settingExcellent verbal communication skills neededAttention to detail, customer focused and the ability to perform job duties in a fast-paced environmentMaintains predictable and reliable attendanceAbility to lift, push and pull up to 25 pounds on an occasional basisAbility to move throughout the hotel (standing, walking, kneeling, bending) for extended periodsMust have open availability to work mornings afternoons and eveningsTo perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
Read LessPOSITION PURPOSE
This position is responsible for assisting all lodging properties with large-scale property maintenance issues, troubleshooting, project management, training, and safety. This position will also help with developing best practices that generate cost savings and additional value from our property assets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Property Maintenance: Serve as the primary resource for General Managers and Chief Engineers with large-scale property maintenance issues or projects at their hotel. Responsible for troubleshooting major mechanical, structural, and cosmetic issues. Additionally, this role will fill in as needed for absent Chief Engineers.Project Management: Handle special projects as assigned, including conducting research and providing recommendations. Responsible for the project management of site projects such as small renovations, refreshes, mechanical replacements, and emergency repairs. Coordinates technical updates including manuals, parts, and preventive processes and procedures with vendors, sites, and systems. Leads efforts in identifying new test strategies, and methodology to analyze, measure, and validate savings and the impact on site costs/budgets.Training and Safety: Ensure safe operation of all equipment by providing training to maintenance employees. Assists with rooms inventory and inspections per brand standards to control and monitor GSS scores. Encourage and educate staff at the property level regarding energy conservation, best practices, and SOPs. Additionally would complete property evaluations.People Management Support: Responsible for assisting with interviewing, hiring, coaching, and developing facility lodging employees as needed.Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and a positive, professional work environment. Attends all daily, weekly, and monthly department/company meetings to ensure proper communication and planning. Adheres to all CSM Standard Operating Procedures.REQUIRED SKILLS AND EXPERIENCE
Education: High School Diploma or GED required.
Experience/Knowledge/Skills/Abilities: Must have 5+ years of related hotel and/or property maintenance experience and the following certifications: Class C-2 boiler, HVAC, CPO/ AFO. Must have previous supervisory experience, working knowledge of MS Office, and the ability to work independently in a fast-paced environment. Solid negotiation and delegation skills, excellent strategic and innovative thinking with strong problem and decision making skills.
Travel: This position may be required to travel a minimum of 75% of the time.
Rate: $100,000 - $130,000 per year, plus bonus
POSITION COMPETENCIES
Accountability/Drive for ResultsProcess Improvement/InnovationPriority SettingProblem SolvingCommunicationSelf/Workload ManagementAttention to Detail Read LessThis position is responsible for assisting the sales and catering department in achieving revenue and customer satisfaction goals. Efficiently and effectively coordinates sales and catering efforts. Follows CSM high standards of quality to ensure guest satisfaction
• Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner.
• Provides support to sales team by researching and cultivating potential leads, disseminating e-blasts and participating in sales blitzes as needed.
• Assists with sales efforts in soliciting new business.
• Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handling of signed contracts and payment information.
• Contributes to client’s overall satisfaction by handling all inquiries and concerns in a timely and professional manner.
• Assists in problem-solving, and ensures overall quality of group sales and catering efforts.
• Assists and responds to guests in a friendly and positive manner while providing the highest level of quality service to the guest.
• Works as a team player in meeting guests needs, and actively contributes to the efforts of other department as necessary.
• Understands and follows CSM guest service recovery program
• Coordinates with sales team to ensure space and resources are utilized appropriately.
• Responsible for proper use of all equipment and supplies, and adheres to cost controls to reduce expenses and waste.
• May also be responsible for inventory and ordering of office supplies.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.
• Responsible for self/workload management.
• Demonstrates clear written and verbal communication skills.
• Promotes collaboration and a positive, professional environment.
REQUIRED SKILLS AND EXPERIENCE
Education: High school diploma or GED required.
Experience/Knowledge/Skills/Abilities: Previous customer service and administrative experience required, preferably in the hospitality or service industry. Word processing, spreadsheet, and basic computer knowledge required. Must have strong verbal and written communication skills. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Experience with Delphi and PMS Systems a plus.
Physical: Ability to lift, push and pull up to 20 pounds on an occasional basis.
Rate: $22.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessJob Duties:
Anticipates and responds to guests in a friendly and positive mannerResponsible for providing the highest level of serviceProcess check-ins and check-outs, verify billing, create reservations, and process special requestsAssists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and servicesWorks as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessaryUnderstands and follows the company guest service recovery programFollows proper selling techniques and ensures strategies are utilized to maximize room revenuesMonitors room availability, follows restrictions, and all booking policies and proceduresDrives sales and maximizes revenue by up-selling rooms and amenitiesFollows company procedures when handling cash and processing financial transactionsResponsible for proper use of all equipment and adheres to cost controls to reduce expenses and wasteProduces required volume of work by planning, organizing and prioritizing work dutiesAdheres to company general work rules, department procedures and company policiesAttends all required department and hotel meetingsMaintains a clean and safe work area in compliance with company, brand, local, state and federal regulationsFollows all company procedures for guest/associate incidents Knowledgeable of hotel emergency proceduresEducation: High school diploma or GED required
Experience/Knowledge/Skills/Abilities:
1+ years prior guest service experience required preferably in a hospitality settingExcellent verbal communication skills neededAttention to detail, customer focused and the ability to perform job duties in a fast-paced environmentMaintains predictable and reliable attendanceAbility to lift, push and pull up to 25 pounds on an occasional basisAbility to move throughout the hotel (standing, walking, kneeling, bending) for extended periodsThis document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively.
To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
Read LessThe Courtyard, Portland Downtown Convention Center is looking for a new General Manager! This position is responsible for overseeing the overall management and operation of the hotel. Utilizes strong leadership skills to produce positive and favorable results in revenue, maximize profitability, ensure exceptional service delivery and support employee engagement. Effectively leads department managers and employees to achieve financial objectives, elevate guest satisfaction, foster positive employee relations and minimize risk.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Financial: Achieves revenue goals by developing and implementing service programs designed to enhance guest satisfaction across all departments. Applies industry, brand and property expertise to evaluate guest feedback and sales data to implement operational improvements and drive results. Prepares and manages the hotel budget and ongoing forecasting efforts. Shares revenue forecasts with leadership team to ensure departmental expenses are adjusted accordingly. Manages hotel expenses to maximize profitability. Purchases, manages, and maintains company assets to remain within budget guidelines and extend the useful life of company resources. Follows CSM procurement guidelines and applies sound business judgment. Manages accounts receivable and accounts payable and ensures compliance with accounting procedures as outlined in CSM’s Internal Audit procedures.
Operations: Leads department managers and supervisors to ensure each department is maximizing profit, minimizing risk, focusing on positive employee relations and delivering exceptional service to both internal and external customers. Ensures effective labor management of each department. Establishes goals and holds direct reports accountable for proper staffing levels and scheduling. Able to quickly adjust operational strategies based on business needs. Collaborates with all departments and Corporate Shared Services to ensure proper and timely communication of important information and updates.
Sales: Actively participates in the hotel’s sales efforts. Analyzes and negotiates business, determines pricing and yield strategies, attends sales calls/site visits to impact and maintain client relationships in partnership with the property Director of Sales. Works in conjunction with Revenue Manager and Sales Team to implement sales strategies and a business mix to maximum revenue potential. Provides direction to operations team to ensure the service and quality needs of negotiated accounts and groups are met consistently. Maintains a positive presence within the community by attending Chamber and CVB meetings and events, establishes relationships with other area hotels, schools and universities, and other community organizations.
Guest Service: Accountable for guest satisfaction by ensuring department managers and employees are trained and compliant with service standards. Communicates guest feedback to hotel team and identifies and addresses issues and trends. Consistently anticipates guest needs and addresses them promptly. Resolves guest complaints courteously and professionally, with a focus on service recovery when appropriate. Models exemplary guest service behaviors and leads department managers on training, coaching, and modeling exemplary guest service behaviors. Adheres to and reinforces brand standards and CSM’s Values.
Training: Ensures all employee training occurs on time and employee training records are accurately maintained. Analyzes quality and performance issues, identifies training needs, and ensures implementation of solutions to improve results. Utilizes available training resources while adhering to CSM’s training policies and Values. Ensures all CSM, brand, and department-specific training requirements are met.
Safety/Risk Management: Acts with a sense of urgency, collaborates with all departments including Corporate Shared Services. Conducts routine inspections of hotel operations to ensure compliance with CSM standards, brand requirements, and local, state, and federal regulations. Ensures a clean, safe, positive and professional work environment and follows all CSM procedures related to guest and employee incidents. Leads and participates in Safety Committee Meetings. Effectively upholds, creates and implements Standard Operating Procedures and policies.
People Management: Leads and motivates direct reports and employees by assuming positive intent, setting clear goals, providing ongoing and timely feedback, providing recognition and rewarding performance. Responsible for, and partners with Human Resources Business Partner on, recruiting, interviewing, hiring, coaching, and development and mentoring of employees. Leads direct reports with the expectation that employees receive effective and timely expectations, coaching and recognition, including annual performance reviews. Evaluates performance and implements appropriate performance management and corrective action efforts to maintain accountability.
Self/Workload Management: Understands the importance of how a leader shows up, meeting and exceeding the company’s expectations. Demonstrates effective self-management and workload management skills in a professional and courteous manner. Collaborates and communicates clearly and professionally in written, verbal and non-verbal forms. Promotes collaboration and creates a positive, professional work environment. Attends all required daily, weekly, and/or monthly department and hotel meetings to support effective collaboration, communication and planning. Adheres to all CSM Standard Operating Procedures, policies and Values.
REQUIRED SKILLS AND EXPERIENCE
Education: High School diploma or GED required. College degree or equivalent experience preferred.
Experience/Knowledge/Skills/Abilities: 3-5+ years of progressive hotel management experience required. Must be able to manage multiple hotel and corporate priorities in a fast paced environment. Must be able to effectively communicate with all levels within and outside the organization and have the ability to effectively problem solve with all. Must possess strong leadership skills.
Physical Requirements: Ability to push, pull, and lift up to 20 pounds on an occasional basis.
Rate: $125,000 USD - $140,000 USD per year
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read Less