This position is responsible for providing a safe and secure environment for our residents, associates, and guests by maintaining the buildings, grounds, and equipment in a safe and efficient manner consistent with CSM Standard Operating Procedures, industry best practices, and regulations. This position will demonstrate a spirit of service and teamwork to ensure high resident satisfaction and retention within our communities.
Job Duties:
• Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
• Executes and documents the preventive maintenance program for resident units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
• Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal), upkeep/curb appeal to ensure competitiveness within the industry, attract future residents and provide a welcoming environment to current residents.
• Complete work orders and turnover maintenance needs on a timely basis. Provide quick response to emergency after-hour calls as necessary.
• Responsible for proper use and safeguarding of all maintenance equipment and supplies, and adheres to cost controls to reduce expenses and waste.
• Follow CSM procurement guidelines and applies good business judgment when purchasing supplies. Responsible for maintaining maintenance budget and adhere to purchase card guidelines.
• Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance.
• Ensure that residents’ needs are responded to in a courteous, friendly and timely manner.
• Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary.
• May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Mitigate risk by conducting routine inspections of community property and grounds, to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents.
• Knowledgeable of property emergency procedures.
• Need to be available to assist as needed in any natural/catastrophic disaster.
• Ensure a clean and safe work environment, and follow all CSM procedures for resident/employee incidents.
• Produce required volume of work by planning, organizing and prioritizing work duties.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. General computer experience preferred. Current and valid driver’s license with safe driving record required.
Education: High School diploma or GED required. CPO, HVAC, EPA certification is desired, or the ability to obtain certification based on property requirements.
Rate: $21.00 - $28.00 per hour
Benefits: CSM is proud to offer a comprehensive benefits program that includes health and wellness resources, income protection, and retirement planning. CSM provides and pays for benefits such as: basic life insurance, accidental death and dismemberment (AD&D) insurance, and disability insurance. As a full-time CSM employee you are eligible to enroll in benefits such as: medical, dental and vision insurance, flexible spending accounts, tuition reimbursement, and additional insurance options. CSM offers a 401(k) retirement savings plan that allows you to save between 1% and 75% of eligible compensation through pre-tax and/or Roth 401(k) after-tax payroll deductions with a safe-harbor matching contribution.
Read LessThis position is responsible for the leasing and marketing function of the property. Assists the Community Manager with the overall operational and financial success of the residential property. Follows CSM high standards of quality to ensure resident satisfaction.
• Actively solicit business to achieve occupancy and rental goals of the property (45% closure rate on new leases and renewals or as directed).Assure that prospective residents are reached through advertising and further market the property by responding to phone inquires, internet leads, and property tours.
• Responsible for accurate preparation and administration of all leasing activities (i.e. – paperwork, applications, leases, etc.).
• Assist in the completion of market studies. Inspects and makes recommendations regarding physical products as necessary to hit sales goals.
• Accountable for high resident satisfaction scores by ensuring residents needs and concerns are responded to in a professional and timely manner.
• Maintain physical asset to provide a welcoming and pleasant environment for residents.
• May plan and participate in community activities, as well as, other projects as assigned.
• Work side by side with staff to model appropriate resident service standards.
• Responsible for proper use of all equipment and supplies.
• Adhere to cost controls to reduce expenses and waste.
• Help manage and maintain company assets to stay within budget guidelines and prolong the life of company property.
• Ensure a clean and safe work environment to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Follow all CSM procedures for resident/employee incidents.
• Need to be available to assist in any natural/catastrophic disaster.
• Knowledgeable of emergency procedures.
• Responsible for effective self/workload management.
• Demonstrate clear written and verbal communication skills.
• Promote collaboration and positive, professional work environment.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards.
• Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Rate: $19.00 USD - $21.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Competencies/Skills Required: 1+ years of sales or customer service experience, in a similar setting preferred. Must be detail oriented, strong computer skills, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and residents. Must be able to manage multiple priorities in a fast-paced environment. Current and valid driver’s license with safe driving record required.
Education: High school diploma or GED required. College degree or equivalent experience preferred.
POSITION PURPOSE
This position is responsible for providing a safe and secure environment for our residents, associates, and guests by maintaining the buildings, grounds, and equipment in a safe and efficient manner consistent with CSM Standard Operating Procedures, industry best practices, and regulations. This position will demonstrate a spirit of service and teamwork to ensure high resident satisfaction and retention within our communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Grounds Maintenance: Responsible for maintaining the overall condition and cleanliness of the community exterior grounds and any other assigned work areas. Completion of daily tasks such as general exterior cleaning, pool cleaning, pool chemical inspections, trash removal, and package or notice delivery. Maintain property appearance, upkeep/curb appeal to ensure competitiveness within the industry, attract future residents, and provide a welcoming environment to current residents. Assist in light grounds maintenance tasks as assigned including pet area maintenance, flower beds maintenance, turf repairs, filling potholes, shrub and tree maintenance (i.e. – watering, irrigation, pruning, weeding, planning, etc.), shoveling/snow removal, and assisting with tasks as assigned by the Community Manager.
• Property Maintenance: Responsible for maintaining the overall condition and janitorial needs of the maintenance shop, storage, and common areas of the property. Performs light, preventive maintenance in units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment. Completes general work orders and turnover maintenance needs in a timely manner. Perform regular lighting, smoke/CO detector, and general maintenance inspections throughout property.
• Cost Control: Responsible for proper use and safeguarding of equipment and supplies, and adheres to cost controls to reduce expenses. Monitor stock levels on all necessary inventory and place orders through Community Manager. Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Customer Service: Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance. Ensure that residents’ needs are responded to in a courteous, friendly and timely manner. Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary. Communicate in an appropriate and professional manner with residents, co-workers, and other CSM associates. May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Safety/Risk Management: Mitigate risk by conducting routine inspections of community grounds to maintain standards per CSM, local, state and federal regulations including AWAIR program. Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents. Knowledgeable of property emergency procedures. Ensure a clean and safe work environment. Must be available to assist in any natural/catastrophic disaster.
• Self-Management: Produce required volume of work by planning, organizing and prioritizing work duties. Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings. Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
REQUIRED SKILLS AND EXPERIENCE
Education: High School diploma or equivalent. CPO Certification is preferred for properties with pools, or the ability to obtain certification based on policy guidelines.
Experience/Knowledge/Skills/Abilities: 1+ year of residential or hospitality experience. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Current and valid driver’s license with safe driving record required.
PHYSICAL DEMANDS
Requires grasping, writing, lifting, carrying, reaching, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
Rate of Pay: $24.00-26.00
Benefits: CSM is proud to offer a comprehensive benefits program that includes health and wellness resources, income protection, and retirement planning. CSM provides and pays for benefits such as: basic life insurance, accidental death and dismemberment (AD&D) insurance, and disability insurance. As a full-time CSM employee you are eligible to enroll in benefits such as: medical, dental and vision insurance, flexible spending accounts, tuition reimbursement, and additional insurance options. CSM offers a 401(k) retirement savings plan that allows you to save between 1% and 75% of eligible compensation through pre-tax and/or Roth 401(k) after-tax payroll deductions with a safe-harbor matching contribution.
Read LessJob Duties:
• Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
• Executes and documents the preventive maintenance program for resident units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
• Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal), upkeep/curb appeal to ensure competitiveness within the industry, attract future residents and provide a welcoming environment to current residents.
• Complete work orders and turnover maintenance needs on a timely basis. Provide quick response to emergency after-hour calls as necessary.
• Responsible for proper use and safeguarding of all maintenance equipment and supplies, and adheres to cost controls to reduce expenses and waste.
• Follow CSM procurement guidelines and applies good business judgment when purchasing supplies. Responsible for maintaining maintenance budget and adhere to purchase card guidelines.
• Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance.
• Ensure that residents’ needs are responded to in a courteous, friendly and timely manner.
• Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary.
• May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Mitigate risk by conducting routine inspections of community property and grounds, to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents.
• Knowledgeable of property emergency procedures.
• Need to be available to assist as needed in any natural/catastrophic disaster.
• Ensure a clean and safe work environment, and follow all CSM procedures for resident/employee incidents.
• Produce required volume of work by planning, organizing and prioritizing work duties.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. General computer experience preferred. Current and valid driver’s license with safe driving record required.
Education: High School diploma or GED required. CPO, HVAC, EPA certification is desired, or the ability to obtain certification based on property requirements.
Rate of Pay: $23.00-$25.00
Benefits: CSM is proud to offer a comprehensive benefits program that includes health and wellness resources, income protection, and retirement planning. CSM provides and pays for benefits such as: basic life insurance, accidental death and dismemberment (AD&D) insurance, and disability insurance. As a full-time CSM employee you are eligible to enroll in benefits such as: medical, dental and vision insurance, flexible spending accounts, tuition reimbursement, and additional insurance options. CSM offers a 401(k) retirement savings plan that allows you to save between 1% and 75% of eligible compensation through pre-tax and/or Roth 401(k) after-tax payroll deductions with a safe-harbor matching contribution.
Read LessPOSITION PURPOSE
This position is responsible for the owner’s representation and construction management of projects within the CSM real estate portfolio. Responsible for the successful delivery and completion of tenant improvements, capital improvement projects, maintenance/repair projects, and construction management of commercial and residential construction projects. Responsible for all project phases starting with preliminary design through project close out. The Construction Project Manager will be responsible for ensuring that facilities and construction projects align with organizational goals, adhere to budgets, meet quality standards and comply with regulatory requirements. They will work with internal and external stakeholders to deliver quality projects on time, on budget and safely that drive business results and bottom-line improvement for CSM properties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Focus: Ensures internal and external customer service is a top priority. Understands the needs of customers and balances that with the needs of the business. Is adept at managing multiple relationships at various levels within the organization (up, down, and across) and builds strong professional relationships outside the organization. Makes timely decisions based on available information to ensure customer needs are met. Budget Proposals: Assists with preliminary budget estimates and outline specifications for renovations and new construction. Evaluates cost saving options for proposals by providing experience-based value engineering. Develops and maintains historical cost and estimating databases. Work with historical cost data and preliminary plans to estimate construction costs. Ensures project costs Coordinate with development team to determine project feasibility.Contract Coordination: Coordinates multiple bid process for renovations and new construction. Assists with preparation of bid documents, attends pre & post-bid meetings, and reviews bids for completeness. Monitors project costs throughout construction, maintaining compliance with contract documents. Evaluates and implements cost saving opportunities and delivers projects within established budget parameters.Cost Control: Responsible for management of construction related expenses. Follows CSM procurement guidelines and applies good business judgment to ensure project meets CSM and brand standards. Communicates any projected out of guideline expenses to leadership and other appropriate managers to ensure cost effectiveness of project.Scheduling & Coordination: Accountable for establishing overall project schedules and acts as primary on-site project leader to ensure completion of projects are both cost effective and within budget guidelines. Reviews and maintains project status by directing the CSM field supervisor or general contractors and serving as the main contact for resolving scheduling and contract document conflicts.Compliance: Responsible for ensuring all renovation and new construction meets federal, state, municipal and brand standards. Addresses any deficiencies in a prompt manner and keeps necessary parties apprised of situation.Contractor Relations: Develops and maintains strong and professional relationships with the general and subcontractor market. Is respectful yet courageous in resolving any concerns or disputes, and manages risk and liability for company. Accountability/Drive for Results: Accepts responsibility for achieving desired results, owns any problems, and is responsible for effective self/workload management. Solves problems both inside and outside the organization. Produces the required quality and quantity of work required for the position, and can be counted on to achieve goals. Regularly challenges self and others to achieve desired results.Communication: Responsible for maintaining effective ongoing communication with leadership and with internal customers all levels within and outside the organization. Keeps appropriate individuals apprised of issues as they occur and if necessary, seeks guidance regarding resolution. Maintains field observation logs to serve as a record of project timelines and costs.REQUIRED SKILLS AND EXPERIENCE
Education: Bachelor’s degree in construction management or related field or equivalent experience in real estate construction management required.
Experience/Knowledge/Skills/Abilities:
8+ years experience in real estate management specializing in construction coordination services required.Experience with new construction and renovation projects within the lodging/hospitality industry is required. Must have proven level of detail orientation, organizational skills and the ability to handle multiple projects.Must have the ability to communicate professionally and diplomatically with all levels of trades people, business professionals, consultants and government officials.Ability and willingness to travel on a sporadic basis is required. Must be computer literate and proficient in spreadsheet and scheduling applications.Must have a good understanding of federal, state, municipal guidelines and brand standards as well as building, health department, and energy codes.Physical/Working Conditions: Work is performed primarily on the construction job site with some work performed in an office setting, and may involve long periods of sitting. Ability to lift, push and pull up to 50 pounds and utilize a computer on a regular basis throughout shift. Ability to travel periodically to construction sites for meetings, etc. Work may occasionally be performed in indoor and outdoor settings and may be exposed to cold, wet, hot or humid conditions.
Rate: $110,000 USD - $140,00 USD per year
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessPOSITION PURPOSE
The Roving Maintenance Technician will travel between CSM’s residential properties to support properties with general maintenance and repairs, preventative maintenance, unit turnovers and readiness, and property quality and safety. The Roving Maintenance Technician will also be responsible for filling vacant Maintenance Technician positions until they are permanently filled. The Roving Maintenance Technician will report to the Director of Residential Properties.
ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS
General Maintenance & Repairs
Perform daily maintenance tasks including appliance repair, and general building upkeep.Complete work orders promptly and professionally, ensuring high-quality.Complete work order notes, turnover logs, and inspection forms accurately and promptly.Diagnose issues accurately and recommend repair solutions or escalate when needed.Provide access, oversight, or support to third-party vendors completing onsite work.Preventive Maintenance
Complete scheduled preventive maintenance tasks across multiple properties to extend equipment and building life.Inspect and service equipment such as HVAC units, boilers, water heaters, pumps, and common-area systems.Identify potential maintenance concerns and communicate findings to the Community Manager or Regional Property Manager.Report incomplete work, recurring issues, or supply needs to Community Managers or Regional Property Manager.Unit Turnovers & Readiness
Execute apartment turnovers, including painting, cleaning, repairs, fixture replacements, and punch list completion.Ensure units meet company standards for cleanliness, functionality, and safety prior to move-in.Document and communicate turnover progress to Community Managers.Property Quality & Safety
Conduct regular property walks to identify maintenance, safety, and cleanliness issues.Address hazards promptly and ensure all work follows safety protocols and building codes.Maintain common areas, grounds, lighting, and exterior cleanliness.Ensure a clean and safe work environment and follow all CSM procedures for resident/employee incidents.Respond to after-hours maintenance emergencies on a rotating schedule, as assigned.Communicate status and resolution steps to onsite teams and leadership.Parts & Tools Inventory
Maintain a basic set of tools, supplies, and equipment while traveling between properties.Maintain parts inventory, request materials as needed, and ensure proper documentation of inventory and receipts for purchases.Customer Service
Interact professionally with residents and site staff.Communicate status updates, expected timelines, and resolution steps clearly and respectfully to the Community Manager and Regional Property Manager.Presence:
Positively contribute to the work environment through engagement, effective collaboration and communication, and involvement in accomplishing property objectives.Be on time, prepared and present for expected and/or scheduled shifts.Service:
Follow our CSM commitment to deliver outstanding service in all interactions.Proactively anticipate the needs of others and provide solutions.Consistently go above and beyond to exceed resident expectations and create meaningful experiences.Teamwork:
Have a can-do attitude and support the goals of the property.Assist where and when needed, and respectfully work and communicate with others.Foster an inclusive environment, actively listen, and value others' perspectives.Collaborate effectively with others to find innovative solutions.Self-Management:
Demonstrate self-awareness, accountability, and regulate behaviors, thoughts and emotions in a productive way.Take full responsibility for actions, decisions and impact.Demonstrate sound judgment and take ownership of tasks and outcomes.REQUIRED SKILLS AND EXPERIENCE
Education:
High school diploma or GED required.CMRT, CPO, HVAC, EPA, boiler, plumbing, electrical, appliance repair certification preferred, or the ability to obtain certification.Experience/Knowledge/Skills/Abilities:
3+ years of maintenance experience required.Must be detail oriented, have ability to communicate well with all levels within and outside the organization, general computer experience and be able to problem-solve with employees and residents.Must be able to manage multiple priorities in a fast-paced environment.Current and valid driver’s license with safe driving record required.Travel Requirements: 95% travel to local properties in Minnesota with potential to travel to properties out of state (Iowa, Oregon, South Dakota, Wisconsin, Wyoming)
Rate: $30.00 - $35.00 per hour
Read LessThe Pines Apartments in Burnsville are looking for a Maintenance Technician to join their team! This position is responsible for providing the overall maintenance and repair of a residential property including interior and exterior grounds and equipment. Follow CSM high standards of quality to ensure resident satisfaction. • Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
• Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
• Executes and documents the preventive maintenance program for resident units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
• Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal), upkeep/curb appeal to ensure competitiveness within the industry, attract future residents and provide a welcoming environment to current residents.
• Complete work orders and turnover maintenance needs on a timely basis. Provide quick response to emergency after-hour calls as necessary.
• Responsible for proper use and safeguarding of all maintenance equipment and supplies, and adheres to cost controls to reduce expenses and waste.
• Follow CSM procurement guidelines and applies good business judgment when purchasing supplies. Responsible for maintaining maintenance budget and adhere to purchase card guidelines.
• Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance.
• Ensure that residents’ needs are responded to in a courteous, friendly and timely manner.
• Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary.
• May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Mitigate risk by conducting routine inspections of community property and grounds, to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents.
• Knowledgeable of property emergency procedures.
• Need to be available to assist as needed in any natural/catastrophic disaster.
• Ensure a clean and safe work environment, and follow all CSM procedures for resident/employee incidents.
• Produce required volume of work by planning, organizing and prioritizing work duties.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. General computer experience preferred. Current and valid driver’s license with safe driving record required.
Education: High School diploma or GED required. CPO, HVAC, EPA certification, boilers license is desired, or the ability to obtain certification based on property requirements.
Rate: $20.00 USD - $26.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
• Grounds Maintenance: Responsible for maintaining the overall condition and cleanliness of the community exterior grounds and any other assigned work areas. Completion of daily tasks such as general exterior cleaning, pool cleaning, pool chemical inspections, trash removal, and package or notice delivery. Maintain property appearance, upkeep/curb appeal to ensure competitiveness within the industry, attract future residents, and provide a welcoming environment to current residents. Assist in light grounds maintenance tasks as assigned including pet area maintenance, flower beds maintenance, turf repairs, filling potholes, shrub and tree maintenance (i.e. – watering, irrigation, pruning, weeding, planning, etc.), shoveling/snow removal, and assisting with tasks as assigned by the Community Manager.
• Property Maintenance: Responsible for maintaining the overall condition and janitorial needs of the maintenance shop, storage, and common areas of the property. Performs light, preventive maintenance in units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment. Completes general work orders and turnover maintenance needs in a timely manner. Perform regular lighting, smoke/CO detector, and general maintenance inspections throughout property.
• Cost Control: Responsible for proper use and safeguarding of equipment and supplies, and adheres to cost controls to reduce expenses. Monitor stock levels on all necessary inventory and place orders through Community Manager. Maintain accountability for all necessary inventory, supplies, tools and equipment.
• Customer Service: Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance. Ensure that residents’ needs are responded to in a courteous, friendly and timely manner. Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary. Communicate in an appropriate and professional manner with residents, co-workers, and other CSM associates. May be required to attend residential community activities after normal business hours as requested by the Community Manager.
• Safety/Risk Management: Mitigate risk by conducting routine inspections of community grounds to maintain standards per CSM, local, state and federal regulations including AWAIR program. Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents. Knowledgeable of property emergency procedures. Ensure a clean and safe work environment. Must be available to assist in any natural/catastrophic disaster.
• Self-Management: Produce required volume of work by planning, organizing and prioritizing work duties. Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings. Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
REQUIRED SKILLS AND EXPERIENCE
Education: High School diploma or equivalent. CPO Certification is preferred for properties with pools, or the ability to obtain certification based on policy guidelines.
Experience/Knowledge/Skills/Abilities: 1+ Years of residential or hospitality facilities experience. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Current and valid driver’s license with safe driving record required.
PHYSICAL DEMANDS
Requires grasping, writing, lifting, carrying, reaching, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessJob Duties
Essential Duties and Responsibilities:
• Actively solicit business to achieve occupancy and rental goals of the property (45% closure rate on new leases and renewals or as directed). Assure that prospective residents are reached through advertising and further market the property by responding to phone inquiries, internet leads and property tours.
• Responsible for accurate preparation and administration of all leasing activities (i.e. – paperwork, applications, leases, etc.).
• Assist in the completion of market studies. Inspects and makes recommendations regarding physical products as necessary to hit sales goals.
• Accountable for high resident satisfaction scores by ensuring residents needs and concerns are responded to in a professional and timely manner.
• Maintain physical asset to provide a welcoming and pleasant environment for residents.
• May plan and participate in community activities, as well as other projects as assigned.
• Work side by side with staff to model appropriate resident service standards.
• Responsible for proper use of all equipment and supplies.
• Adhere to cost controls to reduce expenses and waste.
• Help manage and maintain company assets to stay within budget guidelines and prolong the life of company property.
• Ensure a clean and safe work environment to maintain standards per CSM, local, state and federal regulations including AWAIR program.
• Follow all CSM procedures for resident/employee incidents.
• Need to be available to assist in any natural/catastrophic disaster.
• Knowledgeable of emergency procedures.
• Responsible for effective self/workload management.
• Demonstrate clear written and verbal communication skills.
• Promote collaboration and a positive, professional work environment.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards.
• Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required:
1+ year of multi-family industry experience required.
Must be detail oriented, strong computer skills, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and residents. Must be able to manage multiple priorities in a fast-paced environment. Current and valid driver’s license with safe driving record required.
Rate: $17.00 - $18.00 per hour
Education: High school diploma or GED required. College degree or equivalent experience preferred.
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short-term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Read LessJob Duties:
· Anticipates and responds to guests in a friendly and positive manner
· Responsible for providing the highest level of service
· Process check-ins and check-outs, verify billing, create reservations, and process special requests
· Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
· Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
· Understands and follows the company guest service recovery program
· Follows proper selling techniques and ensures strategies are utilized to maximize room revenues
· Monitors room availability, follows restrictions, and all booking policies and procedures
· Drives sales and maximizes revenue by up-selling rooms and amenities
· Follows company procedures when handling cash and processing financial transactions
· Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
· Produces required volume of work by planning, organizing and prioritizing work duties
· Adheres to company general work rules, department procedures and company policies
· Attends all required department and hotel meetings
· Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations
· Follows all company procedures for guest/associate incidents
· Knowledgeable of hotel emergency procedures
Education: High school diploma or GED required
Experience/Knowledge/Skills/Abilities:
1+ years prior guest service experience required preferably in a hospitality settingExcellent verbal communication skills neededAttention to detail, customer focused and the ability to perform job duties in a fast-paced environmentMaintains predictable and reliable attendanceAbility to lift, push and pull up to 25 pounds on an occasional basisAbility to move throughout the hotel (standing, walking, kneeling, bending) for extended periodsRate: $18.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
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