Responsibilities:
The Director of Engineering is responsible for the performance of the Engineering Department staff; including room calls, painting, carpentry, electrical, plumbing and grounds keeping. The DOE oversees and controls the vendors called to the property for major repairs; maintains all equipment to ensure they are performing at their maximum levels and capacities; controls payrolls, expenses and responds to guest needs at all levels. Works in unison with the hotel operations team, restaurant, banquets and salon to handle any day to day issues and create a team atmosphere involving equipment and guest satisfaction.
The DOE oversees the security systems and fire panels requirements needed to keep the property safe and secure; in addition to supporting the efforts of creating additional security procedures. Institutes a secure key control system for guest room and hotel staff needs.
While the hotel is under renovation, the DOE may be required to attend construction meetings and support the construction efforts with daily efforts.
Physical Requirements:
Must be able to stand and walk for long period of time. The ability to lift and carry 30+ pounds.Job Functions:
Hires, trains, disciplines staff for skills, knowledge and performance.Works with the engineering team to create a productive and reliable engineering department.Creates and generates new ideas and suggestions to improve the performance of the department.Establishes a CARE program to ensure all guest rooms, public areas and back of the house is in five diamond condition.Maintains a par of tools, supplies and equipment to ensure small repairs can be handled promptly.Establishes Daily Checklists to maintain routine and ensure tasks are completed daily.Maintains tracking log of daily room calls and ensures calls are completed in a timely manner. Maintains logs on all equipment readings, settings and tracings.Maintains logs for key controls and secure areas.Track all owners request, supplies, expenses and efforts requested of the engineering department.Responsible for pool maintenance and conditions.Reviews the Monthly HOTSOS Reports to identify and resolve any ongoing issues. Supports the efforts of the hotel by working together with peers in other departments, hotel owners and their staff. Supports the hotels goals by selecting competent and results oriented vendors.Walk the property regularly - looking for issues that could result in problems and works at preventing them.Follows the procedures of Purchasing, Receiving, Price Shopping and inventories as set by Hotel Controller.Position participates in the MOD programOther duties as assigned
Job Requirements:
5 -year experience required as a Director of Engineer or Assistant DOE in a full service hotel or resort.Strong Communication skills. Both verbal and written.Fluent in speaking, reading and writing the English language Certified in HVAC & refrigeration, electrical and plumbing Computer literate Multi task abilityStrong organizational skillsWork Flexible ScheduleDetail OrientedStrong Training SkillsConde Nast Traveler 2024 Readers' Choice Awards: No. 9 among the "Top 10 Hotels in Florida"
U.S. News & World Report 2024: Gold Badge: Best Hotels in West Palm Beach, #4
AAA Inspector’s Best of Housekeeping 2023, Top 25%
Smart Meetings’ Smart Stars Award: Best Boutique/Lifestyle Hotel, 2016 – 2023
Convention South’s 2021 Readers’ Choice Award
Responsibilities:
Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Completes daily duties and checklist to ensure the front desk operates smoothly.Assists guests with their requests in an appropriate manner.Handles guest’s complaints in a positive manner.Knows when to communicate guest complaints to the Supervisor/Manager on duty.Make decisions that benefit the hotel and the hotel guests.Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.Understands how a hotel and all the hotels departments operate.Is able to work with a variety of people without any problems.Is friendly and courteous towards guests and peers.Has a pleasant speaking voice.Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.Is able to anticipate guest needs.Makes hotel reservations and notes special details.Takes incoming calls and transfers to other departments accordingly.Provides guests with accurate hotel facility information.Handles Concierge duties when the Concierge is not on duty.Gives proper pass on during shift change.Monitors hotel room key inventory. Ensures we get all keys back at check out.Maintain all front desk logs for back up purposes.Keeps front desk area cleaned and organized.Other duties as assignedJob Requirements:
Computer SkillsMulti task and fast learner abilityFlexibleDetail Oriented Read LessResponsibilities:
The Brazilian Court Hotel is seeking a Shift Engineer with maintenance experience. Under the supervision of the Director of Engineering, the Shift Engineer will be responsible for performing general maintenance and repairs on the on-facility equipment and property structures, guestrooms and grounds maintenance.
Physical Requirements:
Must be able to stand, bend and walk for hours at a time. Must be able to lift and carry 30 pounds.Job Functions:
Complete room calls, day to day projects & emergencies such as; Preventative Maintenance of rooms, AC coil cleaning & AC maintenance, electrical & plumbing projects, roof repairs, Pool & Spa maintenance & repairs, Chiller maintenance, etc.Respond to all guest requests in a courteous, efficient and safe manner.Follow preventive maintenance programs in compliance with hotel standards and local, state and national codes and regulations. Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.Make rounds of the hotel property to ensure everything is in working order.Clean and maintain all equipment and work areas.Handle elevator malfunctions.Report any unsafe conditions to the Director of Engineering.Act as Security during your shift.Complete others tasks as assigned.Job Requirements:
2 years’ experience in building maintenance in either hotel or residential environment.Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry and repair work.Knowledge of power tools and how to use.Excellent communication skills required to respond on portable radio to fellow staff members and guests.Fluent in English; able to speak, read and write English. Ability to work flexible shift. MORNINGS & EVENINGSAbility to work outdoors.U.S. News & World Report 2024: Gold Badge: Best Hotels in West Palm Beach, #4
AAA Inspector’s Best of Housekeeping 2023, Top 25%
Smart Meetings’ Smart Stars Award: Best Boutique/Lifestyle Hotel, 2016 – 2023
Convention South’s 2021 Readers’ Choice Award
Read LessResponsibilities:
The Pool Attendant will be responsible for the general appearance, supplies and maintenance of the pool area. They will assist guests with poolside food and beverage orders; provide complimentary water and sliced fruits and towels. They will generate sales of lotions and pool amenities as appropriate.
Physical Requirements:
Must be able to stand for long periods of time. Must be able to lift over 50 pounds.
Job Functions:
Sets up the pool area with cushions and towelsSets up water, fruits, chilled wash cloth traysStock all supplies and maintains throughout the dayMaintains the appearance of the pool area throughout the day (light cleaning, sweeping, etc)Takes Poolside orders and calls into Room Service; coordinates delivery with serverKeeps music at appropriate levelsHandle room charges for supplies, lotions, caps, bags and other sundriesClose pool down at end of day, refreshing the look of the pool and leaving towels available for late swimmersInteracts with guests in a pleasant, informative and helpful manner. Be knowledgeable about all hotel services and product.Provides Five Star service – meeting the guests needs and expectationsOther duties as assigned
Job Requirements:
Strong communication skills, orally and written, in EnglishMultitask AbilityServer experience helpfulOrganized and detailed orientedFlexible with hours and work days
Conde Nast Traveler 2024 Readers' Choice Awards: No. 9 among the "Top 10 Hotels in Florida"
U.S. News & World Report 2024: Gold Badge: Best Hotels in West Palm Beach, #4
AAA Inspector’s Best of Housekeeping 2023, Top 25%
Smart Meetings’ Smart Stars Award: Best Boutique/Lifestyle Hotel, 2016 – 2023
Convention South’s 2021 Readers’ Choice Award
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