At Crystal Springs Golf, this role is responsible for driving operational efficiency through strong systems management and strategic logistical planning. This includes overseeing the implementation and daily use of TaskTracker, coordinating technology and hardware installations, and ensuring accurate, timely data management across all platforms. The position supports critical administrative systems such as ADP Onboarding and Time & Attendance, Heath Scheduling, Craftable and Concur Accounts Payable, as well as monthly fertilizer and chemical inventory audits. A key focus is identifying trends, maintaining data integrity, and providing actionable reporting to support leadership decisions.
In addition to systems administration, this role plays a vital part in logistical coordination across the property. Responsibilities include planning and executing parking and shuttle operations, ensuring advance personnel and transportation scheduling, and conducting compliance audits. The position also supports agronomy operations by coordinating shared equipment practices for aeration and verticutting across greens, tees, and fairways, as well as assisting with large-scale event logistics such as shotgun outings and implementing safety systems like Perry Weather lightning detection.
Success in this role is defined by efficient task execution, proactive planning, and a strong commitment to safety and team coordination.
Systems Administration/Literacy
Oversee implementation of TaskTrackerCoordinate installation of technology & hardwareManage all data inputSet up system for daily job boardsEnroll employee to utilize their phonesPerform “missing data” inputIdentify trendsProvide reportingLearn and perform administrative responsibilities for…ADP OnboardingADP Time & AttendanceHeath SchedulingCraftable Accounts PayableConcur Accounts PayableFertilizer Inventory Monthly AuditChemical Inventory Monthly AuditLogistical Planning
Parking & Shuttling Schedules & CoordinationMeet weekly with Katie, Matt & KevinEnsure advance personnel schedulingEnsure advance shuttle requisitionSpot audit for parking complianceMaintenance Practices requiring Shared EquipmentGreens aerationGreens verticuttingTee aeration/verticuttingFairway aeration/verticuttingCart sharing for large shotgun outingsAssist with Lightning System Implementation (Perry Weather)Qualifications
Must be knowledge of the game of golfMust be a quick learner and have excellent computer skillsGoals; Expedient task execution & Safety Meetings
*Must be available to come into the office located in Hamburg, NJ. Must be available to start work in July*
Enjoy Crystal Springs Employee Perks!
Discounted Minerals Sports Club Membership30% Dining/Retail Discount30% Spa DiscountDiscounted Stays at the HotelsDiscounted admission to Events & FestivalsComplimentary Golf Read LessCrystal Springs is seeking Line Cooks to join our expansive and growing culinary team. We are driven by a passion for savory flavors, locally sourced ingredients, and an elevated dining experience designed to exceed expectations at every turn.
Crystal Springs is home to 10 indoor and outdoor restaurants, bistros, pubs, and cafes, ranging from fine dining at the award-winning Restaurant Latour to our own innovative Chef’s Garden. Our mission is simple: to bring together culinary professionals who share a passion for excellence, creativity, and growth.
If you are looking to advance your culinary career and be part of a dynamic, evolving kitchen environment, apply today.
Responsibilities:
Set up and stock stations with all necessary suppliesPrepare food for service (e.g., chopping vegetables, butchering meat, preparing sauces)Cook menu items in cooperation with the rest of the kitchen staffFollow directions from the Executive Chef and Sous ChefsComply with all nutrition, sanitation, and safety standardsMaintain a positive and professional attitude with coworkers and guestsCompetitive pay dependent on experience.
Requirements:
2–3 years high-volume kitchen experience preferredAbility to multitask in a fast-paced environmentKnowledge of grill, sauté, and garde manger stationsStrong team player mentalityFlexible availability for various shiftsWillingness to learn and growCulinary school training a plusPassion for the culinary industryWeekend and holiday availability requiredEnjoy Crystal Springs Employee Perks!
Discounted Minerals Sports Club Membership30% Dining/Retail Discount30% Spa DiscountDiscounted Stays at the HotelsDiscounted admission to Events & FestivalsComplimentary Golf Read LessCrystal Springs Resort is seeking Maintenance Technicians to monitor, maintain, and repair building systems, equipment, and structures across the property.
Essential Functions:Maintain, repair, and improve all operational systems throughout the property, including hotel rooms, pools, kitchens, sports club, and all associated mechanical systems, furnishings, and equipmentTroubleshoot and repair equipment using proper tools in a skilled, craftsman-like manner across the resortPerform assigned maintenance tasks as directedRespond to routine maintenance calls in a timely mannerComplete daily shift logs to communicate all work performed to managementConduct regular property inspections to ensure proper operation of all equipment and identify issues proactivelyInteract with guests and team members in a professional, friendly, and service-oriented mannerRespond promptly and appropriately to guest concerns and resolve issues before they impact the guest experiencePromote positive guest, employee, and public relations at all timesEnsure quality, consistency, and proper functioning of guest rooms, grounds, mechanical systems, and resort servicesSafeguard assigned keys and master keys responsiblyAssist with additional projects and duties as assignedAttend meetings as requiredFollow all safety and security procedures to protect guests, team members, and company assetsMaintain cleanliness and proper working condition of all tools, equipment, and work areasEnsure reliable attendance based on business needs and scheduling requirementsRequirements:Strong technical knowledge in general maintenance or a related skilled tradeExperience with light carpentry, electrical, HVAC, plumbing, heating systems, and grounds maintenance preferredHigh school diploma or equivalent requiredMinimum of 1 year of relevant experience requiredValid driver’s license required at time of hireWeekend and holiday availability requiredWorking Conditions & Physical Requirements:Work requires a combination of technical skill, manual dexterity, and coordination (including tools, equipment operation, and documentation tasks)Frequent standing, walking, lifting, carrying, and transporting materials or equipment (often over 30 lbs)Exposure to varying environmental conditions including dirt, noise, odors, temperature extremes, and outdoor work environmentsWork may involve uneven, slippery, or unstable surfacesSchedule may include days, evenings, nights, weekends, and holidays based on operational needsRole includes occupational and ergonomic risks including lifting, repetitive motion, forceful exertion, and awkward positionsMust follow all safety policies and procedures at all timesMay require travel between resort locationsEnjoy Crystal Springs Employee Perks!
Discounted Minerals Sports Club Membership30% Dining/Retail Discount30% Spa DiscountDiscounted Stays at the HotelsDiscounted admission to Events & FestivalsComplimentary Golf Read LessCrystal Springs Resort is a premier independent lifestyle resort dedicated to delivering exceptional guest experiences. We are currently seeking a dynamic and passionate Senior Corporate Sales Manager to join our team. If you thrive in a collaborative environment, are driven by purpose, and have a creative approach to sales, we want to hear from you!
Position Overview:
The Senior Corporate Sales Manager will be responsible for promoting and selling group business at Crystal Springs Resort, focusing on both new and existing corporate clients, as well as planners who have not yet developed relationships with our sales team. This position involves a proactive approach to generating resort awareness, building long-term client relationships, and driving group business sales across our two properties—Minerals Hotel and Grand Cascade Lodge, with opportunities to sell Ballyowen & Black Bear as well!
Key Responsibilities:
Sales Development & Outreach: Engage in direct phone solicitation, sales calls, networking events, and tradeshows to promote resort offerings and increase awareness among potential clients.Client Relationship Management: Develop and maintain strong, long-term relationships with corporate clients, meeting planners, and potential new customers.Revenue Generation: Sell and confirm group business, including overnight stays, ensuring that revenue goals are met or exceeded. Maximize the use of sleeping rooms and group booking potential.Site Tours & Presentations: Conduct on-site tours and off-site appointments with planners and prospective clients, showcasing the resort’s offerings and capabilities.Contract Negotiation & Documentation: Negotiate contracts that align with resort revenue objectives, ensuring all solicitation efforts and contract details are thoroughly documented.Sales Goals & Reporting: Meet or exceed personal sales targets and contribute to the overall sales team’s success by maintaining a proactive, results-driven approach to business development.Customer Insights: Analyze market trends and customer intelligence to adapt sales strategies that align with client expectations and enhance satisfaction.Action Plan Management: Responsible for developing quarterly strategic action plans to engage key demand generators within the market.Sales Reporting Compliance: Ensure adherence to company sales reporting standards, utilizing Maestro Sales & Catering and other relevant systems.Key Expectations:
Actively solicit new business and generate visibility through consistent outreach.Minimum of 50 prospecting calls per week and 8 outside sales calls per monthEnsure comprehensive sales strategies that promote Crystal Springs Resort effectively.Negotiate competitive contracts while ensuring the best possible outcomes for both clients and the resort.Foster and maintain a positive, results-oriented sales environment.Experience:Minimum of 5 years of sales experience in the hospitality industry, with at least 2–3 years in a corporate sales role.Proven track record in B2B sales, preferably in resorts, luxury hotels, or large hospitality groups.Experience managing high-value accounts and corporate clients.Other Requirements:Willingness to travel to Crystal Springs Resort.Ability to work a flexible 45-hour work week, including evenings and weekends, when necessary.Why Join Crystal Springs Resort?
At Crystal Springs Resort, you’ll be part of a passionate team dedicated to creating memorable experiences for our guests. We offer competitive compensation, professional development opportunities, and a vibrant work environment where your contributions truly matter.
Competitive salary and performance-based bonuses.Health, dental, and retirement benefits.Opportunities for professional development and career growth.Discounted Minerals Sports Club Membership30% off Dining and retail30% off spa servicesDiscounted stays at the hotelsDiscounted admission to events & festivalsComplimentary golf Read LessThe Group Golf Sales Manager is responsible for driving revenue through the proactive sale of group golf outings, tournaments, and associated resort experiences within designated markets. This role focuses on developing new business opportunities while strengthening relationships with existing accounts to maximize long-term revenue potential. Working closely with the Director of Golf Sales, this individual plays a key role in achieving annual revenue targets across golf, banquet, and resort programming, while ensuring a seamless client experience from initial inquiry through event execution.
The ideal candidate is a results-driven sales professional with a strong understanding of group golf business, exceptional relationship-building skills, and the ability to translate client needs into tailored, revenue-generating programs.
Key Responsibilities
Direct Sales & Market Development
Actively solicit and secure group golf business across assigned territories and key market segmentsIdentify, qualify, and develop new business opportunities through research, outreach, referrals, and industry networkingConduct sales presentations, client meetings, and property site inspections to convert prospects into confirmed businessRepresent Crystal Springs Resort at trade shows, golf industry events, and sales missions as requiredNegotiate contracts in alignment with revenue goals, yield strategy, and resort standardsRevenue Strategy & Business Collaboration
Partner with the Director of Golf Sales to develop competitive pricing strategies and customized proposalsMaintain awareness of market trends, competitive set activity, and seasonal booking patterns to inform sales strategySupport targeted marketing initiatives and campaigns designed to drive group golf demandClient Relationship Management
Build and maintain strong relationships with corporate, association, and leisure group golf clientsEnsure a consultative sales approach that aligns each program with client objectives and resort capabilitiesConduct and host site visits, familiarization tours, and on-property experiences to enhance conversion and loyaltyServe as a trusted point of contact throughout the sales process to ensure a high-touch client experienceCross-Functional Coordination
Collaborate closely with golf operations, banquet and catering teams, and resort leadership to ensure seamless execution of all group golf eventsCommunicate detailed client requirements clearly and accurately to internal stakeholders to ensure operational excellenceSupport post-event follow-up to strengthen relationships and encourage repeat businessReporting & Performance Management
Maintain accurate and timely records of all sales activity, pipeline status, and client interactions within CRM systems (Salesforce)Provide regular updates on production, pipeline, and booking pace to leadershipAssist in forecasting, reporting, and revenue tracking as requestedEnsure disciplined use of CRM tools to support transparency, accountability, and performance trackingQualifications & Experience
Bachelor’s degree in Hospitality, Business, or related field preferred2–3 years of experience in hospitality, golf, or group sales strongly preferredDemonstrated success in meeting or exceeding sales targetsStrong negotiation, presentation, and relationship management skillsWorking knowledge of CRM platforms and sales reporting toolsPassion for golf and understanding of group golf operations strongly preferredWhy Join Crystal Springs Resort?
At Crystal Springs Resort, you’ll be part of a passionate team dedicated to creating memorable experiences for our guests. We offer competitive compensation, professional development opportunities, and a vibrant work environment where your contributions truly matter.
Competitive salary, commission, and performance-based bonuses.Health, dental, and retirement benefits.Opportunities for professional development and career growth.Discounted Minerals Sports Club Membership30% off Dining and retail30% off spa servicesDiscounted stays at the hotelsDiscounted admission to events & festivalsComplimentary golf Read Less