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• C

  Director, Strategic Programs  

  Crystal Stairs Inc

  - Los Angeles

  Posted: 28/05/2026

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  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Ch... Read More

  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Child Care Services, Research, and Advocacy \n Director, Strategic Programs\n Location: Los Angeles, California\n 100% On-site Position\n Job Summary:\n Crystal Stairs, Inc., a California nonprofit corporation dedicated to child care development for working low-income families, is looking for a dedicated, mission-driven Strategic Programs Director who leads development, implementation, and evaluation of innovative initiatives that advance our mission of improving the lives of families and children through child care services, early learning, and family support services. \n Reporting to the Chief Strategy Officer, this senior leader will drive organizational strategy, strengthen program impact, and expand Crystal Stairs' reach across Los Angeles County. The ideal candidate is a strategic thinker with deep experience in social services, early childhood systems, parent support, community partnerships, and equity-centered program design.\n \n Key Job Responsibilities:\n Strategic Leadership\n \n * Partner with the executive leadership team to define and execute organizational strategic priorities.\n * Lead the design, scaling, and continuous improvement of programs that strengthen family stability, child development, and community well-being.\n * Monitor trends in early childhood education, child care policy, family services, and community development to inform program strategy.\n * Drive organizational effectiveness through innovative programs\/services and continued relevance for families and communities served.\n * Collaborate with the COO and program leadership to support operational excellence and cross-functional initiatives.\n\n Program Development & Innovation\n \n * Oversee the development and refinement of program models that integrate child care access, family support, provider engagement, and community partnerships.\n * Implement data-driven approaches to evaluate program outcomes and improve service delivery.\n * Foster a culture of innovation, exploring new methodologies, technologies, and evidence-based practices.\n * Develop and analyze performance metrics using existing data systems to ensure program quality and accountability.\n\n Partnership & Stakeholder Engagement\n \n * Build and sustain relationships with key partners, including child care providers, community-based organizations, county agencies, policymakers, and funders.\n * Advocate for policies that advance equitable access to child care and family support services.\n * Represent Crystal Stairs at conferences, community forums, and public events to elevate the organization's mission, impact and community presence.\n\n Resource Development & Sustainability\n \n * Partner with the External Affairs team to identify funding opportunities and support proposal development.\n * Contribute to compelling narratives, reports, and presentations that demonstrate program impact to funders and stakeholders.\n * Support the development of sustainable program models that promote long-term financial health and organizational resilience.\n\n Experience, Knowledge, Skills and Abilities:\n \n * Bachelor's degree required; Master's degree in Public Administration, Social Work, Education, Nonprofit Management, or related field preferred.\n * Minimum of 8 years of program management experience, including at least 5 years in a leadership role within a nonprofit, social services, or early childhood organization.\n * Demonstrated expertise in developing and scaling programs serving families, children, or underserved communities.\n * Strong understanding of early childhood systems, child care access, family support services, and community-based program delivery.\n * Proven ability to build and maintain partnerships with diverse stakeholders, including government agencies, providers, and community organizations.\n * Exceptional communication, organizational, and analytical skills.\n * Commitment to Crystal Stairs' mission and core values.\n * Knowledge of Microsoft Office Suite required\n * Possess excellent verbal and written communication skills\n * Maintain \"approachability\" as an advisor; use tact and diplomacy in communicating with all levels of the Agency. \n\n Total Package of Benefits\n \n * Medical\/ Dental\/ Vision - 95% paid by employer\n * 401k Matching Options\n * Flex Spending \n * Sick and Vacation Time \n * Paid Holidays\n * Opportunity for Growth and Development\n * Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU\n\n Crystal Stairs, Inc. is committed to building and sustaining diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.\n For more information about Crystal Stairs, Inc. please visit our website at: www.crystalstairs.org\n www.crystalstairs.org"," Read Less

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• C

  Stage 1 - Co-Location Intake Specialist  

  Crystal Stairs Inc

  - Los Angeles

  Posted: 26/05/2026

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  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Ch... Read More

  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Child Care Services, Research, and Advocacy\n Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.\n\n CO-LOCATION INTAKE SPECIALIST\n 100% Onsite, No Remote Work (Locations Vary)\n \n What We're Looking For:\n Crystal Stairs is looking for an experienced Intake Specialist. Under limited supervision, the Intake Specialist will determine family eligibility and help parents eligible under the California subsidized child care programs gain access to child care programs and services. This vital position maintains cases as well as the certifying and re-certifying of family eligibility. You will certify and authorize care hours, update family information, approve changes, and issue family referrals as needed. You will provide quality customer service for all clients and internal support departments, and ensuring the accurate and timely entry of data. You will perform childcare orientations at various county\/government Regional Offices. You may also conduct site visits to various locations. Other key duties include conducting childcare orientations and outreach activities, as well as represent the agency at community events. Other duties as assigned.\n \n RESPONSIBILITIES:\n \n * Process initial request for childcare and assist parents and providers in completing application \n * Monitor program compliance and ensure documentations are appropriate and complete\n * Determine eligibility and handle enrollment of families qualified for subsidized child care\n * Respond to staff and parents requests for information or services; provide supportive and referral services to families regarding child care options and other community resources \n * Perform childcare orientations at county\/government Regional offices, One-Stop\/Work-Source Centers; acts as a liaison with agencies.\n * Perform data entry function for initial enrollment and prepare client file \n * Conduct outreach activities at Job Fairs and other events\n * Conduct weekly site visits to various locations.\n * Provide monthly statistical reports on activities\n * Represent the agency at community events; participate in work groups, committees and ad hoc groups\n * Meet assigned specific performance standards for the respective unit and\/or department\n * Perform other duties as assigned by Supervisor\/Manager\n\n \n EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:\n \n * Minimum two years of experience in case management or client\/vendor management in a human services or child development environment \n * B.A. or B.S. degree from an accredited four year university or equivalent work experience. \n * Strong time management and organizational skills \n * Ability to prioritize work \n * Excellent written and oral communications skills \n * Excellent customer service skills and experience with a diverse client base \n * Ability to handle multiple projects and meet deadlines \n * Ability to apply program guidelines and follow procedures \n * Ability to maintain confidentiality \n * Ability to work independently with minimal supervision Strong attention to detail and ability to multi-task\n\n \n Special Requirements:\n \n * Must have valid Driver License\n * Must have auto vehicle with auto insurance\n\n \n Total Package of Benefits\n \n * Medical\/ Dental\/ Vision - 95% paid by employer\n * Pet Insurance\n * Employee Assistance Program\n * Voluntary Life and AD&D for Employee, Spouse and Children\n * 401k Matching Options\n * Flex Spending (Health Care and Dependent Care)\n * Mutual of Omaha (STD, Accident, & Critical Illness)\n * Generous Sick and Vacation Time\n * Paid Holidays + Paid Winter Break from 12\/24 - 1\/1 (for select positions)\n * Opportunity for Growth and Development\n * Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM\n\n \n Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.\n \n Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.\n \n For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org\n "," Read Less

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• C

  Finance - Accounts Payable Specialist  

  Crystal Stairs Inc

  - Los Angeles

  Posted: 24/05/2026

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  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Ch... Read More

  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Child Care Services, Research, and Advocacy \n Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.\n \n Finance - Accounts Payable Specialist (Accountant)\n 100% Onsite - Location: Los Angeles, CA 90056\n \n Crystal Stairs, Inc., a California nonprofit corporation dedicated to child care development for working low income families, is looking for a dedicated, Accounts Payable Specialist to perform a range of task in the finance department. This position offers the opportunity for professional development, work that is challenging and impactful to the community and experience in a highly reputable nonprofit organization with significant revenues.\n SUMMARY: \nUnder the direction of the Accounting Supervisor, the Accounts Payable (AP) Specialist will be responsible for processing, reconciling, tracking, and payment of all accounts payable. The AP Specialist will also assist with closing and audit activities.\nRESPONSIBILITIES:\n\nResponsible for processing accounts payable transactions timely, examining supporting documentation for accuracy, proper authorization, correct cost center, appropriate allocation, and issuing checks on a weekly basis\nMonitor and report on outstanding invoices\nCommunicate and resolve discrepancies with vendor and internal customers\nReconcile all credit card accounts and process timely payments\nProcess benefit invoices and reconcile with payroll records\n\n \nKNOWLEDGE, SKILL AND ABILITIES:\n\n\n\nBachelor's degree in accounting or business; extensive related work experience in accounting\/accounts payable may be substituted accounts payable; grant funded nonprofit experience a plus\nAccounting background with a minimum of two years of experience in accounts payable; knowledge of full cycle\nProficient in computerized accounting systems, Excel and Word\n\n\n\n \nRequirements\n\nBachelor's degree in accounting or business; extensive related work experience in accounting\/accounts payable may be substituted \nAccounting background with a minimum of two years of experience in accounts payable; knowledge of full cycle accounts payable; grant funded nonprofit experience a plus\n\n \nTotal Package of Benefits\n\nMedical\/ Dental\/ Vision - 95% paid by Crystal Stairs\n401k Matching Options\nFlex Spending \nPre-paid Legal Services\nSick and Vacation Time \nPaid Holidays and Winter Break\nOpportunity for Growth and Development\nRobust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM\n\n \nQualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. \n \nCrystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.\n \nFor more information about Crystal Stairs, please visit our website at: www.crystalstairs.org"," Read Less

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• C

  Enrollments - Program Assistant II  

  Crystal Stairs Inc

  - Los Angeles

  Posted: 24/05/2026

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  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Ch... Read More

  Crystal Stairs, Inc. \n Improving the Lives of Families through\n Child Care Services, Research, and Advocacy\n Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.\n\n ENROLLMENT UNIT - PROGRAM ASSISTANT II\n Location: Los Angeles, CA 90056\n What We're Looking For:\n Crystal Stairs is seeking qualified candidates for our Program Assistant II position. In this position under general supervision, the Program Assistant II will assess client program eligibility; answer incoming calls from calling queue, participate in community outreach, assist Family Services Specialists with case management of parent files, perform clerical duties, make follow up phone calls to parents, input information into agency databases and county GEARS. The qualified candidate will have the following responsibilities:\n \n * \n Answer incoming client calls from the Family Services Calling Queue.\n\nGather information and documentation to assess client program eligibility for Crystal Stairs' programs and services. Create Referral and submit packets to Enrollment Specialists for follow up.\nUpdate appropriate agency databases and logs with client eligibility information for tracking purposes.\nUpdate client information on the LA County GEARS database.\nPerform community outreach to increase enrollment of families for services.\nSchedule appointments for new enrollments and\/or follow up on rescheduled appointments and no-shows, and send letters to parents of documentation needed for certification.\nPerform clerical duties such as mailing documents\/letters, filing, handling of denied case files, and sort and distribute incoming mail.\nPerform other duties and special projects as assigned.\n\n \nEXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:\n\nMinimum 2 years experience working with parents receiving subsidized child care or social support services, with a minimum one year of experience in an administrative or clerical support position.\nHigh School diploma required; Associate of Arts degree in the Social Sciences field preferred; years of related work experience can be substituted for the AA degree.\nRequires knowledge and competency on Microsoft Office, LA County GEARS and other database applications.\nMust have some knowledge of County, State and Federal program requirements for DPSS and Alternative Payment child care subsidy programs.\nRequires excellent verbal and written communication skills.\nMust be flexible and able to manage multiple tasks and handle changing priorities and deadlines. Strong organizational and administrative skills.\nRequires considerable accuracy and ability to produce under tight deadlines.\nRequires excellent problem solving skills and ability to handle challenging customer calls or requests.\nRequires great attention to detail. Involves broad application of program knowledge.\nMust possess ability to work with a diverse individuals, groups, and management levels.\n\n \nTotal Package of Benefits\n\nMedical\/ Dental\/ Vision - 95% paid by employer\n401k Matching Options\nFlex Spending \nPre-paid Legal Services\nSick and Vacation Time \nPaid Holidays and Winter Break\nOpportunity for Growth and Development\nRobust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM\n\n \nQualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.\n \nCrystal Stairs, Inc. is committed to building and sustaining a fully diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.\n \nFor more information about Crystal Stairs, please visit our website at: www.crystalstairs.org"," Read Less

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