At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patients' needs is heard and met. Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams.
We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.
Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.
Receptionist Requirements:
Required Professional experience as a receptionist with experience in multiple lines of communication1-year post-secondary education or vocational trainingRequired minimum 2 years secretarial or receptionist experienceWell-developed interpersonal and communication skillsAbility to learn computer skills related to clinical software and electronic clinical recordsWilling to work an assigned 8-hour shiftAdditional duties as assigned by the Executive DirectorReceptionist Benefits:
Be part of a team willing to grow, listen, be heard, and be challenged.Health, Dental, Vision, 401k, PTO.Set the industry bar for the standard of care.Continuing Education Reimbursement.Ability to grow into a variety of different roles inside our team and organization.Competitive Industry pay.Receptionist Schedule:
Monday to Friday 8:30 AM to 5:00 PMPowered by JazzHR
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Read LessAs a Registered Nurse Case Manager, you will provide direct care to patients in their homes or care facilities. Your role goes beyond offering medical assistance; it involves attentively listening to patients' needs and respecting their wishes. Building trusting relationships with patients and their families is a cornerstone of this position, allowing you to serve as the primary communication link within our interdisciplinary team of holistic care providers.
We are committed to ensuring that end-of-life care feels personal and compassionate, irrespective of economic factors. Every individual deserves to be treated with dignity, compassion, and respect. Our team shares a deep understanding that we have one opportunity to make this experience as meaningful and comforting as possible for both the patient and their families.
Join us on this journey, where your dedication to exceptional care can make a profound difference in the lives of those we serve. Together, we can create lasting impacts that go beyond medical treatment.
Registered Nurse Case Manager Qualifications:
Six (6) months minimum prior skilled nursing experience.An active, unencumbered state Registered Nurse license.Current driver's license and auto liability coverage.Interest and Ability in providing patient care in homes and facilities.Registered Nurse Case Manager Schedule & Benefits:
Monday to Friday, 8:30 AM to 5:00 PM No Mandatory on-call requiredBe part of a team willing to grow, listen, be heard, and be challenged.Health, Dental, Vision, 401k, PTO.Set the industry standard of care.Ability to grow into a variety of different roles inside our team and organization.Competitive industry pay.Powered by JazzHR
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Read LessThe final days of a person's life shouldn't be measured by what's missing, but by what's possible when the right people show up at the right time. At Crossroads, we understand that exceptional hospice care requires more than clinical expertise. It demands a community willing to give their time, presence, and heart to patients and families navigating one of life's most difficult passages. We create these communities, building bridges between people who want to make a difference and patients who need someone to simply be there.
The Volunteer Manager ensures every patient who needs volunteer support receives it. You recruit people who understand this work matters, train them to provide real care, and match them with patients whose lives they'll directly touch. Your planning and management determine whether volunteers become a consistent presence in patient care or remain just a good idea. You handle everything from compliance requirements to volunteer schedules, making sure dozens of patients experience companionship, families find relief, and volunteers see the impact of their commitment.
Volunteer Manager Qualifications & Responsibilities:
Bachelor's degree in health, business management, human resources, social work, or related fieldMinimum of two years of experience managing volunteer programsValid driver's license with reliable transportation and required automobile insuranceAbility to work independently and collaboratively within an interdisciplinary teamStrong time management, organizational, and interpersonal communication skillsRecruit, interview, train, and oversee volunteers providing direct patient care and administrative supportEnsure volunteer services meet the mandatory 5% threshold of total patient care hours and maintain accurate documentationDevelop and assign individualized volunteer plans of care for patients receiving direct care volunteer servicesConduct performance reviews, provide ongoing support, and manage volunteer retention effortsMaintain compliance with all Medicare, state, federal, and accreditation requirements for volunteer programsRepresent the hospice program in the community through outreach, education, and recruitment activitiesVolunteer Manager Schedule & Benefits:Schedule: Monday through Friday 8:30 AM to 5:00 PM Health, Dental, Vision and 401(k) with matchOpportunities for growthThe ability to make an impact on the families in our communities who lean on us.Powered by JazzHR
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Read LessAt Crossroads Hospice & Palliative Care, the goal is to provide comfort, dignity, and clarity at the end of life. The team is committed to ensuring patients and families are supported not only emotionally but also in navigating the many decisions and challenges that arise throughout the care journey.
Our Social Workers are a critical part of this support system by guiding families through complex healthcare processes, helping them understand disease progression, connecting them to needed resources, and offering grief support that extends beyond the bedside. This role is backed by leadership from a dedicated Social Work professional who understands the depth and demands of this work.
Social Worker (LSW) Hospice Qualifications:
Licensed Social WorkerMaster’s or Bachelor’s degree completed in a program accredited by the Council of Social Work Education2 years of experience working in a medical setting, preferredAbility to work in both hospice & palliative programsProvide emotional, social, and grief support to patients and family members, collaborating with spiritual and bereavement support staff.Participate in Interdisciplinary Group meetings, identifying social-psychological issues and their interrelatedness with medical problems.Assist in coordination and participation in Ultimate Gift Programs, such as Gift of a Day and Veteran Recognition.Reliable personal vehicle/transportation, valid driver’s license, and ability to safely operate said vehicle to visit patients and perform job duties within the field.Social Worker (LSW) Hospice Schedule & Benefits:
Schedule: Monday to Friday, 8:30 AM - 5:00 PMHealth, Dental, Vision, 401k, PTOBSW Compensation $64,480MSW Compensation $68,640Be part of a team willing to grow, listen, be heard, and be challenged.Ability to grow into a variety of different roles inside our team and organization including leadership opportunities.Powered by JazzHR
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Read LessAt Crossroads Hospice & Palliative Care, we believe that end-of-life care should be filled with dignity, meaning, and compassion. Our teams walk alongside patients and families during some of life’s most tender moments, offering presence, comfort, and support. We are committed to honoring every life story, making each moment count not just for the patient, but for the loved ones who will carry those memories forward.
As a Quick Response CNA (STNA), you will be a vital part of our Even More Care program, providing urgent support during active stages of dying. You will serve as the steady presence families can count on, responding quickly to evolving physical or emotional needs. If you feel called to be part of a team that prioritizes dignity at every step, we would be honored to connect with you.
CNA STNA Weekends Available Shifts:
Saturday & Sunday, 8:00 AM to 8:30 PMSaturday to Sunday, 8:00 PM to 8:30 AMTravel to the office located in Green, Ohio is required. Serving patients throughout 9 counties in Northeast Ohio as part of the emergent care team.
CNA STNA Weekends Qualifications:
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Read LessAt Crossroads Hospice & Palliative Care, we believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.
State Tested Nursing Assistants (CNAs) are privileged to be invited into deeply vulnerable moments with patients and families, often being at the bedside when someone passes. Our team works closely together to ensure the highest quality experience and STNAs (CNAs) are the eyes and ears of the interdisciplinary team.
If you value being part of this sacred journey, honoring the dignity and respect every individual deserves in their final moments, then we want to hear from you.
STNA (CNA) Qualifications:
Must have completed an Ohio State Department of Health Competency Test from an accredited program with a minimum requirement of 75 hours of certificationMust be certified by the state as a nurses' aide with an unrestricted, active aide certification.1 year of current experience as a Hospice Aide or Nurses Aide is required.Hospice or Home Health Agency experience preferred.Must possess interpersonal skills sufficient to interact effectively with patients and their families, as well as all interdisciplinary caregivers, peers, subordinates, and supervisors.Must exhibit or demonstrate the ability to learn computer skills related to required clinical software and electronic clinical record utilization.Must have reliable vehicle/transportation, valid driver's license, required automobile insurance, and the ability to safely and independently operate said vehicle.
STNA (CNA) Schedule & Benefits:
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Read LessEvery patient deserves to have their final chapter shaped by comfort, dignity, and the presence of people who care. At Crossroads Hospice and Palliative Care, we build a network of compassionate individuals who show up, not because they have to, but because they believe in the profound importance of being present during life's most vulnerable moments. We create space for patients to experience their last days surrounded by support, kindness, and the simple gift of human connection.
As a Volunteer Manager, you build and sustain the community of volunteers who become essential to patient care. You match people to moments, coordinate schedules, and ensure that patients have someone to sit with them when they need it most. Your work means families get the administrative support that frees them to focus on their loved ones, and volunteers feel prepared and valued in their roles. You create a reliable system where compassion translates into consistent, meaningful support that patients and families can count on.
Volunteer Manager Core Responsibilities and Qualifications:
Volunteer Manager Benefits and Schedule:
Shift: Monday through Friday 8:30 AM to 5:00 PM Be part of a team willing to grow, listen, be heard, and be challenged.Health, Dental, Vision, 401k, PTO.Set the industry bar for the standard of care.Ability to grow into a variety of different roles inside our team and organization.Competitive industry pay.Powered by JazzHR
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Read LessAt Crossroads Hospice & Palliative Care, we believe that end-of-life care should be filled with dignity, meaning, and compassion. Our teams walk alongside patients and families during some of life’s most tender moments, offering presence, comfort, and support. We are committed to honoring every life story, making each moment count not just for the patient, but for the loved ones who will carry those memories forward.
As a Quick Response CNA (STNA) serving Greater Cleveland, you will be a vital part of our Even More Care program, providing urgent support during active stages of dying. You will serve as the steady presence families can count on, responding quickly to evolving physical or emotional needs. If you feel called to be part of a team that prioritizes dignity at every step, we would be honored to connect with you.
STNA/ CNA Qualifications:
Must have completed an Ohio State Department of Health Competency Test from an accredited program with a minimum requirement of 75 hours of certification.Must be certified by the state as a nurse's aide with an unrestricted, active aide certification.3-6 months of current experience as a Hospice Aide or Nurses Aide required.Hospice or Home Health Agency experience preferred.Must possess interpersonal skills sufficient to interact effectively with patients and their families, as well as all interdisciplinary caregivers, peers, subordinates, and supervisors.Must exhibit or demonstrate the ability to learn computer skills related to required clinical software and electronic clinical record utilization.Must have reliable vehicle/transportation, valid driver's license, required automobile insurance, and the ability to safely and independently operate said vehicle.
STNA/ CNA Schedule & Benefits:
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Read LessAt Crossroads Hospice & Palliative Care, we believe that end-of-life care should be filled with dignity, meaning, and compassion. Our teams walk alongside patients and families during some of life’s most tender moments, offering presence, comfort, and support. We are committed to honoring every life story, making each moment count not just for the patient, but for the loved ones who will carry those memories forward.
As a Quick Response CNA (STNA), you will be a vital part of our Even More Care program, providing urgent support during active stages of dying. You will serve as the steady presence families can count on, responding quickly to evolving physical or emotional needs. If you feel called to be part of a team that prioritizes dignity at every step, we would be honored to connect with you.
STNA (CNA) Qualifications:
Must have completed an Ohio State Department of Health Competency Test from an accredited program with a minimum requirement of 75 hours of certificationMust be certified by the state as a nurses' aide with an unrestricted, active aide certification.1 year of current experience as a Hospice Aide or Nurses Aide is required.Hospice or Home Health Agency experience preferred.Must possess interpersonal skills sufficient to interact effectively with patients and their families, as well as all interdisciplinary caregivers, peers, subordinates, and supervisors.Must exhibit or demonstrate the ability to learn computer skills related to required clinical software and electronic clinical record utilization.Must have reliable vehicle/transportation, valid driver's license, required automobile insurance, and the ability to safely and independently operate said vehicle.
STNA (CNA) Schedules Available & Benefits:
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Read LessEnd-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.
CNAs are privileged to be invited into deeply vulnerable moments with patients and families. Our team works closely together to ensure the highest quality experience, with CNAs serving as the eyes and ears of the interdisciplinary team. Quick response CNAs play a crucial role in our Even More Care program, responding to urgent physical or psychosocial needs and sitting beside as a patient is in the active stages of dying. If you value being part of this sacred journey, honoring the dignity and respect every individual deserves in their final moments, then we want to hear from you.
CNA Qualifications:
CNA Schedule & Benefits:
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