About Crossing Inc
Crossing is a fast-growing e-commerce, retail, and collectibles company serving passionate communities across trading cards, gaming, anime, and pop culture. Through our retail stores, live commerce channels, events, and online platforms, we're building one of the most exciting destinations for collectors and enthusiasts.
About the role
As a Warehouse Associate, you'll play a key role in our daily warehouse and fulfillment operations. From receiving incoming inventory to picking, packing, and shipping customer orders, you'll help keep products moving efficiently while maintaining high standards for accuracy, organization, and quality.
This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in staying organized, and enjoys being part of a collaborative team.
What you'll do
Qualifications
Previous warehouse, fulfillment, shipping, receiving, or logistics experience is preferred but not required.Strong attention to detail and commitment to accuracy.Comfortable learning warehouse systems, handheld scanners, and other operational technology.Ability to prioritize tasks and work efficiently in a fast-paced environment.Dependable with a strong work ethic and excellent attendance.Positive attitude and willingness to collaborate with teammates.Flexible and willing to assist in different areas of warehouse operations as needed.Physical Requirements
Ability to lift, carry, push, and pull up to 50 pounds independently.Ability to stand, walk, bend, kneel, and reach throughout an 8-10 hour shift.Comfortable working in a warehouse environment with varying temperatures.Ability to safely operate warehouse equipment following company training and safety guidelines.
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About Us
We're a growing trading card and collectibles retailer specializing in Pokémon, Kayou, One Piece, sports cards, memorabilia, and other hobby products. Our mission is to create an outstanding experience for collectors, players, families, and hobby enthusiasts while building a welcoming community for everyone who walks through our doors.
We're looking for enthusiastic, dependable Retail Sales Associates who enjoy helping customers, thrive in a fast-paced environment, and are excited to learn about the collectibles industry.
What You'll Do
As a Retail Sales Associate, you'll help create an exceptional customer experience while supporting the day-to-day operations of the store.
Responsibilities include:
Greet customers and provide friendly, knowledgeable customer service.Assist customers with trading cards, sports collectibles, accessories, memorabilia, and sealed products.Help customers find products that match their interests, collecting goals, and budget.Process cash, credit card, and digital transactions accurately using the point-of-sale system.Restock merchandise and maintain clean, organized, and visually appealing displays.Assist with inventory counts, pricing updates, merchandising, and product organization.Handle high-value merchandise responsibly while following store procedures for inventory accuracy and loss prevention.Learn about new product releases, popular trading card games, sports collectibles, and hobby trends.Support store events, tournaments, trade nights, product launches, and community promotions.Assist with opening and closing store procedures.Build positive relationships with customers and help create a fun, welcoming environment for collectors of all experience levels.What We're Looking For
We're looking for team members who enjoy interacting with people, take pride in providing excellent customer service, and want to grow with our business.
The ideal candidate is:
Friendly, outgoing, and enjoys working with customers.Dependable, punctual, and takes initiative.Comfortable working independently and as part of a team.Eager to learn about trading cards, collectibles, and the hobby industry.Organized, detail-oriented, and able to multitask in a fast-paced retail environment.Comfortable using computers, tablets, and point-of-sale systems.Qualifications
Required
Must be at least 18 years old.Reliable transportation to and from work.Ability to lift up to 30 pounds.Ability to stand and walk for extended periods.Open to work full time or part timeFlexible availability, including evenings, weekends, holidays, and major product release events.Preferred
Retail or customer service experience.Experience handling cash and operating a point-of-sale system.Interest or knowledge in Pokémon, One Piece, Kayou, sports cards, or other collectibles.Experience buying, selling, or collecting trading cards or memorabilia.Familiarity with grading companies such as PSA, BGS, or CGC is a plus.Interview Process
Qualified candidates must be available for an in-person interview on Tuesday, August 11, 2026, at our Irvine office.
If you're passionate about collectibles, sports, or gaming and enjoy helping customers, we'd love to hear from you. Apply today and become part of our team!
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About Crossing
Crossing Inc. is a creative collectibles company specializing in trading card and IP collaborations. We work with major global IPs including Pokémon, One Piece, and China’s leading card company Kayou, collaborating on IPs such as Naruto, My Little Pony, Tokidoki, and more. We also partnered with musician Steve Aoki to develop our own original IP, HiROQUEST.
At Crossing, we blend collectibles, storytelling, anime culture, and community engagement to create unique experiences for fans around the world.
About the Role
We are looking for a highly organized, proactive, and creative Brand & Community Operations Coordinator to support and help grow the HiROQUEST brand. This is a dynamic, hands-on role ideal for someone who thrives in fast-paced startup environments and is passionate about collectibles, anime, gaming, and community-building.
This individual will play a key role in supporting operations, managing community engagement, representing the company at card shows and conventions, and helping develop the HiROQUEST brand presence across digital platforms.
The ideal candidate is someone who takes ownership, communicates confidently, and enjoys wearing multiple hats across operations, events, content, and community management.
Key Responsibilities:
Event & Brand Representation
Travel to card shows, conventions, and industry events approximately once per monthSet up, manage, and operate company booths at events such as Collect-A-ConRepresent the HiROQUEST brand professionally and enthusiasticallyEducate customers and attendees about the company, products, lore, and charactersBuild and maintain relationships with collectors, customers, and partnersOperations & Business Support
Process and manage Purchase Orders (PO) and Sales Orders (SO)Support inventory tracking and operational coordinationOrganize and maintain digital and physical documentationCoordinate cross-functionally with internal teams and external vendorsSocial Media & Community Management
Manage and grow social media channels including Instagram, TikTok, and DiscordCreate, schedule, and manage engaging social contentRespond promptly to community inquiries and subscriber communicationsFoster an active and positive community experience across platformsHelp strengthen the HiROQUEST brand voice and audience engagementQualifications
2+ years of experience in operations, community management, marketing coordination, brand support, or related rolesStrong organizational and project coordination skillsExperience managing social media platforms and online communitiesComfortable writing social copy, product descriptions, and community communicationsAbility to multitask and adapt in a fast-growing startup environmentStrong communication and relationship-building skillsHigh sense of ownership, initiative, and accountabilityPassion for anime, trading cards, collectibles, gaming, or pop culture strongly preferredExperience attending or working conventions/card shows is a plusFamiliarity with Discord, TikTok, Instagram, and website/content management tools preferredPortfolio or examples of previous content, social media, creative work, or community engagement projects encouragedTravel Requirements
Travel within the U.S. approximately once per monthSome weekend travel required for conventions and eventsFlexibility to support event schedules as neededWhat We’re Looking For
This role is best suited for someone who:
Takes initiative without needing constant directionIs excited to help build and grow a brand/communityCan balance operational execution with creativityEnjoys engaging directly with fans and customersIs adaptable, resourceful, and eager to contribute beyond their core responsibilities Read Less