Position Summary
Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.
Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P's:
PurposeProcessPeopleWhile building on our culture of:
Doing it RightDoing it SafeDoing it Well.Essential Duties and Responsibilities
Safety
Read and understand Doing it Safe Ensure production line is properly set up and operates safelyEnsure every line worker understands respective safety requirements (PPE)Participate and promote Safety Observations – do not walk by any unsafe act or behaviorOperate a clean and organized line.People
Recognize and motivate talented line workers to become fulltime members of the Crescent team.Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work flow.Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issuesProductivity
Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met.Plan and schedule each hour of the shift, to maximize the output of the production line.Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and esnure each has the necessary tools to do what is expected.Verify, manage and reconcile inventory consumption usage and remaining balanceWork in collaboration with the production lead / supervisor to resolve any issues which could comprimise the ontime delvier of any order.Use basic problem-solving skills to ensure stable operation of the work cell.Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor.Proactively stage the daily workflow and line change overs..Quality
Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)Follow detailed assembly instructions, processes and proceduresEnsure traceability of all materials which require (lot / exp date)Follow documented policies and procedures as designated by the company's Quality SystemComplete required documentation relating to business or Regulatory requirementsPrevent and continually minimize the number of deviations and nonconformance'sSustain and drive Lean Manufacturing and 5S activities.Observe, maintain, coordinate and complete standard workData IntegrityAccurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrityComplete required documentation and any associated administrative tasks related to the production line by updating system records and required reportingCustomer Value
Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what's been completed to noting any issuesIdentify and support continuous improvement efforts with Production Supervisor.Financial
Operate within the required staffinf requirements for each order.Continually seek out means to remove sources of waste on the production line.Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvementFollows up to ensure quality task completionDo It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
Able communicator—good clarity, balanced talker and listenerPatientEffectively assertive and able to handle conflict and confrontation situationsSolution vs. blame orientedDo It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Systematic trainer, willing and able to develop peopleAble to follow structure where it exists and create structure where it does notResilient—able to deal with the unexpected, not easily flusteredWork Environment / Physical Demands
Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.
Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouch.Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 poundsKnowledge, Skills, & Capability
Basic Math and Reading Skills
The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
Decision Making
Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
Communication Skills
The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
Motivation
Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
Information Process
Determining how information fits together and how the information relates to production efficiency.
Problem Solving
The ability to break a problem down into steps and produce a logical timely solution.
Time Management
The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the demands of the day
Systems Usage
Pack ManagerKronosEDI (i.e. SAP)Performance Metrics and Trends
Production Line SafetyProduction Line QualityPack-Manager Data Entry & ErrorsProduction Line EfficiencyProduction Line OptimizationLine Lead Certification CompletionQualifications
Education & Experience:
High school diploma and 2 years of related experience, or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Experience with Microsoft Office (Word, Excel, Outlook). Ability to communicate effectively through oral and written communications.Preferred Qualifications:
Experience leading teams or projects strongly desiredRegulatory cGMP manufacturing experienceLean manufacturing and continual process improvement experienceWe will absolutely know the Line Lead is successful if they can:
Operate a safe risk free line.Achieve all Productivity and Quality targets.Develop a motivated and competent team Read LessCrescent GE Material Handlers are responsible to perform their assigned duties in a manner which is safe, and efficient while focusing on proper handling of materials in the receiving, packing, picking, and shipping processes. The business will operate as outlined in the Crescent Way- 3 P's:
PurposeProcessPeopleWhile building on our culture of:
Doing it RightDoing it SafeDoing it WellEssential Duties and ResponsibilitiesSafetyRead and understand the Crescent Safety Playbook – Doing it SafeEnsure a work environment which is safe and maintained where our people can safely grow and developContinually seek out and remove all forms of riskReport all safety, quality, near misses, accidents, mistakes and product damages accurately and according to processesComply with all OSHA, ISO and company standardsPeopleChampion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood procedures and policies Pack, sort and stacking products throughout the shift and review completed tasks for accuracy and completionCommunicates well and respectfully with othersCommitted to working with leadership's goals and requestsCooperates with new ideas, actively participates in providing new ideasFlexible & adaptable to the needs of the operationProductivityWorks at a pace to achieve production and quality goalsEnsure and verify all receiving, picking, packing, and shipping is performed accurately Perform all activities, utilizing tools and equipment (scales, RF guns, auto-bagger, IT systems) to maximize outputEnsure all bins and work areas/stations are maintained in an orderly, organized, and trash-free mannerMaintain inventory accuracyPerforms all other duties as assignedQualityResponsible for production accuracy and for providing feedback to management regarding errorsReliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments Follows rules and code of conduct at work; demonstrates an ethical behavior at workCustomer ValueClear communication, ability to balance talking with listeningFoster Crescent excellence by cultivating teamworkEffectively communicate directly to all aspects of productionMaintain a good working relationship with internal customersFinancialAlign and optimize the allocation of People to meet established production targets Balances immediate and long-term priorities: seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goalsCultural CompetenciesDo It RightDoing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
Do It SafeProviding a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
Self-assuredHas energy and enthusiasmHolds themselves accountableAdherence to SQF and Good Manufacturing Practices (GMP's)Acknowledge and comply with JSA (Job Safety Analysis) guidance for the positionDo It WellOptimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Good work ethic, task focused and willing to extend extra effortAble to follow structure where it existsWork Environment / Physical DemandsFast paced environment, requiring Material Handlers to adapt to continuous changes in priorities, volumes, staffing requirements Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouch for an extended period of timeAbility to regularly lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 poundsAbility to do repetitive motions including typing for several hoursWalk on concrete floors for extended periods while in the facilityAbility to work and operate in a non-climate-controlled environment Positive valuesOpen and honest communicationSystems UsageCustomer SystemsRF ScannersWMS SystemPerformance Metrics and TrendsSafety – no incidentsPeople – excellent attendance and teamworkProductivity – works efficiently and effectivelyQuality – pay attention to the quality of what is being produced Customer Value – understand the need to satisfy the customerExperienceQualifications:High school diploma, G.E.D or equivalent Ability to follow written and oral instructionsAbility to work well with othersPossess basic math skillsDependable & reliableData entryPreferred Qualifications:1-2 years of prior material handling and/or warehousing experiencePrevious experience in operating a forklift and/or possess a current forklift license We will absolutely know the Material Handler is successful if they can:Operate safelyOperate efficientlyOperate as part of a teamBy completing this application, you are acknowledging the following:
I am at least 18 years of age of older I can perform the essential functions of this position, with or without accommodationI am a US Citizen or otherwise authorized to work in the US on an unrestricted basis Read LessPosition Summary
Crescent's Production Supervisor II is responsible for managing and operating a high-performing & reliable production operation on 2nd or 3rd shift. This role is committed to meeting all our Customer's needs, our company's needs and our people's needs.
The Production Supervisor II will also serve as the Incident Commander (IC) in any emergency or law enforcement engagement situation. The IC has final authority to coordinate procedures, modify response actions to ensure safety, and manage the situation until external resources arrive, at which point they will transition to the Crescent Liaison role.
The Production Supervisor II will operate within the outline defined by the Crescent Way's 3 P's:
PurposeProcessPeopleWhile building on our Values to:
Do it RightDo it SafeDo it WellEssential Duties and Responsibilities
Safety
Read and understand the Crescent Safety Playbook – Doing it Safe.Ensure a Work Environment which is safe and maintained where our people can safely grow and develop.Engage everyone in the operation to participate in Safety Observations to continually seek out and remove all forms of risk.Quality
Determine and adhere to all quality standards. Ensure our customer's need for quality is understood and built into each process. Ensure the root cause for all escapes is identified and corrected.Ensure inventory accuracy. Assist in verifying inventory discrepancies and locating/addressing missing inventory.Data Integrity - Ensure the complete integrity and timeliness of all data in our operating systems. (Nulogy / UKG / Quick Base).Productivity
Maximize shift production capacity and output capability through properly planned allocation of all our resources.Validate the use and continuous improvement of all production and operational processes.Assess, verify, and adjust all indirect resources required to support the shift operation.People
Select and encourage the best people to become part of CrescentTrain to ensure each person is competent.Assess to ensure the fair and accurate evaluation of each person's performance and potential.Recognize to ensure each person feels appreciated for the value they provide.Encourage everyone to participate in Focus Group or Voice of Our People sessions to voice their concerns and ideas for improvement.Support all departments as needed as the Incident Commander (IC) on-site.Customer Value
Understand the required standards for each customer's job/project.Report well documented and accurate metrics – Shift Reports, APMsFinancial
Align and optimize the allocation of People to meet established production and operational targets.Manage the correct use of all materials and supplies.All other duties as assigned, including but not limited to identifying and training an individual capable of successfully completing all stated Essential Duties and Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence.
Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our products and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we are always becoming a Premier Service Provider.
Identifies and counters resistance to changeAdvocates continuous improvementForges teams and provides directionProvides constructive performance feedbackWillingly adjusts the make-up of the teamPlans, delegates, and follows upGuides others to improve collaborationEntrepreneurial initiativeDo It Safe
Creating a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
Self-assured yet humbleAble communicator—good clarity, balanced talker and listenerPatientEffectively assertive and able to handle conflict and confrontationSolution vs. blame orientedMixture of firmness and flexibilityHas energy and enthusiasmHolds self and others accountableWilling to take calculated risksDo It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Systematic trainer, willing and able to develop peopleGood work ethic, task focused and willing to extend extra effortAble to follow structure where it exists and create structure where it does notResilient—able to deal with the unexpected, not easily flusteredMaintains sense of urgencyFollows up to ensure quality task completionDisciplined Self StarterWork Environment / Physical Demands
Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouch.Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.Management Reasoning and Organizational Skills
High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experiencePractical problem solverAbility to anticipate and look aheadMental agility and the capacity to handle an up-tempo work paceIdea generatorHas viable administrative, organizational and time management skillsAbility shift focus as needed.Thorough, accurate, and detail oriented.Effective time manager and prioritizing tasks.Exhibits big picture thinking and a combination of short term and longer-term thinking.Systems Usage
Customer Specific SystemsUKGNulogyPerformance Metrics and Trends
SafetyQualityProductivityPeopleCustomer ValueFinancialQualifications
Education & Experience:
3-5 Years of practical production/operations experience, leading teams to safely deliver customer services in an efficient and effective manner and meeting every quality standard for each unique customer.Preferred Qualifications:
Experience leading hourly production associates strongly desired.Regulatory cGMP experience.Lean manufacturing and continual process improvement experience.We will absolutely know the Production Supervisor II is successful if they can:
Run a safe and Productive shift.Deliver a Quality product to our customer.Develop a self-sufficient team.Make decisions independently for their shift as the Incident Commander (IC).
Pay Range$64,600—$72,900 USD Read LessCrescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.
Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P's:
PurposeProcessPeopleWhile building on our culture of:
Doing it RightDoing it SafeDoing it WellEssential Duties and ResponsibilitiesSafetyRead and understand Doing it Safe Ensure production line is properly set up and operates safelyEnsure every line worker understands respective safety requirements (PPE)Participate and promote Safety Observations – do not walk by any unsafe act or behaviorOperate a clean and organized linePeopleRecognize and motivate talented line workers to become fulltime members of the Crescent teamTrain the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issuesProductivityWork with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are metPlan and schedule each hour of the shift, to maximize the output of the production lineLine leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.Verify, manage and reconcile inventory consumption usage and remaining balanceWork in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.Use basic problem-solving skills to ensure stable operation of the work cellReport problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor Proactively stage the daily workflow and line change oversQualityExecute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)Follow detailed assembly instructions, processes and proceduresEnsure traceability of all materials which require (lot / exp date)Follow documented policies and procedures as designated by the company's Quality SystemComplete required documentation relating to business or Regulatory requirementsPrevent and continually minimize the number of deviations and nonconformance'sSustain and drive Lean Manufacturing and 5S activities Observe, maintain, coordinate and complete standard workData Integrity Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrityComplete required documentation and any associated administrative tasks related to the production line by updating system records and required reportingCustomer ValueComplete paperwork and any associated administrative tasks related to the production line, from updating records to show what's been completed to noting any issuesIdentify and support continuous improvement efforts with Production Supervisor FinancialOperate within the required staffing requirements for each orderContinually seek out means to remove sources of waste on the production lineCultural CompetenciesDo It RightDoing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvementFollows up to ensure quality task completionDo It SafeProviding a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
Able communicator—good clarity, balanced talker and listenerPatientEffectively assertive and able to handle conflict and confrontation situationsSolution vs. blame orientedDo It WellOptimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Systematic trainer, willing and able to develop peopleAble to follow structure where it exists and create structure where it does notResilient—able to deal with the unexpected, not easily flusteredWork Environment / Physical DemandsFast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.
Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouchAbility to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 poundsKnowledge, Skills, & CapabilityThe ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.Determining how information fits together and how the information relates to production efficiency.The ability to break a problem down into steps and produce a logical timely solution.The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the demands of the daySystems UsagePack ManagerKronosEDI (i.e. SAP)Performance Metrics and TrendsProduction Line SafetyProduction Line QualityPack-Manager Data Entry & ErrorsProduction Line EfficiencyProduction Line OptimizationLine Lead Certification CompletionQualificationsEducation & Experience:High school diploma and 2 years of related experience, or equivalent combination of education and experienceAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Office (Word, Excel, Outlook).Ability to communicate effectively through oral and written communications Preferred Qualifications:Experience leading teams or projects strongly desiredRegulatory cGMP manufacturing experienceLean manufacturing and continual process improvement experienceWe will absolutely know the Line Lead is successful if they can:Operate a safe risk-free lineAchieve all Productivity and Quality targets Develop a motivated and competent teamBy completing this application, you are acknowledging the following:
I am at least 18 years of age of older I can perform the essential functions of this position, with or without accommodationI am a US Citizen or otherwise authorized to work in the US on an unrestricted basis Read Less