Sous Chef | Horseshoe Bay Resort
Location: Horseshoe Bay, TX
Employment Type: Full-Time
Position Summary
Horseshoe Bay Resort is seeking a Sous Chef responsible for overseeing daily kitchen operations, ensuring consistent food quality, and supporting culinary team development. This role combines leadership, operational oversight, and hands-on execution in a high-volume environment.
Key Responsibilities
Supervise kitchen operations across outlets and banquet functionsEnsure consistent food quality, presentation, and adherence to standardsLead and develop kitchen staff, including training and performance supportCoordinate food preparation and manage service executionAssist with menu development and implementationManage inventory, food cost control, and labor schedulingEnsure compliance with food safety, sanitation, and workplace regulationsSupport banquet and event execution, including large-scale serviceQualifications
2-year culinary degree with 2 years of leadership experience, or 4+ years of relevant culinary leadership experienceStrong knowledge of cooking techniques, food safety, and kitchen operationsExperience in high-volume or multi-outlet environments preferredAbility to lead teams, manage priorities, and solve operational challengesBasic proficiency in Microsoft Office; POS or inventory systems experience preferredMust be at least 18 years oldServSafe Manager and Food Handler certifications requiredValid driver’s license with acceptable driving recordAbility to stand for extended periods and lift up to 50 lbsCompensation & Benefits
Competitive salary401(k) with employer matchMedical, dental, and vision insuranceDisability and life insurance optionsEmployee discounts on resort amenities and travelAssociate housing and shuttle services availableCareer development opportunitiesAbout Horseshoe Bay Resort
Horseshoe Bay Resort provides a professional culinary environment with opportunities for leadership development and career growth.
Apply today to join a team focused on delivering consistent, high-quality culinary operations.
Read LessJoin our team at The Grand Bay Hotel, a perfect little gem in the heart of Redwood City! The beautiful Grand Bay Hotel San Francisco is seeking an experienced leader to fill the position of Director of Sales & Marketing. Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.
Job Description
Here in the heart of Redwood Shores, where Silicon Valley innovation meets the freewheeling atmosphere of the Bay Area, you’ll find The Grand Bay Hotel. The Grand Bay Hotel is seeking an experienced and energetic individual to fill the position of Director of Sales and Marketing to lead a very high-performing team that dominates all segments and markets. The ideal candidate will develop, implement, and monitor the hotel's communication objectives, advertising, and public relations. Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.
Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent. We value you and what you do. We manage properties of every size and major brand across North America. Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.
What will you be doing?
The Director of Sales & Marketing will develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing, and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates, and ownership.
The DOSM will direct the solicitation efforts of the sales and catering team while overseeing rate, date, and space commitments for the group, banquet, and catering customers. The DOSM is also responsible to maximize total and ancillary revenue.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Ensure the sales and catering team is proficient in working with brand channels, Cvent, Wedding websites, and more.
Compile and/or direct the preparation of reports pertaining to the operation of the hotel including, but not limited to, the annual budget and business plan, monthly forecast, pace reports, action plans, production reports, and weekly summaries.
Coordinate ongoing research of the travel industry to detect market trends and related information for the development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Participate in local organizations to develop business such as Chamber and CVB.
Develop and conduct persuasive verbal sales presentations to prospective clients, owners, and associates. Internally promote Crescent programs.
Prospect, entertain, and meet in person and virtually with customers and clients, some of which will require travel.
Communicate both verbally and in writing to provide clear direction to the staff. Work with the digital and revenue team on promotions through third-party channels.
Initiate preparation of computerized annual budget and business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
Organize and/or attend scheduled sales department and related executive team meetings. Participate in associate recognition and key community activities.
Perform any other job-related duties as assigned
What is required:
3-5 years of experience in a similar position at a hotel.The local market experience is a plus.Excellent leadership, communication, interpersonal, sales, and closing skills.We require a minimum of 4 years of Full Service hotel experience, some independent preferred
For applicants who will be working in California, the anticipated compensation range for the position is $180,000-$210,000 per year. The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.
Read LessCrescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Excellent compensation packageOperational incentive plan eligibilityAn exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesDiscounts with our Crescent managed properties in North AmericaESSENTIAL JOB FUNCTIONS:
Maintain complete knowledge of and ensure associate compliance with all departmental/hotel policies and procedures.Train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.Establish the day's priorities and assign production and preparation tasks for staff to execute.Create daily menu specials and receive feedback from Executive Sous Chef.Review banquet/Restaurant event orders and make note of any changes.Communicate both verbally and in writing to provide clear direction to staff.Take physical inventory of specified food items for daily inventory.Review the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.Meet with the Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.Ensure that staff report to work as scheduled; document any late or absent employees.Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.Ensure that all staff prepares menu items following recipes and yield guides, according to department standards.Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.Observe guest reactions and confer with service staff to ensure guest satisfaction.Conduct frequent walk throughs of each kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained.Assist The Executive Sous Chef in menu development and execution.Work with catering department to ensure guest satisfaction and exceeding/meeting guest expectations.Review sales and food cost with the Executive Sous Chef to ensure the department is meeting budgeted costs.Oversee and direct training of new hires in specified phases of the kitchen operation. Maintain an on-going training program for existing staff. Perform any other job-related duties as assigned.REQUIRED SKILLS/ABILITIES:
A minimum of 3 years' experience working in a kitchen setting for catering, banquets, or restaurants as a cook/chef is required.A ServSafe Food Manager Certification is required. Read LessIrrigation Technician | Horseshoe Bay Resort
Location: Horseshoe Bay, TX
Employment Type: Full-Time
Pay Rate: $18.00/hour
Overview
Horseshoe Bay Resort is seeking a dependable Irrigation Technician to maintain, repair, and operate irrigation systems across resort grounds. This role is critical to ensuring healthy, well-maintained landscapes throughout the property.
Key Responsibilities
Program, monitor, and maintain irrigation and drainage systemsTroubleshoot and repair pipes, valves, controllers, wiring, and sprinkler headsPerform preventative maintenance and system inspectionsAssist with installation of irrigation and drainage linesMaintain inventory of parts and materialsSupport team training on system operationAssist with general groundskeeping and equipment operation as neededQualifications
Required: Current Irrigation Technician License (must be active and in good standing)At least 1 year of irrigation or grounds maintenance experienceWorking knowledge of irrigation systems, hydraulics, and basic electrical componentsAbility to operate equipment and troubleshoot mechanical issuesValid driver’s license with a clean driving recordMust be 18 years of age or olderFlexibility to work a variable schedule, including weekends (up to 7 days/week as needed)Ability to work outdoors and lift up to 50 lbsBenefits & Perks
Competitive hourly payOpportunities for growth and developmentResort discounts and team member perksHealth, dental, vision, and 401(k) benefits (eligible employees)Apply Today
Join Horseshoe Bay Resort and help maintain the quality and beauty of our grounds.
We are looking for our next great team member to join us as a Sous Chef in Banquets. We are committed to providing you with:
Highly competitive wagesAn exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family members Additional hotel discounts with Marriott International brand hotelsFree ParkingFree Meal during your shiftQuarterly employee appreciation events to celebrate all your hard work!Here is what you will be doing each day
1. Maintain complete knowledge of and ensure associate compliance with all departmental/hotel policies and procedures.
2. Train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
3. Establish the day's priorities and assign production and preparation tasks for staff to execute.
4. Work with Banquet Staff to schedule and execute tastings as needed.
5. Review banquet event orders and make note of any changes.
6. Communicate both verbally and in writing to provide clear direction to staff.
7. Take physical inventory of specified food items for daily inventory.
8. Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
9. Meet with the Banquet Staff to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
10. Ensure that staff report to work as scheduled; document any late or absent employees.
11. Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
12. Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.
13. Ensure that all staff prepares menu items following recipes and yield guides, according to department standards.
14. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
15. Observe guest reactions and confer with service staff to ensure guest satisfaction.
16. Conduct frequent walk throughs of each kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained.
17. Assist The Executive Sous Chef in menu development and execution.
18. Work with catering department to ensure guest satisfaction and exceeding/meeting guest expectations.
19. Review sales and food cost with the Executive Sous Chef to ensure the department is meeting budgeted costs.
20. Ensure that excess items are utilized efficiently.
21. Oversee and direct training of new hires in specified phases of the kitchen operation. Maintain an on-going training program for existing staff. Back to basics training maintained.
22. Maintain hotel policies and standards.
23. Perform any other job related duties as assigned.
24. Comply with attendance rules and be available to work on a regular basis.
25. Expedite plating and service as needed
Does this sound like you?
You are able to apply basic supervisory skills to plan, organize, direct, coach, train and discipline, as necessary. You thrive in a fast-paced environment and are able to maintain high cleanliness and safety standards in the kitchen. You're cool under stress and welcome the challenge of exceeding guest expectations every time! You have a self-starting personality with an even disposition.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Read LessJoin the leadership team at one of Houston’s most distinctive properties, where innovation meets understated luxury. Blossom Hotel Houston is preparing to transition into the Hilton Curio Collection—a handpicked portfolio of remarkable, independent hotels that embody the spirit of their destination. This is an exciting opportunity for a dynamic and visionary Director of Sales & Marketing to shape and elevate our commercial success as we enter a new chapter under Hilton’s luxury lifestyle flag.
Crescent Hotels & Resorts is an award-winning operator of lifestyle and luxury hotels throughout North America, and offers robust compensation, incentive, and benefits packages, along with a clear path for career development and advancement. Our culture is rooted in celebrating individuality, empowerment, and excellence.
We are committed to providing you with:
Highly competitive wagesAn exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to you.Discounts with our Crescent managed properties in North America for you & your family membersESSENTIAL JOB FUNCTIONS:
We’re seeking a strategic, results-driven leader to guide our sales and marketing efforts while fostering a performance-oriented, collaborative culture. The Director of Sales & Marketing will lead a team of talented sales and catering professionals, working closely with revenue, digital, and brand teams to activate a comprehensive commercial strategy that drives awareness, demand, and revenue across all segments.
Develop and execute a sales and marketing strategy aligned with Hilton Curio Collection standards, tailored to Blossom’s unique identity and Houston location.Lead the commercial team across group, business transient, catering, and leisure segments, ensuring consistent focus on revenue generation, customer acquisition, and long-term relationship development.Oversee brand integration efforts, including training and activation of all Hilton sales systems, channels, and marketing platforms (e.g., Cvent, WeddingWire, AllSeated, etc.).Partner with revenue and digital marketing teams to optimize performance through pricing, promotions, and third-party channel strategies.Deliver compelling and brand-aligned messaging, promotions, and presentations to prospective clients and internal stakeholders.Leverage market intelligence to refine strategies and proactively identify new opportunities in corporate, association, social, and lifestyle segments.Champion the Curio Collection’s spirit of individuality and sense of place, ensuring our positioning resonates with discerning travelers and local audiences.Foster a culture of coaching, accountability, and innovation within the sales and catering team.Represent the hotel in the community, attending networking events and building strong local partnerships.Collaborate with ownership to provide transparent reporting on KPIs, budget performance, pace, and pipeline development.REQUIRED SKILLS/ABILITIES:
2+ years of experience in a Director-level sales and marketing role, preferably in a lifestyle or boutique luxury hotel.Proven ability to lead and inspire a sales team with a focus on both strategic execution and tactical agility.Experience with Hilton systems, tools, and commercial programs is a strong advantage.Excellent communication and interpersonal skills; confident in presenting to ownership and brand leadership.A passion for design, culture, culinary experiences, and community—aligned with the Curio Collection brand DNA.Local Houston market experience preferred. Read LessThe Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel by Marriott is seeking an accomplished Director of Sales & Marketing. The Ven Embassy Row Hotel blends the neighborhood’s ambassadorial heritage with stylish and comfortable amenities. The Ven, Danish word for friend, welcomes guests to the hotel as we would welcome a friend to our home. The hotel is Scandinavian inspired. Our restaurant “Fred & Stilla” celebrates diplomacy by combining the Scandinavian word for its desired outcome—peace, or Fred— with a variation on the Scandinavian word for "style"— Stil becomes Stilla. At Fred & Stilla, we invite guests and travelers to connect with the world through the power of food. Our fare, like our space, is simple and modern—letting the natural beauty of globally inspired comfort foods shine through—but plated to impress.
At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Highly competitive annual salary of $123,000 - $130,000 with bonus eligible based on achieving set goalsAn exceptional and comprehensive benefit plan for you and eligible family members to include Health insurance, Dental insurance, Vision insurance, Flexible Spending Accounts, Life insurance, Short-Term & Long-Term Disability, Employee Assistance Program (EAP)Other voluntary benefits include Critical Illness, Accident, Hospital Indemnity, Pet Insurance, Identity Protection and Commuter BenefitsPaid Vacation, Sick Days, and Holidays401(k) with Employer MatchingHotel discounts at Marriott Hotels globally and Crescent managed properties in North America for you & your family membersA 50% discount at the hotel's on-site restaurant for managersWhat are my essential job functions and responsibilities?
Collaborate with fellow revenue responsible team members to lead divergent strategic tactics that drive profitable results.Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.Recognize areas of opportunity and make reasonable recommendations to improve potential from various markets.Direct and participate in the in-person and virtual solicitation efforts through innovative and effective communicationOversee rate, date and space commitments for group room sales within the hotel.Build strong partnerships within property as well as clients and community.When appropriate rebuild sales team interviewing, hiring, training, and instilling Crescent sales culture throughout team and propertyHold team members accountable, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.Develop and conduct persuasive in person and virtual sales presentations to prospective clients.Internally promote Crescent programs and standardsRepresent property, meet with and entertain clients some of which will require travel.Communicate both verbally and in writing to provide clear direction to the staff.Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.Organize and/or attend scheduled Sales Department and related meetings.Requires at least 2 years previous experience in Director of Sales and Marketing role with similar sized, full service hotel. 5 years’ experience in progressive sales management role(s) with full service hotel. Brand experience helpful.Strong knowledge of travel industry, current market trends and economic factors. Extensive skill in development and delivery of sales presentations both in person and virtually.Self-starting, energetic persistent personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with peers, subordinates and guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.Ability to access, understand and accurately input information using a moderately complex computer system. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.Must have the ability to communicate in English. Ability to stand and move throughout the hotel property and continuously perform essential job functions.What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:
Education & Experience:
Bachelor’s degree required or equivalent experience.5+ years progressive hotel sales experienceMinimum 2 years hotel sales leadership experience or equivalent.Marriott experience including in CI/TY preferredAbility to execute a Sales and Marketing Plan to enhance revenueEstablished relationships within the agency communityNegotiation/interpretation of contracts skillsBusiness communication skills both written and verbalProficient in Microsoft SuitesExperience with major Hospitality Sales CRM systems.Present confidence and a professional appearance.What’s it like working for us?
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Read LessQUALIFICATIONS/SKILLS
Able to communicate accurately and effectively in verbal and written form with guests and employees so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as requiredMust be flexible enough to work any shifts including evenings, weekends and holidaysSupervise team to produce banquets of up to 500 ppl.Able to run and manage shift with no supervision.Have had prior experience of opening and closing shifts when management is absentAbility to produce quality food product in a timely manner.Ability to read and understand BEOs, attend BEO meetings and work closely with Catering Convention Services in ensuring that the event goes smoothlyComputer literate, including use of Microsoft Word, Excel, etc.Must be able to work in a fast paced environmentRefined communication skillsStrong leadership skills is highly recommendedAttention to detailKnowledge of health and safety standardsGood organization skillsMemorize food recipes and food preparation instructionsEasily and quickly prepare food and operate equipment
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The Westin Great Southern and Renaissance Columbus are seeking a Complex Director of Sales & Catering to lead the teams of these two full-service Marriott properties. Responsibilities include but are not limited to the mentoring and training sales staff, leading sales meetings, leading sales prospecting efforts, driving the team to maximize group revenue opportunities, working with catering and convention services, involvement with the annual business plan process, forecasting, systems training, report analysis, customer entertainment, community involvement and networking.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Highly competitive salary of $110,000-$120,000 annuallyAn exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family membersESSENTIAL JOB FUNCTIONS:
Sales & Revenue Generation.
Drive Revenue by developing and executing sales strategies.Align the hotel’s sales and marketing teams to align group bookings with catering needs.Ensure the team is Identifying and pursuing new business opportunities, including corporate meetings, weddings, social events, and large-scale banquets.Develop relationships with corporate clients, wedding planners, and local businesses to generate repeat and referral business.Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.Event Planning & Execution
Ensure the planning and execution of all events is seamless, ensuring they align with client expectations and brand standards.Ensure there is collaboration with clients to customize menus, layouts, and event details.Attend pre-event meetings to finalize details and post-event reviews for feedback and improvement.Ensure seamless communication between catering, group sales, banquet, and culinary teams.Operations & Team Management
Lead and manage the sales & catering, events team.Work closely with the culinary team to maintain high food quality and presentation standards.Budgeting & Financial Management
Develop and manage group, catering and event department budgets, forecasting revenue and expenses. Monitor food and labor costs to maintain profitability. Negotiate contracts with vendors and suppliers to optimize costs.Client & Guest Relations
Maintain strong relationships with repeat clients and high-profile accounts.Handle client concerns, special requests, and last-minute changes with professionalism.Ensure post-event follow-ups to gather feedback and encourage future business.Collaboration & Strategy
Work closely with the hotel’s General Manager and Food & Beverage leadership to drive revenue for the total hotel operationStay updated on industry trends and competitor offerings to keep the hotel competitive.Implement creative strategies to enhance guest experiences and attract new business.Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.Initiate preparation of annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.REQUIRED SKILLS/ABILITIES:
A minimum of 3 years of experience as a full-service hotel Director of Sales is required.2 years of high-volume hotel catering sales experience is required.Marriott systems experience is highly preferred.Ability to multi-task and serve multiple events simultaneously. Read LessSituated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family membersESSENTIAL JOB FUNCTIONS:
Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.
PERFORMANCE STANDARDS:
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
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