Join the nation's leader, Crescent Hotels & Resorts, and take the next step in your hospitality career. We are seeking a Sales Coordinator for the incredible Atlanta Lakeside Resort at Stone Mountain.
The Sales Coordinator provides administrative support for the Sales staff including greeting visitors, answering the telephone, gathering data and compiling reports, maintaining files and preparing correspondence. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, nametags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
Review group blocks for cutoff date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates. Attend weekly group pick-up meetings Run group arrivals lists daily for future arrival dates, and no-show reports daily. Check for duplicate reservations by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests. Check for group reservation errors and contact caller of the reservation or group contact accordingly to obtain and verify information. Report to the Director of Sales. Work with group rooming lists, reservation changes, and group billing according to contract and email history. Complete Group Commission Report, after group's departure. Monitor room type availability daily. Monitor non-guaranteed reservations daily, and contact caller of reservation if needed. You will be responsible for canceling the reservation when required. Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information. Complete competition rate analysis as needed. Take in-house reservations calls from customers requesting on property assistance or all other calls pertaining to room reservations. Monitor Internet and FIT bookings, availability, and billing. Completing commission payment requests accordingly. Assist in completing all VIP and internal reservations, communicating any issues to management Assist in completing all fax and email reservations. Research outstanding Travel Agent Commissions for groups.
Research and charge for all no-shows, cancellations, and deposits.
Enter pick up for each group upon conclusion of event
Assist DOS with BT tracking for all Global and Local Corporate Negotiated Accounts
Other duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessJob Category: Ops - Hourly Non Mgmt Requisition Number: CASHI041052
Posted: April 14, 2026
Full-Time
On-site
DT Tulsa Downtown 616 W 7th St Tulsa, OK 74127, USA
DescriptionJOB OVERVIEW: Greet and serve the guests according to standards.
ESSENTIAL JOB FUNCTIONS:
Take and serve guest orders promptly and according to service manual.Do all necessary set-up sidework as assigned.Answer any guest questions about the menu.Operate the electronic cash register/P.O.S. system (where applicable).Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.Perform any other job related duties as assigned.REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.
PERFORMANCE STANDARDS
Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessThe Hilton Phoenix Resort at the Peak is looking for a PT - Spa Massage Therapist to join our amazing Tocasierra Spa Team!
Hours: including weekends and holidays
Summary of Benefits
Team Member and Family Room Discounts for both Crescent Hotels and Resort and HiltonFlexible SchedulesCareer Growth & DevelopmentInsurance Benefit Available for both Full Time and Part Time Team Members401k Plan and Company Match ProgramVacation Pay / Sick Pay Full Time and Part Time Team MembersHoliday Pay Full Time Team MembersAmazing Recognition Programs/Giving Back Community OutreachTrip Reduction Program Resort off a Main Bus LineTuition Reimbursement$2.00 Team Member Lunch Program$300 Referral ProgramA Massage Therapist takes part in servicing our guests around our beautiful Resort. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and are looking for great benefits, please join our Amazing Team!
The Massage Therapist is responsible for upholding "value added" reputation by providing impeccable service to all of our Resort Spa Guests. Massage Therapist's are technically trained to a superior level and are exceptionally sensitive to guest needs treating all Resort Spa Guests as though they were a personal guest and acting as a spa role model, a team player and treats all fellow Team Members with dignity and respect and works to continuously to improve our spa system of service and quality. The Massage Therapist is expected to direct all service efforts towards guest satisfaction, the achievement/maintenance of company standards and profit maximization.
Required Skills and Abilities
Must have the ability to communicate in English.Maintain a professional appearance and manner at all times.Can communicate well with guests.Identifies and resolves problems in a timely manner.Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.Ability to establish and maintain effective working relationships with associates, customers and patrons.Certifications Required
Local and/or State Certification or LicensePerformance Standards
Customer Satisfaction:Work Habits:Safety & Security:Note:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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