A day in the life as a Sales Associate
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertiseGreet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriateCommunicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customersPossess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamworkLead by example and support store management in holding self and others accountable for store profitability and operational excellencePromote the brand by engaging customers in creative activities and demonstrationsAssist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchaseEngage in, maintain and support store safety standards and trainingMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy GuideProcess all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as neededAssist in preparing the stockroom for inventory and perform assigned inventory duties, as neededPerform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as neededExecute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.What you'll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.Engage in, maintain and support store safety standards and training.Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus.We'd love to hear from you if you have
Customer service experience preferredRetail experience preferred Read LessA day in the life as a Sales Associate
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertiseGreet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriateCommunicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customersPossess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamworkLead by example and support store management in holding self and others accountable for store profitability and operational excellencePromote the brand by engaging customers in creative activities and demonstrationsAssist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchaseEngage in, maintain and support store safety standards and trainingMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy GuideProcess all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as neededAssist in preparing the stockroom for inventory and perform assigned inventory duties, as neededPerform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as neededExecute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.What you'll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.Engage in, maintain and support store safety standards and training.Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus.We'd love to hear from you if you have
Customer service experience preferredRetail experience preferred Read LessA day in the life as a Sales Associate
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertiseGreet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriateCommunicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customersPossess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamworkLead by example and support store management in holding self and others accountable for store profitability and operational excellencePromote the brand by engaging customers in creative activities and demonstrationsAssist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchaseEngage in, maintain and support store safety standards and trainingMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy GuideProcess all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as neededAssist in preparing the stockroom for inventory and perform assigned inventory duties, as neededPerform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as neededExecute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.What you'll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.Engage in, maintain and support store safety standards and training.Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus.We'd love to hear from you if you have
Customer service experience preferredRetail experience preferred Read LessA day in the life as a Sales Associate
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertiseGreet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriateCommunicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customersPossess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamworkLead by example and support store management in holding self and others accountable for store profitability and operational excellencePromote the brand by engaging customers in creative activities and demonstrationsAssist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchaseEngage in, maintain and support store safety standards and trainingMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy GuideProcess all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as neededAssist in preparing the stockroom for inventory and perform assigned inventory duties, as neededPerform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as neededExecute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.What you'll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.Engage in, maintain and support store safety standards and training.Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus.We'd love to hear from you if you have
Customer service experience preferredRetail experience preferred Read LessA day in the life as a Sales Associate
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertiseGreet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriateCommunicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customersPossess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamworkLead by example and support store management in holding self and others accountable for store profitability and operational excellencePromote the brand by engaging customers in creative activities and demonstrationsAssist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchaseEngage in, maintain and support store safety standards and trainingMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy GuideProcess all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as neededAssist in preparing the stockroom for inventory and perform assigned inventory duties, as neededPerform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as neededExecute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.What you'll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.Engage in, maintain and support store safety standards and training.Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus.We'd love to hear from you if you have
Customer service experience preferredRetail experience preferred Read LessA Day in the Life of a Senior Assistant Store Leader
Manage and direct a team that consists of Assistant Store Leaders and Team Leaders in setting and maintaining sales goals and standards for all associates
Support in overseeing the total store operations within Purpose Driven Team, Customer Experience, Retail Profitability, and Customer Focused Operations
Evaluate and resolve complex customer service issues, escalating to the Store Leader as needed
Accountable to ensuring department is fully staffed at all times by partnering with sales leaders and Store Leader to discuss open roles and develop a strategy to include recruitment, training, and establishing bench
Accountable to assessing associate performance and working with sales leaders and Store Leader to create development plans with a focus on promoting internal talent
Guide, align and communicate the store business goals as well as the company mission, goals, and initiatives to all sales associates
Establish and communicate, and manage all critical metrics and expectations within the store, including but not limited to, sales, visual standards, safety, loss prevention, human resources, payroll and scheduling budgets, and training
Establish priorities and set direction for the store by conducting weekly walkthroughs in conjunction with the Assistant Store Leaders and Team Leaders
Achieve established goals, identify and analyze problems, and offer solutions that produce positive results
Coach the Assistant Store Leaders and Team Leaders within sales to create individual development plans for all team associates
Effectively respond to and resolve all associate relations-related issues, making recommendations on the appropriate level of corrective action ensuring alignment with the Store Leader
Communicate with the Store Leader on a regular basis and actively participate in meetings and conference calls
Encourage and foster collaboration, cooperation, and co-ownership across all business channels
Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates
Ensure all customers are provided gracious, quick and efficient service
Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication
What you'll Bring to the Table
Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong proactive problem solving skills
Demonstrated ability to set expectations and hold others accountable
Strong delegation skills in support of execution and driving results
Proven ability to build a culture focused on success and teamwork
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
We'd love to hear from you if you have
3+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekend
Read LessA day in the life as a Store Leader
Lead the Assistant Store Leaders and Team Leaders in setting and maintaining sales, customer service and visual merchandising goals and standards for all associates.Guide, align and communicate the store business goals as well as the company mission, goals, and initiatives to all store associates.Establish and communicate, and manage all critical metrics and expectations within the store, including but not limited to, sales, visual standards, safety, loss prevention, human resources, payroll and scheduling budgets, and training.Establish priorities and set direction for the store by conducting weekly walkthroughs in conjunction with the Assistant Store Leaders and Team Leaders.Achieve established goals, identify and analyze problems, and offer solutions that produce positive results.Coach the Assistant Store Leaders and Team Leaders to create individual development plans for all team associates.Address all associate relations-related issues effectively, being sensitive to issues that need to be addressed by the Area/Regional Leader.Communicate with area/regional management on a regular basis and actively participate in meetings and conference calls.Encourage and foster collaboration, cooperation, and co-ownership across all business channels.Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.Ensure all customers are provided gracious, quick and efficient service. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.Other duties as assigned.What you'll bring to the table
Excellent reading and written language skills (English)Strong communication and interpersonal skillsExcellent organizational and time management skillsStrong proactive problem solving skillsDemonstrated ability to set expectations and hold others accountableStrong delegation skills in support of execution and driving resultsProven ability to build a culture focused on success and teamworkRequired to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed.Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed.Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly.Ability to be in the store as the Leader on Duty multiple times a week.Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management.We'd love to hear from you if you have
3+ years customer service or retail leadership experienceExperience with Microsoft Office, Google applications, computer systems and tablet devices Read Less
