We are seeking a Residential Upgrade Technician to perform in-home upgrades of our residential systems. As well as provide quality upgrade services, establish rapport with customers and use your expertise to identify opportunities to add products and services to their security system. Above all, you will ensure complete customer satisfaction with both their system and the upgrade process.
What's In It For You!
$45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)PLUS career mobility. This is more than a job! Off every other weekend!Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!Comprehensive and on-going paid training when you start. WE INVEST IN YOU! Engaging and fun company culture that's made up of diverse people.Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.Great medical, dental, vision, short- & long-term disability and life insurance options. Company paid holidays, floating holiday and paid time off (PTO). 401(k) plan with competitive company match. Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!ResponsibilitiesUpgrading residential security systems accurately and efficientlyMeeting or exceeding performance goals on a consistent basisPerforming walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunitiesKeeping the customer informed at all times of what the upgrade process will entail, whether walls will need to be drilled in order to run wiring, etc.Connecting in-home system up to our central monitoring system, activating system and performing customer demonstrationMaintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate mannerEnsuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materialsProviding exceptional customer service at all timesConsulting with management on any issues or concernsCleaning up work area thoroughly following the upgradeMaintaining all company equipment, including truck, tools, inventory, etcMaintaining a professional appearance and demeanor at all timesQualificationsHigh School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plusGood sales skills, particularly with strong upselling and closing abilitiesMechanical aptitudeStrong customer service skillsCommitment to safetyAbility to work effectively both on an individual basis and as part of a teamProfessional appearance and demeanorHigh energy, fun and positive attitudeSchedule flexibility and the ability to work weekendsThorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plusAlarm, cable installation, telecom experience a plusComputer skills (particularly iPad and MS Outlook) a plus Read LessWe are seeking a Residential Service Technician in Myrtle Beach, SC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.
What You'll Do:Service and maintain residential security systems, ensuring timely and accurate troubleshootingPerform home walkthroughs to determine optimal configurations and opportunities for additional protectionCommunicate professionally with customers, connect systems to central monitoring, and provide demonstrationsManage administrative tasks, prioritize safety, and maintain company tools and equipment efficientlyWhat We're Looking For:High school diploma or equivalent; technical training is a plusStrong sales skills with mechanical aptitude for troubleshooting and repairsExcellent communication, customer service, and a safety-first mindsetProfessional appearance and demeanor; alarm or telecom experience is a bonusWhat's In It For You:$45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)Opportunities for advancement and long-term career mobilityEvery other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance Read LessWe are looking for a Residential Upgrade Technician who will service our current customers' security systems to ensure the issue is resolved in an accurate and timely manner. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
What's In It For You!
Aggressive pay that includes hourly paid training, and 100% uncapped commission after training is completed.PLUS career mobility. This is more than a job! Off every other weekend!Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!Comprehensive and on-going paid training when you start. WE INVEST IN YOU! Engaging and fun company culture that's made up of diverse people.Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.Great medical, dental, vision, short- & long-term disability and life insurance options. Company paid holidays, floating holiday and paid time off (PTO). 401(k) plan with competitive company match. Eligible for free monitored security system after 90 daysEducation assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.Birthday and Work Anniversary Rewards.ResponsibilitiesUpgrading residential security systems accurately and efficientlyMeeting or exceeding performance goals on a consistent basisPerforming walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunitiesKeeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.Connecting in-home system up to our central monitoring system, activating system and performing customer demonstrationMaintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate mannerEnsuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materialsProviding exceptional customer service at all timesConsulting with management on any issues or concernsCleaning up work area thoroughlyMaintaining all company equipment, including truck, tools, inventory, etc.Maintaining a professional appearance and demeanor at all timesQualificationsHigh School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plusGood sales skills, particularly with strong up-selling and closing abilitiesMechanical aptitudeStrong customer service skillsCommitment to safetyAbility to work effectively both on an individual basis and as part of a teamProfessional appearance and demeanorHigh energy, fun and positive attitudeSchedule flexibility and the ability to work weekendsThorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plusAlarm, cable installation, or telecom experience, a plusCPI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and provides equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Read LessOur Business Solutions Service Technician serves as an ambassador for the Company and is responsible for service repairs on our full suite of industry-tailored smart security solutions for our commercial customers'. Our Business Solutions Service Technicians will ensure complete customer satisfaction as they work on equipment that protects your assets, employees, and customers. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
What's In It For You!
Aggressive pay that includes hourly paid training, and 100% uncapped commission after training is completed.PLUS career mobility. This is more than a job! Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!Comprehensive and on-going paid training when you start. WE INVEST IN YOU! Engaging and fun company culture that's made up of diverse people.Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.Great medical, dental, vision, short- & long-term disability and life insurance options. Company paid holidays, floating holiday and paid time off (PTO). 401(k) plan with competitive company match. Eligible for free monitored security system after 90 days.Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!Responsibilities Install and service the new and existing access, fire, security, sound, and video systemsMust be able to work closely with supervisor and other technicians to coordinate and complete jobs and service callsPossess knowledge about many different security systems to install and serviceMaintain a good rapport and attitude with coworkers and customer baseProvide solutions and use expertise for challenges that may arise for customersTroubleshoot issues with security systems and instill confidence with the customerMaintain knowledge of industry changes and new developments in products and technologyPresent a professional appearance and maintain a clean and professional vehicle imageImplement new ideas and strategies to make tasks easierQualificationsHigh school diploma1 year in a commercial environment installing security systems preferredHighly driven and motivated, with a strong work ethic, and a high degree of integrityStrong time-management, organizational and prioritization abilitiesKnowledge of local marketDetail-oriented, creative, and decisiveAbility to adopt to quick business changes#LI-LJ1
Read LessCPI Security, based in Charlotte, North Carolina, is looking for a high-impact Learning & Development Manager to lead enterprise training, onboarding strategy, employee enablement, leadership development, and key talent management processes across the organization. This role partners closely with business line leaders, corporate teams, field leaders, and trainers across the company to ensure employees are equipped, aligned, and developed to perform at their best. The Learning & Development Manager will also lead CPI's recurring talent review process, support leadership coaching initiatives, and drive consistent training operations across business lines. This is an excellent opportunity for a strategic, hands-on learning leader who can operate with independence, influence senior stakeholders, coach leaders, and bring strong structure and operational rigor to a fast-moving environment.
What You'll Do:Enterprise Learning Strategy & Business Line PartnershipOwn and evolve CPI's enterprise learning strategy across corporate and field business lines.Partner with divisional leadership and trainer teams to identify training needs, prioritize initiatives, and deliver measurable learning outcomes.Build strong operating rhythms with business line partners, including regular stakeholder check-ins and participation in key leadership meetings.Align learning programs with business priorities, employee readiness needs, and organizational goals.Product, Feature & System Release EnablementLead the training enablement workstream for product, technology, and IT releases.Partner cross-functionally with Product, IT, Marketing, Operations, and field leadership to coordinate launch readiness.Create, curate, and distribute launch collateral, including job aids, announcements, training materials, and communication plans.Ensure trainers and front-line teams receive release materials in advance, with clear expectations, sequencing, and rollout guidance.Team Leadership & LMS OversightDirectly oversee the Learning & Development Business Partner, providing strategy, prioritization, coaching, and quality oversight.Lead LMS navigation, maintenance, optimization, governance, reporting, and continuous improvement efforts.Oversee the development of eLearnings, job aids, training communications, and performance support tools.Establish standards for instructional design, content quality, version control, adoption tracking, and learning effectiveness.Onboarding Strategy & Training OperationsOwn the onboarding strategy and execution plan across the training team from end to end.Set onboarding dates, training calendars, and class schedules to support business needs.Ensure onboarding logistics are consistently executed, including room readiness, trainer coverage, materials, communication, and stakeholder alignment.Oversee key training team cadences, planning meetings, and operational processes.Talent Management & Leader EnablementLead CPI's talent review process every six months, including preparation, data management, tracking, facilitation, and follow-through.Facilitate calibration meetings across teams to support consistent, accurate employee evaluation and placement.Drive accountability for action planning, development planning, bench strength, and leader follow-through.Coach leaders through a structured monthly leadership directive cadence, including topics such as performance improvement plans, succession readiness, bench planning, and employee development.High-Potential Development & Leadership ProgramsIdentify high performers and high-potential employees through talent review outcomes.Lead development pathways for emerging leaders and high-potential talent.Facilitate CPI's Foundational Leadership Program, including a six-month curriculum and monthly cohort sessions.Deliver group coaching, leadership development sessions, and approximately 15 hours per month of one-on-one leadership coaching.What We're Looking For:The ideal candidate is a strategic and operational learning leader who can balance big-picture talent development with hands-on execution. This person should be comfortable building programs, improving processes, coaching leaders, managing training operations, and partnering across corporate and field teams. You should be highly organized, proactive, and able to create clarity in a dynamic environment. Success in this role requires grit, strong follow-through, executive presence, and a passion for developing people at every level of the organization.
Qualifications:Bachelor's degree or equivalent experience required.7+ years of experience in Learning & Development, training enablement, organizational development, or a related field.Experience working in a medium-to-large company environment preferred.3+ years of people leadership experience, including direct supervision and/or leading through influence.Demonstrated experience partnering with leaders across multiple functions, departments, or business lines.Strong experience with LMS strategy, administration, adoption, governance, reporting, and continuous improvement.Proven ability to coach leaders in both one-on-one and group settings.Experience facilitating talent calibration conversations, leadership development programming, or talent review processes.Ability to influence senior leaders, manage competing priorities, and drive outcomes through structured operating rhythms.Strong project management, communication, facilitation, and stakeholder management skills.High ownership, sound judgment, and comfort operating independently in a fast-paced, growing organization.What's In It For You:
Aggressive pay and the opportunity to work for an iconic brand.Great medical, dental, vision, short- & long-term disability, and life insurance options Company paid holidays, floating holidays, and paid time off (PTO) 401(k) plan with a competitive company match Eligible for free monitored security system after 90 daysEducation assistance – we encourage and support our employees who want to improve their skills and further their education An engaging and fun company culture that's made up of a diverse group of people Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director Read LessWe are seeking a Residential Service Technician in Charlotte, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.
What You'll Do:Service and maintain residential security systems, ensuring timely and accurate troubleshootingPerform home walkthroughs to determine optimal configurations and opportunities for additional protectionCommunicate professionally with customers, connect systems to central monitoring, and provide demonstrationsManage administrative tasks, prioritize safety, and maintain company tools and equipment efficientlyWhat We're Looking For:High school diploma or equivalent; technical training is a plusStrong sales skills with mechanical aptitude for troubleshooting and repairsExcellent communication, customer service, and a safety-first mindsetProfessional appearance and demeanor; alarm or telecom experience is a bonusWhat's In It For You:$60,000 to $80,000 average annual earnings (hourly training pay and 100% uncapped commission after training)Opportunities for advancement and long-term career mobilityEvery other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance Read LessWe are seeking a Residential Upgrade Technician in Columbia, SC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers
What You'll Do:
Install security systems for residential clients according to job specifications and customer needsProvide excellent customer service by establishing positive relationships and offering solutions to enhance their security experienceFollow wiring diagrams, hook-up procedures, and safety standards to ensure quality installationsConduct tests to verify system performance and instruct customers on using the equipmentMaintain inventory, process paperwork, and support the training of new installation techniciansWhat We're Looking For:
High School Diploma or equivalentExperience with construction, cable installation, or low voltage systems is a plusStrong customer service skills with the ability to handle payments and complete accurate paperworkMust be detail-oriented, capable of following technical instructions, and safety-conscious Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotionsWhat's In It For You:
$60,000 annual average earnings (hourly paid training and 100% uncapped commission)Career mobility opportunities—this is more than just a job!Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity.Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).Free monitored security system after 90 days. Read LessCPI Security, a leader in the security and automation solutions industry, is looking for positive minded and motivated Residential Security Advisor to join our growing team in Hickory, NC! Our Residential Sales Representative will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than "just a sales job" – it's your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you're an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you.
Protect your community while building your career. At CPI Security, we don't just sell alarms; we provide peace of mind. As a Residential Sales Representative in our Charlotte market, you'll join an industry leader with a culture built on growth, stability, and helping others.
Target Earnings: $60,000 - $90,000+ (Base salary guarantee + uncapped commissions)The Perks: Company fuel card, iPhone, iPad, and a Free Monitored Security System after 90 days.Future Growth: Comprehensive leadership development and ongoing training to move you up the ladder.Benefits: Full Medical, Dental, Vision, 401(k) with company match, and generous PTO/Paid Holidays.What You'll DoConsult & Design: Work directly with homeowners to design and sell award-winning security and smart home automation solutions.Lead Generation: Utilize company-provided leads and proactive prospecting tools to build a robust sales pipeline.Strategic Networking: Maintain a weekly schedule of appointments and create engaging product displays to stimulate interest.Expert Communication: Effectively communicate CPI's value and product vision to ensure complete customer satisfaction.Team Collaboration: Partner with your Sales Manager and team to exceed monthly targets and drive market growth.What We Are Looking ForThe Right Mindset: You are highly driven, motivated, and possess a strong work ethic with high integrity.Experience: 1–2 years of outside sales experience is preferred, but we are willing to train the right individual who has the "go-getter" spirit.Tech Savvy: Familiarity with CRM systems (like Salesforce) is a plus; you'll use your provided iPad to manage your business.Communication: Strong ability to influence and build instant rapport with customers.Education: High school diploma or equivalent. Read LessCPI Security, a leader in the security and automation solutions industry, is looking for positive minded and motivated Residential Security Advisor to join our growing team in Denver, NC! Our Residential Sales Representative will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than "just a sales job" – it's your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you're an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you.
Protect your community while building your career. At CPI Security, we don't just sell alarms; we provide peace of mind. As a Residential Sales Representative in our Charlotte market, you'll join an industry leader with a culture built on growth, stability, and helping others.
Target Earnings: $60,000 - $90,000+ (Base salary guarantee + uncapped commissions)The Perks: Company fuel card, iPhone, iPad, and a Free Monitored Security System after 90 days.Future Growth: Comprehensive leadership development and ongoing training to move you up the ladder.Benefits: Full Medical, Dental, Vision, 401(k) with company match, and generous PTO/Paid Holidays.What You'll DoConsult & Design: Work directly with homeowners to design and sell award-winning security and smart home automation solutions.Lead Generation: Utilize company-provided leads and proactive prospecting tools to build a robust sales pipeline.Strategic Networking: Maintain a weekly schedule of appointments and create engaging product displays to stimulate interest.Expert Communication: Effectively communicate CPI's value and product vision to ensure complete customer satisfaction.Team Collaboration: Partner with your Sales Manager and team to exceed monthly targets and drive market growth.What We Are Looking ForThe Right Mindset: You are highly driven, motivated, and possess a strong work ethic with high integrity.Experience: 1–2 years of outside sales experience is preferred, but we are willing to train the right individual who has the "go-getter" spirit.Tech Savvy: Familiarity with CRM systems (like Salesforce) is a plus; you'll use your provided iPad to manage your business.Communication: Strong ability to influence and build instant rapport with customers.Education: High school diploma or equivalent. Read LessCPI Security, a leader in the security and automation solutions industry, is looking for positive minded and motivated Residential Security Advisor to join our growing team in Greenville, SC! Our Residential Sales Representative will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than "just a sales job" – it's your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you're an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you.
Protect your community while building your career. At CPI Security, we don't just sell alarms; we provide peace of mind. As a Residential Sales Representative in our Greenville market, you'll join an industry leader with a culture built on growth, stability, and helping others.
Target Earnings: $60,000 - $90,000+ (Base salary guarantee + uncapped commissions)The Perks: Company fuel card, iPhone, iPad, and a Free Monitored Security System after 90 days.Future Growth: Comprehensive leadership development and ongoing training to move you up the ladder.Benefits: Full Medical, Dental, Vision, 401(k) with company match, and generous PTO/Paid Holidays.What You'll DoConsult & Design: Work directly with homeowners to design and sell award-winning security and smart home automation solutions.Lead Generation: Utilize company-provided leads and proactive prospecting tools to build a robust sales pipeline.Strategic Networking: Maintain a weekly schedule of appointments and create engaging product displays to stimulate interest.Expert Communication: Effectively communicate CPI's value and product vision to ensure complete customer satisfaction.Team Collaboration: Partner with your Sales Manager and team to exceed monthly targets and drive market growth.What We Are Looking ForThe Right Mindset: You are highly driven, motivated, and possess a strong work ethic with high integrity.Experience: 1–2 years of outside sales experience is preferred, but we are willing to train the right individual who has the "go-getter" spirit.Tech Savvy: Familiarity with CRM systems (like Salesforce) is a plus; you'll use your provided iPad to manage your business.Communication: Strong ability to influence and build instant rapport with customers.Education: High school diploma or equivalent. Read Less