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Covista
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  • Registrar Services Representative  

    - Lisle
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    The Registrar Services Representative position works behind the scenes to complete transcript evaluations, graduation audits, records review, student registration, and various stretch assignments supporting the Registrar Services department and institutional partners.

    Responsibilities

    Works independently on assigned tasks while meeting productivity and performance expectations.Provides student and stakeholder support, directly and/or indirectly, to internal and external stakeholders by upholding service level agreements.Masters operational systems to perform daily tasks and functions while becoming familiar with program and degree requirements offered by institutional partners.Participates in additional trainings, as needed.Evaluates incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit.Registers students for courses based on completed evaluation and entry into the program.Ensures compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual and Registrar Services Resource Guide.Collaborates with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program.Completes other duties as assigned.Performs other duties as assigned.Complies with all policies and standards.Qualifications

    Bachelor's Degree Preferred or comparable previous work experience Required.Strong customer service experience, preferably in an academic or professional setting Required.PC skills in Microsoft Office, Internet applications and database software.Outstanding communication and interpersonal skills with strong attention to detail.Ability to work effectively autonomously and independently while still engaging a high-performing team.Ability to perform and communicate efficiently in a virtual setting.Understand and retain new concepts and programs quickly and remain adaptable to change.Strong skills in organization and multi-tasking.Ability to work a variety of office hours including evenings and weekends.

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18-22/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

     

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Student Finance Advisor  

    - Lisle
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    The role is responsible for promoting student success through accurate and responsive advisement in student finance and service-related areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned portfolio. Supports students with Financial Aid advising and awareness of overall financial literacy to succeed in their educational goals. Function as a role model for our Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.

    Responsibilities

    Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education.Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility.Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student FinanceUsing a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes.Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students.Accurately and thoroughly documents all interactions in the appropriate institutional systems.Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary.Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation.Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws.Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation.Engages students through a variety of communication channels. This may include video advising, inbound student calls, and proactive outreach to students to deliver first contact resolution.Performs other duties as assigned.Complies with all policies and standards.Qualifications

    Bachelor's Degree Required.Outstanding customer service skills with 1+ years of customer service or related experience Required.1 year years of experience in Higher Education Preferred.Experience with Student Financial Aid software application Preferred.Ability to work a variety of office hours, including evenings, weekends, and travel as needed.High level of interpersonal, communication, and problem-solving skills.Ability to work independently as well as function as part of a team.Must be a self-starter with the ability to prioritize effectively.PC skills in Microsoft Office, Internet applications, and database software.Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).Self-motivated and willing to take ownership of and quickly resolve complex issues.

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20-24/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

     

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Student Finance Advisor  

    - Lisle
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    The role is responsible for promoting student success through accurate and responsive advisement in student finance and service-related areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned portfolio. Supports students with Financial Aid advising and awareness of overall financial literacy to succeed in their educational goals. Function as a role model for our Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.

    Responsibilities

    Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education.Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility.Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student FinanceUsing a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes.Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students.Accurately and thoroughly documents all interactions in the appropriate institutional systems.Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary.Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation.Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws.Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation.Engages students through a variety of communication channels. This may include video advising, inbound student calls, and proactive outreach to students to deliver first contact resolution.Performs other duties as assignedComplies with all policies and standardsQualifications

    Bachelor's Degree Required.Outstanding customer service skills with 1+ years of customer service or related experience Required.1 year years of experience in Higher Education Preferred.Experience with Student Financial Aid software application Preferred.Ability to work a variety of office hours, including evenings, weekends, and travel as needed.High level of interpersonal, communication, and problem-solving skills.Ability to work independently as well as function as part of a team.Must be a self-starter with the ability to prioritize effectively.PC skills in Microsoft Office, Internet applications, and database software.Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).Self-motivated and willing to take ownership of and quickly resolve complex issues.

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20-24/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

     

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Account Resolution Representative  

    - Lisle
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    Reporting directly to the Manager of Student Accounts in a fast paced and goal-oriented contact center environment, this role is responsible for assisting in student success through proactive and accurate account assessment and student assistance on past due balances for inactive students. This position manages a portfolio of multiple institutions under Financial Account Management. Colleague participates in servicing out of school student accounts, negotiating mutually acceptable payment plans and performing delinquency management on an assigned portfolio of accounts. Ensures that all students have the appropriate guidance to make informed financial decisions to resolve outstanding balances on their account and provides accurate information for students looking to resume. Ensures team members are identifying trends and providing a thorough, holistic customer experience to internal and external customers. Works closely with academic partners and other departments to research and resolve any student issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.

    Responsibilities

    Manage a portfolio of assigned student accounts, some of which may be complicated or unique, to ensure payment is received; this may include research, validating data and postings in student ledgers, and/or working with other departments to ensure accuracy of accounts following account(s) through resolution.Collect payments on open receivable balances in a timely manner; this includes making outbound phone calls and taking inbound calls as well as responding to emails and SalesForce cases timely.Negotiate mutually acceptable payment plans with students in accordance to policy.Accountable to reduce reduce delinquency for all assigned accounts to reduce bad debt.Deliver on expected department goals and activity metrics.Establish and maintain an effective, collaborative and cooperative working relationships with stakeholders, other departments and functional areas to deliver optimal results.Provide exceptional customer care to students and colleagues by accepting ownership of issues and questions by completing research, identifying solutions and bringing matters to a satisfactory resolution.Function as the point of contact for escalated student issues. Expected to research, identify solutions and bring accounts to a satisfactory resolution with students.Ensures compliance with all SOX controls, quality assurance, regulations and internal policies and procedures.Demonstrates and communicates current, detailed and accuracy of University withdrawal policies including the understanding of postings in ledgers for Title IV, Grants, Military/Veteran’s Affairs, and international and domestic procedure and policies to prospective return students, and non-returning students. Communicates these policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.Identifies solutions for continuous improvement to existing processes and actively participates in UAT and the roll-out and execution of process changes.Attends team meetings, meetings with stakeholders and contributes to organizational committees.Performs other duties as assignedComplies with all policies and standardsQualifications

    High School Diploma Required or Bachelor's Degree Some college preferred.1+ year years experience in consumer collections Required.Knowledgeable in collections regulations, laws and associated processing procedures, required.Excellent, customer service, organizational, critical thinking,  communication, and time management skills.Effective inter/intra-departmental verbal and written communication skills.Ability to work independently as well as function as part of a team.Computer skills in Microsoft Office products, student accounts systems and internet applications.

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18-22/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

     

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Account Management Representative  

    - Columbia
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    This role is responsible for assisting in student success through proactive and accurate account assessment and student finance advising. This position manages a portfolio of about 850-950 students (either undergraduate or graduate or a combination thereof) to ensure that all students have the appropriate guidance to make informed financial decisions. Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other departments to research and resolve any student financing issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.

    Responsibilities

    Using a high level of discretion and independent judgment, analyzes each student’s situation in order to develop and implement an individualized financial plan that promotes student success. Continuously evaluates the financial plans throughout the student lifecycle.Collaborates with other departments and functional areas to deliver an optimal student experience.Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV, Military/Veteran’s Affairs, international and state regulations to prospective and current students. Communicates the policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.Assists students to make an informed decision by providing accurate, helpful student finance advice.Manages escalated student concerns and resolves issues in a timely manner. Provides exceptional customer care to students by accepting ownership of student finance issues and questions.Identifies opportunities and solutions for continuous improvement to existing processes and actively participates in the roll-out of new processes.Attends meetings and contributes to organizational committees.Identifies opportunities and solutions that improve current processes.Functions as a subject matter expert regarding all Title IV programs, policies and procedures including institutional policies and federal and state regulations. Complies with applicable federal and state laws.Performs other duties as assignedComplies with all policies and standardsQualifications

    Bachelor's Degree Preferred or comparable previous work experience Required.1 experience in Higher Education Preferred.Knowledge of federal Title IV and state financial aid regulations and associated processing procedures a plus.Ability to work independently as well as function as part of a team.Outstanding customer service skills.PC skills in Microsoft Office, database and internet applications.Excellent interpersonal communication, mathematical, problem solving, and organizational skills.Ability to prioritize tasks to meet deadlines and ensure project completion.Self-motivated and willing to take ownership of, and quickly resolve, complex issues.

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18-25/hr Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • HR Support Coordinator-Temp-to-Perm  

    - Chicago
    Job DescriptionJob DescriptionCompany Description Covista is America&#... Read More
    Job DescriptionJob DescriptionCompany Description

     Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    Join our Employee Services team and play a key role in delivering a seamless, high-quality employee experience from day one. As an HR Support Coordinator, you will serve as a primary administrative and project support partner to our HR Centers of Excellence, helping drive efficient, compliant, and people-centered HR operations.

    This role is ideal for someone who is highly organized, detail-oriented, and customer-focused, with a passion for supporting employees and improving HR processes.

    Temp-to-Perm Note:
    This role is structured as a temporary to permanent opportunity, with an expected conversion to a full-time position within approximately 3 to 6 months based on business needs and individual performance. This is an opportunity to make an immediate impact while building toward a long-term career with Chamberlain University.

    What You’ll Do:

    New Hire & Onboarding Support

    Support end-to-end HR processes, including offer letter generation, background check tracking, and new-hire documentation for domestic and international colleaguesCoordinate onboarding logistics, track progress, and proactively troubleshoot issues to ensure a smooth new-hire experienceAdminister the I-9 verification process, ensuring compliance with all regulatory requirements

    HR Operations & Data Management

    Process and support personnel changes (job changes, transfers, promotions, status updates), ensuring accuracy, compliance, and timely system updatesMaintain job codes and job descriptions to ensure alignment and accuracyPartner with the HRIS team to maintain data integrity within the HCM systemSupport operational workflows related to internal job changes, data updates, and system processes

    Employee Support & Service Center

    Serve as a key contributor within the askHR Service Center, responding to inquiries related to payroll, compensation, benefits, HR systems, and policiesProvide timely support in line with established service level agreementsDeliver a customer service–focused experience, resolving issues efficiently and effectively

    Compliance, Records & Employee Relations Support

    Manage and support unemployment claims processing, including documentation, tracking, and coordination with internal teams and external agenciesTrack separation agreements and assist former employees with post-separation benefits questionsMaintain employment records and support Employee Relations and Legal teams by producing personnel files as neededHandle sensitive information with confidentiality, professionalism, and sound judgment, escalating issues appropriately

    Reporting, Projects & Collaboration

    Prepare and generate reports (including new-hire reports) for various stakeholdersCollaborate with cross-functional HR teams to support projects and initiativesContribute to ongoing process improvements and perform other duties as assignedEnsure compliance with all organizational policies, procedures, and standards

    Why Join Us?

    You’ll be part of a collaborative HR team that values partnership, continuous improvement, and delivering a best-in-class employee experience. This role offers the opportunity to build broad HR knowledge, contribute to meaningful projects, and make an immediate impact across the organization.

    Qualifications

    Bachelor’s degree in Human Resources or a related field (required)Minimum of 1 year of experience in HR Shared Services, Talent Acquisition, Human Resources, or a related field (required)

    Skills & Competencies

    Exceptional time management, organization, and attention to detailProven ability to multi-task, work independently, and meet deadlines in a fast-paced environmentStrong written and verbal communication skills with a customer-service mindsetProficiency in Microsoft Office (Excel, PowerPoint) and experience working in HR systems and databasesStrong problem-solving skills and comfort working with HR data

    #CVSA

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $27.00 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Partner Account Representative  

    - Minneapolis
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    Opportunity at a Glance


    The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

    This role is location specific and requires the candidate to be based in Minneapolis, Minnesota.  The territory will include Minnesota, North and South Dakota, and northern Wisconsin. 

    Responsibilities

    Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.Targets a minimum of 100 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).Attends tradeshows and industry events where employee enrollment is a core focus.Performs other duties as assignedComplies with all policies and standardsQualifications

    Bachelor's Degree required3+ years customer service, student enrollment, or prior experience serving healthcare institutions requiredKnowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting toolsKnowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)Understanding of academic cycles and B2BC nature of enrollment revenueAbility to discern interest level, engage in direct and indirect communication, and connect to prospective students

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Covista’s Flexible Time Off (FTO) Policy12 Paid Holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Partner Account Representative  

    - Phoenix
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.


    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
     

    Job Description

    Opportunity at a Glance


    The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

    This role is location specific and requires the candidate to be based in Salt Lake City, Utah or Phoenix, Arizona. The territory will include Arizona, Utah, Idaho and Montana. 

    Responsibilities

    Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.Targets a minimum of 100 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).Attends tradeshows and industry events where employee enrollment is a core focus.Performs other duties as assignedComplies with all policies and standardsQualifications

    Bachelor's Degree required3+ years customer service, student enrollment, or prior experience serving healthcare institutions requiredKnowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting toolsKnowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)Understanding of academic cycles and B2BC nature of enrollment revenueAbility to discern interest level, engage in direct and indirect communication, and connect to prospective students

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Covista’s Flexible Time Off (FTO) Policy12 Paid Holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Partner Account Representative  

    - Salt Lake City
    Job DescriptionJob DescriptionCompany DescriptionAbout Covista Covista... Read More
    Job DescriptionJob DescriptionCompany Description

    About Covista

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.


    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
     

    Job Description

    Opportunity at a Glance


    The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

    This role is location specific and requires the candidate to be based in Salt Lake City, Utah or Phoenix, Arizona. The territory will include Arizona, Utah, Idaho and Montana. 

    Responsibilities

    Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.Targets a minimum of 100 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).Attends tradeshows and industry events where employee enrollment is a core focus.Performs other duties as assignedComplies with all policies and standardsQualifications

    Bachelor's Degree required3+ years customer service, student enrollment, or prior experience serving healthcare institutions requiredKnowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting toolsKnowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)Understanding of academic cycles and B2BC nature of enrollment revenueAbility to discern interest level, engage in direct and indirect communication, and connect to prospective students

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Covista’s Flexible Time Off (FTO) Policy12 Paid Holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less
  • Manager, Alumni Social Media  

    - Chicago
    Job DescriptionJob DescriptionCompany DescriptionCovista is America... Read More
    Job DescriptionJob DescriptionCompany Description

    Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

    We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

    For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

    Job Description

    Covista is seeking a dynamic, strategic communicator to serve as a social media storyteller and content creator for Alumni Engagement. This role is responsible for developing and executing social media strategies that elevate alumni voices, strengthen engagement and enhance our institutional brand reputations including American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

    Reporting to the Director of Alumni Communications, you will combine content creation expertise and social media strategy to deliver compelling alumni narratives across a broad digital ecosystem. This role partners closely with internal stakeholders, alumni communications leadership, ambassador program leaders, and marketing teams to ensure consistent, high-quality, on-brand storytelling for each institution's alumni community. You will help strengthen alumni affinity, increase engagement and advocacy, foster lifelong connections, and support the journey from student to engaged graduate.

    What You’ll Do

    Social Media Strategy & Execution

    Execute social media strategies across alumni-specific channels (13+ platforms) spanning all Covista institutions Design platform-specific content (copy, graphics, video) aligned with each brand voice Manage social media scheduling and publishing using HubSpot and Sprout Social, maintaining a consistent cadence for each institution Manage social content through the full lifecycle, including planning, content creation, publishing, community engagement, optimization, and performance reporting Manage and maintain a comprehensive multi-institution social media content calendar, ensuring coordinated messaging, campaign alignment, and consistent brand voice across all alumni channels Partner with SEO/AEO and marketing teams to align social content, keywords, and topic themes with search visibility, audience behavior, and AI-generated content trends Identify content opportunities through audience insights, search behavior, and emerging conversations to drive meaningful alumni engagement and brand relevance Develop and support paid digital strategies to amplify campaigns and engagement 

    Community Engagement & Brand Stewardship

    Manage day-to-day community engagement (comments, messages, mentions) to foster connection within each alumni community Maintain and enforce brand and visual identity standards across all institutions Collaborate with internal teams to ensure alignment and message consistency Monitor social channels for potential reputation or crisis communication concerns and escalate issues appropriately

    Insights, Analytics & Optimization

    Track, analyze, and report monthly on social media performance metrics and trends Translate data into actionable insights and strategic recommendations Conduct social listening and sentiment analysis to inform content strategies Leverage audience insights, performance data, and digital trends to continuously optimize content and engagement strategies

    Campaigns, Partnerships & Special Initiatives

    Partner with Alumni Communications leadership to develop HubSpot campaigns and engagement initiatives Support enterprise campaigns by vetting alumni social media profiles in collaboration with the alumni engagement managers Support and help grow Covista’s alumni social ambassador program Foster ongoing engagement and communication with alumni ambassadors to encourage participation, advocacy, and volunteerism Partner with ambassador program leadership to align content, storytelling, and advocacy initiatives with broader institutional reputation and brand objectives Execute both large-scale ambassador campaigns and ongoing targeted advocacy initiatives Assist in crisis communication monitoring and response coordination Participate in cross-functional initiatives with corporate affairs, SEO/AEO, and marketing teams

    Why This Role Matters

    This position plays a critical role in shaping how Covista's institutions connect with, engage, and celebrate their alumni communities. Through strategic storytelling, audience engagement, and digital advocacy, you will help strengthen alumni affinity, cultivate lifelong brand champions, amplify alumni success stories, and support the journey from student to graduate.

    Qualifications

    Critical features of this job are described under Essential Duties and Responsibilities. They may be, however, subject to change at any time due to reasonable accommodation or other reasons.

    Education & Experience

    Bachelor’s degree required 5+ years of experience in social media management, content creation, or digital marketing Proven track record of successful social media growth and engagement

    Skills 

    Strong content creation and storytelling skills Proficiency in Adobe Creative Suite, Canva, and video editing tools Experience with HubSpot and Sprout Social Familiarity with social listening and sentiment monitoring Working knowledge of search optimization and AI-answer engines Understanding of social media best practices and platform trends Strong analytical, organizational, and collaboration skills 

     Core Capabilities 

    Expertise in content calendar management and brand voice consistency Experience managing integrated, multi-brand campaigns Experience with reporting, analytics, optimization, and paid social strategy Ability to translate insights into actionable recommendations 

     Preferred 

    Background in higher education, healthcare, or nonprofit organizations

    Additional Information

    In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000 and $85,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

    Covista offers a robust suite of benefits including:

    Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Covista’s Flexible Time Off (FTO) Policy12 Paid Holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

    You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

     

    Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

     

    Read Less

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