We are seeking a Night Auditor / Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Shift requires working overnight (10PM-6AM or 11PM-7AM) with open availability.
Responsibilities:
Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departmentsQualifications:
Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skillsCompany DescriptionFranchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction.Company DescriptionFranchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction. Read LessWhat Makes a McKibbon Cook?
The Cook is responsible for creating cuisine that provides an exceptional dining experience for all of our guests. The primary objective is to create a personalized experience that will entice our guests to return and share their experiences. Your responsibilities include, (but are not limited to) kitchen set-up and station preparation prior to service and at the end of the shift, maintaining the condition of the service area and kitchen, as well as regularly interacting with guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.
A Day in the Life:
Cook will welcome and acknowledge all guests according to company standards. You will anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. You will prepare ingredients for cooking, including portioning, chopping, and storing food. Cook will prepare excellent quality food on budget. You will assist with ordering, receiving, and inventory as directed by the management staff. You will set up, stock, and maintain work areas. Cook will move, lift, carry, push, pull, and/or place objects weighing up to 25 lbs. You will follow all company, safety, and security policies and procedures. You will check expiration dates on all food items to ensure freshness. You will report any accidents, injuries, and unsafe work conditions. You will maintain confidentiality of proprietary information to protect company assets. You will perform any other reasonable job duties as requested by management.Job Requirements:
A valid food handlers card or the ability to obtain one The lawful ability to serve alcohol and or prepare/handle alcoholic beverages Flexible work schedule Ability to prepare/cook food according to recipes, quality and presentation standards Ability to operate a variety of kitchen equipment The physical ability to stand, sit, or walk for extended periods of time Knowledge of dining room service procedures and kitchen functions The ability to communicate effectively
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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Busy select service hotel adding qualified housekeepers to our team. Follow brand standard cleaning specifications to ensure guest rooms are clean, sanitized and ready for new arrivals. Must be able to bend, lift, stoop, make beds like a pro and maintain a pleasant and professional attitude while working. Teamwork is a must.
We offer competitive pay with 2 consecutive days off weekly. Work hours are: Monday - Friday start time is 8:00AM and Saturday and Sunday start time is 9:00AM.
Paid time off incentives earned after 6 months of continuous employment.
Company DescriptionFranchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction.Company DescriptionFranchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction. Read LessOur banquet team is looking for a courteous and attentive server who can provide our guests with a great experience at special events. Our banquet servers are responsible for serving food and beverages to guests, clearing plates and silverware, and ensuring any special guest needs are met. This position requires a team-first approach since you'll be working closely with other servers, banquet captains, and kitchen staff to ensure the event runs smoothly. Our ideal applicant has experience in the food service or hospitality industry, preferably as a server. Apply today if this sounds like an exciting opportunity!
Compensation:$13 - $13.50 hourly
The Courtyard by Marriott Hotel and Warner Robins Convention Center is located off I-75, in Midtown Warner Robins, minutes from Robins Air Force Base.
Read Less13.00 - 13.50 hourly
The Courtyard by Marriott Hotel and Warner Robins Convention Center is located off I-75, in Midtown Warner Robins, minutes from Robins Air Force Base.
Read LessAt McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added incentives based on performance and a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us.
A Day in the Life:
Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes.
Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms.
Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands.
Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service.
Using professional cleaning equipment and chemicals safely and effectively.
Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways.
Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home.
Ability to work independently with little supervision.
Strong multi-tasking and time-management skills.
Quick learner with the ability to adapt in a guest-focused environment.
Restocking guest room supplies (toiletries, coffee/tea, towels, etc.).
Reporting maintenance issues or safety concerns to the appropriate department.
Assisting with laundry duties such as collecting, sorting, and transporting linens.
Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner.
Following all safety and sanitation guidelines.
Providing friendly, professional interactions with guests when approached as well as team members.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Job Requirements:
Identification verifying you are at least 18 years of age.
US Citizenship verification is required.
Ability and flexibility to work weekends and holidays.
Ability to lift, pull, and push moderate weight (minimum of 35 lbs.)
Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas.
Desire to satisfy the needs of others in a fast-paced environment.
Why McKibbon?
We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.
McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Read LessWhat Makes a McKibbon Bistro Attendant?
The Bistro Attendant takes orders, prepares, and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The Bistro Attendant will also prepare Starbucks coffee beverages, and a menu of breakfast or light evening fare – including preparation, and cooking of menu items.
A Day in the Life of a Bistro Attendant:
As a Bistro Attendant you will ensure each guest is greeted and made to feel important
As a Bistro Attendant will be knowledgeable about the menu, offering suggestions and being able to answer questions
As a Bistro Attendant will service guests’ orders as requested and as aligned with company and brand standards.
As a Bistro Attendant will maintain adequate supplies of clean dishware.
As a Bistro Attendant will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
As a Bistro Attendant will collect dirty dishes and tableware, and run them through the dishwasher.
As a Bistro Attendant will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
As a Bistro Attendant will clean any spilled items, broken items, and remove trash, when necessary.
As a Bistro Attendant will mop or vacuum floors.
As a Bistro Attendant will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
Requirements
One to two years’ experience as a server, barista, cook, or attendant in a similar setting
The ability to work a flexible schedule, including shift work, weekends, and holidays
Knowledge of state and local guidelines regarding service of alcohol
Computational skills to process guest payments
Course work or certification/education in restaurant or business field are highly desired
Food safety certification and/or alcohol service training recommended
The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
The ability to help create an energized bar atmosphere through friendly and personalized service
The ability to anticipate customer needs, and change course of action accordingly
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Ideal Skills & Qualities:
The drive to approach each guest interaction with the mindset of exceeding guest expectations
Embracing the culture, and personifying it in daily interactions with guests and team members
Contributing to a fun, energized and comfortable working environment as an active member of the team
Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
Being a motivated self-starter
Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Create a Lasting Impression. Join the McKibbon Team! As a Laundry Attendant, you’ll play a key role in helping us deliver a clean, comfortable, and welcoming stay for every guest. You’ll ensure linens and towels are fresh and spotless, keep laundry areas organized, and support the housekeeping team with stocking and supplies — all while living the McKibbon Guiding Principles.
A Day in the Life:
Shake, sort out, and inspect all linen.
Operate all washers, referring to operating manual and supervisor for specific information.
Laundry Attendant will report any malfunctioning of equipment to supervisor.
Analyze all discards of stained and torn linens.
Keep track of linen wash daily.
Assist with the assembly and delivery of prepared linens.
Report any discrepancies to your supervisor.
Complete production reports as required.
Wash empty drums and prepare them to be picked up for recycle.
Wipe down equipment at the end of the day and assist in cleanup of the area.
Additional reasonable tasks requests by management.
Support housekeeping team as needed.
Requirements
Ability to read and interpret documents such as safety rules (i.e. Lockout Tag Out, JSAs), safety awareness information (MSDS), operation and maintenance instructions, and procedure manuals.
Adequate vision capabilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Past experience working near moving mechanical parts.
The ability to work when exposed to vibration.
Ability to work in high places.
The ability to work in a loud environment.
The ability to lift and/or move from 10-50 lbs.
Fast-paced position with guest interaction.
Maintain a kind, courteous and professional demeanor to guests, clients and associates.
Available weekends/holidays
Dependable, organized, and team-oriented
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Why McKibbon?
We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.
McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Read LessWhat Makes a McKibbon Hotel Night Auditor?
The hotel night auditor is the main person to interact with guests during the overnight hours. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.
A Day in the Life:
Night auditor will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.
You will maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Restock, organize and process purchases from the lobby guest store.
Anticipate, manage and process overbooked or 'walked' guests with a professional empathic demeanor.
Night auditor will accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel.
Document and communicate shift updates for following shift team members and managers.
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Keep front desk and other area workstations clean, tidy and organized
Keep front desk, other work areas and guest computer areas stocked with paper, pens and other items as required.
Shifts may vary by hotel: 10pm - 6am or 11pm - 7am.
Job Requirements:
Previous experience working as a front desk agent or in a similar role to work night shift.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain consistent professional demeanor.
Able to work independently during an overnight shift with no supervision.
The ability to input and access information in the property management system and/or points-of-sale system.
Great verbal and written communication skills.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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The Hotel General Maintenance Technician is responsible for ensuring the proper operation of the hotel as a support role to the Chief Engineer. From plumbing and electrical systems to HVAC and pool maintenance, you assist with general facility upkeep. Reporting to the General Manager and Chief Engineer, you are expected to deliver high-quality work that minimizes disruption to guests. You bring experience in basic construction trades, including plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. Your role is to maintain a safe, well-kept property for both your team and guests while upholding McKibbon's Guiding Principles.
A Day in the Life:
Work independently and monitor the operations and functions of the interior and exterior areas of the property.
Follow McKibbon Hospitality’s established guidelines to ensure the ongoing protection of company assets, associates, and guests.
Promote enhanced guest satisfaction by offering professional and friendly interactions.
Perform a variety of engineering and construction trade skills related to preventive maintenance and repairs in a timely and efficient manner.
Interact with employees and guests and utilize proficient communication skills when communicating in any form.
Help promote a collaborative, proactive, and interactive environment with other associates of the hotel.
Follow all safety protocols when using tools and equipment and ensure they are stored in their designated areas in an organized and tidy manner.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements:
3 years’ minimum experience in a maintenance-type position
The ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
Knowledge of common causes of equipment malfunction.
Ability to repair and replace basic heating and air conditioner systems.
Skills necessary to perform basic painting and caulking skills.
Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.).
Knowledge of preventative maintenance methods and techniques for maintaining equipment.
Able to perform tests to check for normal operation of the hotel’s equipment.
Knowledge of how to test pool and spa chemicals.
Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.).
Experienced expertise in the construction trades (highly desired).
Previous hotel experience (highly desired).
Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds.
Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed.
Ideal Skills & Qualities:
Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.
Problem-solving skills.
Able to determine what action should be taken in response to a customer complaint, comment, or inquiry.
Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task.
Why McKibbon?
We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.
McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
