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• C

  Accounts Receivable Manager  

  Courser

  full_time - Greenville

  Posted: 10/07/2026

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  Job DescriptionJob DescriptionWho we are    Courser is a partnership p... Read More

  Job DescriptionJob Description

  Who we are    

  Courser is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.   

  Accounts Receivable (AR) Manager 

  Location: Greenville, SC (In office minimum 3 days per week) 
  Reports To: Chief Accounting Officer 

  About the Role 

  We are seeking a highly strategic and operationally strong Accounts Receivable (AR) Manager to lead a centralized billing and collections team within a fast-paced, acquisition-driven organization. This role is critical in driving accurate, consistent, and scalable billing processes across multiple entities while improving cash flow performance and maintaining strong internal and external relationships. 

  The ideal candidate has successfully managed AR and billing operations in a complex, multi-entity environment (>$50M revenue), with a strong focus on process standardization, system integrations, and team leadership. 

  Key Responsibilities 

  Ensure accurate, timely, and consistent invoicing aligned with standardized processes 

  Drive adoption of billing best practices across newly acquired businesses 

  Establish controls to minimize billing errors, rework, and revenue leakage 

  Partner with Accounting, FP&A, and Operations to ensure billing aligns with revenue recognition and financial reporting requirements 

  Create and maintain proper credit and risk management process 

  Own bad debt reserve calculations 

  Oversee collections strategy to improve DSO, including escalation and dispute resolution 

  Play a key leadership role in onboarding newly acquired entities into centralized AR processes 

  Standardize billing structures, customer invoicing, and collections workflows 

  Act as a change agent to align organization to a unified operating model 

  Deliver high-level, executive-ready reporting on AR performance, trends, and risks 

  Provide insights into billing accuracy, DSO trends, credit risks, and collection challenges 

  Support forecasting efforts by partnering with FP&A on cash flow expectations 

  Lead, coach, and develop a high-performing billing and AR team 

  Effectively navigate and influence internal and external stakeholders 

  Build strong cross-functional relationships with Sales, Operations, Customer Success, and Finance 

  Foster a culture of accountability, continuous improvement, and service excellence 

  Qualifications 

  Required 

  Bachelor’s degree in Accounting, or related field (or equivalent experience) 

  3-5 years Prior experience managing AR/billing in a complex, multi-entity or acquisition-heavy organization 

  Strong understanding of GAAP and accounting principles 

  Excellent attention to detail and analytical skills 

  Strong organizational and time-management skills, with the ability to prioritize tasks effectively 

  Good communication skills and a collaborative mindset 

  What we do for you   

  At Courser we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.    

  Benefit Highlights   

  Competitive benefits package, including medical, dental, vision, and life insurance   

  401k match    

  Unlimited Approved PTO after one year (2 weeks your first year)   

  10 Holidays including your Birthday and a Floating Holiday!    

  Gym reimbursement    

  Amazon Prime reimbursement   

  40 Hours for Volunteer Time    

  Paid Maternity and Paternity leave    

  Paid certifications   

  Learning and development programs    

  Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. 

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• C

  Builds Engineer I  

  Courser

  full_time - Greenville

  Posted: 10/07/2026

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  Job DescriptionJob DescriptionAbout COURSER COURSER accelerates the gr... Read More

  Job DescriptionJob DescriptionAbout COURSER
   
  COURSER accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
   
  Builds Engineer I
   
  The Builds Engineer I is responsible for designing, configuring, and deploying IT environments for clients, including setting up new workstations, laptops, servers, networking solutions, virtual machines, and cloud-based infrastructure. This role involves building custom environments based on client needs, automating deployments, and ensuring solutions are optimized for performance, scalability, and security. The Builds Engineer I works closely with technical and project management teams to deliver robust infrastructure solutions and contributes to the Company’s service offerings by providing high-quality, reliable build processes.
   
  Key Responsibilities:  Configure and deploy laptops, workstations, servers, network equipment, virtual machines, and cloud-based resources to meet client specifications.Design and build custom IT environments tailored to client requirements, ensuring adherence to industry best practices.Set up and configure systems for scalability, performance, and security, leveraging virtualization and cloud technologies where applicable.Develop and implement automation scripts and workflows to streamline the build process, improve efficiency, and reduce manual effort.Use configuration management tools (e.g., Immybot, Ansible, Puppet, or Terraform) to automate deployments and maintain consistency across environments.Regularly review and optimize scripts and automation processes to ensure they align with changing technologies and client needs.Conduct thorough testing of new builds, including performance benchmarking, security checks, and functionality tests.Ensure that all deployments meet quality standards, and work closely with QA and support teams to identify and resolve any issues before client handover.Document test results and communicate findings to internal teams to support continuous improvement.Document build configurations, processes, and system architectures to ensure clarity and consistency for ongoing maintenance.Maintain an internal knowledge base of build standards, troubleshooting steps, and best practices for use by the broader technical team.Provide technical guidance and documentation to clients on build processes, usage instructions, and system maintenance tips.Work closely with project managers, account managers, and client representatives to understand project requirements and client goals.Participate in client discussions to provide insights on technical feasibility, deployment timelines, and resource needs.Offer post-deployment support and troubleshoot issues related to newly deployed environments.Propose and implement improvements to build processes, infrastructure design, and automation to enhance service delivery and efficiency.Ensure that all builds comply with relevant security standards, client policies, and regulatory requirements.Implement security best practices in system configuration, including network segmentation, firewalls, access controls, and data encryption.Conduct regular audits of build processes to ensure they meet compliance standards and proactively address any vulnerabilities.Qualifications:Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).1+ years of experience in infrastructure deployment, systems engineering, or build engineering within an MSP or IT services environment.Proficiency with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure, Google Cloud).Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Puppet, Terraform).Solid understanding of networking fundamentals, storage, and security best practices.Familiarity with containerization (Docker, Kubernetes) is a plus.Key Skills and Competencies:Technical Proficiency: Strong expertise in IT infrastructure, virtualization, and cloud technologies; ability to design and deploy robust environments.Automation Skills: Proficiency with scripting and configuration management tools to automate and streamline deployments.Problem-Solving: Strong analytical and troubleshooting skills to resolve issues with builds and deployments efficiently.Attention to Detail: Ensures accuracy and thoroughness in building configurations, testing, and documentation.Communication: Ability to communicate technical information clearly to clients and internal teams.Collaboration: Team player with a proactive approach to working with technical, project, and client teams.Why you’ll love working here
   
  At COURSER, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
   
  Benefit Highlights 
   
  ·     Competitive benefits package, including medical, dental, vision, and life insurance 
  ·     401k match  
  ·     Unlimited vacation time*
  ·     Paid sick time
  ·     10 Holidays including your Birthday and a Floating Holiday!  
  ·     Healthy Lifestyle reimbursement
  ·     Amazon Prime reimbursement 
  ·     40 Hours for Volunteer Time  
  ·     Paid parental leave  
  ·     Reimbursement for ongoing education and certifications
  ·     Learning and development programs  
   
  * Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days. 
   
  COURSER is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
   

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• 

  Account Executive  

  Courser

  - Barnstable County

  Posted: 09/07/2026

  Apply Now

  Account Executive Role (Outside Sales) COURSER is a partnership platfo... Read More

  Account Executive Role (Outside Sales) COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our clients. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new clients and team members to continue strong growth into the future. Are you stuck in a dead-end B2B sales role with no clear path for improvement? Are you ready to add some rocket fuel to your sales career? This opportunity offers the right person a chance to help accelerate our company's growth while creating significant opportunities for you to be in line for promotion and compensation increases! This Account Executive Role (Outside Sales) is for you if you love working with a team that will support you as you work to find, qualify, and close deals with new customers. The perfect candidate will have experience in B2B selling, be willing to work on prospecting hand in hand with the marketing team and love the idea of helping clients solve problems. If you don't have all those things but think you're a quick learnerapply! We know finding the RIGHT person isn't always someone that checks all the above boxes. This position offers an excellent starting salary, and significant opportunity for growth in total compensation in line with increases in performance. We even pay for weekly sales training to help you fine-tune your skills! Perks of the position: BizDev team that helps put meetings on your calendar Uncapped commissions with commission accelerators after 100% Advancement path to continue to advance your career (75% of our Regional Sales Directors were promoted from within) President's Club trip for our top performers Key Responsibilities: Create and cultivate a sales territory by identifying potential target customers who fit the target customer profile Attend networking events and other pipeline building activities Make 70+ outbound calls a week Work with marketing to execute targeted marketing campaigns Work in the company provided CRM system to track all sales activities and opportunities Follow our sales process and attend weekly sales training Bring an entrepreneurial mindset to the job to build your territory, share new ideas, and help the organization grow and thrive Key Qualifications: We expect our team members to serve our customers and each other to provide phenomenal experiences both internally and externally. Possess an entrepreneurial mindset. Ability to work under pressure and handle multiple projects and deadlines Excellent communication and collaboration skills, as well as the ability to work independently and as part of a team. Ability to read and interpret documents and write routine reports and correspondence. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and margins. Professional appearance and telephone skills. Must have current driver's license and vehicle. Valid driver's license and willingness to travel extensively within the assigned territory. Preferred Experience: Industry-specific certifications or knowledge related to [company's industry or product focus]. Familiarity with territory management strategies and field sales techniques. Experience in presenting and demonstrating products or services in a compelling manner. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive Salary + Performance-Based Incentives Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Read Less

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• C

  Account Executive  

  Courser

  full_time - Tampa

  Posted: 07/07/2026

  Apply Now

  Job DescriptionJob DescriptionWho we are  COURSER is a partnership pla... Read More

  Job DescriptionJob DescriptionWho we are  
  COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our clients. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new clients and team members to continue strong growth into the future. 
   
  Account Executive
  
  Are you stuck in a dead-end B2B sales role with no clear path for improvement? Are you ready to add some rocket fuel to your sales career? This opportunity offers the right person a chance to help accelerate our company's growth while creating significant opportunities for you to be in line for promotion and compensation increases!
  
  This Account Executive Role (Outside Sales) is for you if you love working with a team that will support you as you work to find, qualify, and close deals with new customers. 
  The perfect candidate will have experience in B2B selling, be willing to work on prospecting hand in hand with the marketing team and love the idea of helping clients solve problems.
  
  If you don’t have all those things but think you’re a quick learner…apply!  We know finding the RIGHT person isn’t always someone that checks all the above boxes.
  This position offers an excellent starting salary, and significant opportunity for growth in total compensation in line with increases in performance. We even pay for weekly sales training to help you fine-tune your skills!
  
  Perks of the position:BizDev team that helps put meetings on your calendarUncapped commissions with commission accelerators after 100% Advancement path to continue to advance your career (75% of our Regional Sales Directors were promoted from within)President’s Club trip for our top performersKey Responsibilities:  
  
  Create and cultivate a sales territory by identifying potential target customers who fit the target customer profileAttend networking events and other pipeline building activitiesMake 70+ outbound calls a weekWork with marketing to execute targeted marketing campaignsWork in the company provided CRM system to track all sales activities and opportunitiesFollow our sales process and attend weekly sales trainingBring an entrepreneurial mindset to the job to build your territory, share new ideas, and help the organization grow and thrive
  Key Qualifications:We expect our team members to serve our customers and each other to provide phenomenal experiences both internally and externally.Possess an entrepreneurial mindset.Ability to work under pressure and handle multiple projects and deadlinesExcellent communication and collaboration skills, as well as the ability to work independently and as part of a team.Ability to read and interpret documents and write routine reports and correspondence. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and margins. Professional appearance and telephone skills.Must have current driver's license and vehicle.Valid driver’s license and willingness to travel extensively within the assigned territory.
  Preferred Experience:
   Industry-specific certifications or knowledge related to [company’s industry or product focus].Familiarity with territory management strategies and field sales techniques.Experience in presenting and demonstrating products or services in a compelling manner.
  What we do for you 
  At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
   
  Benefit Highlights Competitive Salary + Performance-Based IncentivesCompetitive benefits package, including medical, dental, vision, and life insurance 401k match  Flexible PTO10 Holidays including your Birthday and a Floating Holiday!  Gym reimbursement  Amazon Prime reimbursement 40 Hours for Volunteer Time  Paid Maternity and Paternity leave  Paid certifications Learning and development programs   
  Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
   

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• C

  Client Account Manager  

  Courser

  full_time - Sheboygan Falls

  Posted: 07/07/2026

  Apply Now

  Job DescriptionJob DescriptionWho we are  COURSER is a partnership pla... Read More

  Job DescriptionJob DescriptionWho we are  
  COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. 
   
  Client Account Manager
  
  We are looking for a knowledgeable and customer-focused Client Account Manager to join our team. The Client Account Manager will serve as the primary point of contact for key clients, helping them optimize product use, and achieve their goals. This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share.
  
  Key Responsibilities:  Serve as the client’s point person for assigned accounts by working jointly with the Outside Sales rep on new client hand-offs and managing service project requests.Proactively work to develop strong relationships with the key client decision-makers.Identify client white space and opportunities to support our clients through expansion of products and services to achieve their business goals and achieve sales targets.Gather client feedback and provide it to internal departments to enhance the quality of service as well as recommendations to add products or services.Ensure clients’ needs and requests are satisfied on a timely basis. Prepare for client discussions by understanding a client’s business, key decision makers, and current product or solution gaps before conducting unique touches or a formal business review. Conduct business review sequences based on defined account segments to evaluate clients’ business needs. The AM should translate those needs into solutions supporting the client’s business goals and objectives. Oversee the development of project and product quotes, pricing, and availability by working with internal teams to provide complete information to provide the client with an accurate and timely estimate or quote.Promptly respond to calls and emails from clients, including answering questions problem-solving, and quarterbacking issues resolution or escalation with proper company resources.Inform management of client retention risk through the CODE RED program. This includes developing a client cure plan in conjunction with the services team.Accurate and timely submission of internal reports and required paperwork to management as directed. When appropriate, as you identify “raving fans,” work to get referrals through the referral program and identify TCP case studies for our marketing team.Attending weekly meetings and training as defined by the manager.
  Key Qualifications:Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).3+ years of experience in account management, customer success, sales, or a related field.Must have the desire to succeed and have a competitive, can-do spirit.  Exemplary high standards of client service, honesty, integrity, and endeavor. Ability to use initiative in identifying, addressing, and resolving day-to-day issues and challenges. Ability to communicate with peers and management clearly and promptly. Ability to work in a broadly defined team, leveraging resources from across the company, including Services, Sales, Engineering, and Client Support. two years of experience in a client relation, account management, or client success role preferred.Experience in selling or supporting technology to clients in a business environment preferred.The innate ability to look beyond what’s on the surface of any client issue and articulate that need or problem to management and other support teams.Proven ability in effectively managing client relationships and being a team player. Able to quickly develop an understanding of financial solutions and knowledge to effectively communicate appropriate strategies and solutions to current clients to help them solve business issues.Acquire a baseline knowledge of the product catalog not as a technical expert but to assist a customer with their technology roadmap as you will be answering questions and consulting clients.
  What we do for you 
  At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
   
  Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match  Flexible PTO 10 Holidays including your Birthday and a Floating Holiday!  Gym reimbursement  Amazon Prime reimbursement 40 Hours for Volunteer Time  Paid Maternity and Paternity leave  Paid certifications Learning and development programs   
  Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
   

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• C

  Systems Engineer II  

  Courser

  full_time - Hialeah

  Posted: 07/07/2026

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  Job DescriptionJob DescriptionAbout Courser Course accelerates the gro... Read More

  Job DescriptionJob DescriptionAbout Courser
   
  Course accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
   
  Systems Engineer II
   
  A Systems Engineer II is a professional responsible for managing and supporting the IT infrastructure of client organizations within a Managed Service Provider (MSP) environment. Their primary role is to ensure the efficient, secure, and reliable operation of systems and networks, provide technical support, and implement solutions that improve the client’s IT environment. The role typically involves working with a wide range of technologies, from networking and servers to security systems and cloud services.
   
  Key Responsibilities:
   
  ·       Offer solutions to complex IT challenges, ensuring high availability and system performance.
  ·       Assist with or lead technical projects, such as server migrations, network upgrades, new software implementations, or cloud integrations.
  ·       Install, configure, and maintain IT infrastructure, including servers, workstations, networks, and software applications for client organizations.
  ·       Deploy, configure, and manage operating systems (Windows Server, Linux, etc.), virtualization technologies, and cloud services.
  ·       Monitor and maintain servers, network devices, and other IT infrastructure components.
  ·       Ensure the optimal performance and uptime of client networks by configuring routers, switches, firewalls, VPNs, and other networking equipment.
  ·       Troubleshoot and resolve network and server issues, such as connectivity problems, latency, or hardware failures.
  ·       Implement security best practices, including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms.
  ·       Manage vulnerability assessments, patch management, and intrusion detection/prevention systems.
  ·       Assist in disaster recovery planning and business continuity strategies to minimize downtime during outages.
  ·       Provide technical support for client systems, responding to incidents and resolving issues related to hardware, software, networking, and security.
  ·       Serve as an escalation point for complex issues that require in-depth technical knowledge.
  ·       Monitor the health and performance of client networks and systems using monitoring tools (e.g., Nagios, SolarWinds, Datto).
  ·       Optimize system performance through regular maintenance, updates, and improvements.
  ·       Proactively identify potential issues and take corrective actions to prevent system failures or performance degradation.
  ·       Support and manage client cloud services (e.g., Microsoft 365, AWS, Azure, Google Cloud) and virtualized environments (e.g., VMware, Hyper-V).
  ·       Assist with cloud migrations, configuration, backup, and restore processes.
  ·       Ensure the smooth operation of virtual machines, storage, and network configurations in cloud environments.
  ·       Configure and manage backup solutions for client environments to ensure business continuity.
  ·       Maintain detailed documentation of client systems, networks, configurations, and service tickets.
  ·       Provide periodic reports on system performance, uptime, security status, and any incidents or issues addressed.
  ·       Create and update SOPs (Standard Operating Procedures) for common systems and services.
  ·       Build strong relationships with clients by understanding their needs and providing timely technical solutions.
  ·       Communicate technical information in an accessible and understandable way to non-technical stakeholders.
  ·       Participate in regular meetings with clients to discuss IT needs, challenges, and opportunities for improvement.
  ·       Manage project timelines, resources, and communication to ensure successful and timely project delivery.
  ·       Work closely with other engineers, technicians, and support teams to resolve client issues and implement solutions.
  ·       Collaborate with account managers to ensure client satisfaction and effective service delivery.
  ·       Occasional travel to customer locations may be required to support on-site projects, implementations, or issue resolution.
   
  Key Qualifications:
   
  ·       Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  ·       4-5 years of experience in systems engineering, IT infrastructure, or a related field, with a strong understanding of system architecture and design principles.
  ·       Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware, Hyper-V).
  ·       Strong knowledge of networking concepts, protocols, and security practices (e.g., TCP/IP, DNS, DHCP, VPN).
  ·       Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., Ansible, Terraform) is a plus.
  ·       Excellent problem-solving skills, with the ability to analyze complex systems and propose effective solutions.
  ·       Strong communication and interpersonal skills, capable of collaborating effectively with team members and stakeholders.
   
  Preferred Experience:
   
  ·       Experience with ConnectWise.
  ·       Relevant certifications (e.g., CompTIA Server+, Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect) are advantageous.
  ·       Experience with scripting or programming languages (e.g., Python, Bash, PowerShell) for automation tasks.
  ·       Familiarity with database management systems (e.g., SQL Server, MySQL) and data backup and recovery solutions.
   
  Why you’ll love working here
   
  At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
   
  Benefit Highlights 
   
  ·       Competitive benefits package, including medical, dental, vision, and life insurance 
  ·       401k match  
  ·       Unlimited vacation time*
  ·       Paid sick time
  ·       10 Holidays including your Birthday and a Floating Holiday!  
  ·       Healthy Lifestyle reimbursement
  ·       Amazon Prime reimbursement 
  ·       40 Hours for Volunteer Time  
  ·       Paid parental leave  
  ·       Reimbursement for ongoing education and certifications
  ·       Learning and development programs  
   
  *Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time
    team members are provided 10 vacation days. 
   
  Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
   

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• C

  Project Coordinator  

  Courser

  full_time - Greenville

  Posted: 30/06/2026

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  Job DescriptionJob DescriptionAbout CourserCourser accelerates the gro... Read More

  Job DescriptionJob DescriptionAbout Courser
  Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and exceptional customer experiences. As a rapidly growing organization, we seek detail-oriented professionals who thrive in structured, fast-paced environments and enjoy supporting successful project delivery.
  Job Title
   
  The Project Coordinator (PC) provides administrative, organizational, and entry-level project management support to ensure projects run efficiently, consistently, and in alignment with Courser standards.
   
  This role is responsible for maintaining project documentation, coordinating schedules, tracking tasks and dependencies, and supporting communication across internal teams and clients. Project Coordinators may also manage Minor Projects (as defined by Courser’s project classification standards) under defined standards and with required oversight from a Regional Project Manager.
   
  Key Responsibilities:
   
  Project Administration & Coordination
  ·       Maintain project documentation, artifacts, and systems of record in accordance with Courser standards; store all artifacts in SharePoint per Courser artifact governance requirements.
  ·       Coordinate project schedules, meetings, and resources across internal teams.
  ·       Track tasks, milestones, dependencies, and action items; follow up on assigned owners.
  ·       Ensure required project artifacts are created, updated, and stored appropriately.
  ·       Assist with onboarding, kickoff preparation, and project close-out activities.
   
  Minor Project Management (As Assigned)
  ·       Manage Minor Projects (as defined by Courser’s project classification standards) under the guidance and oversight of a Regional Project Manager.
  ·       Execute standard project management activities, including:
  ·       Task and timeline coordination
  ·       Status updates and basic reporting
  ·       Scope adherence and issue escalation
  ·       Escalate risks, scope changes, or delivery concerns promptly to the overseeing Regional Project Manager.
   
  Communication & Reporting Support
  ·       Prepare and distribute project status reports, meeting notes, and action summaries.
  ·       Support client and internal communications by ensuring timely, accurate information flow.
  ·       Assist Regional Project Managers with executive-ready reporting and documentation.
   
  Financial & Operational Support
  ·       Assist with project setup activities, including confirming finance setup completion and required approvals.
  ·       Confirm that all required Acceptance Package components (ConnectWise Opportunity, customer-signed quote, and approved SOW) are in place prior to project initiation, escalating to the overseeing RPM if any component is missing.
  ·       Track time entry, expense documentation, and billing readiness as directed.
  ·       Support change request documentation and routing for written customer approval prior to execution, in accordance with Courser standards.
   
  Process & Continuous Improvement
  ·       Follow established project management processes, templates, and standards.
  ·       Identify process gaps or inefficiencies and provide improvement recommendations.
  ·       Support adoption of standardized tools, workflows, and governance practices.
   
  Qualifications:
   
  ·       Associate’s or Bachelor’s degree in Business, Project Management, Information Technology, or a related field (or equivalent experience).
  ·       1–3 years of experience in project coordination, project administration, or an operational support role.
  ·       Strong organizational and time-management skills with high attention to detail.
  ·       Familiarity with Microsoft 365 tools (Planner, Teams, Excel, SharePoint).
  ·       Familiarity with ConnectWise PSA (or equivalent PSA platform) is a plus.
  ·       Familiarity with SharePoint as a documentation and artifact repository.
  ·       Ability to manage multiple tasks and priorities in a fast-paced environment.
  ·       Strong written and verbal communication skills.
   
  Preferred Qualifications:
   
  ·       Experience working in an MSP or IT services environment.
  ·       Certified Associate in Project Management (CAPM)® preferred.
  ·       Exposure to formal project management methodologies (Agile, ITIL).
  ·       Interest in pursuing a long-term project management career path.
   
  Role Intent & Positioning
  The Project Coordinator role is part of Courser’s three-tier regional project delivery model, designed to scale delivery while maintaining clear accountability and financial ownership.
   
  ·       Project Coordinators support project administration, coordination, and execution of Minor Projects, operating under defined standards and Regional Project Manager oversight.
  ·       Regional Project Managers own end-to-end project delivery and full P&L responsibility for projects within their region.
  ·       Senior Regional Project Managers own regional financial performance, delivery excellence, and organizational maturity, serving as the highest level of project authority short of executive leadership.
   
  This role is intentionally designed as a developmental pathway into the Regional Project Manager position over time.
   
  Career Progression Path
   
  The Project Coordinator role is designed as the entry point into Courser’s regional project delivery model. To be considered for advancement to Regional Project Manager, a Project Coordinator should demonstrate the following over a sustained period:
   
  ·       Consistent and independent management of Minor Projects with minimal escalation, delivered on time and within scope.
  ·       Strong command of Courser’s project artifacts, documentation standards, and ConnectWise PSA workflows.
  ·       Demonstrated ability to manage client and internal communications professionally and proactively.
  ·       Active pursuit of formal PM certification (CAPM® or PMP®) and engagement with Courser’s PM development resources.
  ·       Positive peer and leadership feedback on accountability, initiative, and process adherence.
  ·       Advancement decisions are made in partnership with the Regional Project Manager and Courser PMO leadership.
   
  Why you’ll love working here
   
  At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
   
  Benefit Highlights 
   
  ·       Competitive benefits package, including medical, dental, vision, and life insurance 
  ·       401(k) company match  
  ·       Flexible vacation time*
  ·       Paid sick time
  ·       10 Holidays including your Birthday and a Floating Holiday!  
  ·       Healthy Lifestyle reimbursement
  ·       Membership Subsidy
  ·       40 Hours for Volunteer Time  
  ·       Paid parental leave  
  ·       Reimbursement for ongoing certifications
   
  *Flexible vacation time after completing one full year of employment. For the first year of employment,
     full-time team members are provided 10 vacation days. 
   
  Physical Demands and ADA Requirements
   
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
   
  ·       This is a largely sedentary role. The employee is frequently required to sit/stand for long periods and work on a computer.
  ·       The employee must be able to verbally communicate effectively with clients, employees and management to address questions and resolve issues. This involves talking, hearing, and understanding.
  ·       This position requires the regular use of a laptop computer and other office equipment. The employee must be able to operate a keyboard and other devices for extended periods.
  ·       The employee may be required to occasionally lift or move up to 10 pounds.
  ·       Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
   
  Americans with Disabilities Act (ADA) Statement
   
  Our company complies with the ADA and provides reasonable accommodations to qualified individuals with disabilities in all aspects of employment, including the application process, interviewing, and job performance. If you need a reasonable accommodation to perform the essential functions of the job, please contact us.
   
  Equal Opportunity Employer
   
  Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
   

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  Account Executive  

  Courser

  full_time - Philadelphia

  Posted: 24/06/2026

  Apply Now

  Job DescriptionJob DescriptionWho we are  COURSER is a partnership pla... Read More

  Job DescriptionJob DescriptionWho we are  
  COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our clients. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new clients and team members to continue strong growth into the future. 
   
  Account Executive
  
  Are you stuck in a dead-end B2B sales role with no clear path for improvement? Are you ready to add some rocket fuel to your sales career? This opportunity offers the right person a chance to help accelerate our company's growth while creating significant opportunities for you to be in line for promotion and compensation increases!
  
  This Account Executive Role (Outside Sales) is for you if you love working with a team that will support you as you work to find, qualify, and close deals with new customers. 
  The perfect candidate will have experience in B2B selling, be willing to work on prospecting hand in hand with the marketing team and love the idea of helping clients solve problems.
  
  If you don’t have all those things but think you’re a quick learner…apply!  We know finding the RIGHT person isn’t always someone that checks all the above boxes.
  This position offers an excellent starting salary, and significant opportunity for growth in total compensation in line with increases in performance. We even pay for weekly sales training to help you fine-tune your skills!
  
  Perks of the position:BizDev team that helps put meetings on your calendarUncapped commissions with commission accelerators after 100% Advancement path to continue to advance your career (75% of our Regional Sales Directors were promoted from within)President’s Club trip for our top performersKey Responsibilities:  
  
  Create and cultivate a sales territory by identifying potential target customers who fit the target customer profileAttend networking events and other pipeline building activitiesMake 70+ outbound calls a weekWork with marketing to execute targeted marketing campaignsWork in the company provided CRM system to track all sales activities and opportunitiesFollow our sales process and attend weekly sales trainingBring an entrepreneurial mindset to the job to build your territory, share new ideas, and help the organization grow and thrive
  Key Qualifications:We expect our team members to serve our customers and each other to provide phenomenal experiences both internally and externally.Possess an entrepreneurial mindset.Ability to work under pressure and handle multiple projects and deadlinesExcellent communication and collaboration skills, as well as the ability to work independently and as part of a team.Ability to read and interpret documents and write routine reports and correspondence. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and margins. Professional appearance and telephone skills.Must have current driver's license and vehicle.Valid driver’s license and willingness to travel extensively within the assigned territory.
  Preferred Experience:
   Industry-specific certifications or knowledge related to [company’s industry or product focus].Familiarity with territory management strategies and field sales techniques.Experience in presenting and demonstrating products or services in a compelling manner.
  What we do for you 
  At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
   
  Benefit Highlights Competitive Salary + Performance-Based IncentivesCompetitive benefits package, including medical, dental, vision, and life insurance 401k match  Flexible PTO10 Holidays including your Birthday and a Floating Holiday!  Gym reimbursement  Amazon Prime reimbursement 40 Hours for Volunteer Time  Paid Maternity and Paternity leave  Paid certifications Learning and development programs   
  Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
   

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  IT Support Services I - Help Desk  

  Courser

  full_time - Wenatchee

  Posted: 24/06/2026

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  Job DescriptionJob DescriptionIT Support Engineer We are looking for a... Read More

  Job DescriptionJob DescriptionIT Support Engineer
  
  We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.
  
  Key Responsibilities:  Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs. Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.Install, configure, and update operating systems, software, and hardware for new and existing users.Manage user accounts, including setting up new accounts, handling password resets, and managing permissions.Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.Collaborate with other IT team members and escalate complex issues to senior engineers as needed.Support IT projects such as system upgrades, software deployments, and network expansions.Ensure security measures are followed to protect the integrity of data and systems.
  Key Qualifications:+2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.  Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers  Excellent computer proficiency (MS Office - Word Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service  Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices  High School diploma or GED required  Associate degree preferred Preferred Experience:Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA).Experience with cloud platforms like AWS, Azure, or Google Workspace.Knowledge of ITIL practices and IT service management. 
  What we do for you 
  At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
   
  Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match  Flexible PTO10 Holidays including your Birthday and a Floating Holiday!  Gym reimbursement  Amazon Prime reimbursement 40 Hours for Volunteer Time  Paid Maternity and Paternity leave  Paid certifications Learning and development programs  
  Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
   

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  IT Support Services II - Help Desk  

  Courser

  full_time - Greenville

  Posted: 24/06/2026

  Apply Now

  Job DescriptionJob DescriptionWho we are   COURSER is a partnership pl... Read More

  Job DescriptionJob DescriptionWho we are   
  COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.  
    
  IT Support Services II-Help Desk  
   
  We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities:   • Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. • System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. • Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. • User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. • Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. • Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. • IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. • Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. • User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. • Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
   Key Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). • 3-5 years of experience in IT support or system administration, preferably in a corporate environment. • Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. • Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. • Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). • Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. • Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: • Experience with ConnectWise • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). • Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). • Knowledge of IT security practices and data protection regulations.
   
  What we do for you  
  At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.   
    
  Benefit Highlights  Competitive benefits package, including medical, dental, vision, and life insurance  401k match   Flexible PTO  10 Holidays including your Birthday and a Floating Holiday!   Gym reimbursement   Amazon Prime reimbursement  40 Hours for Volunteer Time   Paid Maternity and Paternity leave   Paid certifications  Learning and development programs     
  Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.    
  
   

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