Job DescriptionJob DescriptionJob Summary
We are seeking a positive, friendly, and experienced Assistant General Manager to organize and oversee daily operations of our facilities. As the AGM you will provide strategic direction for the company and supervise the activities of our diverse workforce.
The AGM will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The AGM must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.
Responsibilities
Oversee the work of all employees and set clear objectivesHire qualified personnel according to standards set forth by the companyOrganize and coordinate operations and allocate responsibilities to ensure maximum efficiencyManage budgets and expenses, analyze and report on financial informationDevelop and implement a strong marketing strategy to promote the hotels servicesCommunicate with customers when appropriateResolve issues that arise with maintenance, equipment, and renovationsCollaborate with outside entities including suppliers, vendors, event planners, and travel agenciesConduct regular inspections of the facility and uphold strict compliance with health and safety standardsQualifications
Proven experience as a Manager is preferredFamiliarity with hospitality industry standardsProficiency in English; knowledge of additional languages is a plusWell-versed in hotel management best practices and relevant laws/guidelinesAbility to resolve issues with a customer-focused orientationAn outgoing personalityExcellent communication skillsStrong organizational and time-management skillsBachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
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