Business Title: Key Holder
Job Purpose: To assist the store management team in ensuring the smooth and efficient operation of the store, focusing on customer satisfaction, sales generation, and maintaining store standards. This includes opening and closing the store, managing cash handling procedures, and providing excellent customer service.
Key Responsibilities:
Assisting customers with their shopping needs, providing product information, and resolving customer inquiries and complaints.Opening and closing the store according to established procedures, including ensuring the security of the premises and cash.Performing cashier duties, including processing transactions, handling cash, and balancing the cash drawer.Maintaining store cleanliness and organization, including stocking shelves, organizing displays, and ensuring a safe and presentable shopping environment.Assisting with receiving and processing shipments, verifying inventory, and pricing merchandise.Enforcing store policies and procedures, including loss prevention measures.Providing training and guidance to new employees as needed.Performing other duties as assigned by the store management team.Required Education: High School Diploma or equivalent
Required Experience: Minimum of 1 year of retail experience
Experience with key cutting and programming preferred
Experience handling cash and operating a POS system
Experience providing excellent customer service
Required Skills and Abilities:
Strong communication and interpersonal skillsAbility to work independently and as part of a teamAbility to multitask and prioritize in a fast-paced environmentAbility to learn and operate key cutting machinesBasic computer skillsAbility to maintain a clean and organized workspaceAbility to adhere to company policies and proceduresAbility to stand for extended periods of timeAbility to lift up to 25 pounds Read LessWant to Grow with Costellos?! We are looking for leaders!
Position: Key Holder Princeton, NJ location
Position Type: Full-Time
Position Summary
As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures.
Job Functions
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionBe customer ready whenever you are on the stage/sales floorRecommend related items when appropriate and executes S.A.L.E.S. processMaintain awareness of all promotions and advertisementsExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedGreet every customer you make eye contact with, anywhere in the storeKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisorAdvise store management of any pricing errorsBe proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keysEnsure all shipments are packed out in its proper home and all overstock is awayPartnering with store management, coach all store staff on inventory management best practices as they apply to each persons job dutiesPartnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the storeReview daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentationMonitor all store transfers and expedite all outstanding transfersResponsible for opening and closing the store and securing all store assetsProcess damaged and defective goods in a timely and accurate mannerProtect company assets by following all loss prevention procedures; train staff on sameMaintain an open and positive relationship with store management teamAddress all safety concerns immediatelyUpdate store management team about the progress of the store and staff on a regular basisBe a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace HardwareEnsure company/store policies and procedures are communicated in a timely manner and adhered to accordinglyPhysical Requirements
Essential Physical AbilityFrequencyRequirementWalkingFrequentFlat surfaces from point to pointStandingConstantAll work performed on feetSittingNoneStoopingFrequentTo pick up cartons at floor levelReachingFrequentTo a height of 6 feetLiftingFrequentUp to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortablyHand DexterityFrequentMust be able to use at least one hand to operate register and complete paperworkPushing/PullingFrequentMove hand jacks from place to placeCarryingFrequentUp to 50 lbs., up to 10 feet, occasionally moreClimbingIn-frequentStairs in storage rooms; laddersVisionConstantRead labels, recognize boxes, safety in workingHearingConstantSafety SignalsQualifications
Other Requirements:
Strong leadership skillsAbility to work in a fast-paced, demanding environmentExcellent organization skillsStrong written and verbal skillsMust have reliable transportationMust be willing to work in a team, as well as independentlySense of urgency and follow through are essentialPrior work experience in a retail environment and prior management experience.Costello's offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible EmployeesFlexible Spending Account "FSA"Dependent Care FSAGenerous Vacation TimePersonal Time6 Paid Holidays401(k) PlanCompany Contribution to Retirement Savings PlanGenerous employee discount programsBellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.
Read LessBHC Smithtown - Smithtown, NY 11787
OverviewSalary Range $17.00 - $19.00 Hourly
DescriptionPosition Summary
As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures.
Job FunctionsUse the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionBe customer ready whenever you are on the stage/sales floorRecommend related items when appropriate and executes S.A.L.E.S. processMaintain awareness of all promotions and advertisementsExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedGreet every customer you make eye contact with, anywhere in the storeKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisorAdvise store management of any pricing errorsBe proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keysEnsure all shipments are packed out in its proper home and all overstock is awayPartnering with store management, coach all store staff on inventory management best practices as they apply to each persons job dutiesPartnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the storeReview daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentationMonitor all store transfers and expedite all outstanding transfersResponsible for opening and closing the store and securing all store assetsProcess damaged and defective goods in a timely and accurate mannerProtect company assets by following all loss prevention procedures; train staff on sameMaintain an open and positive relationship with store management teamAddress all safety concerns immediatelyUpdate store management team about the progress of the store and staff on a regular basisBe a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace HardwareEnsure company/store policies and procedures are communicated in a timely manner and adhered to accordinglyPhysical RequirementsEssential Physical Ability - Frequency - Requirement
Walking - Frequent - Flat surfaces from point to point
Standing - Constant - All work performed on feet
Sitting - None
Stooping - Frequent - To pick up cartons at floor level
Reaching - Frequent - To a height of 6 feet
Lifting - Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity - Frequent - Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling - Frequent - Move hand jacks from place to place
Carrying - Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing - In-frequent - Stairs in storage rooms; ladders
Vision - Constant - Read labels, recognize boxes, safety in working
Hearing - Constant - Safety Signals
QualificationsOther Requirements:
Strong leadership skillsAbility to work in a fast-paced, demanding environmentExcellent organization skillsStrong written and verbal skillsMust have reliable transportationMust be willing to work in a team, as well as independentlySense of urgency and follow through are essentialPrior work experience in a retail environment and prior management experience.Costello's offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible EmployeesFlexible Spending Account "FSA"Dependent Care FSAGenerous Vacation TimePersonal Time6 Paid Holidays401(k) PlanCompany Contribution to Retirement Savings PlanGenerous employee discount programs.Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.
Read LessSalary Range $16.00 - $18.00 Hourly
Job FunctionsUse the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionGreet every customer you make eye contact with, anywhere in the storeAnswer customers' questions and provide information on procedures and policiesBe at your workstation on timeBe "customer ready" whenever you are on the stage/sales floorMaintain awareness of all promotions and advertisementsRecommend related items when appropriate and execute S.A.L.E.S. processKeep your area of responsibility neat, clean, stocked and priced properlyExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsOffer a carry-out if appropriateKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.Address all safety concerns immediatelyAdvise store management of any pricing errorsAdvise store management anytime you say "no" to a customerTake initiative to learn product knowledgeTake initiative to learn selling skillsPerform other tasks as asked by store managementSales Floor DutiesAid customers in locating merchandising in store, on acehardware.com, as well as, processing special ordersBe proficient at executing all store services, such as mixing paint, cutting glass, pipe and keysEnsure all shipments are packed out in its proper home and all overstock is awayParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedRegister DutiesRing each transaction accuratelyAlways ask for the Loyalty Card before you start a transaction, sign the customer up if neededCall for help when more than 3 customers are waitingKeep busy around the registers when you are not ringingProcess merchandise returns as neededPhysical RequirementsEssential Physical Ability Frequency Requirement
Walking Frequent Flat surfaces from point to point
Standing Constant All work performed on feet
Sitting None
Stooping Frequent To pick up cartons at floor level
Reaching Frequent To a height of 6 feet
Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling Frequent Move hand jacks from place to place
Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more
Climbing In-frequent Stairs in storage rooms; ladders
Vision Constant Read labels, recognize boxes, safety in working
Hearing Constant Safety Signals
Bellmore Home Center, Inc. d/b/a Costello's ace Hardware is an Equal opportunity Employer.
Read LessBellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal Opportunity Employer.
Job Functions:
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionGreet every customer you make eye contact with, anywhere in the storeAnswer customers' questions and provide information on procedures and policiesBe at your workstation on timeBe "customer ready" whenever you are on the stage/sales floorMaintain awareness of all promotions and advertisementsRecommend related items when appropriate and execute S.A.L.E.S. processKeep your area of responsibility neat, clean, stocked and priced properlyExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsOffer a carry-out if appropriateKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.Address all safety concerns immediatelyAdvise store management of any pricing errorsAdvise store management anytime you say "no" to a customerTake initiative to learn product knowledgeTake initiative to learn selling skillsPerform other tasks as asked by store managementSales Floor Duties:
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special ordersBe proficient at executing all store services, such as mixing paint, cutting glass, pipe and keysEnsure all shipments are packed out in its proper home and all overstock is awayParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedRegister Duties:
Ring each transaction accuratelyAlways ask for the Loyalty Card before you start a transaction, sign the customer up if neededCall for help when more than 3 customers are waitingKeep busy around the registers when you are not ringingProcess merchandise returns as neededPhysical Requirements:
Essential Physical AbilityFrequencyRequirementWalkingFrequentFlat surfaces from point to pointStandingConstantAll work performed on feetSittingNoneStoopingFrequentTo pick up cartons at floor levelReachingFrequentTo a height of 6 feetLiftingFrequentUp to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortablyHand DexterityFrequentMust be able to use at least one hand to operate register and complete paperworkPushing/PullingFrequentMove hand jacks from place to placeCarryingFrequentUp to 50 lbs., up to 10 feet, occasionally moreClimbingIn-frequentStairs in storage rooms; laddersVisionConstantRead labels, recognize boxes, safety in workingHearingConstantSafety Signals Read LessThe Sales Representative is responsible for focusing on new business to business account development. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting product, programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Costello's provides a thorough sales training program, including product knowledge, mentorship, sales process and business development strategies. This is an Anne Arundel County, Maryland based position.
Key Job Functions
Generating revenue and meeting sales targetsDeveloping and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaignsGathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new businessWorking with in-store staff and management to cultivate a commercial sales cultureUpdate customer relationship module tracking for prospects, qualified leads, and existing accountsMaintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.Minimum Qualifications
High School Diploma or GED required; Bachelor's Degree preferredMinimum of 3 years outside sales experience or successful completion of an Ace sales training program requiredValid Driver's License requiredMust have reliable transportationNew business to business (B2B) sales experience preferred"Hunter" sales mentality- goal driven and self-motivatedKnowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet) and Contact Management System preferredBenefits Offered
Solid Base Salary and Commission PotentialMileage reimbursement for Company travel in accordance to company travel & expense policy Read LessBHC West Islip - West Islip, NY 11795
OverviewSalary Range $16.00 - $18.00 Hourly
DescriptionWe offer great benefits:
We are looking for friendly, customer oriented, and enthusiastic people to join the Costello's Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
Position Summary
A Retail Sales Associate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Job Functions
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionGreet every customer you make eye contact with, anywhere in the storeAnswer customers' questions and provide information on procedures and policiesBe at your workstation on timeBe "customer ready" whenever you are on the stage/sales floorMaintain awareness of all promotions and advertisementsRecommend related items when appropriate and execute S.A.L.E.S. processKeep your area of responsibility neat, clean, stocked and priced properlyExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsOffer a carry-out if appropriateKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.Address all safety concerns immediatelyAdvise store management of any pricing errorsAdvise store management anytime you say "no" to a customerTake initiative to learn product knowledgeTake initiative to learn selling skillsPerform other tasks as asked by store managementSales Floor Duties
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special ordersBe proficient at executing all store services, such as mixing paint, cutting glass, pipe and keysEnsure all shipments are packed out in its proper home and all overstock is awayParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedRegister Duties
Ring each transaction accuratelyAlways ask for the Loyalty Card before you start a transaction, sign the customer up if neededCall for help when more than 3 customers are waitingKeep busy around the registers when you are not ringingProcess merchandise returns as neededPhysical Requirements
Essential Physical Ability - Frequency - Requirement
Walking - Frequent - Flat surfaces from point to point
Standing - Constant - All work performed on feet
Sitting - None
Stooping - Frequent - To pick up cartons at floor level
Reaching - Frequent - To a height of 6 feet
Lifting - Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity - Frequent - Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling - Frequent - Move hand jacks from place to place
Carrying - Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing - In-frequent - Stairs in storage rooms; ladders
Vision - Constant - Read labels, recognize boxes, safety in working
Hearing - Constant - Safety Signals
Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.
Read LessBHC Pasadena - Pasadena, MD 21122
OverviewLevel Management Job Shift Open Availability (including weekends) Category Retail
DescriptionPosition Summary
As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures.
Job FunctionsUse the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionBe customer ready whenever you are on the stage/sales floorRecommend related items when appropriate and executes S.A.L.E.S. processMaintain awareness of all promotions and advertisementsExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedGreet every customer you make eye contact with, anywhere in the storeKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisorAdvise store management of any pricing errorsBe proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keysEnsure all shipments are packed out in its proper home and all overstock is awayPartnering with store management, coach all store staff on inventory management best practices as they apply to each persons job dutiesPartnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the storeReview daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentationMonitor all store transfers and expedite all outstanding transfersResponsible for opening and closing the store and securing all store assetsProcess damaged and defective goods in a timely and accurate mannerProtect company assets by following all loss prevention procedures; train staff on sameMaintain an open and positive relationship with store management teamAddress all safety concerns immediatelyUpdate store management team about the progress of the store and staff on a regular basisBe a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace HardwareEnsure company/store policies and procedures are communicated in a timely manner and adhered to accordinglyPhysical RequirementsEssential Physical Ability - Frequency - Requirement
Walking - Frequent - Flat surfaces from point to point
Standing - Constant - All work performed on feet
Sitting - None
Stooping - Frequent - To pick up cartons at floor level
Reaching - Frequent - To a height of 6 feet
Lifting - Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity - Frequent - Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling - Frequent - Move hand jacks from place to place
Carrying - Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing - In-frequent - Stairs in storage rooms; ladders
Vision - Constant - Read labels, recognize boxes, safety in working
Hearing - Constant - Safety Signals
QualificationsOther Requirements:
Strong leadership skillsAbility to work in a fast-paced, demanding environmentExcellent organization skillsStrong written and verbal skillsMust have reliable transportationMust be willing to work in a team, as well as independentlySense of urgency and follow through are essentialPrior work experience in a retail environment and prior management experience.Costello's offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible EmployeesFlexible Spending Account "FSA"Dependent Care FSAGenerous Vacation TimePersonal Time6 Paid Holidays401(k) PlanCompany Contribution to Retirement Savings PlanGenerous employee discount programs.Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.
Read LessAs a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures.
Job Functions:
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionBe customer ready whenever you are on the stage/sales floorRecommend related items when appropriate and executes S.A.L.E.S. processMaintain awareness of all promotions and advertisementsExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedGreet every customer you make eye contact with, anywhere in the storeKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisorAdvise store management of any pricing errorsBe proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keysEnsure all shipments are packed out in its proper home and all overstock is awayPartnering with store management, coach all store staff on inventory management best practices as they apply to each persons job dutiesPartnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the storeReview daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentationMonitor all store transfers and expedite all outstanding transfersResponsible for opening and closing the store and securing all store assetsProcess damaged and defective goods in a timely and accurate mannerProtect company assets by following all loss prevention procedures; train staff on sameMaintain an open and positive relationship with store management teamAddress all safety concerns immediatelyUpdate store management team about the progress of the store and staff on a regular basisBe a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace HardwareEnsure company/store policies and procedures are communicated in a timely manner and adhered to accordinglyPhysical Requirements:
Essential Physical AbilityFrequencyRequirementWalkingFrequentFlat surfaces from point to pointStandingConstantAll work performed on feetSittingNoneStoopingFrequentTo pick up cartons at floor levelReachingFrequentTo a height of 6 feetLiftingFrequentUp to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortablyHand DexterityFrequentMust be able to use at least one hand to operate register and complete paperworkPushing/PullingFrequentMove hand jacks from place to placeCarryingFrequentUp to 50 lbs., up to 10 feet, occasionally moreClimbingIn-frequentStairs in storage rooms; laddersVisionConstantRead labels, recognize boxes, safety in workingHearingConstantSafety SignalsOther Requirements:
Strong leadership skillsAbility to work in a fast-paced, demanding environmentExcellent organization skillsStrong written and verbal skillsMust have reliable transportationMust be willing to work in a team, as well as independentlySense of urgency and follow through are essentialPrior work experience in a retail environment and prior management experience.Costello's offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible EmployeesFlexible Spending Account "FSA"Dependent Care FSAGenerous Vacation TimePersonal Time6 Paid Holidays401(k) PlanCompany Contribution to Retirement Savings PlanGenerous employee discount programsBellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal Opportunity Employer.
Read LessBHC Mercerville - Mercerville, NJ 08619
OverviewSalary Range $16.00 - $18.00 Job Shift Open Availability (including weekends)
DescriptionWant to Grow with Costellos?! We are looking for leaders!
Position: Key Holder
Position Type: Full-Time
Position Summary
As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures.
Job Functions
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interactionBe customer ready whenever you are on the stage/sales floorRecommend related items when appropriate and executes S.A.L.E.S. processMaintain awareness of all promotions and advertisementsExecute the daily operational, day-to-day goals and priorities assigned by store managementAssist in the training and development of peersActively participate in daily huddle meetingsUphold merchandising and store cleanliness standardsParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedGreet every customer you make eye contact with, anywhere in the storeKnow the proper way to answer the telephoneBe alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisorAdvise store management of any pricing errorsBe proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keysEnsure all shipments are packed out in its proper home and all overstock is awayPartnering with store management, coach all store staff on inventory management best practices as they apply to each persons job dutiesPartnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the storeReview daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentationMonitor all store transfers and expedite all outstanding transfersResponsible for opening and closing the store and securing all store assetsProcess damaged and defective goods in a timely and accurate mannerProtect company assets by following all loss prevention procedures; train staff on sameMaintain an open and positive relationship with store management teamAddress all safety concerns immediatelyUpdate store management team about the progress of the store and staff on a regular basisBe a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace HardwareEnsure company/store policies and procedures are communicated in a timely manner and adhered to accordinglyPhysical Requirements
Essential Physical Ability - Frequency - Requirement
Walking - Frequent - Flat surfaces from point to point
Standing - Constant - All work performed on feet
Sitting - None
Stooping - Frequent - To pick up cartons at floor level
Reaching - Frequent - To a height of 6 feet
Lifting - Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity - Frequent - Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling - Frequent - Move hand jacks from place to place
Carrying - Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing - In-frequent - Stairs in storage rooms; ladders
Vision - Constant - Read labels, recognize boxes, safety in working
Hearing - Constant - Safety Signals
QualificationsOther Requirements:
Strong leadership skillsAbility to work in a fast-paced, demanding environmentExcellent organization skillsStrong written and verbal skillsMust have reliable transportationMust be willing to work in a team, as well as independentlySense of urgency and follow through are essentialPrior work experience in a retail environment and prior management experience.Costello's offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible EmployeesFlexible Spending Account "FSA"Dependent Care FSAGenerous Vacation TimePersonal Time6 Paid Holidays401(k) PlanCompany Contribution to Retirement Savings PlanGenerous employee discount programs .Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.
Read Less