Company Detail

CoStar Group
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Account Executive  

    - Orange County
    CoStar Group is a leading global provider of commercial and residentia... Read More
    CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S we maintain a drug-free workplace and perform pre-employment substance abuse testing Read Less
  • Bilingual French/English Associate Client Escalation Specialist Associ... Read More
    Bilingual French/English Associate Client Escalation Specialist Associate Client Escalation Specialist CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S diagnose technical and application calls from customers and internal employees to ensure that the customer's need have fully been satisfied. Second tier of support for internal employees. Take escalated calls and provides consultation on policies and procedures as well as technical support for CoStar products and applications. Provide internal employees direct feedback after case resolution Own the question or issue until it is resolved to make sure the customer's experience is a good one Use negotiation and excellent customer service to handle escalated calls from internal employees and clients Provide product knowledge and skills training on a one-to-one basis with internal employees and/or clients Support sales colleagues to ensure the highest standard of customer service is maintained Assist clients with usage of application including problem-solving application and network-related issues and running complimentary standard reports when customers need them and are unable to access our program(s) for technical reasons Tracks and coordinates escalated customer issues which require management response. Ensures follow-up and all concerns for possible trending analysis. Proactively recognize and alert others to trends impacting customer service Enter actions for all client contact in Enterprise including notes detailed enough that subsequent users can track your actions Diagnosis and resolve software program problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action Responsible for researching, replicating, performing root cause analysis and providing feedback for product issues reported by customers. Researches and communicates new solutions based on client needs / requests Responsible for providing exhaustive and complete troubleshooting Promote teamwork and cooperative effort Basic Qualifications Read Less
  • Sales Executive LoopNet - Hampton Roads, VA Company Overview CoStar Gr... Read More
    Sales Executive LoopNet - Hampton Roads, VA Company Overview CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S Read Less
  • Senior Product Manager, Leasing, CoStar Product CoStar Group is a lead... Read More
    Senior Product Manager, Leasing, CoStar Product CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S someone with a bias to being in the weeds and digging into every component of the business. Creative problem-solver and conceptual thinker with an ability to understand and leverage detail-oriented and analytical issues as needed. Articulate and clear communicator who can successfully communicate across all levels within the organization, including the executive team, clients, and external stakeholders. High-horsepower individual with a track record of learning new industries quickly, when necessary. A track record of commitment to prior employers. What's In It For You: Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement. Our benefits package includes (but is not limited to): Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent) Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany