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COSTA MANAGEMENT LLC
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  • Executive Chef  

    - 00662
    Job DescriptionJob DescriptionAbout Us Nestled along the stunning coas... Read More
    Job DescriptionJob Description

    About Us

    Nestled along the stunning coastline of Isabela, our luxury resort offers an unparalleled experience of refined leisure, wellness, and elevated service. With expansive grounds, high-end accommodations, fine dining, golf, and curated guest experiences, we are redefining destination hospitality in Puerto Rico.

    We are seeking a Food and Beverage (F&B) Executive Chef as our senior culinary leader who oversees all kitchen operations, menu development, and culinary strategy for Royal Isabela. This role must combine culinary artistry with high-level business management to ensure exceptional dining experiences for our guests and profitability for the organization.

    Summary

    The F&B Executive Chef is responsible for leading all back-of-house culinary activities. Beyond cooking, the Executive Chef is responsible for administrative and financial management, staff development, and maintaining food quality and safety standards. The Executive Chef drives the culinary vision of the establishment while controlling costs and maximizing operational efficiency.

    Key responsibilities

    Culinary management and menu designCreative menu development: Designs and plans new menus, special dishes, and banquet offerings that align with the establishment's brand and current culinary trends.Quality and consistency: Sets and maintains high standards for food preparation, taste, and presentation across all food outlets.Recipe development: Creates and standardizes recipes to ensure consistent quality and portion sizes, and to control costs.Food trends: Stays informed on new culinary techniques, ingredients, and industry trends to keep the menu innovative and fresh.

    Team leadership

    Recruitment and training: Hires, trains, and manages all kitchen staff, including sous chefs, line cooks, and other food prep personnel.Scheduling and delegation: Supervises staffing schedules, coordinates tasks, and delegates responsibilities to ensure smooth kitchen operations.Performance management: Conducts performance reviews, provides constructive feedback, and motivates the culinary team.Positive work environment: Fosters a collaborative and supportive atmosphere in the kitchen, a fast-paced and high-pressure environment.

    Financial and administrative duties

    Budgeting and cost control: Oversees and manages the kitchen budget, focusing on controlling food and labor costs to maximize profitability.Inventory and purchasing: Monitors inventory levels and purchases food and supplies from approved vendors, building strong supplier relationships to secure high-quality ingredients at competitive prices.Financial analysis: Reviews financial statements and performance metrics to identify cost-saving opportunities and adjust operations as needed.

    Operational and compliance standards

    Health and safety: Implements and enforces strict food safety, sanitation, and hygiene policies in compliance with all local, state, and federal regulations.Equipment maintenance: Ensures proper operation and maintenance of all kitchen equipment.Customer satisfaction: Addresses customer feedback and special requests to continuously improve the dining experience.Interdepartmental collaboration: Works with other departments, such as front-of-house and events teams, to align on business goals and service expectations.

    Required skills and qualifications

    Education and certification: A culinary arts degree or diploma is typically preferred. Certification as a Certified Executive Chef (CEC) from an organization like the American Culinary Federation is also highly regarded.Experience: A minimum of 5–8 years of progressive culinary experience, with significant time in a leadership or management role, is usually required.Leadership and communication: Exceptional leadership, motivational, and interpersonal communication skills are essential for managing a kitchen team effectively.Business acumen: Strong financial literacy, including budgeting, cost control, and purchasing expertise, is critical for the role.Adaptability: The ability to work well under pressure, manage time effectively, and solve problems quickly is necessary in a dynamic kitchen setting.Culinary expertise: Advanced knowledge of food preparation techniques, cooking methods, and a passion for culinary creativity.Attention to detail: A meticulous nature for ensuring consistency in quality, plating, and food safety.

    EQUAL OPPORTUNITY EMPLOYER

    Royal Isabela is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds.

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  • Beverage Cart Attendant  

    - 00662
    Job DescriptionJob DescriptionOverviewThe hotel business functions sev... Read More
    Job DescriptionJob Description

    Overview

    The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

    Responsibilities

    Set up beverage assigned beverage cart with appropriate number and type of beverages according to policies advocated by the facility.Perform checks to see if dates of expiration on non-alcoholic beverages are valid.Obtain wines and other alcoholic drinks from the bar and sign a receipt for them.Maintain knowledge of beverage prices and dates to be able to talk intelligently to customers.Greet guests in a friendly manner and inquire their beverage requests.Perform maintenance and minor repair work on beverage carts to make sure that they do not breakdown.Provide guests with checks and process payments.Take guests’ signatures on receipts for bills that need to paid along with the guests’ membership subscriptions.Restock carts with beverages, ice, sundries and napkins on a regular basis.Provide beverage information regarding year of making and presentation protocols.Keep beverage carts fueled and clean and store it at the end of each shift.Create and maintain inventory of beverages taken and returned each day.Perform other duties as requested.

    Qualifications

    Basic knowledge and understanding of typical golf course and beverage proceduresAbility to operate golf cartsPresent a positive, professional imageMust be self-motivated and customer service orientedStrong interpersonal and communication skillsReliable and predictable attendanceFully Bilingual a Must(Spanish/English).


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  • General Manager  

    - 00662
    Job DescriptionJob DescriptionGeneral Manager – Luxury Resort Isabela,... Read More
    Job DescriptionJob Description

    General Manager – Luxury Resort

    Isabela, Puerto Rico | Full-Time | Hospitality & Resort Operations

    About Us

    Nestled along the stunning coastline of Isabela, our luxury resort offers an unparalleled experience of refined leisure, wellness, and elevated service. With expansive grounds, high-end accommodations, fine dining, golf, and curated guest experiences, we are redefining destination hospitality in Puerto Rico.

    As we scale our operations and prepare for continued growth, we are seeking an accomplished General Manager to lead our resort multidisciplinary team and deliver exceptional service, operational discipline, and strategic alignment across all departments.

    The Role

    The General Manager is the most senior operational leader on property, responsible for the day-to-day management and long-term performance of the resort. This includes full oversight of all operating departments, Guest Services, Housekeeping, Engineering & Landscaping, Food & Beverage, Spa & Wellness, Golf Operations, and Guest Experience.

    Reporting directly to ownership, this individual is expected to uphold the brand’s luxury standards, lead with integrity, and drive excellence in every guest and employee interaction.

    Key Responsibilities

    Lead, supervise, and inspire staff to achieve operational and service excellenceOversee performance in financial, guest experience, operational, and workforce-related key resultsUphold brand identity and guest satisfaction across all service touchpointsMaintain full profitability margins responsibility with a strong focus on cost control, labor management, and revenue optimizationSupport coordination of group events, golf activities, and F&B service quality in collaboration with departmental leadersEnsure resort compliance with all applicable safety, regulatory, and environmental standardsPromote a positive, accountable, and high-performance work culture across the organizationCoordinate directly with ownership and stakeholders on strategic initiatives and reportingChampion continuous improvement, innovation, and cross-functional alignment

    Who You Are

    A proven leader with 10+ years in luxury hospitality/resort management, including experience in both Rooms and F&B divisionsDeep understanding of high-end service standards, personalized guest experiences, and team engagementStrong business acumen with demonstrated success in financial management and indicators accountabilityExperience working in complex, fast-paced environments requiring strong judgment, coordination, and follow-throughSpanish and English fluency required; local Puerto Rico experience strongly preferred

    Location & Work Environment

    This position is onsite in Isabela, Puerto Rico, and requires high visibility across the property, active involvement in day-to-day operations, and availability to work weekends, holidays, and irregular hours as required.

    Performance Expectations

    This role is measured through a Balanced Scorecard framework, focusing on:

    Financial PerformanceGuest ExperienceOperational ExecutionPeople & GrowthStrategic Oversight

    What We Offer

    Opportunity to lead aspecialdestination resort in a breathtaking locationHighly visible leadership role with strategic growth opportunitiesCommitted ownership and cross-functional supportA professional and purpose-driven team culture

    Ready to lead one of Puerto Rico’s most exclusive hospitality destinations?
    Submit your résumé and a short cover letter outlining your leadership style and alignment with luxury service values.

    EQUAL OPPORTUNITY EMPLOYER

    Royal Isabela is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds.

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  • Mechanic No License  

    - 00662
    Job DescriptionJob DescriptionResumen del PuestoResponsable de realiza... Read More
    Job DescriptionJob Description

    Resumen del Puesto

    Responsable de realizar mantenimiento preventivo y correctivo para garantizar el buen funcionamiento de los equipos del hotel. Es responsable de la operación diaria mediante el mantenimiento de sistemas mecánicos, carritos de golf y tareas de mantenimiento general, asegurando un ambiente seguro y eficiente para huéspedes y empleados.

    Responsabilidades

    Realizar trabajos de mantenimiento preventivo y correctivo en todas las áreas del hotel.Diagnosticar y reparar fallas de mecánica liviana en equipos, herramientas y sistemas operativos.Dar mantenimiento y realizar reparaciones básicas a carritos de golf, incluyendo sistemas mecánicos, eléctricos y baterías.Operar y dar mantenimiento a equipos con motores de dos (2) ciclos, tales como generadores, bombas y equipos de jardinería.Ejecutar trabajos básicos de soldadura para reparaciones menores en estructuras, equipos y mobiliario.Apoyar en tareas de mantenimiento general, incluyendo plomería básica, electricidad básica y carpintería liviana.Inspeccionar periódicamente las áreas asignadas para identificar necesidades de reparación o mantenimiento preventivo.Cumplir con las normas de seguridad, políticas internas y procedimientos establecidos por el hotel.Mantener en buen estado, orden y limpieza las herramientas, equipos y áreas de trabajo.Coordinar los trabajos con el Supervisor de Mantenimiento.Brindar apoyo a otros departamentos cuando sea requerido para garantizar la continuidad operacional y la satisfacción de los huéspedes.

    Cualificaciones

    Curso técnico en mecánica liviana o mecánica generalCursos de capacitación en mantenimiento mecánico (preferible)Adiestramiento técnico relacionado con motores de dos (2) ciclos y/o mecánica de carritos de golf (preferible)Conocimiento básico en mecánica liviana.Conocimiento básico en soldadura.Conocimiento en mantenimiento y mecánica de carritos de golf.Capacidad para identificar y solucionar problemas mecánicos básicos.Habilidad para trabajar de forma independiente y en equipo.Enfoque en seguridad y atención al detalle.

    Condiciones de Trabajo

    Trabajo realizado en ambientes interiores y exteriores.Exposición a herramientas, equipos mecánicos y condiciones climáticas variables.Requiere esfuerzo físico, incluyendo levantar peso, agacharse, caminar y permanecer de pie por períodos prolongados.Horarios flexibles, incluyendo fines de semana y días feriados, según las necesidades operacionales del hotel. Read Less

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