We're looking for reliable, people focused Site Access & Compliance Coordinators to support a major construction project. In this role, you'll be the friendly face workers meet at the gate - helping them get checked in, verified, onboarded, and ready to work safely and efficiently. This position is perfect for someone who enjoys interacting with people, solving problems on the spot, and keeping operations running smoothly. What You'll Do Access Control & Credential Checks Make sure everyone entering the site is properly verified Use digital badges, QR codes, and other tools to confirm credentials Manage visitor check ins and temporary badges Keep gate and entry areas organized and running smoothly Onboarding & Worker Support Help new workers set up their digital accounts Assist with documentation and basic tech steps Train workers on how to use access tools and mobile onboarding apps Support multilingual onboarding when needed Troubleshooting & Issue Resolution Be the first point of contact when someone can't get in or has a credential issue Fix simple technical or account problems on the spot Work with remote support teams when issues need escalation Customer Service & Communication Provide clear, friendly guidance to workers and subcontractors Handle concerns professionally Share feedback from the field to help improve processes What Success Looks Like Smooth, fast, and compliant entry for all workers Minimal delays at the gate Quick resolution of access or credential issues Professional, respectful interactions with everyone on site What We're Looking For Strong integrity and attention to detail Comfortable using digital tools and learning new systems Experience in access control, customer service, site support, or similar roles Ability to stay calm and professional in busy or stressful situations Strong communication skills and a team oriented mindset
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