CornerStone Staffing is seeking Customer Service/Collections Agents with a great team work ethic and with experience in fast paced environment.
If you have this experience we have the right job for you!
Customer Service / Collections Agent
Location: Whiteville, NC | Onsite
Start Date: September 2026
COMPENSATION & SCHEDULE
• $15.00/hourly (increases to $22/hour once you are hired on)
• Flexible for any 8 hour shift, Monday–Sunday, 8:00am–8:00pm with mandatory overtime
• EOM schedule: Bell to Bell (8:00am–8:00pm with two 1-hour lunches)
• Sunday Dialer: 1–2 per quarter, with potential for additional shifts based on month-end
• Holiday availability required for temporary staff
ROLE IMPACT: This role is critical to maintaining financial stability by collecting delinquent accounts in a timely and professional manner. Success is defined by meeting established call quotas, resolution metrics, and maintaining compliance with standardized collection procedures.
KEY RESPONSIBILITIES
• Follow established procedures to collect delinquent accounts with professionalism
• Achieve metrics including call volume, contact percentage, and promises kept
• Negotiate repayment plans based on client capability and intent
• Maintain accurate and professional documentation in the collection system
• Collaborate with supervisors to escalate high-risk accounts for possible repossession or foreclosure
MINIMUM QUALIFICATIONS
•1 years of call center experience — Required
•3 years of customer service experience — Required
• High School Diploma or equivalent (GED) — Required
• Stable work history with at least 1 year in all previous roles
CORE TOOLS & SYSTEMS
• Microsoft Office Suite (Outlook, Word, Excel)
• Collection management systems
• Telephony/dialer systems
PREFERRED SKILLS
• Bilingual proficiency — Highly preferred
• Strong verbal and written communication
• Sound decision-making and time management
• Team collaboration in high-pressure environments
COMPLIANCE REQUIREMENTS
• Must pass criminal background check and fingerprinting
• Provide two verifiable employment references
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.Senior Provider Credentialing Specialist
LOCATION
Irving, TX | Onsite
COMPENSATION & SCHEDULE
• Pay:$29.85-$31.98/hour
• Schedule:Monday-Friday | 8:00 AM-5:00 PM
• Employment Type: Full-Time | W2
ROLE IMPACT
Support a healthcare organization by ensuring providers are credentialed, enrolled, and maintained in compliance with regulatory, accreditation, and organizational requirements. Success in this role means accurate provider records, timely credentialing and recredentialing, proactive license and certification tracking, and effective collaboration with medical staff and leadership to support quality patient care.
RESPONSIBILITIES
• Coordinate provider credentialing, recredentialing, and enrollment activities.
• Verify provider education, training, licensure, certifications, and clinical experience while maintaining complete and accurate credentialing records.
• Ensure compliance with accreditation standards, regulatory requirements, medical staff bylaws, and organizational policies.
• Monitor provider licenses, certifications, and credential expiration dates to ensure timely renewals.
• Mentor team members, support process improvement initiatives, and serve as a resource for credentialing requirements and provider privileges.
REQUIRED QUALIFICATIONS
• High School Diploma required.
• Certified Provider Credentialing Specialist (CPCS) or Certified Medical Staff Coordinator (CMSC) certification preferred.
• 3+ years of provider credentialing AND/OR medical staff services
• Must reside within a 30-mile radius of Irving, TX.
CLINICAL SKILL SET
• Provider credentialing and recredentialing
• Provider enrollment
• Regulatory and accreditation compliance
• Medical staff services
• Credentialing database management
• License and certification tracking
• Provider documentation management
• Microsoft Office
• Cross-functional communication
• Process improvement
PREFERRED SKILLS
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple deadlines accurately.
• Demonstrated job stability, including a minimum of one year in previous positions.
LEGAL NOTICE
Application Process Includes:
• In-person interview
• Background check (criminal record, education, and employment verification)
• Drug screen
• Clerical testing
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Meter Reader Validation Specialist
LOCATIONDallas, Texas 75201 | Onsite
COMPENSATION & SCHEDULE
• $20.00/hour
• Monday–Friday, 7:00 AM–4:00 PM
• W2 Employment
ROLE IMPACT:
The Meter Reader Validation Specialist helps ensure the accuracy and integrity of utility billing data by reviewing meter reads, validating consumption information, and maintaining critical meter exchange records. Success in this role is measured by accurate data validation, timely issue resolution, and reliable operational reporting that supports billing, inventory management, and field operations.
• Review and validate meter reads within Temetra to ensure accuracy and completeness
• Identify abnormal consumption patterns, read exceptions, and authorized read discrepancies
• Research account history and consumption trends to support validation decisions
• Return questionable reads for field verification and document findings, corrections, and escalations
• Maintain meter exchange records, support inventory reconciliation, and provide operational reporting
• Strong attention to detail and ability to maintain accurate records and spreadsheets
• Ability to work independently while managing multiple priorities and deadlines
• Knowledge of meter reading operations, meter exchange processes, and data validation practices
Preferred Skills
• Experience using Temetra and UMAX systems
• Strong analytical and problem-solving abilities
• Excellent documentation, organization, and follow-through skills
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.Job Title Claims Processor
Location Plano, TX | Onsite
Compensation & Schedule
• Pay: $18/hour
• Hours: Monday–Friday, 8-hour shift with lunch break;between 7am-6pm
• Employment Type: W2
• Assignment Length: 3 months (potential for long-term consideration based on performance)
ROLE IMPACT
The Claims Processor supports the Claims and Recovery Department by ensuring accurate, timely handling of claims and related administrative tasks. This role helps maintain compliance, data integrity, and service quality while supporting daily operational workflows. Success is defined by accuracy, responsiveness, and the ability to manage multiple priorities in a structured environment.
Key Responsibilities
• Monitor and manage the claims inbox in Outlook, responding to emails and faxes and attaching requested documentation
• Process ACH, check, and draft payments to ensure accurate claim disbursement
• Perform data entry and prepare claim records in accordance with established standards
• Verify coverage using internal systems and attach supporting documentation to claims
• Review claim data for accuracy, identify discrepancies, and perform reconciliations
• Prepare and distribute claims-related correspondence
• Assist with report preparation (daily, weekly, monthly) using Excel and internal systems
• Support administrative tasks such as stuffing envelopes and mailing documents to borrowers
• Maintain accurate records of claim actions in appropriate systems
• Provide quality customer service to internal and external stakeholders
• Communicate effectively and respond promptly to email communications
• Support special projects and other duties as assigned
Minimum Qualifications
• High School Diploma or GED required
• 1–2 years of related administrative, claims, or data entry experience
• Proficiency with Microsoft Outlook and basic Excel functions
Core Tools & Systems
• Microsoft Outlook
• Microsoft Excel
• Internal claims and reporting systems
Preferred Skills
• Strong attention to detail and data accuracy
• Ability to multitask and prioritize in a structured environment
• Problem-solving skills and the ability to follow written and verbal instructions
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.Call Center Representative (CSR)
Location: Whiteville, NC 28472 | On-Site
COMPENSATION & SCHEDULE
$15/hour; increases to $22/hour upon permanent hire
Schedule:
Shifts vary between 7AM – 9PM with two days off weekly
Up to 2 Saturdays/month and 1 Sunday/quarter required
Mandatory overtime at month-end
Temporary-to-Hire, W2
Start Date: September 2026
Job ID#: 156718
MINIMUM QUALIFICATIONS
• 2+ years of Customer Service experience
• 2+ years of Call Center experience
• Strong communication, decision-making, and time management skills
• Proficiency in Microsoft Office applications
• Ability to collaborate effectively within a team environment
PREFERRED SKILLS
• Experience in debt recovery or financial services
• Knowledge of Fair Debt Collection Practices Act (FDCPA) and compliance protocols
ROLE IMPACT
This position plays a key role in supporting the client’s financial stability by facilitating the timely and professional recovery of delinquent accounts. The role directly impacts revenue goals by meeting or exceeding collection performance metrics, maintaining full compliance with industry regulations, and delivering a customer-focused approach to resolving overdue balances.
KEY RESPONSIBILITIES
• Contact customers to collect delinquent accounts using standardized call procedures
• Meet or exceed performance metrics for call volume, contact rate, and promises kept
• Negotiate repayment arrangements aligned with customers’ financial capacity and willingness to pay
• Accurately document all calls, agreements, and follow-up actions in the designated system
• Escalate unresolved or high-risk accounts to management when necessary
CORE TOOLS & SYSTEMS
• Microsoft Word, Excel, Outlook
• Collections platforms and CRM systems
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
Customer Service / Call Center Representative
Winterville, NC 28590 | Onsite
REQUIRED QUALIFICATIONS
• 2+ years of Customer Service experience
• 2+ years of Call Center experience
• Strong communication, decision-making, and time management skills
• Proficiency in Microsoft applications and ability to collaborate in a team environment
PREFERRED SKILLS
• Experience in debt recovery or financial services
• Knowledge of FDCPA and compliance protocols
COMPENSATION & SCHEDULE
$15/hr; increases to $22/hr upon permanent hireSchedule: Shifts vary between 7AM–9PM with two days off weeklyUp to 2 Saturdays/month & 1 Sunday/quarter requiredMandatory overtime at month-endTemporary-to-Hire, W2Start Date: September 2026Job ID: 156450ROLE IMPACT
This Customer Service position plays a key role in managing delinquent automotive accounts, ensuring timely and professional collections in compliance with standardized procedures. Success is measured by collection performance metrics, customer resolution, and adherence to process integrity.
KEY RESPONSIBILITIES
• Place or receive calls per management’s priority to resolve delinquent accounts
• Meet established goals for daily calls, contact rates, and promises kept
• Negotiate payment arrangements based on customer financial assessment
• Navigate system screens and accurately relay and document account information
• Identify cause of delinquency and recommend resolution strategies
CORE TOOLS & SYSTEMS
• Microsoft Office Suite
• Call center software and collections platforms
• CRM/ticketing systems
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.Call Center Representative (CSR)
Location: Whiteville, NC 28472 | On-Site
COMPENSATION & SCHEDULE
$15/hour; increases to $22/hour upon permanent hire
Schedule:
Shifts vary between 7AM – 9PM with two days off weekly
Up to 2 Saturdays/month and 1 Sunday/quarter required
Mandatory overtime at month-end
Temporary-to-Hire, W2
Start Date: Sept 2026
Job ID#: 156717
MINIMUM QUALIFICATIONS
• 2+ years of Customer Service experience
• 2+ years of Call Center experience
• Strong communication, decision-making, and time management skills
• Proficiency in Microsoft Office applications
• Ability to collaborate effectively within a team environment
PREFERRED SKILLS
• Experience in debt recovery or financial services
• Knowledge of Fair Debt Collection Practices Act (FDCPA) and compliance protocols
ROLE IMPACT
This position plays a key role in supporting the client’s financial stability by facilitating the timely and professional recovery of delinquent accounts. The role directly impacts revenue goals by meeting or exceeding collection performance metrics, maintaining full compliance with industry regulations, and delivering a customer-focused approach to resolving overdue balances.
KEY RESPONSIBILITIES
• Contact customers to collect delinquent accounts using standardized call procedures
• Meet or exceed performance metrics for call volume, contact rate, and promises kept
• Negotiate repayment arrangements aligned with customers’ financial capacity and willingness to pay
• Accurately document all calls, agreements, and follow-up actions in the designated system
• Escalate unresolved or high-risk accounts to management when necessary
CORE TOOLS & SYSTEMS
• Microsoft Word, Excel, Outlook
• Collections platforms and CRM systems
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
Location: Frisco, TX | Fully Onsite
COMPENSATION & SCHEDULE• $50,000 base salary + uncapped tiered commission
• Top producers have significant six-figure earning potential
• Commission-only option with recoverable draw available
• Full-Time | Direct Hire with the client
• Start Date: ASAP
WHY JOIN THIS TEAM?Grow your mortgage business with the support of an established community bank that values relationships, responsiveness, and long-term success. This opportunity is ideal for a Licensed Mortgage Loan Originator (MLO) who has experience building referral partnerships and wants the operational support to focus on originating loans and growing production.
You'll work alongside experienced mortgage professionals while benefiting from in-house processing, underwriting, and closing support, a diverse portfolio of lending products, marketing resources, and a collaborative leadership team dedicated to helping you succeed.
What You'll Gain
• Community bank culture with strong leadership and minimal bureaucracy
• Hands-on hiring manager with more than 30 years of mortgage industry experience
• In-house processing, underwriting, and closing support
• Diverse lending portfolio including Conventional, FHA, VA, USDA, Jumbo, HELOC, Construction, and portfolio loan products
• Marketing materials, networking opportunities, and business development support
• Flexible compensation structure with significant earning potential based on production
• Opportunity to continue building your personal brand and referral network throughout the DFW market
ROLE IMPACTAs a Licensed Mortgage Loan Originator, you'll be responsible for growing your business through your existing referral network, community involvement, and relationship-building efforts. While the primary focus is self-generated production, you'll also have access to bank-generated inbound opportunities as supplemental business.
Success in this role is measured by consistent loan production, long-term referral relationships, and delivering an exceptional borrower experience from application through closing.
KEY RESPONSIBILITIES• Develop and maintain referral relationships with Realtors, builders, financial advisors, investors, and other community partners
• Generate new residential mortgage business through networking, prospecting, and relationship management
• Consult with borrowers to understand their financial goals and recommend appropriate mortgage solutions
• Originate residential mortgage loans while ensuring compliance with applicable lending guidelines and regulations
• Guide borrowers through the mortgage process from application through closing
• Partner closely with processors, underwriters, and closing teams to ensure timely and accurate loan closings
• Utilize the bank's diverse lending portfolio to provide customized financing solutions
• Maintain an organized sales pipeline and proactively manage follow-up activities
MINIMUM QUALIFICATIONS• Active NMLS Mortgage Loan Originator license with the ability to originate loans in Texas
• Recent residential mortgage origination experience
• Demonstrated success developing business through Realtor, builder, or referral relationships
• Proven ability to self-source mortgage opportunities and build a referral-based pipeline
• Strong knowledge of Conventional, FHA, VA, USDA, Jumbo, HELOC, and other residential mortgage products
• Excellent relationship-building, consultative sales, and communication skills
• Comfortable working in a fully onsite, relationship-focused banking environment
PREFERRED QUALIFICATIONS• Established network of Realtors, builders, and referral partners throughout North Texas
• Experience originating Construction, Jumbo, HELOC, or portfolio loan products
• History of consistently funding 2 to 5 or more residential mortgage loans per month
• Previous community bank or retail mortgage lending experience
• Bilingual (English/Spanish) is a plus
TOOLS & RESOURCES• In-house processing, underwriting, and closing teams
• Comprehensive portfolio of residential lending products
• Marketing materials and business development support
• Company-sponsored networking opportunities and association memberships
• Bank-generated inbound opportunities available as supplemental business, with primary emphasis on self-generated production
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel or HELP for assistance. View our Privacy Policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.Job Title: Administrative Assistant
LOCATION
Westlake, TX | Onsite
COMPENSATION & SCHEDULE
• $20.00/hour
• Monday–Friday, 9:00 AM–5:00 PM
• W2 Temporary Assignment (2–4 weeks with potential for extension or permanent hire)
• Start Date: August 3
ROLE IMPACT
Support the client's sales and events team by providing organized administrative assistance and exceptional customer service. This role serves as a key point of contact for organizations inquiring about large group events, ensuring inquiries are accurately documented and routed while maintaining efficient day-to-day office operations.
KEY RESPONSIBILITIES
• Answer incoming calls from organizations and groups interested in hosting large events and gather key information.
• Accurately enter data and maintain organized records within company systems.
• Route qualified inquiries to the appropriate sales or events team members for follow-up.
• Provide general administrative and clerical support, including document management and office coordination.
• Deliver professional, friendly customer service while supporting internal business operations.
MINIMUM QUALIFICATIONS
• Administrative or clerical support experience with strong organizational skills.
• Excellent verbal and written communication skills with a customer-focused approach.
• Basic computer proficiency, including data entry and standard office software.
CORE TOOLS & SYSTEMS
• Microsoft Office Suite (Outlook, Word, Excel)
• Data entry and record management systems
• Multi-line telephone systems
• Email and calendar management tools
PREFERRED SKILLS
• Hospitality or hotel industry experience.
• Outgoing, professional, and personable communication style.
• Ability to manage multiple priorities with accuracy and attention to detail.
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.Call Center Representative (CSR)
Location: Winterville, NC 28590 | Onsite
COMPENSATION & SCHEDULE
• $15.00/hr; increases to $22.00/hr upon permanent hire
• Shifts vary between 7:00 AM – 9:00 PM with two days off weekly
• Up to 2 Saturdays per month and 1 Sunday per quarter required
• Mandatory overtime at month-end
• Temporary-to-Hire, W2
• Start Date: September 2026
Job ID: 156708
Role Impact
This role supports the resolution of delinquent automotive loan accounts through high-volume outbound and inbound call activity. Success is measured by call performance metrics, payment arrangements secured, customer satisfaction, and strict adherence to compliance standards including FDCPA (Fair Debt Collection Practices Act).
Key Responsibilities
• Place and receive high-volume calls to resolve delinquent automotive accounts
• Negotiate payment arrangements based on customer financial assessments
• Meet daily performance metrics including call volume, contact rates, and promises kept
• Accurately document account activity within CRM (Customer Relationship Management) and collections systems
• Identify root causes of delinquency and recommend compliant resolution strategies
Minimum Qualifications
• 2+ years of Call Center experience
• 2+ years of Customer Service (CSR) experience
• Strong communication, decision-making, and time management skills
• Proficiency in Microsoft Office and ability to navigate multiple systems simultaneously
Core Tools & Systems
• Microsoft Office Suite (Word, Excel, Outlook)
• Call center dialer systems and collections platforms
• CRM and account management systems
Preferred Skills
• Experience in debt recovery, automotive finance, or financial services
• Knowledge of FDCPA regulations and compliance protocols
• Ability to work in a metrics-driven, performance-based environment
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
