Job DescriptionJob DescriptionAbout CoresiteAt CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.Data Center Technician IV Role:The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Day Shift: 6:00am - 2:30pm, Sunday - Thursday.Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer)Cage Build-OutsOverhead InstallationsRack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles.RequirementsKnowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systemsSkills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project).Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared cameraEducation/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.Physical Demands and special requirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the timeBenefitsNot only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leaveFree parking or a company contribution toward a public transit passAdditional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-relatedlearning and development with reimbursement on qualifying degree programs, up to $5,250 per year Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker Pet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and lifechallengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers and perks on thousands of brands LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements -Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
Job DescriptionJob DescriptionAbout CoresiteAt CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.Data Center Technician IV Role:The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Day Shift: 6:00am - 2:30pm, Tuesday - Saturday.Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer)Cage Build-OutsOverhead InstallationsRack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles.RequirementsKnowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systemsSkills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project).Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared cameraEducation/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.Physical Demands and special requirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the timeBenefitsNot only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leaveFree parking or a company contribution toward a public transit passAdditional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-relatedlearning and development with reimbursement on qualifying degree programs, up to $5,250 per year Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker Pet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and lifechallengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers and perks on thousands of brands LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements -Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
Job DescriptionJob Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician III Role: The Data Center Technician III assists in the operational integrity, security, and regulatory compliance of the data center. The technician is to have a strong knowledge of telecommunications, mechanical, electrical, and life safety systems as well as data center operating procedures. We are currently hiring for the Day Shift: 6:00 am - 2:00 pm, Sunday-Thursday A Tier III technician will be responsible for day to day operations of the data center including facilities and telecommunication infrastructure. The responsibilities are wide ranging and multi-disciplinary. Mechanical responsibilities will include working on chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, humidification systems, and central plant operations. Electrical responsibilities will include working on electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load including power circuit installations. Fire Life Safety responsibilities will include monitoring wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Telecommunications responsibilities will include cross connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build outs. Responsibilities will include customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, network equipment, transmission media, cabling infrastructure, security hardware, and CCTV. Duties:Completion of CoreSite’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Provide feedback to management on the effectiveness of existing standards and processes.Works with contractors and consultants for all system expansions, corrections and upgradesWork with the senior technicians to track and complete an aggressive preventive and predicative maintenance schedule.Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction as per CoreSite guidelines. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT.Manage systems to avoid unplanned, customer-impacting outages.Navigate and utilize a CMMS system.Provide day-to-day exceptional customer service and support.Maintain and complete regular facility and security tours documenting and responding to found issues.Assist with the database management of maintenance discrepancies and work with to resolve site issues based on agreed upon priorities.Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.Trouble Ticket and Remote Hands ManagementFiber and Copper cabling terminationsCircuit path creation and verificationCoordinate and oversee power installations and upgradesWork Order Completion ProcessInfrastructure projects (Internal/Customer)Cage and Cabinet Build-OutsOverhead InstallationsRack and Stack Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Incident escalation, response, and follow-up report writingManage building service requests through resolution.Perform and complete work orders and customer service tickets in a timely mannerServe in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Adhere to and promote CoreSite’s Principles of Operational ExcellenceProvide applied mechanical and integrated control expertise for the entire data center. Requirements This position is required to interact with CoreSite personnel, vendors, partners, contractors and clients. KnowledgeFirm and proven understanding of the electrical and mechanical systems used in a data center environment.Firm and proven understanding of fiber optics / cabling infrastructure and industry best practices.Firm and proven understanding of Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety Proficient knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Proficient and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems SkillsMinimum of 2 years experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water SystemsLarge Centrifugal ChillersCooling TowersHeat ExchangersWater Treatment SystemsVFD’s and PumpsHVAC equipmentCRAC/CRAH’sHumidification SystemsBMS and PLC ControlsEmergency Standby Diesel Generator SystemsFuel/Oil systems, 480/277 and 208/120 electrical generation and distributionStatic UPS SystemsDouble Interlock Pre-Action SystemsCommunications cabling Cabling infrastructureNetwork infrastructure and hardwareExperience laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Proven leadership skillsExcellent communication skills, both written and oralSuite (Word, Excel, PowerPoint, Project) AbilitiesAbility to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/ExperienceHigh School Diploma or greater2-5 years of experience in the data center industry Be able to pass an extensive background check, including criminal history, personal references, employment and education verification, and Department of Motor Vehicle and credit check. Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipend.Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice. Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
Job DescriptionJob DescriptionAbout CoresiteAt CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.OSC Technician, Network Role:As a member of CoreSite’s Operations Support Center (OSC) team, and reporting to the OSC NetworkManager, the OCS Network Technician will be responsible for a variety of IP and Telecom Engineeringsupport, performing network related troubleshooting and configuration. Management of network andfacility maintenance scheduling, customer and staff maintenance inquiries, and monitoring a wide varietyof systems and devices on various platforms. The role will be able to manage small projectsindependently.We are currently hiring for the Night Shift: 1:00am - 9:30am EST/ 10:00pm - 6:30am PST Tuesday - SaturdayDuties:Support of the Telecom and Network infrastructure environment, 24x7 on-call support may be requiredRespond to SNMP trap alarm notifications, resolve/repair issues, and make recommendations for updates to SNMP trap notificationsDay to day support on all network related issues (support tickets, new circuit turn ups, peering, route server problems, etc.)1st and 2nd level technical support (i.e. 802.1q, Q-in-Q, P2P) on all Ethernet connectivity (Intra-site & Inter-site)2nd level technical support on all TDM circuits (T1, E1, DS3, OCx, Clocking, etc.)Continuous improvement of overall network to strengthen network reliability and scalabilityProvide support on special requests such as rDNS name change, sFlow data, traffic utilizationManage IPAM DatabaseParticipate in the documentation of network configurations, procedures and troubleshooting stepsReview/Implement maintenance requests and analyze for risk to customers from a global perspective - Ensure adherence to listed protocols in the standard operating procedure for maintenance and notifications. Work with the local field operations team to adjust the schedule as appropriate to maximize uptime while accomplishing the scopeResponsible for monitoring CoreSite’s Data Center network equipment, critical systems and infrastructure. Analyze alarms for risk to customers based on information from the NMA, building automation and monitoring systems. Escalate high risk alarms if requiredProvide dedicated alarm monitoring for specific maintenance events as they occur. Work directly with the local field operations team performing the maintenance to ensure theMOP is adhered to and uptime is maximized.Provide Tier 2 troubleshooting input during an event related to the power and cooling plantManage facilitation of a high severity incident bridge -Determine appropriate resources to engage and notify to join the bridge. Provide OSC incident notifications to the appropriate groups impacted. Deliver internal incident broadcast to Senior Management. Maintain incident records during an eventOpen and close maintenance windows with the local field operations team and communicate the maintenance window status to customers as appropriateProvide day-to-day customer support as needed while on shiftProvide day-to-day support and training to CoreSite team members related to the networkPerform other duties as specified in the Standard Operating Procedures and/or as directed byCoreSite ManagementTravel to other CoreSite data center for onsite support and/or maintenancePromote and demonstrate the behaviors consistent with CoreSite’s culture and valuesOther projects and duties as assignedRequirementsKnowledge, Skills & Abilities:A flexible schedule with the ability to work onsite, non-standard business hours and weekends as neededFamiliar with Computerized Maintenance Management SystemsGood knowledge of switched network topologies, VLANs, trunking, spanning tree, port configurationGood knowledge of network tools such as ping, traceroute, telnet, nslookup, iPerf3, etc.Good understanding of testing methodologies such as ITU-T Y.1564 (aka EtherSAM), OTDR, etc.Experience working with test instruments such as EXFO, JDSU, source/power meter, etc.Good understanding of the OSI Reference ModelGood understanding of digital hierarchy: DS0, DS1, DS3 and SONET networksExperience working with SONET network elementsExperience working with DWDMGood understanding of Peering or experience working with Internet Exchange PointsExperience dealing with Tier 1 & 2 carriers, ISPs, etc.Understanding of copper and fiber cablingTechnical knowledge and experience in electrical and mechanical support systems to include power distribution systems, emergency power, UPS systems, DC power, HVAC, and fire alarm and suppression systemsExcellent written and verbal communications skillsStrong attention to detail and organizational skillsStrong problem solving and troubleshooting skillsProficient with MS Office Suite with emphasis in Outlook, Excel, Word and VisioWillingness to learn in a fast-paced, often changing environment, adapts well to new processes and procedures and work well under pressureProven ability to work independently with little supervisionAbility to take initiative and work with a sense of urgency that puts the customer firstAbility to type 50 wpm; general computer skills are essentialEducation/Experience:Experience working in a data center environmentAt least 3 years of networking experience with Brocade and Cisco OS or equivalentAt least 3-5 years’ work experience in a technical capacity with prior experience in a Data Center Operations Center or Data Center Facility Operations strongly preferredBachelor’s or trade school degree preferredPhysical Demands:The physical demands described here are representative of those that must be met by an employee tosuccessfully perform the job’s essential functions. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the timeCompensation:Compensation for this role includes a base salary between $32.00 and $40.00 hourly. This role is also eligible for an annual bonus and equity, based upon individual and company performance.BenefitsNot only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leaveFree parking or a company contribution toward a public transit passAdditional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend Benefit: $100 stipend monthly, all employees are eligible.Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videosGeneral Statements -Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Reston applicants - Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Los Angeles applicants - Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
Job DescriptionJob DescriptionAbout CoresiteAt CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.Facilities and Data Center Technician IV Role - The VA3 Facilities and Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the facilities and data center electrical, mechanical, fire life safety systems, and communications infrastructure.Please note that this opening is specifically for our VA3 day shift which requires the ability to regularly work from 6:00 am to 2:30pm Sunday - Thursday.Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. The role is an in-person role due to the operational and business needs of the facility.Duties:Facilities and data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Completion of CoreSite’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outagesManage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer) including cage build-outs, overhead installations, rack and stack.Navigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational ExcellenceRequirementsKnowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systemsSkills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project).Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared cameraEducation/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check including criminal history, professional references, and employment and education verification.Physical Demands and Special Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the timeBenefitsNot only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plans and health saving account (HSA) plansLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contributionDiscretionary annual bonus and equity incentive planEmployee stock purchase plan with a 15 percent discount 16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysSchool visitation and elder care paid time offParental leave, adoption and surrogacy benefits, and family planning/fertility supportWellness reimbursement program & wellness incentive programFree parking or a company contribution toward a public transit passEducation reimbursement and student loan debt assistance programEmployee assistance program, childcare resources, and personal finance management supportPet insurancePlease note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.
Job DescriptionJob DescriptionAbout CoresiteAt CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.Facilities and Data Technician IV Role - The VA1 Facilities and Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the facilities and data center electrical, mechanical, fire life safety systems, and communications infrastructure.Please note that this opening is specifically for our VA1 day shift which requires the ability to regularly work from 6:00 am to 2:00pm Sunday - Thursday.Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. The role is an in-person role due to the operational and business needs of the facility.Duties:Facilities and data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Completion of CoreSite’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outagesManage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer) including cage build-outs, overhead installations, rack and stack.Navigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational ExcellenceRequirementsKnowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systemsSkills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project).Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared cameraEducation/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check including criminal history, professional references, and employment and education verification.Physical Demands and Special Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the timeBenefitsNot only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plans and health saving account (HSA) plansLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contributionDiscretionary annual bonus and equity incentive planEmployee stock purchase plan with a 15 percent discount 16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysSchool visitation and elder care paid time offParental leave, adoption and surrogacy benefits, and family planning/fertility supportWellness reimbursement program & wellness incentive programFree parking or a company contribution toward a public transit passEducation reimbursement and student loan debt assistance programEmployee assistance program, childcare resources, and personal finance management supportPet insurancePlease note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.
Job DescriptionJob DescriptionAbout CoresiteAt CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.Engineer Role:As a member of the company’s Engineering team, the Data Center Design and Performance Engineer is responsible for designing and reviewing electrical, mechanical, and site plans. This role requires making independent decisions and consistently exercising sound judgment to ensure alignment with CoreSite’s design standards. A strong understanding of electrical and mechanical systems, particularly in relation to data center redundancy and operations, is essential. The Engineer will collaborate closely with facility and operations teams to ensure all equipment installations are thoroughly reviewed and meet CoreSite's build standards.Duties:· Evaluate the efficiency, reliability, and engineering design of electrical, mechanical, plumbing, fire and life-safety, and building management systems for expansion and upgrade projects· Define the scope for testing and commissioning to ensure design intent and operability of systems supporting the data centers· Provide final quality assurance sign-off for engineered systems at the end of construction· Collaborate with Sales Engineering to design custom engineering solutions for customer deployments· Support the sales process for complex opportunities by providing technical expertise· Assess installed systems to optimize efficiency and reliability· Review and approve engineering modifications to existing facilities· Provide engineering support to Data Center Operations, including failure analysis and system maintenance of critical infrastructure· Ensure quality control for Operations teams, focusing on equipment, safety, and maintenance best practices· Support commissioning activities by reviewing test scripts and witnessing test performance· Maintain up-to-date documentation related to design, procurement, and operational standards· Special projects as assignedRequirementsKnowledge, Skills, & Abilities:Ability to work 40% on-site from an approved CoreSite Market and 60% remotely from that same market, with flexibility to adjust onsite expectations as business needs evolveAbility to travel up to 40% of the time to support testing and construction activities, with flexibility to adjust travel commitments as business needs evolve. Must demonstrate adaptability in managing travel requirements in response to company growthIn-depth working knowledge of data center design, operations, and infrastructureStrong strategic problem-solving abilities with a proactive approach to challengesProficiency in AutoCAD, or other computer aided design software, as well as in Microsoft Office, primarily ExcelAbility to operate and interpret results from test equipment, such as power quality meters, thermal imaging cameras, multi-meters, to evaluate and troubleshoot equipment operation and performanceCommitment to personal development and the ability to pursue relevant certifications and accreditations (i.e. LEED AP, CDCDP, etc.)Excellent written and verbal communication and problem-solving skills, with the ability to collaborate effectively with diverse personalities and cross-functional teams in both on-site and remote environmentsAbility to work independently while ensuring regular communication and coordination with colleagues and other organizations, regardless of locationEducation/Experiences:Bachelor’s degree in Engineering or equivalent experience in data center operations preferred3+ years of relevant experience in data center operations and design may be considered in lieu of educational qualificationsPhysical Demands:The physical demands described are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use their hands to handle or feel objects, reach with their hands and arms, climb stairs, balance, stoop, or kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.BenefitsNot only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leaveFree parking or a company contribution toward a public transit passAdditional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-relatedlearning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and lifechallengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videosGeneral Statements -Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
