The Graveyard Dedicated Support Engineer is responsible for administering preventative maintenance (PM) and troubleshooting, calibrating, and performing electrical safety tests (EST) on automated equipment located in dedicated customer location. The ideal candidate is involved in all areas of the equipment technology, including monitoring work order requests, completing repairs, new equipment inspections and installations, PM’s, EST, inventory management, and documenting all service activities.
The Dedidcated Field Service Engineer will be required of the follwoign KEY ACCOUNTABILITES:
KEY COMPETENCIES:
The desire to work in a nightshift setting .Must reside in or around dedicated customers.Must be reliable and able to work independently with limited supervision.Excellent customer service expertise with outstanding communication skills.Comfortable working in clinical environments with infectious agents and bio-hazards. Computer literacy and the ability to read instrument schematics required. Associate degree in Biomedical Equipment Technology, Industrial, Electrical, or Mechanical Engineering or minimum 2-3 years equivalent formal related training required. Must be able to have manual dexterity to operate equipment and tools required on the job. Must occasionally lift and/or move up to 50 lbs. Must be able to occasionally crouch, kneel, and/or duck into tight spaces of the equipment. Travel required (Approx. 10% or less).Company DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking.Company DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking. Read LessThe Graveyard Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative maintenance (PM), calibrating and performing electrical safety tests (EST) on automated microbiology equipment, monitoring work order requests, troubleshooting, completing repairs, and documenting all service activities.
Key accountabilities
Perform tasks associated with the installation, maintenance, repair, troubleshooting, and assembly of automated microbiology equipment involving basic knowledge and abilities associated with electronics, robotics, and mechanical processes.Achieves performance measures associated with the maintenance of equipment, productivity, customer satisfaction, and other performance standards.Complete all necessary documentation of activities involving the servicing of equipment in accordance with the manufacturer's requirements.Serves as a resource for the proper operation and maintenance of equipment.Instructs instrument operators in proper equipment use.Adheres to the highest level of customer service while managing customer requests with diplomacy.BASIC COMPETENCES
Reliable and able to work independently with limited supervisionExcellent customer service skillsOutstanding communication abilitiesComputer literacyAbility to read instrument schematicsJOB LEVEL SKILLS
Associate’s degree in Industrial, Electrical, or Mechanical Engineering, or minimum 2–3 years of equivalent formal related training
Comfortable working in clinical environments with infectious agents and biohazards
Willingness and ability to work outside normal working hours, including weekends and holidays
Ability and willingness to travel extensively (approximately 30-75%) with minimal notice.
PHYSICAL REQUIREMENTS
Must be able to sit for long periods (e.g., on airplanes or in vehicles)Must have manual dexterity to operate job-related equipment and toolsMust be able to occasionally lift and/or move up to 75 lbsMust be able to occasionally crouch, kneel, and/or duck into tight spacesMust be able to stand for long periodsExtended kneeling and crouching may be required.WORK ENVIRONMENT
Frequent travel to off-site job locationsWork is often performed in clinical or laboratory settingsExposure to infectious agents and biohazardsUnpredictable scheduling, including work on weekends and holidaysCompany DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking.Company DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking. Read LessCopan Diagnostics ,Inc , is HIRING 3 NEW FSE FULLTIME EMPLOYEES, VARIOUS SHIFTS.
DAY SHIFT
GRAVEYARD
SECOND SHIFT
The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative maintenance (PM), calibrating and performing electrical safety tests (EST) on automated microbiology equipment, monitoring work order requests, troubleshooting, completing repairs, and documenting all service activities.
Key accountabilities
Perform tasks associated with the installation, maintenance, repair, troubleshooting, and assembly of automated microbiology equipment involving basic knowledge and abilities associated with electronics, robotics, and mechanical processes.Achieves performance measures associated with the maintenance of equipment, productivity, customer satisfaction, and other performance standards.Complete all necessary documentation of activities involving the servicing of equipment in accordance with the manufacturer's requirements.Serves as a resource for the proper operation and maintenance of equipment.Instructs instrument operators in proper equipment use.Adheres to the highest level of customer service while managing customer requests with diplomacy.BASIC COMPETENCES
Reliable and able to work independently with limited supervisionExcellent customer service skillsOutstanding communication abilitiesComputer literacyAbility to read instrument schematicsJOB LEVEL SKILLS
Associate’s degree in Industrial, Electrical, or Mechanical Engineering, or minimum 2–3 years of equivalent formal related training
Comfortable working in clinical environments with infectious agents and biohazards
Willingness and ability to work outside normal working hours, including weekends and holidays
Ability and willingness to travel extensively (approximately 75%) with minimal notice.
PHYSICAL REQUIREMENTS
Must be able to sit for long periods (e.g., on airplanes or in vehicles)Must have manual dexterity to operate job-related equipment and toolsMust be able to occasionally lift and/or move up to 75 lbsMust be able to occasionally crouch, kneel, and/or duck into tight spacesMust be able to stand for long periodsExtended kneeling and crouching may be required.WORK ENVIRONMENT
Frequent travel to off-site job locationsWork is often performed in clinical or laboratory settingsExposure to infectious agents and biohazardsUnpredictable scheduling, including work on weekends and holidaysCompany DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking.Company DescriptionBe a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking. Read Less