Purpose
The purpose of a Greeter is to deliver an excellent customer experience while continually growing membership and wash sales.
Key Results
Grow active membership enrollments month over monthIncrease Platinum wash salesMaximize conversion of customers into membersMaintain a clean, safe, and sales-ready greeter areaEnsure marketing materials are visible and positioned for impactDeliver a consistently high-quality customer experienceKey Responsibilities
Customer Experience
Greet every customer with energy, confidence, and professionalismAnswer questions clearly and handle concerns appropriatelySales & Membership Growth
Present the Unlimited Wash Club to every customerClearly communicate the value of each membership tierUpsell premium wash packages to non-membersPromote loyalty programs.Consistently work toward and exceed sales goalsOperations & Execution
Process transactions accurately using POSKeep the greeter lane clean, organized, and fully stockedStage and maintain signage, rack cards, and promotional displaysSupport efficient traffic flow and minimize wait timesGeneral Duties
Maintain professional appearance and follow company standardsSupport overall site cleanliness and organizationIdentify and communicate operational issues to managementWhat We’re Looking For
Positive attitude with a strong work ethicOutgoing, energetic personality — enjoys talking to peopleConfident and comfortable asking for the saleReliable, punctual, and professional in appearancePrior sales, retail, or customer service experience preferredAble to work outdoors for extended periods in varying weatherMust be 17+ with reliable transportationFlexible availability (days, evenings, weekends, holidays)Compensation
Starting Pay: $12–$13/hour (based on experience)Top Performers: Varies but $24/hour or moreEarnings Growth: Driven by membership enrollments, customer reviews and upsell performance.Your pay is performance-driven — the more you sell and deliver great service, the more you earn.
What Success Looks Like
You consistently convert customers into membersYou meet or exceed sales targetsCustomers leave with a great experience and clear valueYour lane is always clean, stocked, and readyYou contribute to a high-energy, team-oriented environmentWork Location: In person
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