Department: Services
Reports to: Shop Supervisor
FLSA Status: Non-Exempt
About the Role
Join our Services team as a Valve Technician, where you'll play a critical role in servicing and repairing industrial valves and actuators both in-shop and on-site. You'll collaborate with customers, suppliers, account managers, and internal teams to deliver high-quality mechanical solutions.
Key Responsibilities
Inspect, repair, and test a wide range of valves: control, safety, relief, gate, globe, check, ball, butterfly, and plugService pneumatic, hydraulic, and electric actuatorsPerform full-cycle valve repair: pre-testing, disassembly, cleaning, machining, lapping, painting, assembly, and final inspectionCalibrate and test valves and related instrumentationDocument repair activities including failure analysis, parts used, and corrective actionsSet up and dismantle repair equipment at shop and field locationsProvide technical support and troubleshooting to customersFollow National Board VR/UV program guidelinesComply with site-specific safety protocolsMaintain a clean and organized work environmentParticipate in Safety and Quality programPhysical Requirements
Lift up to 44 lbsPerform twisting, turning, and lifting motionsClimb stairs, ladders, and scaffolding (10–30+ feet)Work in varied environments including heat, cold, and clean roomsTravel
Overnight travel requiredWork performed at Control Southern facilities and customer sitesQualifications
1–3 years of experience in valve, pump, or actuator repair preferredWelding and machining skills are a plusValid driver’s license and insurability under company policyCore Competencies
Strong verbal and written communication skillsMechanical aptitude and technical troubleshooting abilityEffective time management and task focusTeam-oriented with a commitment to safety Familiarity with rigging and handling heavy equipmentAbility to operate overhead cranes, forklifts, sand blasters, seat facing machines, and power toolsFlexibility to work off-hours, weekends, and overtime as neededEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Join Control Southern’s expert team and help keep critical industrial systems running safely and efficiently.
Location: Jacksonville, Florida | Travel: Yes (overnight required)
What You’ll Do
Inspect, repair, and maintain a variety of valves (control, safety, relief, gate, globe, check, ball, butterfly, plug) and actuators (pneumatic, hydraulic, electric).Perform calibration, testing, and troubleshooting of valves and process instrumentation.Complete full repair cycle: pre-testing, disassembly, cleaning, machining, lapping, painting, assembly, and final inspection.Document all repair activities, including cause of failure and parts used.Provide technical support and communicate with customers on-site and in-shop.Adhere to National Board VR/UV program guidelines and site-specific safety requirements.Operate repair equipment such as overhead cranes, forklifts, sandblasters, and power tools.What We’re Looking For
Experience: 1–3 years in valve, pump, or actuator repair (or equivalent training). Welding and machining skills are a plus.Skills: Strong mechanical aptitude, troubleshooting ability, time management, and teamwork.Requirements:Valid driver’s license and insurability.Ability to lift up to 44 lbs and work in varied conditions (heat, cold, clean rooms).Comfortable with off-hours, weekends, and overtime as needed.Knowledge of rigging and moving heavy equipment.Why Join Us?
Be part of a safety-first culture with opportunities for growth.Work on diverse projects at our repair facilities and customer sites.Competitive pay and benefits.Ready to make an impact? Apply now and help us deliver reliability and safety to our customers.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Join Control Southern’s expert team and help keep critical industrial systems running safely and efficiently.
Location: Chattanooga, TN | Travel: Yes (overnight required)
What You’ll Do
Inspect, repair, and maintain a variety of valves (control, safety, relief, gate, globe, check, ball, butterfly, plug) and actuators (pneumatic, hydraulic, electric).Perform calibration, testing, and troubleshooting of valves and process instrumentation.Complete full repair cycle: pre-testing, disassembly, cleaning, machining, lapping, painting, assembly, and final inspection.Document all repair activities, including cause of failure and parts used.Provide technical support and communicate with customers on-site and in-shop.Adhere to National Board VR/UV program guidelines and site-specific safety requirements.Operate repair equipment such as overhead cranes, forklifts, sandblasters, and power tools.What We’re Looking For
Experience: 1–3 years in valve, pump, or actuator repair (or equivalent training). Welding and machining skills are a plus.Skills: Strong mechanical aptitude, troubleshooting ability, time management, and teamwork.Requirements:Valid driver’s license and insurability.Ability to lift up to 44 lbs and work in varied conditions (heat, cold, clean rooms).Comfortable with off-hours, weekends, and overtime as needed.Knowledge of rigging and moving heavy equipment.Why Join Us?
Be part of a safety-first culture with opportunities for growth.Work on diverse projects at our repair facilities and customer sites.Competitive pay and benefits.Ready to make an impact? Apply now and help us deliver reliability and safety to our customers.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Inside Sales Associate Job Description
As an Inside Sales Associate, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined sales accounts and in close collaboration with multiple assigned Sales Engineers, you will take ownership of the entire customer order fulfillment process. This includes order processing, vendor coordination, proactive communication, and documentation.
Principal Duties and Responsibilities:
Own the complete order cycle: processing, product assembly coordination, shipment, supporting collections as needed.Coordinate with suppliers and internal teams to procure materials and components necessary for order fulfillment.Escalate technical issues to the Sales Engineer while maintaining ownership of non-engineer-related tasks.Communicate proactively with internal teams to ensure seamless customer service.Initiate contact, guide clients through the sales process, and present solution options.Provide timely updates and respond to client inquiries via phone and email.Investigate issues within the business system and propose creative solutions.Balance multiple responsibilities to maximize productivity and client outreach.Partner with Sales Engineers and the broader sales team to support territory goals.Participate in structured learning activities to build product knowledge, industry insight, and sales acumen.Apply acquired knowledge consistently in daily operations.
Other Duties:
This job description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may evolve based on business needs.
Qualifications:
Minimum 3 years of customer service experience in a B2B environment.Proficiency in Microsoft Office Suite and OutlookStrong interpersonal, verbal, and written communication skills.Bachelor’s degree or equivalent experience (2+ years in a related industry or training).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Description
Position Summary
The Shipping and Receiving Specialist is responsible for the efficient handling, processing, and tracking of all incoming and outgoing goods. This role ensures accurate inventory management, timely deliveries, and a safe, organized warehouse environment. The position works closely with internal teams and external carriers to support operational and customer service goals.
Key Responsibilities
Shipping & Order Fulfillment
Package, process, and ship all outbound orders in a timely and accurate mannerPull, pack, and verify orders, cross-checking items for accuracy prior to shipmentCoordinate shipments with carriers including UPS, FedEx, LTL providers, and couriersArrange inbound and outbound shipments as requiredMaintain adequate levels of packaging materials and shipping suppliesReceiving & Inventory Management
Receive and process incoming materials, verifying accuracy against packing slipsEnter and post all receipts into the ERP system (IFS, Cedarbay), generating required reportsPlace received inventory into appropriate stock locationsPerform cycle counts and maintain accurate inventory recordsProcess returned goods and ensure proper dispositionSupport inventory procedures and continuous improvement of processesSystems & Administrative Duties
Utilize IFS, CedarBay and Pacejet systems for shipping, receiving, allocation, and inventory transactionsMaintain accurate documentation for all shipping and receiving activitiesUse Microsoft Office applications for reporting, tracking, and communicationWarehouse Operations
Maintain a clean, organized, and safe work environment, including sweeping, mopping, and general housekeepingFollow all shop safety procedures and company policiesAssist with supply ordering as neededSupport understanding of company structure, products, and operational workflows
Knowledge, Skills, and Abilities
Experience in shipping, receiving, and warehouse operations preferredAbility to operate and maintain automated manifest systemsWorking knowledge of inventory control procedures and warehouse best practicesFamiliarity with ERP systems (IFS preferred)Strong attention to detail and organizational skillsAbility to prioritize tasks and meet deadlines in a fast-paced environmentBasic proficiency in Microsoft Office (Excel, Word, Outlook)Mechanical aptitude with the ability to understand parts and equipmentStrong teamwork and communication skills
Qualifications
High school diploma or equivalent requiredValid driver’s license and ability to be insured under company policy requiredForklift certification preferredOSHA certification preferred
Physical & Work Requirements
Ability to lift, carry, and move materials as required. (~50lbs. )Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow. Job Description: Application Specialist – Isolation & Actuation Technologies
Reports To: Isolation & Actuation Technologies Manager
Location: Suwanee, GA
Department: Isolation & Actuation Technologies (I&AT)
Job Summary
The Application Specialist supports the sales and technical efforts of the Isolation & Actuation Technologies (I&AT) Business Unit by selecting, sourcing, and quoting valve and actuation solutions. This role enhances customer satisfaction by providing timely and accurate support throughout the quote-to-order process, including parts sourcing, order fulfillment, and post-sale support. The specialist works closely with Account Managers (AMs), Application Engineers (AEs), Inside Sales Associates (ISAs), and suppliers to deliver high-quality solutions that meet customer operational and financial goals.
Principal Duties & Responsibilities
Sales & Technical Support
Provide quotations for valves, actuators, and parts.Assist AM/AE teams in recommending best-fit solutions for customer applications.Transition won orders into the business system (IFS) and support order fulfillment.Source components through appropriate suppliers following correct pricing guidelines.Proactively resolve performance or delivery issues with suppliers.Process Improvement & Internal CollaborationContinuously improve quote-to-order-to-assembly-to-ship processes.Create and maintain standard price lists and quote tools for efficient turnaround.Document opportunities and competitive outcomes in Salesforce.Collaborate with I&AT Manager and team to help develop LMS content for training and development.
Customer & Supplier Communication
Use effective communication (email, phone, CRM) to manage customer expectations.Escalate and expedite critical orders as needed.Build and maintain relationships with I&AT suppliers and partners.
Qualifications
Education & Experience
Degree in technical field of study or equivalent industry experience.
2+ years of customer service or technical sales experience preferred.
Experience in Power, Pulp & Paper, and Chemical industries is a plus.
Technical Skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience with Salesforce, IFS, or similar business systems.
Performance Skills & Personal Attributes
Analytical Problem Solving: Systematic approach to evaluating and solving customer challenges.
Effective Communication: Clear and timely verbal and written communication.
Organization & Planning: Ability to prioritize and manage multiple tasks efficiently.
Commitment to Task: High motivation and urgency to complete responsibilities.
Conflict Resolution: Professional approach to managing interpersonal challenges.
Creativity & Logical Thinking: Innovative and reasoned problem-solving.
Service-Oriented Team Player: Dedicated to internal and external customer satisfaction.
Mechanically Inclined: Aptitude for understanding mechanical systems and components.
Physical Requirements
Sedentary work with occasional lifting (up to 10 lbs).Frequent use of computer and phone.Occasional standing, walking, and light physical activity.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Order Management Specialist Job Description
As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined sales accounts and in close collaboration with multiple assigned Sales Engineers, you will take ownership of the entire customer order fulfillment process. This includes order processing, vendor coordination, proactive communication, and documentation.
Principal Duties and Responsibilities:
Own the complete order cycle: processing, product assembly coordination, shipment, supporting collections as needed.Coordinate with suppliers and internal teams to procure materials and components necessary for order fulfillment.Escalate technical issues to the Sales Engineer while maintaining ownership of non-engineer-related tasks.Communicate proactively with internal teams to ensure seamless customer service.Initiate contact, guide clients through the sales process, and present solution options.Provide timely updates and respond to client inquiries via phone and email.Investigate issues within the business system and propose creative solutions.Balance multiple responsibilities to maximize productivity and client outreach.Partner with Sales Engineers and the broader sales team to support territory goals.Participate in structured learning activities to build product knowledge, industry insight, and sales acumen.Apply acquired knowledge consistently in daily operations.
Other Duties:
This job description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may evolve based on business needs.
Qualifications:
Minimum 3 years of customer service experience in a B2B environment.Proficiency in Microsoft Office Suite and OutlookStrong interpersonal, verbal, and written communication skills.Bachelor’s degree or equivalent experience (2+ years in a related industry or training).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Position Title: Parts Specialist
FLSA Status: Exempt
Reports to: Director of Customer Experience/Parts Team Manager
Department: Valve and Instrument Solutions – Fisher Parts
About the Role
Are you passionate about delivering exceptional customer service and solving technical challenges? As a Parts Specialist, you'll play a vital role in helping our customers keep their operations running smoothly by providing expert support, timely solutions, and outstanding service.
In this customer-focused position, you'll serve as the primary point of contact for aftermarket parts sales and support within an assigned territory. You'll leverage your product knowledge to develop spare parts solutions, process orders, prepare quotations, and guide customers through the lifecycle of their equipment. Working closely with Account Managers, Application Engineers, and Service Teams, you'll help identify opportunities, drive revenue growth, and build long-term customer relationships.
This is an excellent opportunity for someone who enjoys combining customer service, technical problem-solving, and sales support in a collaborative, growth-oriented environment.
Key Responsibilities
Customer Service & Relationship Management
Serve as the primary contact for customers regarding aftermarket parts inquiries, quotations, orders, returns, and documentation.Deliver an exceptional customer experience that drives satisfaction, loyalty, and repeat business.Build and maintain strong relationships with customers within an assigned territory.Manage customer expectations through proactive communication and timely updates.Sales & Business Development
Support territory growth by identifying opportunities, qualifying customer needs, and providing effective solutions.Prepare accurate and competitive quotations and actively follow up to secure business.Collaborate with Account Managers, Application Engineers, and Service Teams to deliver comprehensive solutions to customers.Present options and recommendations that help customers improve reliability, performance, and asset longevity.Technical Parts Support
Utilize product knowledge of current and legacy equipment to identify and recommend replacement parts.Develop spare parts lists and provide guidance on equipment maintenance and lifecycle planning.Advise customers when equipment has reached the end of its serviceable life and recommend appropriate replacement solutions.Research and resolve customer questions related to parts, applications, and order requirements.Order Management & Operations
Manage and support the complete order fulfillment process from quotation through invoicing and payment.Process orders accurately and efficiently while ensuring compliance with company procedures.Coordinate product assembly, shipment, invoicing, and order tracking activities.Escalate critical orders and resolve issues to ensure customer commitments are met.Maintain detailed and accurate customer, order, and vendor records.Collaboration & Vendor Relations
Partner effectively with internal teams to achieve department and company growth objectives.Develop and maintain strong relationships with key manufacturer and supplier partners.Assist with special pricing requests, expedited deliveries, customer agreements, and technical inquiries.Share product and application knowledge to support team success and customer outcomes.
What You'll Bring
Required Skills & Qualifications
Associate degree preferred, or high school diploma with equivalent customer service, sales support, or technical industry experience.Strong customer service mindset with a passion for helping customers succeed.Excellent verbal and written communication skills.Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.Experience with Microsoft Teams and Webex.Preferred Qualifications
Experience with ERP and CRM systems such as IFS and Salesforce.Industrial, mechanical, valve, instrumentation, or technical parts experience.Knowledge of aftermarket parts sales, order management, or industrial equipment maintenance.Ability to analyze customer needs and recommend effective solutions.What Success Looks Like
Building trusted relationships with customers and internal stakeholders.Delivering accurate quotations and orders with a high level of responsiveness.Driving territory growth through proactive customer engagement and solution selling.Providing technical expertise that helps customers maximize equipment reliability and performance.Contributing to a collaborative team culture focused on customer success and continuous improvement.Physical Requirements
This position is primarily office-based and sedentary in nature. Occasional lifting of files or materials, bending, reaching, and standing may be required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.Department: Services
Reports to: Shop Supervisor
FLSA Status: Non-Exempt
About the Role
Join our Services team as a Valve Technician, where you'll play a critical role in servicing and repairing industrial valves and actuators both in-shop and on-site. You'll collaborate with customers, suppliers, account managers, and internal teams to deliver high-quality mechanical solutions.
Key Responsibilities
Inspect, repair, and test a wide range of valves: control, safety, relief, gate, globe, check, ball, butterfly, and plugService pneumatic, hydraulic, and electric actuatorsPerform full-cycle valve repair: pre-testing, disassembly, cleaning, machining, lapping, painting, assembly, and final inspectionCalibrate and test valves and related instrumentationDocument repair activities including failure analysis, parts used, and corrective actionsSet up and dismantle repair equipment at shop and field locationsProvide technical support and troubleshooting to customersFollow National Board VR/UV program guidelinesComply with site-specific safety protocolsMaintain a clean and organized work environmentParticipate in Safety and Quality program
Physical Requirements
Lift up to 44 lbsPerform twisting, turning, and lifting motionsClimb stairs, ladders, and scaffolding (10–30+ feet)Work in varied environments including heat, cold, and clean rooms
Travel
Overnight travel requiredWork performed at Control Southern facilities and customer sites
Qualifications
1–3 years of experience in valve, pump, or actuator repair preferredWelding and machining skills are a plusValid driver’s license and insurability under company policy
Core Competencies
Strong verbal and written communication skillsMechanical aptitude and technical troubleshooting abilityEffective time management and task focusTeam-oriented with a commitment to safetyFamiliarity with rigging and handling heavy equipmentAbility to operate overhead cranes, forklifts, sand blasters, seat facing machines, and power toolsFlexibility to work off-hours, weekends, and overtime as needed
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.