Job DescriptionJob Description
Industry: Narrow Web Flexographic Printing & Converting
Location: Dallas, TX
Reports To: Sales Manager / Director of Sales
Job Summary:
We are seeking a detail-oriented and proactive Sales Administrative Assistant to support our sales
team in the fast-paced narrow web flexographic printing and converting industry. This role is
essential in ensuring smooth sales operations, maintaining customer satisfaction, and supporting
internal coordination between departments.
Key Responsibilities:
Sales Support:
Assist sales representatives with order entry, quotes, and customer follow-ups.Prepare and maintain sales reports, customer records, and pricing sheets.Coordinate with production and logistics to ensure timely order fulfillment.
Customer Service:
Serve as a point of contact for customer inquiries, providing timely and accurate information.Manage customer accounts, including order tracking, delivery updates, and issue resolution.
Administrative Duties:
Maintain organized digital and physical filing systems for sales documentation.Schedule meetings, prepare agendas, and take minutes for sales team meetings.Assist with trade show preparation, marketing materials, and sample shipments.
Industry-Specific Tasks:
Understand basic flexographic printing terminology and converting processes.Support quoting and estimating by gathering technical specs and coordinating with production.Maintain inventory of sales tools such as label samples, substrates, and die catalogs.
Qualifications:
Proven experience in a sales support or administrative role, preferably in printing, packaging, or manufacturing.Familiarity with flexographic printing, substrates, and converting processes is a strong plus.Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP/CRM systems preferred.Strong organizational skills and attention to detail.Excellent communication and interpersonal skills.
Preferred Attributes:
Ability to multitask and prioritize in a deadline-driven environment.Team player with a proactive, problem-solving mindset.Comfortable working with technical product information and specifications.
Read Less