Account Manager – Behavioral Health Medical Billing (RCM) Consultex Practice Management is a national revenue cycle management firm specializing exclusively in behavioral health and substance use disorder providers. We partner with PHP, IOP, Residential, MAT, and mental health facilities across multiple states to protect revenue, improve payer performance, and eliminate authorization and billing leakage. This is not a generic account management role. We are seeking an experienced Behavioral Health Medical Billing Account Manager who understands the clinical, payer, and operational complexity of treatment facilities. Candidates without direct healthcare billing experience will not be considered. What You Will Own You will manage a portfolio of behavioral health clients and serve as the operational leader of their revenue cycle performance. Responsibilities include: • Oversight of authorizations (commercial + Medicaid) • Monitoring and reducing AR aging • Denial analysis and appeals coordination • Clean claim oversight (UB-04 and CMS-1500) • Monthly KPI and performance reporting • Coordination between clinical teams and internal billing staff • Identification of revenue leakage and workflow breakdowns This role requires someone who can interpret payer policy, understand ASAM levels of care, and translate clinical documentation into reimbursable services. Required Experience • 3–5+ years in behavioral health or medical billing • Direct experience billing PHP, IOP, Residential, or MAT services • Strong understanding of commercial insurance and Medicaid payer rules • Authorization and peer-to-peer coordination experience • Denials management and appeals familiarity • Experience working inside an RCM company or treatment facility preferred If your background is primarily SaaS, agency, or non-healthcare account management, this role is not the right fit. What Makes Us Different We are not a high-volume billing factory. We operate at the intersection of: Clinical documentation Payer compliance Revenue integrity Multi-state reimbursement strategy Our team protects millions in behavioral health reimbursement across the country. Compensation 1099 Independent Contractor Competitive hourly rate based on experience - $25 to $35 per hour Performance-based rate review at 90 days Ideal Candidate You are detail-driven. You understand how authorizations impact revenue. You can confidently communicate with clinical directors and CFOs. You take ownership of AR performance, not just relationships. If you have real behavioral health billing experience and want to operate at a higher level inside a specialized RCM firm, we would love to connect.
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