The Design Center Assistant Manager is a new role responsible for driving daily sales execution, pipeline rigor, and customer follow-through within the Design Center. This role blends hands-on selling with sales floor leadership to ensure consistent performance against revenue goals while maintaining premium showroom and CX standards.
Partnering closely with the Design Center Manager, the Assistant Manager owns day-to-day activities, coaches the team to performance, and ensures disciplined execution across opportunities, quotes, projects, and follow-up.
Sales & CX Leadership
Own daily opportunity passing, ensuring completion, accuracy, and proper ownershipEnforce follow-up completion standards at 24 hours, 48 hours, and 1 weekEnsure quote and estimate accuracy and on-time completion to support conversion and project successLead weekly project and pipeline reviews to maintain momentum, identify risks, and drive next stepsDrive performance against all sales goals, including response times, lead flow, project goals, revenue, and cross-sellingProvide ongoing coaching, performance feedback, and support formal improvement plans (PIPs) when neededServe as training coordinator, reinforcing sales process, tools, and best practices through on-the-job coachingMaintain strong connectivity to the sales team, ensuring product participation in meetings and alignment across sales, CX, and project executionClient & Business Responsibilities
Serve as a Master Design Coordinator, taking clients as needed and modeling best-in-class consultative sellingBuild relationships with designers, builders, and partners to drive traffic and new businessSupport showroom events, launches, and promotions as sales-driving opportunitiesEnsure the showroom consistently reflects brand, visual, and CX standardsOperations & Standards
Support inventory accuracy, ordering, receiving, and stocking as neededAssist with sales transactions, reporting, and administrative tasksEnsure adherence to company policies, procedures, and operational standardsLeadership Expectations
Act as the sales floor leader in the absence of the Showroom ManagerSupport staffing coverage as needed to ensure consistent sales execution and CXSet clear expectations, drive accountability, and lead with a coaching mindsetSuccess Measures
Accurate, active, and well-managed opportunity pipelineConsistent follow-up and response-time complianceOn-time, accurate quotes and estimatesAchievement of sales, revenue, and cross-sell goalsStrong project execution and conversionVisible, credible sales leadership on the showroom floorBenefits
MedicalDentalVisionEmployer Paid Basic Employee Life and AD&D InsuranceEmployer Paid Long Term DisabilityFlexible Spending AccountsVoluntary Short-Term DisabilityVoluntary Life and AD&D InsuranceVoluntary Accident InsuranceVoluntary Critical Illness InsuranceEEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position that requires overtime as business needs dictate.
Other Duties
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Privacy Notice
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
Read LessThe Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events.
Outside Sales Essential Functions & Responsibilities
Provide excellent sales support and customer experience to all accountsConduct sales presentation of products and services to customersDevelop and maintain relationships with all accountsVisit jobsites as needed to provide the required sales supportCommunicate lead times and work with scheduling changesAssist customers via emailAttend training functions as requiredParticipate in sales meetings as requiredCollect deposits and balances before deliveryFollow up phone calls to secure ordersParticipate in after hour events and sponsorships as requiredResolve customer issuesGenerate and develop new customer business accounts to increase revenue at a profitable levelFollow up to ensure customer satisfactionAssist in collections as necessaryRetail Sales Essential Functions & Responsibilities
Work retail leads as provided, especially on fireplaces and surroundsProvide excellent sales support and customer experienceConduct sales presentation of products and services to customersVisit jobsites as needed to provide the required sales supportCommunicate lead times and work with scheduling changesAssist customers via emailCollect deposits and balances before deliveryFollow up phone calls to secure ordersResolve customer issuesFollow up to ensure customer satisfactionCompetencies/Skills/Abilities
3 - 5 years' experience/hands-on knowledge within construction industry product sales Self-motivated, driven to close sales Ability to communicate at all levels, both inside and outside of the CompanyComputer literate; working knowledge of MS OfficeMust possess a valid driver's license and good driving recordBenefits
MedicalDentalVisionEmployer Paid Basic Employee Life and AD&D InsuranceEmployer Paid Long Term DisabilityFlexible Spending AccountsVoluntary Short-Term DisabilityVoluntary Life and AD&D InsuranceVoluntary Accident InsuranceVoluntary Critical Illness InsuranceEEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position that requires overtime as business needs dictate.
Other Duties
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Privacy Notice
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
Read Less
