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Constellation Brands
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  • Job Description Position Summary The Wine Educator & Tour Guide at Rob... Read More
    Job Description

    Position Summary

    The Wine Educator & Tour Guide at Robert Mondavi Winery is a dynamic frontline ambassador responsible for delivering world-class wine education, public and private tastings, and immersive winery tours. This role is central to creating memorable guest experiences that reflect the iconic Robert Mondavi Winery brand and values of Constellation Brands. The Wine Educator & Tour Guide engages visitors with compelling storytelling, expert wine knowledge, and personalized service, ensuring every guest leaves with a deeper connection to our wines, heritage, and hospitality.

    Key Responsibilities

    Wine Education and Guest Experience

    As part of the wine education and guest experience responsibilities, the Wine Educator & Tour Guide creates and delivers engaging, informative, and interactive wine presentations for guests of all knowledge levels, in both group and private settings. They conduct guided tastings, pairing experiences, and educational seminars that highlight the history, philosophy, and winemaking techniques of Robert Mondavi Winery. By sharing the winery's story, viticultural practices, and brand values, the Wine Educator & Tour Guide actively fosters meaningful and lasting connections with visitors. Throughout each interaction, they encourage guest engagement, answer questions, and tailor experiences to individual interests and knowledge levels, ensuring every guest enjoys a memorable and personalized visit. In addition, the Wine Educator & Tour Guide is focused on driving sales conversion of wine and merchandise, as well as converting visitors into wine club members, effectively supporting the winery's direct-to-consumer growth and overall business objectives.

    Tour Guide Duties

    The Wine Educator & Tour Guide leads guided tours of the winery, vineyards, and production facilities, providing engaging and accurate information about winemaking, the estate's legacy, and the Napa Valley region. They ensure that every tour is conducted with professionalism, enthusiasm, and careful attention to guest safety and satisfaction. The Wine Educator & Tour Guide adapts tour content and pacing to suit the needs of diverse audiences, including wine novices, enthusiasts, and industry professionals, while maintaining strict adherence to the established tour timeline. Additionally, they coordinate with hospitality and operations teams to ensure smooth tour logistics and maintain facility readiness, delivering a seamless experience for every guest.

    Hospitality and Service Standards

    The Wine Educator & Tour Guide is dedicated to delivering seamless, high-touch hospitality across all guest touchpoints, ensuring that every visitor's experience is exceptional from the initial greeting to the final farewell. They proactively identify and address guest needs, attentively responding to questions, preferences, or concerns to ensure that each individual feels both welcome and valued throughout their visit. By maintaining a warm and professional demeanor, the Wine Educator & Tour Guide creates a positive and memorable atmosphere that reflects the standards of Robert Mondavi Winery. In addition to welcoming daily guests, they also play a vital role in supporting the execution of special events, VIP experiences, and private bookings. This includes assisting with event logistics, providing personalized service to distinguished guests, and collaborating with the hospitality team to ensure that every aspect of each unique experience is flawlessly delivered, further elevating the winery's reputation for excellence in hospitality.

    Wine Education & Brand Standards

    The Wine Educator & Tour Guide is committed to maintaining up-to-date knowledge of the Robert Mondavi Winery portfolio, including current releases, winemaking processes, and broader industry trends. By staying informed, they can share accurate and insightful information with guests, enriching each visitor's understanding and appreciation of the winery's offerings. In every guest interaction, the Wine Educator & Tour Guide upholds and communicates the winery's brand standards and unwavering commitment to quality, ensuring that the brand's values are consistently reflected. Furthermore, they actively collect guest feedback during visits and relay this information to management, contributing to the ongoing enhancement and continuous improvement of the overall visitor experience.

    Operational and Cross-Functional Teamwork

    The Wine Educator & Tour Guide plays an active role in the daily set-up and break-down of tasting rooms, tour routes, and hospitality spaces, ensuring that each area is prepared to welcome guests and operate smoothly. They maintain all guest environments to the highest standards of cleanliness, safety, and presentation, creating a welcoming and polished atmosphere that reflects the winery's commitment to quality. In addition, they support inventory management for wine, merchandise, and educational materials, ensuring that supplies are organized, well-stocked, and readily available for both guests and staff. By collaborating closely with colleagues across departments, the Wine Educator & Tour Guide helps optimize guest flow and maximize operational efficiency, contributing to a seamless and memorable visitor experience.

    Qualifications & Skills Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred.Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams.Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs).Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs.Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery. Preferred Qualifications Wine Knowledge: WSET Level 2 (or higher) or equivalent wine education required. Experience: Minimum 2 years in hospitality, guest services, or wine education; prior experience as a tour guide or in the wine industry strongly preferred. Communication: Outstanding verbal presentation skills; ability to convey complex ideas in an engaging and approachable manner. Customer Service: Demonstrated passion for providing exceptional guest experiences; adaptable and responsive to diverse audiences. Organization: Strong time management, attention to detail, and ability to multitask in a fast-paced environment. Tech Skills: Proficiency in Microsoft Office Suite; experience with reservation systems (Tock, TripleSeat) a plus. Teamwork: Collaborative, positive, and proactive approach to working with colleagues and leadership. Minimum Qualifications High school diploma or equivalent; bachelor's degree in hospitality, wine studies, or a related field preferred. Must be able to lift up to 40 lbs and stand or walk for extended periods. Flexible schedule, including availability on weekends, holidays, and evenings as required. Valid U.S. Passport; ability to travel up to 10% for training or events. Physical Requirements/OtherAble to lift 40lbs on occasion.Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.Must have valid U.S. Passport.

    Location

    Oakville, California
    Additional Locations

    Job Type

    Full time
    Job Area

    Hospitality & Retail
    The salary range for this role is:

    $26.05 - $40.74
    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

    Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission . click apply for full job details Read Less
  • Job Description Company Summary We're the producers, creators and mar... Read More
    Job Description

    Company Summary

    We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

    Position Summary

    The Junior Sous Chef is an integral, hands-on member of the kitchen leadership team, responsible for supporting the Executive Sous Chef and Executive Chef in the day-to-day operations of the kitchen. This role is ideal for a culinary professional with ambition, creativity, and emerging leadership skills, seeking to further develop their expertise in a high-quality, dynamic culinary environment particularly one with a strong focus on hospitality and the wine industry.

    The Junior Sous Chef plays a key role in maintaining the highest standards of food preparation, presentation, safety, and guest satisfaction, while actively contributing to menu innovation and operational excellence. Experience with wine and food pairing is highly valued in this position, as the Junior Sous Chef is expected to craft dishes that harmonize with curated wine selections, enhancing the overall guest experience. Prior exposure to hospitality or wine industry environments is a strong asset, as this role requires an understanding of elevated guest service, collaboration with front-of-house and wine education teams, and the ability to contribute to a seamless, memorable dining experience for every guest.

    Key Responsibilities

    The Junior Sous Chef assists with all aspects of food preparation and plating, ensuring that every dish leaving the kitchen meets Robert Mondavi Winery's standard for quality, consistency, and presentation. This includes following recipes, portioning guidelines, and plating specifications, as well as performing quality control checks throughout service. The Junior Sous Chef is expected to bring creativity and attention to detail to every task, whether preparing classic dishes or contributing innovative ideas to new menu items.

    Operationally, the Junior Sous Chef helps manage inventory and stock rotation, works with the Sous Chef and Head Chef on ordering and sourcing of ingredients, and ensures that all supplies are efficiently organized and maintained. The Junior Sous Chef is a champion of food safety and sanitation, upholding strict hygiene protocols and monitoring kitchen cleanliness to comply with all local and internal regulations.

    This role also involves direct leadership responsibilities, such as training and mentoring junior kitchen staff, fostering a collaborative and positive kitchen culture, and stepping into a supervisory role in the absence of the Sous Chef. The Junior Sous Chef actively supports efficient workflow and communication between stations, helping to coordinate service during busy periods and ensuring that dishes are delivered in a timely manner.

    Additionally, the Junior Sous Chef is encouraged to contribute to menu planning and development by providing feedback, sharing creative ideas, and helping to test and refine new recipes. The role requires adaptability, strong organizational skills, and a willingness to learn from senior chefs while embracing opportunities for professional growth.

    Operational and Fiscal Adherence

    One of the key responsibilities of the Pastry Chef is to uphold rigorous operational standards and demonstrate strict fiscal discipline within the culinary department. By carefully managing food and ingredient costs to meet cost of goods (COGS) targets, the Junior Sous Chef directly supports the financial goals of the entire culinary operation. This involves consistently monitoring inventory levels, minimizing waste, and making strategic purchasing decisions that maximize profitability without compromising on quality.

    Adhering to all standard operating procedures (SOPs) from production schedules and portion control to sanitation and storage practices is essential for maintaining efficiency and consistency. Accurate record-keeping and compliance with health, safety, and financial regulations further strengthen the department's performance. Ultimately, through effective operational and fiscal management, the Junior Sous Chef plays a vital role in the ongoing success and sustainability of the business.

    Qualifications & Skills Culinary degree or certification and current ServSafe certification required. Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred. WSET Level 2 certification preferred (or equivalent wine education). Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams. Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs). Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs. Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery. Preferred Qualifications Culinary degree, or equivalent work experience. Minimum 3 years' experience in a professional pastry or bakery kitchen; at least 4 years in hospitality, culinary arts, guest services, or wine education is strongly preferred. Prior experience in a fine dining environment or the wine industry is a plus. Proven expertise in both classic and contemporary pastry techniques, with strong creative and artistic abilities in dessert design and presentation. Strong understanding of wine and food pairing principles; ability to design and present desserts that complement a curated wine list and enhance the overall guest experience. Demonstrated ability to develop innovative dessert menus and modern plating styles, bringing artistic flair and originality to all offerings. Excellent time-management and organizational skills, with the ability to multitask and work efficiently under pressure in a fast-paced, high-touch hospitality setting. Familiarity with inventory management, food costing, and budgeting; commitment to achieving financial goals and adhering to standard operating procedures (SOPs). Strong verbal and written communication skills; experience training, mentoring, and supervising junior staff; ability to foster a culture of continuous learning, creativity, and excellence. Demonstrated passion for delivering outstanding guest experiences; adaptable and responsive to the needs and preferences of diverse audiences, including trade partners, VIPs, and wine club members. Proficiency in Microsoft Office Suite; experience with inventory management systems, reservation platforms (such as Tock or TripleSeat), and POS systems is a plus. Collaborative, positive, and proactive approach to working with colleagues, hospitality, and culinary teams, as well as leadership. Commitment to ongoing professional development; stays current with industry trends, culinary techniques, wine education, and food safety standards. Minimum Qualifications High school diploma or equivalent; bachelor's degree in culinary arts, hospitality, wine studies, or a related field preferred. Must be able to lift up to 40 lbs and stand or walk for extended periods. Flexible schedule, including availability on weekends, holidays, and evenings as required. Valid U.S. Passport; ability to travel up to 10% for training or events. Physical Requirements/OtherAble to lift 40lbs on occasion.Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.Must have valid U.S. Passport.

    Location

    Oakville, California
    Additional Locations

    Job Type

    Full time
    Job Area

    Hospitality & Retail
    The salary range for this role is:

    $23.77 - $36.41
    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future . click apply for full job details Read Less
  • Food Runner - Robert Mondavi Winery  

    - Napa
    Job DescriptionCompany Summary We're the producers, creators and marke... Read More

    Job Description

    Company Summary

    We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

    Position Summary

    The Back-of-House (BOH) Food Runner is a vital member of the culinary and hospitality team, responsible for ensuring the seamless and timely delivery of food from the kitchen to service areas. This hands-on role requires exceptional organizational skills, attention to detail, and a strong commitment to both operational standards and guest satisfaction. The BOH Food Runner supports the culinary vision of Robert Mondavi Winery and its ICON portfolio, helping maintain the highest standards of food presentation, safety, and service while facilitating smooth kitchen operations.

    Key Responsibilities


    The BOH Food Runner works closely with the culinary team and front-of-house hospitality staff to coordinate the efficient movement of plated dishes from the kitchen to the tasting room, event spaces, or service stations. This includes verifying order accuracy, ensuring proper plating and presentation, and confirming that all dishes meet the established quality standards before leaving the kitchen. The Food Runner is responsible for communicating clearly with the culinary team to relay any special instructions, dietary requests, or last-minute changes.

    Operational excellence is central to the role, with responsibilities including managing the organization of pass areas, maintaining clean and sanitized workstations, and adhering to all food safety protocols Food Runner assists with inventory support, such as monitoring supplies and restocking service stations as needed to ensure service readiness. During busy periods, the Food Runner plays a critical part in supporting efficient workflow and timely service, proactively anticipating kitchen needs and adapting to changing demands.

    The Food Runner is expected to uphold rigorous operational standards and strict adherence to standard operating procedures (SOPs), ensuring consistency in food handling, portioning, and storage practices. By maintaining accurate records and supporting compliance with health, safety, and sanitation regulations, the Food Runner helps ensure a safe and efficient environment for both staff and guests.

    Collaboration and teamwork are essential, as the BOH Food Runner works alongside culinary and hospitality teams to deliver an exceptional and memorable guest experience. The role requires adaptability, strong communication skills, and a passion for upholding the brand standards of Robert Mondavi Winery and its ICON portfolio.

    Operational and Fiscal Adherence

    The BOH Food Runner plays an important role in supporting the kitchen's operational and fiscal goals. This includes assisting with inventory management, minimizing waste, and ensuring that service areas are stocked efficiently to help meet cost of goods (COGS) targets. Adherence to all SOPs from production schedules to sanitation and storage is essential to maintain efficiency, consistency, and compliance with health and safety regulations. Through effective support of operational and fiscal management, the Food Runner contributes to the overall success and sustainability of the culinary operation.

    Qualifications & Skills

    Previous experience in a professional kitchen, restaurant, or hospitality environment preferred. Strong organizational and time-management skills, with the ability to multitask and work efficiently under pressure. Excellent attention to detail and a strong commitment to food safety and sanitation standards. Good communication and interpersonal skills, with the ability to work collaboratively with culinary and front-of-house teams. Ability to follow instructions and adhere to established recipes, plating standards, and standard operating procedures (SOPs). Physical stamina and ability to stand for extended periods, lift trays, and move quickly in a fast-paced environment. Adaptability, reliability, and a positive, proactive attitude. Willingness to learn and develop professionally; genuine interest in wine, food, and hospitality is a plus. Culinary or hospitality certification and ServSafe certification are desirable.

    Minimum Qualifications

    High school diploma or equivalent; bachelor's degree in culinary arts, hospitality, wine studies, or a related field preferred. Must be able to lift up to 40 lbs and stand or walk for extended periods. Flexible schedule, including availability on weekends, holidays, and evenings as required. Valid U.S. Passport; ability to travel up to 10% for training or events.

    Physical Requirements/Other

    Able to lift 40lbs on occasion.Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.Must have valid U.S. Passport.

    Location

    Oakville, California

    Additional Locations

    Job Type

    Full time

    Job Area

    Hospitality & Retail

    The salary range for this role is:

    $12.20 - $17.56

    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

    Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

    Equal Opportunity

    Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

    Read Less
  • Job Description Position Summary The Wine Educator, ICON, plays a pivo... Read More
    Job Description

    Position Summary

    The Wine Educator, ICON, plays a pivotal role in delivering high-touch hospitality while creating and conducting informative, engaging, and interactive wine presentations designed for groups and individuals of all knowledge levels. With a particular emphasis on the prestigious ICON wines (Schrader, Double Diamond, and To Kalon Vineyard Company) the Wine Educator leverages a deep understanding of fine wine and the broader wine industry to inspire and educate every guest. This expertise is evident through guided tastings, curated pairing experiences, and educational seminars that bring to life the rich history, philosophy, and innovative winemaking techniques unique to Robert Mondavi Winery and its ICON portfolio.

    By sharing compelling stories, detailed viticultural practices, and the core values that define the winery, the Wine Educator, ICON fosters authentic and lasting connections with visitors, especially those with a passion for the ICON brands. Every guest experience is meticulously tailored, considering individual interests, preferences, and levels of wine knowledge, ensuring that each visitor enjoys a memorable meaningful encounter from start to finish.

    In addition to delivering world-class hospitality, the Wine Educator is highly focused on sales conversion, skillfully encouraging wine and merchandise purchases and actively promoting wine club memberships. Through thoughtful engagement and a consultative approach, the Wine Educator, ICON helps convert interest into loyalty, directly supporting the growth of the ICON portfolio's direct-to-consumer channels. This combination of exceptional service, expert knowledge, and business acumen ensures that every guest interaction not only elevates the Robert Mondavi Winery experience but also drives key business objectives.

    Key Responsibilities

    Wine Education and Guest Experience

    As part of the wine education and guest experience responsibilities, the Wine Educator & Tour Guide creates and delivers engaging, informative, and interactive wine presentations for guests of all knowledge levels, in both group and private settings. They conduct guided tastings, pairing experiences, and educational seminars that highlight the history, philosophy, and winemaking techniques of Robert Mondavi Winery. By sharing the winery's story, viticultural practices, and brand values, the Wine Educator & Tour Guide actively fosters meaningful and lasting connections with visitors. Throughout each interaction, they encourage guest engagement, answer questions, and tailor experiences to individual interests and knowledge levels, ensuring every guest enjoys a memorable and personalized visit. In addition, the Wine Educator & Tour Guide is focused on driving sales conversion of wine and merchandise, as well as converting visitors into wine club members, effectively supporting the winery's direct-to-consumer growth and overall business objectives.

    Host Trade, VIP, and Wine Club Member Engagements

    As the primary host for trade partners, VIPs, and wine club members, the Wine Educator delivers exclusive and elevated experiences that showcase the Schrader, Double Diamond, and To Kalon Vineyard Company wines, as well as supporting key Robert Mondavi Winery trade, VIP, and member engagements. Through attentive service and genuine engagement, the Wine Educator develops strong relationships with important guests, ensuring that each interaction is personalized and meaningful, thereby strengthening brand loyalty to both the ICON portfolio and Robert Mondavi Winery as a whole. Additionally, the Wine Educator assists in the execution of special events, private bookings, and member gatherings for both the ICON portfolio and Robert Mondavi Winery, collaborating closely with the hospitality team to ensure every occasion is seamlessly organized and flawlessly delivered.

    Hospitality and Service Standards

    The Wine Educator, ICON is dedicated to delivering exceptional, high-touch hospitality across every guest touchpoint, ensuring that each visitor feels welcomed from the initial greeting to the final farewell. By proactively anticipating and addressing guest needs, the Wine Educator, ICON adapts to individual preferences and concerns, creating an environment where every guest feels valued and cared for. In addition, the Wine Educator supports event logistics and provides personalized service for special events and VIP experiences, consistently upholding the elevated standards of both Robert Mondavi Winery and the ICON brands.

    Wine Education & Brand Standards

    The Wine Educator, ICON is committed to continuous learning, maintaining up-to-date knowledge of the ICON and Robert Mondavi Winery portfolio's, winemaking processes, and broader industry trends to ensure expertise in every guest interaction. Serving as a brand ambassador, the Wine Educator, ICON consistently upholds and communicates the winery's high standards and unwavering commitment to quality with every visitor. Additionally, by actively collecting guest feedback and sharing valuable insights with management, the Wine Educator, ICON contributes to the ongoing improvement and enhancement of the overall visitor experience.

    Operational and Cross-Functional Teamwork

    The Wine Educator, ICON actively participates in the daily set-up and break-down of tasting rooms and hospitality spaces, ensuring that every area is impeccably prepared and welcoming for ICON

    experiences. With a keen eye for detail, the Wine Educator maintains the highest standards of cleanliness, safety, and presentation throughout all guest environments. Supporting operational excellence, the Wine Educator, ICON also assists with inventory management for wine, merchandise, and educational materials, with particular attention to the ICON portfolio. By working closely with colleagues across departments, the Wine Educator, ICON helps optimize guest flow and maximize operational efficiency, contributing to a seamless and memorable visitor experience.

    Qualifications & Skills

    WSET Level 3 certification required (or equivalent advanced wine education).

    Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred.

    Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams.

    Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs).

    Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs.

    Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery.

    Preferred Qualifications

    Experience: Minimum 4 years in hospitality, guest services, or wine education; prior experience as a tour guide or in the wine industry strongly preferred.

    Communication: Outstanding verbal presentation skills; ability to convey complex ideas in an engaging and approachable manner.

    Customer Service: Demonstrated passion for providing exceptional guest experiences; adaptable and responsive to diverse audiences.

    Organization: Strong time management, attention to detail, and ability to multitask in a fast-paced environment.

    Tech Skills: Proficiency in Microsoft Office Suite; experience with reservation systems (Tock, TripleSeat) a plus.

    Teamwork: Collaborative, positive, and proactive approach to working with colleagues and leadership.

    Minimum Qualifications

    High school diploma or equivalent; bachelor's degree in hospitality, wine studies, or a related field preferred.

    Must be able to lift up to 40 lbs and stand or walk for extended periods.

    Flexible schedule, including availability on weekends, holidays, and evenings as required.

    Valid U.S. Passport; ability to travel up to 10% for training or events.

    Physical Requirements/Other

    Able to lift 40lbs on occasion.

    Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.

    Must have valid U.S. Passpor

    Location

    Oakville, California
    Additional Locations

    Job Type

    Full time
    Job Area

    Hospitality & Retail
    The salary range for this role is:

    $28.54 - $45.60
    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands . click apply for full job details Read Less
  • Job Description Company Summary We're the producers, creators and ma... Read More
    Job Description

    Company Summary

    We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

    Position Summary

    The Assistant Manager, Events supports the planning, coordination, and execution of hospitality events for Robert Mondavi Winery and the ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. Working closely with the Hospitality leadership team, this role delivers exceptional event experiences for consumers, trade partners, wine club members, and high-value guests, ensuring every interaction reflects the legendary Robert Mondavi brand and the values of Constellation Brands. The Assistant Manager, Events is responsible for managing event logistics, collaborating with cross-functional teams, and maintaining the highest standards of hospitality throughout all winery and ICON portfolio events. This role proactively drives event revenue and leads B2B outreach efforts, cultivating relationships with industry partners, trade organizations, and corporate clients to maximize business opportunities and elevate the winery's reputation as a premier Napa Valley destination for memorable experiences and industry-leading events.

    Key Responsibilities

    Guest Experience & Programming

    The Assistant Manager, Events is responsible for designing and delivering engaging guest experiences and educational event programming that showcase the prestige of Robert Mondavi Winery and its ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. This role coordinates all aspects of event hospitality, ensuring Trade partners, Wine Club members, and high-value guests enjoy seamless, consistent, and memorable interactions. The Assistant Manager, Events develops and executes strategies that drive event revenue, enhance guest engagement, and support key performance indicators (KPIs) such as sales per visitor, member retention, and overall satisfaction. By actively monitoring guest feedback and analyzing event performance data, this position continually refines programming, maximizes guest satisfaction, and delivers measurable results for both the ICON portfolio and the broader Robert Mondavi Winery guest community.

    Operational Support & Excellence

    The Assistant Manager, Events is responsible for ensuring that all event and hospitality environments associated with Robert Mondavi Winery and its ICON portfolio-including Schrader, Double Diamond, and To Kalon Vineyard Company-consistently meet the highest standards of cleanliness, safety, and presentation. This commitment creates a polished, inviting atmosphere for every guest, especially Trade partners, Wine Club members, and high-value event attendees. A key aspect of this role is supporting the development, implementation, and strict adherence to standard operating procedures (SOPs), which are vital for maintaining operational efficiency, accuracy, and regulatory compliance throughout all guest-facing event activities. The Assistant Manager, Events assists in managing staffing schedules, resource allocation, and daily logistics to optimize event service delivery and support the smooth operation of the hospitality team. Additionally, this position participates in regular reviews of event performance, actively contributes ideas for process improvement and innovation, and helps refine SOPs to further elevate both guest satisfaction and operational excellence for all events at Robert Mondavi Winery and the ICON portfolio.

    Financial & Business Support

    The Assistant Manager, Events plays a pivotal role in supporting the financial and business objectives of Robert Mondavi Winery and its ICON portfolio, which includes Schrader, Double Diamond, and To Kalon Vineyard Company. This role is responsible for tracking key performance indicators (KPIs) related to event revenue, guest engagement, Trade and Wine Club member participation, and overall event profitability. The Assistant Manager, Events provides valuable input for monthly business reporting, identifying operational gaps and opportunities to enhance efficiency and maximize financial performance. By effectively managing event operations and maintaining a strong focus on cost controls, this position supports the achievement of financial and attendance targets, ensuring the continued success, growth, and business impact of events at Robert Mondavi Winery and within the ICON portfolio.

    Destination Marketing & Collaboration

    The Assistant Manager, Events supports destination marketing efforts by actively managing guest feedback from events and collaborating with internal teams and external partners. This role plays a key part in promoting Robert Mondavi Winery and its ICON portfolio including Schrader, Double Diamond, and To Kalon Vineyard Company as premier Napa Valley destinations, with a focus on attracting and retaining high lifetime value (LTV) trade partners and wine club members through exceptional event experiences. The Assistant Manager, Events ensures that all event communications and guest interactions reflect the highest standards of the winery's brand. By monitoring feedback from attendees and evaluating the effectiveness of event marketing initiatives, this role identifies opportunities for continuous improvement in programming and outreach. Additionally, by participating in strategic campaigns with local tourism boards, hospitality organizations, and neighboring wineries, the Assistant Manager, Events helps drive increased foot traffic, strengthen industry relationships, and guarantee every event experience aligns with the ICON portfolio's reputation for excellence and long-term guest loyalty at Robert Mondavi Winery.

    Cross-Functional Teamwork

    The Assistant Manager, Events collaborates closely with Brand, Direct to Consumer, Public Relations, and Human Resources teams to ensure unified messaging and coordinated guest experiences across all events for Robert Mondavi Winery and the ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. This role supports the consistent implementation of global brand standards in every guest-facing event, working with international teams as needed to maintain brand integrity and premium positioning. By building strong cross-functional relationships, the Assistant Manager, Events aligns event strategies and programming with broader business objectives, ensuring that every interaction especially those involving high lifetime value trade partners and wine club members reflects the excellence, prestige, and hospitality legacy of the Robert Mondavi Winery brand.

    Facility & Experience Coordination

    The Assistant Manager, Events is responsible for overseeing the maintenance and readiness of all event spaces and guest areas associated with Robert Mondavi Winery and the ICON portfolio, including Schrader, Double Diamond, and To Kalon Vineyard Company. This role ensures that venues, equipment, and hospitality environments are meticulously maintained and presented to premium standards, supporting the flawless execution of events for guests, Trade partners, and Wine Club members. By coordinating event logistics and maintaining a welcoming, polished atmosphere, the Assistant Manager, Events helps create exceptional and memorable experiences that consistently reflect the high standards and prestige of Robert Mondavi Winery and its ICON brands.

    Qualifications & Skills Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred. Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams. Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs). Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs. Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery. Minimum Qualifications Bachelor's degree in hospitality management, business, marketing, or a related field. Minimum of three years of experience in the hospitality industry, with at least one year in a supervisory or assistant management role; wine industry or luxury hospitality experience preferred. Demonstrated ability to support brand positioning and marketing strategies within a guest-focused environment. Experience developing, tracking, and interpreting program KPIs related to guest engagement and revenue. Strong background in collecting and leveraging guest feedback to inform improvements in guest experience. Proficiency in supporting guest programming or new service rollouts. . click apply for full job details Read Less
  • Pastry Chef (Robert Mondavi Winery)  

    - Napa
    Job Description Company Summary We're the producers, creators and mar... Read More
    Job Description

    Company Summary

    We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.

    Position Summary

    The Pastry Chef is a highly creative and technically skilled culinary professional entrusted with the creation, preparation, and presentation of exceptional desserts, pastries, and baked goods. This role goes beyond traditional pastry expertise, requiring not only artistry and precision in execution but also a comprehensive understanding of the wine industry and the nuanced principles of wine and food pairing. With a refined palate and a flair for innovation, the Pastry Chef thoughtfully designs dessert menus that complement and elevate Robert Mondavi Winery, ensuring each dish is in perfect harmony with the curated wine profiles and overall guest experience programming.

    In addition to culinary creativity, the Pastry Chef must possess outstanding organizational skills and meticulous attention to detail to manage the pastry section efficiently. This includes overseeing production schedules, ingredient sourcing, and kitchen operations to maintain consistency and excellence in every aspect of service. The Pastry Chef sets the standard for quality and presentation, contributing to memorable guest experiences that reflect both the artistry of pastry and the sophistication of wine culture.

    Key Responsibilities

    The Pastry Chef not only leads the creation and presentation of exceptional desserts and pastries but also plays a key role in delivering an elevated guest experience that parallels the standards of world-class wine hospitality. By thoughtfully designing and presenting desserts that harmonize with the wine offerings of Robert Mondavi Winery and ICON, the Pastry Chef helps create engaging, interactive, and memorable culinary experiences for guests of all backgrounds, whether in group settings or private events. Each dessert and pairing is carefully tailored to individual tastes and knowledge levels, ensuring every guest feels their experience is both personal and unique.

    With a focus on high-touch hospitality, the Pastry Chef anticipates and responds to guest needs, adapting offerings to preferences and occasion, and ensuring that every guest feels valued from the first greeting through to the final course. The Pastry Chef also plays a vital role in hosting and supporting trade partners, VIPs, and club members, collaborating closely with the culinary and hospitality teams to deliver exclusive, elevated, and seamless experiences for special events, private bookings, and member gatherings.

    Upholding the highest standards of cleanliness, food safety, and presentation, the Pastry Chef maintains an impeccably organized pastry kitchen, ensuring every detail contributes to the overall quality and guest impression. Operational excellence is supported through careful management of ingredient inventory, event logistics, and production schedules, as well as fostering cross-functional teamwork across culinary and service departments.

    Acting as a culinary ambassador, the Pastry Chef is committed to continuous learning staying current with industry trends, culinary techniques, and innovative plating styles while also upholding and communicating Robert Mondavi Winery's brand standards and commitment to quality in every interaction. Guest feedback is actively gathered and shared with management, supporting ongoing improvement and enhancement of the dessert program and overall guest experience. Through all these efforts, the Pastry Chef not only elevates the culinary program but also supports business goals by encouraging sales conversion, return visits, and lasting loyalty among guests and members.

    Operational and Fiscal Adherence

    The Pastry Chef is responsible for upholding rigorous operational standards and ensuring strict fiscal discipline within the pastry department. This includes managing food and ingredient costs to meet established cost of goods (COGS) targets and supporting the overall financial goals of the culinary operation. The Pastry Chef must consistently monitor inventory levels, minimize waste, and make strategic purchasing decisions to maximize profitability without sacrificing quality.

    Adherence to all standard operating procedures (SOPs) is essential, encompassing everything from production schedules and portion control to sanitation and storage practices. By following these operational guidelines and maintaining accurate records, the Pastry Chef ensures efficiency, consistency, and compliance with all health, safety, and financial regulations. Through effective operational and fiscal management, the Pastry Chef contributes to the department's success and the overall sustainability of the business.

    Qualifications & Skills WSET Level 2 certification preferred (or equivalent wine education). Culinary degree or certification and current ServSafe certification required. Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred. Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams. Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs). Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs. Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery. Preferred Qualifications Culinary degree with a specialization in baking/pastry arts, or equivalent work experience. Minimum 3 years' experience in a professional pastry or bakery kitchen; at least 4 years in hospitality, culinary arts, guest services, or wine education is strongly preferred. Prior experience in a fine dining environment or the wine industry is a plus. Proven expertise in both classic and contemporary pastry techniques, with strong creative and artistic abilities in dessert design and presentation. Strong understanding of wine and food pairing principles; ability to design and present desserts that complement a curated wine list and enhance the overall guest experience. Demonstrated ability to develop innovative dessert menus and modern plating styles, bringing artistic flair and originality to all offerings. Excellent time-management and organizational skills, with the ability to multitask and work efficiently under pressure in a fast-paced, high-touch hospitality setting. Familiarity with inventory management, food costing, and budgeting; commitment to achieving financial goals and adhering to standard operating procedures (SOPs). Strong verbal and written communication skills; experience training, mentoring, and supervising junior staff; ability to foster a culture of continuous learning, creativity, and excellence. Demonstrated passion for delivering outstanding guest experiences; adaptable and responsive to the needs and preferences of diverse audiences, including trade partners, VIPs, and wine club members. Proficiency in Microsoft Office Suite; experience with inventory management systems, reservation platforms (such as Tock or TripleSeat), and POS systems is a plus. Collaborative, positive, and proactive approach to working with colleagues, hospitality, and culinary teams, as well as leadership. Commitment to ongoing professional development; stays current with industry trends, culinary techniques, wine education, and food safety standards. Minimum Qualifications High school diploma or equivalent; bachelor's degree in culinary arts, hospitality, wine studies, or a related field preferred. Must be able to lift up to 40 lbs and stand or walk for extended periods. Flexible schedule, including availability on weekends, holidays, and evenings as required. Valid U.S. Passport; ability to travel up to 10% for training or events. Physical Requirements/OtherAble to lift 40lbs on occasion.Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.Must have valid U.S. Passport.

    Location

    Oakville, California
    Additional Locations

    Job Type

    Full time
    Job Area

    Hospitality & Retail . click apply for full job details Read Less
  • Field Marketing Associate Manager  

    - Galveston
    Job DescriptionThe Field Marketing Associate Manager is a representati... Read More

    Job Description

    The Field Marketing Associate Manager is a representative for the Marketing Department within the South Business Unit (SBU). They are responsible for assisting the Field Marketing Manager and Director in the annual planning, development, managing and execution of marketing plans and budgets within their territory.

    Responsibilities

    Assist in the development of actionable regional initiatives that consider brand strategy, targeting, and positioning to deliver on Business Unit marketing and sales objectives.Leverage consumer insights and segmentation research to direct and influence regional programmingAssist in the development of annual plans at the regional level to support key sales and marketing initiatives, as assigned by the Field Marketing Manager and/or Director.Project Management: Ability to take on and own projects, as assigned by the Field Marketing Director and Manager. Source and evaluate local marketing opportunities that support the marketing strategy and Business Unit sales objectives; this could include but is not limited to local execution of media buys, sponsorships, retail extensions, experiential marketing programs, etc.;Write succinct program briefs needed for program development and direction with agencies; provide feedback to agencies ensuring deliverables are aligned with brief and brand positioning.Creative Agency Lead: Lead the department's relationship with creative agencies to develop assets, support tools, test-and-learn projects, and activations plans that deliver on department objectives. Assign tasks and deadlines, provide creative assets, and lead feedback delivery with agency partners.Support sponsorship initiatives including but not limited to financial tracking and execution, processing wholesaler billbacks, and working with the Field Marketing Manager on programming, media buys, sweepstakes, POS development, activation plans and asset fulfillment. Support brand- and national-lead programming initiatives including collaborative activation planning, arranging local market execution, and leading communication with the local sales team.Budget Management support of the Local Marketing Funds (LMF) for assigned territory; responsibilities include financial forecasts, processing accruals, budget review and reconciliation, approval and submission of all expenses, vendor set up, and adherence to all company and governmental regulatory policiesEnsure legal, trade, and internal compliance for all local marketing programs activated in assigned territory; submit, track and maintain files and engage appropriate teams for compliance purposes.Possess a clear understanding of local, state and federal beverage laws in assigned states. Utilizes knowledge in the development and implementation of local/social media, retail promotion overlays, special events and sponsorships.Create engaging tools to better communicate with and support marketing initiatives within the SBU sales team. Create and maintain the SBU Monthly Marketing Update, Programming Alerts, Monthly Marketing Calendar, and Activation Recap Tracker.Submit regular programming execution evaluations and updates (such as retail activation summaries, ROI analysis reports and competitive activity summaries) as requested by Field Marketing Director.Ensure file keeping best practices and maintain up to date records.Performs additional duties and responsibilities as determined by management.

    Minimum Qualifications

    Bachelor's degree required preferably with a concentration in marketing3+ years of progressive experience in a related role with an understanding of the job function, marketing, sales needs, and the three-tier distribution systemProficient knowledge of marketing principles, practices, tactics and tools; ability to analyze consumer insights, sales and volume data to identify market opportunities and issues to drive both brand development and volume performanceCreativity and the ability to follow through on marketing projects from inception to completion; previous experience with marketing program design and implementation; ability to execute marketing strategy at the local levelHighly developed interpersonal skills are necessary; requires excellent written and oral communication skills with the ability to communicate well across all levels of the organization, including in presentation settingsSuccessful track record of working with and activating professional sports franchises, music/event venues and/or large-scale special eventsMust be able to make decisions independently and recommend viable solutions to problems and issuesMust have a high degree of proficiency with all Microsoft Office applications including Excel, Word and PowerPoint; must be comfortable working with personal computers and be able to adapt to additional software programs for analytical/marketing/creative executionMust possess a confident, pro-active, creative, and collaborative style that assimilates well within a team environmentMust be a self-starter, resourceful, and confident with a learner mindset, while working remoteWorks well in a fast-paced, action-oriented team where priorities change and time frames are criticalMust have strong time management skills with the ability to manage multiple projects and prioritize workload; must be detail and results orientatedHighest degree of ethics and professional conductMust reside in, or be willing to move to Dallas, Texas, with the ability to travel up to 10% of the time

    Preferred Qualifications

    Bilingual (English/Spanish)

    Physical Requirements/Work Environment

    Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Location

    Field Office - TX - Dallas/Denton/Collin/Ellis/Kaufman/Rockwall/Harris/Liberty/Galveston/Fort Bend/Waller/Brazoria/Tarrant/Travis/Williamson/Hays

    Additional Locations

    Dallas, Texas

    Job Type

    Full time

    Job Area

    Marketing

    The salary range for this role is:

    $80,400.00 - $120,600.00

    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

    Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

    Equal Opportunity

    Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

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  • Senior Manager, Hospitality - Booker  

    - Paso Robles
    Job Description Job Description Position Summary The Senior Manager of... Read More

    Job Description

    Job Description

    Position Summary

    The Senior Manager of Hospitality is responsible for creating and managing world-class visitor programming that surprises, delights, and educates guests while maximizing onsite conversions. This role involves overseeing the development and execution of special winery programs and events, as well as future culinary or wine-related projects. The Senior Manager will champion a positive organizational culture by promoting the core values of Constellation Brands, fostering open communication, and encouraging team engagement to enhance morale and productivity.

    Key responsibilities include developing community outreach plans and fostering relationships with top-tier hospitality professionals in Paso Robles to drive winery traffic. The role also involves managing the selling and marketing of paid events, reviewing monthly business reports, and processing monthly billing. The Senior Manager will develop the trade hospitality budget and ensure adherence to budgets across departments, aligning the trade hospitality team to be best in class alongside affiliated brand, sales, and PR teams.

    The position requires managing protocols and procedures for winery service, events, and trade, including staffing logistics. The Senior Manager will motivate and coach a large team to deliver wine club sign-ups, revenue, and operating profit to plan. Additionally, the role involves managing departmental/property reporting functions, including staff scheduling and payroll, and aligning with brand marketing initiatives to collaborate on annual programmed events.

    The Senior Manager will assure that hospitality environments are clean, safe, and maintain the highest level of appearance.

    Responsibilities

    Create world-class visitor programing that surprise, delight and educate while and implementing practices that maximize onsite conversions

    Manage the development and execution of special winery programs/events as well as all other future culinary or wine-related projects

    Drive a Positive Organizational Culture: Champion an inclusive and collaborative work environment by promoting the core values of Constellation Brands, fostering open communication, and encouraging team engagement to enhance morale and productivity.

    Develop community outreach plan and foster relationships with other top-tier hospitality professions in Paso Robles to drive winery traffic

    Manage the selling and marketing of paid events

    Review monthly reports related to the business and annual budget and process monthly billing

    Develop the trade Hospitality budget and ensure adherence to budgets across departments.

    Align trade hospitality team to be best in class alongside affiliated brand, sales, and PR teams

    Manage protocol and procedures for winery service, events, and trade including staffing (temporary and regular) logistics

    Manage, motivate, and coach a large team to deliver wine club sign-ups, revenue, and operating profit to plan.

    Manage departmental/property reporting function(s) including but not limited to staff scheduling and accurate and timely payroll

    Align with and support Brand Marketing initiatives and collaborate on annual programmed events such as new product release events and other annual consumer/trade experiences

    Assure the Hospitality environments are clean, safe, and always maintains the highest level of appearance

    Minimum Qualifications

    Must have excellent attention to detail and follow-through

    Knowledge of and passion for wine and the culinary arts as well as providing world-class guest experiences

    Proven experience building and managing department budgets, forecasts, and delivering financial reporting

    Must be organized and possess strong project management skills

    Knowledge of wine and food service standards of customer service

    Intermediate to advanced PC skills including Microsoft Outlook, Word, Excel, and Power Point. Experience with Reserve software and Adobe publisher preferred

    Education/Experience

    At least 6 years' experience in a luxury hospitality operation with management expertise

    WSET II or Introductory Certification from the Court of Master Sommelier preferred

    Bachelor's Degree, preferably around food service management or hospitality.

    Knowledge and experience of elevated level wine and food service standards and an understanding of luxury décor and presentation

    Preferred Qualifications

    TIPS certified

    Food Service Manager certified

    Physical Requirements/Work Environment

    Must be 21 years of age and possess a valid California driver's license.

    Ability to walk and/or stand for extended periods of time

    Ability to lift up to 50lbs

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

    Must be available to work a flexible schedule including nights, weekends, and holidays.

    Some travel will be required

    Location

    Paso Robles, California

    Additional Locations

    Job Type

    Full time

    Job Area

    Hospitality & Retail

    The salary range for this role is:

    $94,400.00 - $144,600.00

    This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

    Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

    Equal Opportunity

    Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

    Read Less

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